Slow, slow, slow! Drive thru seems slow for no apparent reason. Most "fast foods" are no longer fast, and this shop proves that reality.

For the first time I feel cheated. I will include a picture. I got myself a Big Mac and My wife a Double Bacon Quarter Pounder With Cheese. I was amazed at the size difference The Quarter pounder is about twice as big as the burgers on the Big Mac, I lifted the bun and found this burger that you would find on a White Castle Slider. It was that small. If you ask me, they need to rename it the Little Joe. It's becoming more and more evident that these companies are cutting ,corners. read more

McDonald's - That Big Mac is the same size as a Double Cheese Slider from White Castle. What a rip off - Burgers Near Me - Arnold, Missouri

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I visited the drive-through for a quick bite. The line moves quickly for the amount of cars that are in front of me. I ordered a cheeseburger, fries, and a Coke. I always ask for extra pickle and onion for the burger. The person at the payment window was relatively pleasant, as was the person at the pick up window. I was even able to get a few ketchup packets with no problem. Upon opening the bag, I realized that the burger was barely warm, the cheese was not melted. The fries were hot and salted, and the Coke was crispy until the ice started to melt. read more

The french fries were soggy, when i i opend my McNuggets, they were undercooked and there was one an inch long with little meat not cool, the caramel frappe is good tho. read more

Pictures are worth a thousand words. Look at the disgusting Sausage egg and cheese mcmuffin. Look at how old and dried up the sausage patty is! read more

McDonald's - The worst sausage egg and cheese mcmuffin ever. Look how old and dried out that sausage is! - Burgers Near Me - Arnold, Missouri

I worked for this company. For 2 years. Absolutely worst company I have ever worked for. Starting out as a crew member, I worked all the way up to a OVERNIGHT shift manager. My 1-4 people I had on my whole entire shift was a 70 year old man, a young mom who was tired ALL the time, and a young kid who was an alcoholic and no call no showed daily. The morning shift would come in and degrade me for my performance. I was busting my ass for this billion dollar company to be degraded by a fellow manager and A CREW TRAINER. I put in my two weeks because the general manager Patrick Johnson would not manage the disrespect and behavior towards me. They fired me on the first day of my two weeks because I questioned them about my brand new morning schedule. As I was the overnight manager. No heads up nothing. Worst company I've ever worked for truly. read more

One word: McGriddle. How do I love thee? Let me count the ways! Your glistening sausage patty, creamy egg, topped by 'Mercan cheese, and nestled between maple syrup infused pancakes. God never made something so good. read more

cannot Understand the order taker who then goes to the delivery window. Slurred speech. Took 15 minutes for a fresh pot of coffee they were out and at dinner time who does that. read more

The food was inedible. Soda has no carbonation and burger has so much ketchup in it I couldn't even eat it. I called back to the store, was hung up on by the manager. Don't even get my refund. Or exchange. Horrible customer service. read more

I know that if Chris is working the drive thru, I am going to start the day with a smile on my face. She is so friendly and funny. She has the beSt jokes and greatest headwear that brighten my day. This location is my favorite! read more

The food was really bad and when the fries came out not hot and really soggy andy drink spilt because the lids did not fit so it ruined my Spiderman shirt and Tang top but the drink I had was good I didn't really notice the service read more

If I could rate 0 I would. Went through the drive thru Thursday 10/09/25 around 5:10 PM. I sat and waited approximately 5 minutes to order and iced coffee. I was ignored. A car pulled up in the next lane and they immediately took her order. I was already disgusted after sitting in traffic an hour to be ignored and passed over. I calmed down. Drove to the window said hello and nothing. He took my money. I said have a nice day and nothing. Go to the pick up window. A girl sat there with the window closed. She finally opened it and rammed it out the window, probably 16 years old. I took it and said thank you, and have a great day. She rolled her eyes at me. Never seen anything like it and closed the window. I called 30 times between the time I left and 8 pm and no one answers the phone. I made two email complaints to mcdonalds last night and again nothing. People need to be let go. Since covid I guess no one cares about customer service anymore. Worst McDonalds with a bunch of lazy entitled brats working there. read more

forgot half of my order and was a quite simple order. Earlier had a small meal and had to pull over to the side and wait quite a bit for just a burger read more

I was paying in cash for my order at the counter and was waiting for actually 8 minutes for someone to come to the counter. I had money in my hand. Inexcusable. Unfortunately i love the food, im coming back tomorrow. read more

Very friendly service, and my order was filled accurately. Best experience that I've had at McDonald's in quite some time. The guy that works there is very friendly read more

Worst location in Missouri! Took 30 minutes to fill an order for one hamburger happy meal!

