Service always friendly and helpful Food is simple tho it is…read morereally good Servings are plentiful, seems we always have some to take home Daily lunch specials and senior menu are great values Taking home a slice or two of pie is a must Would recommend

A return visit on a carefree Wednesday afternoon! Upon arrival into the restaurant, your eyes were…read moredrawn to their nice dessert case. They have daily specials with affordable prices. I ordered the catfish with green beans and a cup of Vegetable Beef Barley soup, for which I tasted an unknown spice that did not suit my palate well. Green beans were lightly seasoned with onion and tiny pieces of ham. Hubby had the fried chicken with French fries and Cole slaw. Overall, we enjoyed a delicious hot meal with very friendly and accommodating employees! It's worth the stop!! P.S. Their iced tea was delicious and strong!

A Shameful Representation of the Jimmy John's Brand - Highland, IL Location…read more If you care about freaky fast, freaky fresh, or even basic respect, do yourself a favor and avoid the Jimmy John's in Highland, IL--a location that tragically fails to live up to the standards the corporate brand so proudly touts. Tonight's Experience (And Sadly, Not Our First Issue) On August 1st, I placed an order that arrived both incomplete and incorrect. When I called the store at 6:42 PM, I was told the missing items would be sent out--a reasonable solution. Except here we are at 8:15 PM, and not only has nothing arrived, but the treatment I received from the store manager Kayla was inexcusable. After waiting well over an hour, I called again. Kayla told me the missing food wouldn't be delivered until the driver had another delivery in our area. I explained that this was unacceptable, and she coldly told me, "You can come get it yourself"--then hung up on me. I called back, thinking perhaps the call had dropped. She corrected me: "No, I hung up on you." Then she did it again. Let that sink in: The store manager at a national food chain hung up on a paying customer--twice--a customer who simply wanted the food they had already paid for. This Isn't an Isolated Incident Unfortunately, this isn't our first problem with this location. Mistakes, slow service, and a pattern of rudeness have been part of our experience here. But tonight's behavior crossed a line from incompetence into outright disrespect. Why This Should Matter to Corporate & Franchise Leadership Jimmy John's has built its brand on speed, accuracy, and a great customer experience. According to corporate messaging, "Jimmy John's is about delivering quality with a can-do attitude." This location is actively eroding trust in that brand, one botched delivery at a time. And For What It's Worth--I Know This Business I'm not just an angry customer. I started my own career in franchise leadership, having served as a Regional Director of Operations. I've personally supported the launch and success of a new Jimmy John's franchisee in the Edwardsville and Wood River, IL markets, so I'm fully aware of the tremendous investment--financial, emotional, and operational--that goes into opening and operating a store. That's why this situation is even more frustrating: Because I know firsthand how hard franchise owners work to build and protect their stores, their teams, and the Jimmy John's brand--and how much damage one unchecked store manager can do to all of it. To General Manager Jeremy, the Franchise Owner, and Jimmy John's Corporate: If you take pride in your store or your brand, you'll address this. You're welcome to contact me directly to discuss this experience further: jburke@majorleaguesales.com I'm not looking for coupons--I'm looking for accountability.

Kayla is a poor excuse for a manager. I know it's hard to find good employees these days but,…read morethere's got to be a better choice than her. Sadly, i ordered here almost once a week thanks to my addiction to their lettuce wraps but will never order from this location again until she's no longer employed there because of her bad attitude and customer service.

I like the location, and the remodel looks great. Prices are good, and food is pretty good. Servers…read moreare really nice. Recommend the outdoor patio seating if it's not too hot/cold out. They never pick up the phone though which is annoying.

Seven of us - ages 11 to 74 - had dinner here. All the food was good. Reuben, chicken sandwich,…read moresquare burger, pizza, toasted ravs, pork rinds. Service was good. Sit outside for better ambience.

Good and always good! Well prepared. Great quality and Service…read more Great carry out service too

Food is usually really good when I stop in, get great service each time! Definitely recommend if…read moreyou are in the area!

