We were having family over celebrating my birthday. I checked prices on several restaurants that offered sandwiches and locked in with Subway for the best deal. Gardner was closest to us so we called them. Kathy assisted me in placing our order, answering all my questions and got me through the process with ease. She was kind, considerate, and professional in her manner. On the morning of the party; we called to ask if the order was being processed. No one answered which threw me in panic mode thinking something happened that closed the restaurant for the day. Not a minute later employee Jenisis returned my call putting my mind at ease and apologizing for not being able to answer right away. She was kind, sincere in response, had the order ready early and designed, filled and cut each sandwich to our specifications. Everyone LOVED the sandwiches, I appreciated not having to make them myself - which after checking at 3 grocers would have been a higher cost - and enjoyed the day with family. Thank you to the Subway in Gardner, Illinois for all you did. I enjoyed the special cookies you threw in with the Happy Birthday greetings. Thank you for remembering why we placed the order and for the work you put in to make it happen. Kudos to your amazing staff! We will definitely order with you again! read more