Awful customer service!!!! No indictation they have others doors unlocked. I tried one and it was locked so I went through the drive thru for a door dash order. They refuse to let me pick it up that way although I was there sitting for 15 minutes.. which is also a ridiculously LONG wait time. Maybe put A sign on the door saying another is unlocked. And when someone asks to just get it in the window because they been waiting because of YOUR miscommunication, let them. Awful service. Worst McDonald's. read more

Rude employees. Manager's curse customers out. I just don't know how they stay in business. I won't be back to find out.

In my experience coming here, my orders have been correct and relatively fast. My fries are crispy and salty and the crispy chicken sandwich deluxe meal keeps me coming back for more! It is just me or a couple friends who come here and we have had no complaints thus far. I want to make a huge shout out to the older blonde lady for works the drive thru at around 6 am! She is so positive and says "oh bless your heart!" When you donate to their fund that they offer, only if I knew her name I would say it. I see all these negative reviews on here and I wanted to share some good! read more

Incompetent, careless employees. Very very slow service. Hardly edible food. Here's my recent experience that I consider the last straw that pushed me to a review....... Pull in drive thru and ordered two plain burgers and fries, told them no cheese at speaker, again at both windows (I'm lactose intolerant and I made that clear as well) ten minutes to get to the first window then sat there for a few more while the girl at the window finished her texts, assured me it would be how I ordered it. Could hardly hear her over the employees blasting music. Get my order after 15 min and it has cheese! (How hard is it to NOT put condiments on a burger!?!? Like seriously????) I then proceed to the dining room to correct my order, get hassled and told to be specific in which I thought telling them 5 times was pretty specific in my opinion. Took another 6 minutes to cook my burgers right while waiting with 4 other customers in there for screwed up orders via drive thru. I finally get my order after 20+ minutes.....and the fries are missing. Told them I want my fries I paid for and the manager told me it would be another few minutes since they had no fries cooked! Eventually she brings my fries (half cooked) and dumps them upside down in my bag (mind you this "manager" was wearing a t shirt and sweat pants with no name tag) I say thanks and have a good night, she calls me a dick as I'm walking out the door. Took 38 minutes total to get my order. Moral of the story: employees either need fired or retrained, there is no excuse for this. this happens quite often. I order plain burgers without cheese and not one McDonalds location around here can EVER get it right but this location is by far the worst I have ever experienced, Richardson is a close second. Pathetic. read more

Ive been coming to this location for years and i ive have never seen such spectacles at this place. I bring my two young kids here and when they leave they ask me why are the females here so scary and i dont have a answer for them i just tell them dont grow up to work here theyre just toxic people. I come in here often and the managers are just always crying and screaming at eachother throwing temper tantrums about the work they applied to. The other day i came in and witnessed them doging out theyre workers like they where worthless, just really not human at all. I seen a heavy set dark haired female with clothes to tight for her body treat this clearly autistic young dark haired man like a dog who peed on the couch i dont know how you can treat someone with a mental disability like that its so sad. I asked him if he was ok when i saw him sweeping the parking lot and let him vent to me its horrific i bring my kids in here and they have to see such bad examples of human beings. Why are people fighting, screaming, and crying all the time ? I see theyre short handed but i can totally see why who take that mental abuse for a job for young people. Definitely dont recommend for your first job not a good environment. Lately its been like this, its September 9 2021 as of today but about a month and a half ago seemed they where in better spirits when i was coming in morning. And i do recognize the people who be doing theyre best, like the blonde slender manager who looks like shes running miles keeping a cool head while i see other managers just want to watch her and fight people, wish i could see this place go back to what it was, a decent priced burger joint in my home town arnold, maybe they need newer management or learn how to act. read more