A "retro diner" with friendly service and very good food. After a two and half hour early morning…read moreflight, I was ready for a bite to eat. I looked at the local Yelp reviews and this sounded good. Our server was friendly and like clockwork when it came to keeping our coffee cups refilled with steaming hot and very good coffee (because it was freezing cold out there baby!). I really enjoyed my steak and eggs. The steak was tender and the eggs were cooked according to my instructions. The inside was decorated with pictures of Illinois' two favorite sports teams - which would be the Cardinals and the Cubs, along with historical references to old Route 66 that had so much influence on these small towns in Southern Illinois. We had a very good meal, great service, and all at a very reasonable cost. I recommend you check this place out.

We were able to seat ourselves with no wait on a Wednesday morning. Our waitress was nice and…read morehelpful. The pancakes were huge! Good eggs and hashbrowns. Simple down home country cookin. Everything was good.

Ate here for the first time a couple weeks back. It was pretty good - I didn't have the BBQ they…read moreare probably known for but I had the horseshoe. As expected, it was huge. Unfortunately they don't give you any options on the horseshoe like other places do. Still, it was very good. Lots of fries and cheese! Plenty of parking outside. Some newbies may be fooled that the Cafe is actually in an old house! Be sure to watch for the Wooden Tie Cafe sign so you don't pass it up in Pierron. There are apparently two entrances: one in the front porch part and in the back. I'll be back to try their BBQ

Had dinner here with my husband and we loved it! I had the pulled pork with two side and my…read morehusband had a burger. They also have a great little bar that made a mean old fashioned!! Mary, one of the owners stopped by our table to chat and answer our questions about the property. We interacted with a couple of different servers and they were all great. Stop by for some great food and drinks if you're in the area!! We're looking forward to a return visit!!

I order the same meal just about every time I come through and it has varied in price from $12-$17+…read moredollars now just about every time... besides that the prices are nuts even compared to other fast food places.

The drive-thru is great! Awesome staff, friendly and professional. The food is good too. I LOVE…read moretheir biscuits and gravy!

The service was fast . The server was nice and polite and quick with bringing back the food . I was…read morenot too find of the Apple pie because it was very tart and I'm keen to sweet apples.

First off - the pie and the staff, amazing! The facilities are clean and it's very country cozy…read more I wasn't terribly impressed with the food. It's quite possible it was just dish I had (open faced roast beef), but it was stop worthy on its own. The pies are though!

it takes a lot for me to take time and leave a review. after an hour of waiting for the food we…read moreasked for boxes so that we could immediately leave with our kids. they were prioritizing door dash over in house customers. we finally received the food, left cash on the table, and got out of there. of course, the order was wrong AND items were missing, and the food was ridiculously below average for the price. not to mention that the kitchen staff wore no gloves or hairnets, and used their hands to place food on the plates after running their fingers through their hair. zero apology or discount.

We encountered a challenge while trying to dine out on a Monday evening. Everything was closed or…read moreclosing early. We found this was still open and popped in. It was not busy. But the waiter seemed to be host, waiter, bus boy...and none of it fast. I don't know why, but people came after us, ordered, ate, paid, and left before we got our food. It was a long hour+ wait. No explanation. We were not in a hurry but I'm always baffled when you have such a super long wait with no explanation and no apology. Seeing people come and go as we waited was bizarre. My food was good. Chicken buffalo sandwich and mashed potatoes. Very homey. As we neared the end of eating, our Jack-of-all-trades waiter brought the check and informed us they were closed and seemed to clearly be rushing us out. Umm. We are not the reasons we were there for so long Anywho. It was good. Comfort food type stuff.

We came on a Tuesday morning and had no issue finding a seat. Our waitress was very friendly and…read moreanswered our many questions. I got the Uncle Bucket. I enjoyed the name. It was good. Biscuits and gravy is one of those things I always think sounds good on a menu and I'm always disappointed. At this place I'd say the biscuit was very good and the gravy was okay. Eggs were eggs. Fine. Good hashbrowns. Good coffee. We got a cinnamon roll to share among all of us at our table. It was very good. Hot, soft, fluffy, sweet, yeasty in that good way. I'd call it the highlight of the meal. The various items in the bakery case looked delicious. Cozy, family-friendly interior. We really enjoyed the experience and would definitely return.

The Breakast is absolutely amazing, staff is extremely friendly, they do get a lot of business but…read moreI only had to wait like 5 minutes and my food was served