Whenever I have my son and its just a mommy/son date night, I often ask his opinion on what he…read morewants to eat... 9 times out of 10 he will choose McDonalds... if you go inside, I've never had an issue, the food is always to be expected, and never had an issue.. However....yesterday I was STARVING and i decided to grab a chicken ranch snackwrap, a small fry and a small iced tea.... i eat my fries, then on to my snackwrap.. i have no idea what the heck it was, some kind of bbq crap but it was NOT my ranch snackwrap..... I was sooooo heartbroken bc i had my heart set on what I wanted, so thanks for that McDonalds.. we will continue to come back, but for the love of food please make sure your workers get orders right!

I can't understand why McDonalds would allow the mean, crabby, loud mouth witch to work their drive…read more- thru and have their paying customers exposed to this witch. I can't tell you how many times this crabby lady was rude to me. One day (and not exaggerating) as I pulled up to the first window this witch was screaming at another employee. I just looked at her in amazement that she was not immediately fired on the spot, but know, she still works the drive-thru and is still a rude witch. I guess McDonalds is so hard up for employees that would continue to let this witch be exposed to their paying customers. If McDonalds won't fire her then put her on the roof to clean the exhaust fans or let her sweep the parking lot. Terrible customer service!

Good grief this place is awful. $16 an hour for employees…read moreand the service has gotten worse than when it was minimum wage. Proving paying workers more doesn't make employees willing to do a good job. Mobile app order with no customers and it takes 30-40 minutes to get your food. Poor training and management. Get your act together Waterloo...

We ordered our food on the app from home. The app had us pick a table and enter the table number on…read morethe app, it knows when you've arrived. We did what the app said and waited. And waited. And waited. I hear someone yelling Kathleen, which isn't my name but it was our order. The food was hot and the coffee was fresh and done just right. The drive thru was ridiculously busy and I'm guessing that's why our order was put off. Good food, poor service and poor communication.

This place is very slow and the crew has poor customer service. I asked for receipt off the there…read moreKisco and they said that they give receipt off it. Also food was under cooked had to reheat in microwave when I got home. They should have closed this one the one by Walmart was better

Customer service is very subpar. I'm a regular breakfast customer for years. But for several…read moreweekends now, they've taken a couple of cars before me at ordering and I'm the first one to pull up! This time, I said something and got poor customer service...just excuses. I insisted on a manager and did get some help. But too late as that was last time I go there. Miss the McDonalds by Walmart. :(

Stopped for breakfast as we were early for another store opening. Order was delivered fast and…read moreeverything was hot. No ambiance as staff are almost invisible giving it a very robotic feel of a restaurant. Lots of mostly older folks having breakfast and coffee.

Terrible service they messed up my order and told me that I'd have to go all the way around again…read morefor their mess up instead of just fixing it. I asked nicely and explained the situation. This was also speaking with the manager, the lady in the drive through did not give me the price and would just say pull forward no thank you or anything. Reported this on the McDonalds website as well.

This McDonalds is too worried about collecting money and pushing car to move ahead in line…read more They will collect your money no problem and tell you to move ahead in the parking lot. It care about your order. Just as long as they get your money Defeats the purpose of a drive thru when you have to walk in the building afterwards But again as long as they get their money they don't care

They keep giving me cold bacon. At this point it seems almost like an achievement for…read moreconsistently serving cold bacon.

So sad, I live close by and really wish this management can get there house in order. I come most…read moreSunday's on my way to church and every Sunday the parking spots closest to the entry door is filled with employees (how do I know I know the make and model of them, I have a decent memory and I take pics w my phone), I have reported this multiple times and nothing ever changes, sad! The food is sometimes very good and sometimes very bad, they have an issue for a long time of serving raw hashbrowns. Today was ok, but u never know, I always appreciated McD because of their consistency not here. So each visit is an experience.

Gave us a slice of cheese in are chicken nuggets box And…read moremessed up it all I just wanted a good meal with chicken nuggets Please fix it

For the first time I feel cheated. I will include a picture. I got myself a Big Mac and My wife a…read moreDouble Bacon Quarter Pounder With Cheese. I was amazed at the size difference The Quarter pounder is about twice as big as the burgers on the Big Mac, I lifted the bun and found this burger that you would find on a White Castle Slider. It was that small. If you ask me, they need to rename it the Little Joe. It's becoming more and more evident that these companies are cutting ,corners.

Slow, slow, slow! Drive thru seems slow for no apparent reason. Most "fast foods" are no longer…read morefast, and this shop proves that reality.

What better way to prove whether a restaurant is worthy of your business than to post multiple…read morereviews of the place? A couple days ago, I ordered 2 sausage and egg biscuits, 2 hash browns and an order of hotcakes. It arrived with, surprise! One missing item, the syrup for the hotcakes. Once again, screwed over by good 'ol Micky D's. At one time in my life, quality control actually meant something in the food industry. There is a simple solution to missing items. A 15 second check by the Manager before the delivery order leaves the building would cut down greatly bad reviews on Google and Yelp. Almost all fast food places now offer delivery and it's not the delivery person's responsibility to check the order. This McDonald's has screwed me over at least a dozen times in the last couple years. They could easily double check orders. They choose not to. Do not order extra sausage either. If you do, you stand a 50-50 chance you won't get 2 sausages on your sandwich. Poor excuse for a McDonald's.

It's a McD's in STL, what can you say…read more The food is sub-par McD's stardards as are most of the locations around here. Fries are almost always soggy. Why is that? How far in advance are you boxing up your fries and letting them sit in the warmer to steam? I don't understand why. When we go they almost always have quite a few cars in line so you would expect almost always fresh food. Nurp. If it wasn't for the fact they really know how to make a $1 large coke the right way I wouldn't bother. Too many other options in this world.

Designed to discourage anyone from dining in. Maybe it's too much to expect a McDonalds to offer…read morethat at this point, but it's still disappointing. You have to order at a kiosk, you can only pay with cash, ordered "for here" but still received it "to go", didn't get the happy meal toy that was advertised. What's to like? McDonald's sucks!

Food was basic McDonald's food. I ordered a chicken nugget combo for my kid. The order taker was…read morerude. The cashier taking my money, literally did not say a word, not would you like ketchup... thank you, nothing. The drive thru line was extremely slow. I only stay because I promised my kid a treat.

Awful!!!!!! constantly gets my order wrong and food is stale needs a lot of improvementread more

I have had several encounters with the middle aged, heavier set woman who usually works the window…read more She is very rude and snippy!