Was going to leave a bad review but so many on here already but cash only after 12pm every weeknight is not good business not want I want from my closest McDonald's to my house read more

Went through the drive through, was told to pull to number 5. Sat there for 13 minutes for two breakfast sandwiches.. walked inside. The sandwiches were just sitting there, they said they went outside and no one was there. Literally no one walked over my window was down. 13 minutes for 2 microwaved sandwiches. Neat read more

Thank you McDonalds! I was having trouble finding a local McDonalds to help me with hot boxed coffee, I was able to get in touch with Donna from Christian foods who took care of my boxed coffee needs! McDonalds was super friendly and had everything ready to go for me. read more

I have been going to this restaurant for 15+ years 3 to 5 days a week every week . I actually could tell you the names of half a dozen or more people that have been there for almost 15 years. In my early early-morning hours (5am) I stop by there to get a sandwich and a drink. It looks like a ghost town. I gave them five opportunities to have things speeded up. So now I go right around the corner get me me some breakfast tacos from steak and SteaknShake, because the wait can be up to 8 to 10 minutes at the McDonald's drive through. read more

My husband and have gone a couple times on Sunday mornings and there is always something wrong when we are there. Example one morning a girl and a guy work argued who should take our order. They didn't want to work. Lazy employees. The girl had a hoodie that had no signs of being an employee she looked like a complete scrub. Another time an employee was cleaning the soda and ketchup area and after trying to get ketchup and nothing the lady said go to the counter. She then let another person try then told him it was out. She didn't refill. LAZY employees. read more

This McDonalds consistently gets orders wrong and/or forget item(s) from an order. The employees also tend to be annoyed to be there and annoyed with the customers for being there. If you call to complain the manager apologizes and offers to fix it but who wants to go back after you're home! Then, you're not only out of the money you're also out your time and gas. read more

I go to this McDonalds frequently to get my daughter a Wild Cherry Icee. I just went tonight to get her one and the girl taking my order seemed confused as to what I was trying to order. She tried to correct me saying that it's a 'slushee' not an Icee. I really do not think she is in the position to be correcting customers who frequent this restaurant. Also, when I got up to the window the girl just stood there and would not look at me or say anything at all. She had someone else do everything for her. The Icee that I ordered was just sitting there and she could have handed it to me, but instead decided to stand there and drink her drink and not do her job. The attendant that was helping out in the window took my money, walked away and when he returned to give me my change he didn't hand me the drink then I had to ask for a straw. I don't know what the issue was, but this experience was absolutely a shame. read more

McDonald's - a list of food items on a cell phone - Burgers Near Me - Arnold, Missouri

We ordered my nephew a happy meal and they gave us a juice box and 6 piece nugget, no toy or box. Always mess up orders.

Slowest McDonald's!! I have lived in Arnold for 6 yrs now and this is by far the worst!

This place is horrible on late night. Good absolutely not edible and service is sooooooo slow!! Won't be back.

Becky the "manager" is the most unprofessional, rude person I've come across in a management position! She disrespects her workers, customers and is a terrible example of what a leader should be. I will, as well as my family, will never return there! read more

My first time going here was tonight and tonight was also the last time I go there. It started out good the young lady that was on the speaker was super nice and the wait time was understandable because both me and my friend order sandwiches with crispy chicken so they had to drop fresh ones. The person that gave us the food I asked her for some sauces and I could tell she got slightly annoyed (but which mcdonalds employee doesn't). Mind you I ordered a number 4 which is a crispy chicken sandwich and my friend got a the sweet onion bacon barbecue sandwich. When we got home my sandwich just looked bland and I was slightly upset that didn't put a tomato on the sandwich like they're supposed to but it's just a tomato not too big of a deal. For my friend however they didn't put any of the ingredients in the name of the sandwich on the actual sandwich there was NO onions, NO bacon and NO barbecue sauce like what the hell , y'all had one job!!! read more