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Chick-fil-A

3.6 (65 reviews)
Open 6:30 am - 10:00 pm
Updated 2 weeks ago

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CHICK-FIL-A ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Outdoor seating
Dogs allowed

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Recommended Reviews - Chick-fil-A

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There is a dead dragonfly in my Cobb Salad

Chick-fil-A has gone down with their quality I go to eat my Cobb salad and there is a dead dragonfly in it

Chicken strips, fries and a chocolate shake
Stephanie D.

Only came to Chick-fil-A cause I had some coupons I needed to use. Ordered chicken strips, fries and a chocolate shake. First time trying the chicken strips and I have to say they were some of the best I've had from a fast food place. They were actually real chicken, very juicy and were delicious!! Would 100% order them again. Nothing to say about the fries. They were ok. The shake tho......HUGE NO!!! It was free because of the coupon I had and I'm glad it was. I ordered chocolate and this thing DID NOT taste like chocolate AT ALL. It tasted like the mix they use with a TINY HINT of chocolate. That's why I took off one star. The rest was great. Very nice people working there. Lots of school kids and the line was a bit long but I didn't even wait for five minutes before I got my order. Great service. Would definitely go back to this location but would not get a shake.

Hello.  I'm sending in a complaint about the Chick film A fillet in Belleville I'll on Greenmount drive very rude n ignorant I
Karen O.

Terrible. Attitude. Right bad order my food was cold and I was yelled at by manager not coming back anymore

Comparison of chicken

I'm gonna start with this, i throughly enjoy the food they serve and how good the service is. BUT, I'm done eating there...How can you charge $12.97 for TINY grilled nuggets??? It's outrageous! I just paid $16 for a healthy food meal. $16 for ONE person! Shouldn't eating healthier be cheaper, non-processed food? I purchase 7 POUNDS of chicken from the store for $19 dollars! Those 12 pieces didn't even weigh a half a pound... i will never understand how companies can charge this much.

Cherry coke on this nice 92 degree day in May... 5/12/22
Jim B.

It's just a chicken sandwich... yeah that's what I thought for a long time, now I understand that it's more than a chicken sandwich. It's that along with friendly and helpful staff that go well above any other fast food chain around. It's the cleanliness and the smiles you get when you enter the establishment, and it's the manager that will come around and offer you a refill before your on your way. Now I get it.

Chick Fil-a milkshake
Tiffany S.

I Always enjoy a visit to chick-fil-a. Their service is outstanding and quick. No matter how busy they are they can get you in and out with a smile. On this day I tried the chicken tender for the first time and had a combo with the waffle fries and drink. Then I upgraded to a small vanilla shake, which I heard their shakes are phenomenal. The shake was absolutely delicious! Yum! And as usual my food was hot and fresh and delivered to my table for a dine in experience that was worth of 5 stars. This visit was at the belleville location across from SWIC, and the service was just as good as what I have experienced at Fairview Heights IL location and Bridgeton mo, a relatively new location that opened this year. The locations are always clean and neat which is also a plus.

ows a burger and fries on a table

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4 months ago

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1 year ago

This is the second time I have been to this Chick-fil-A and both times I have waited for a very long time to get my food.

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2 years ago

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1 year ago

I had a market salad with some french fries! It was very good and the service was quick and somebody refilled my pop

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1 year ago

my high school basketball team placed an order for 500 chicken nuggets and at 9:15 (they were still open) they didn't make the nuggets.

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2 years ago

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6 years ago

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7 years ago

Always fast and super friendly...food is really good. ......................... ..................

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Ask the Community - Chick-fil-A

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Ordered the newish sunrise muffin, which was absolutely disgusting!!! Not sure what the bread was…read moresupposed to be, but this sandwich shouldn't have the word muffin in it's name at all! Epic fail Hardee's!!!!!!!

I am writing to formally complain about a very disappointing experience at the Popeyes Chicken…read morelocation in Fairview Heights on December 23, 2024. I arrived at approximately 7:16 p.m. and placed my order with a manager wearing a green shirt, as no one was standing at the counter. I ordered a spicy chicken sandwich with fries and a Pepsi using a code. The person I was with ordered chicken tenders and fries. After waiting until approximately 7:40 p.m., I approached the counter to ask about my order. The manager on duty stated that they had not had chicken all day and asked who had taken the order. I informed her it was the manager wearing the green shirt. I finally received a refund however the ticket read classic chicken sandwich with potatoes and gravy and a Pepsi. Again I ordered a spicy chicken sandwich, fries and a Pepsi. At that time, my companion was still waiting for his food. When he finally received it and began eating, the chicken tenders were old and dried out, and the fries were cold. While we were still in the restaurant, the manager was yelling at the crew behind the counter, stating they needed a better system and should be serving customers in the order they arrive. Despite ordering earlier, at least six other customers received their food before we did. This experience raised serious concerns regarding customer service, order accuracy, and food quality. I am also concerned about food safety given the condition of the food served. Due to this experience, I will not be returning to this location. I hope this matter is taken seriously and addressed appropriately. Hate that Chicken from Popeyes.

Hi Pointe Drive In - O'Fallon

Hi Pointe Drive In - O'Fallon

(123 reviews)

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I was in town for work from DC and one my employees raved about Hi Pointe. He told me they have the…read morebest burgers in town. I love trying new places when out of town so we drove over. Let me tell you, they did not disappoint. After combing through the menu and taking recommendations from the cashier I settled on the double burger with lettuce, tomatoes, cheese and bacon. I also added a side of fries. They bring the order to your table and let me tell you, the presentation was great and the taste of the burger was even better. Amazing flavor, delicious bacon, overall great burger. Finger licking good. The fries were just as good. The food was so good I went back and ordered a turkey club. The delicious bread made the club to me. I wasn't a huge fan of the warmed turkey and cheese but the sandwich was still good nonetheless. If I'm back in O'Fallen, Hi Pointe is a must stop for me. They definitely made me a believer.

Bright, friendly, and fun- great burgers too! My kiddo and I came in tonight for dinner and a…read moremilkshake. We were greeted immediately by the hostess to take our order, and my daughter liked that she was able to build her own burger from the menu and order it easily on her own (while the hostess patiently waited and helped her out). My daughter got a cheeseburger with bacon, while I got one of the special burgers- the Taco Burger, with seasoning in the patty and special sauce. It was all really good! My daughter wasn't a big fan of the seasoning on the fries (I think she prefers typical fast food), but I thought they were great. Also- the soft drink machine dispenses Excel/Ski products. Fun local touch! Service was fast and friendly. They came out to our table with our order fairly quickly, and they came back around a second time to see if we needed anything. Decorations are fun, and there is a collection of board and card games in the dining area. We played a little card game while we waited on our food. We'd come back with the whole family!

Chick-fil-A - hotdogs - Updated May 2026

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