It's a McD's in STL, what can you say. The food is sub-par McD's stardards as are most of the locations around here. Fries are almost always soggy. Why is that? How far in advance are you boxing up your fries and letting them sit in the warmer to steam? I don't understand why. When we go they almost always have quite a few cars in line so you would expect almost always fresh food. Nurp. If it wasn't for the fact they really know how to make a $1 large coke the right way I wouldn't bother. Too many other options in this world. read more

What better way to prove whether a restaurant is worthy of your business than to post multiple reviews of the place? A couple days ago, I ordered 2 sausage and egg biscuits, 2 hash browns and an order of hotcakes. It arrived with, surprise! One missing item, the syrup for the hotcakes. Once again, screwed over by good 'ol Micky D's. At one time in my life, quality control actually meant something in the food industry. There is a simple solution to missing items. A 15 second check by the Manager before the delivery order leaves the building would cut down greatly bad reviews on Google and Yelp. Almost all fast food places now offer delivery and it's not the delivery person's responsibility to check the order. This McDonald's has screwed me over at least a dozen times in the last couple years. They could easily double check orders. They choose not to. Do not order extra sausage either. If you do, you stand a 50-50 chance you won't get 2 sausages on your sandwich. Poor excuse for a McDonald's. read more

If you have an hour to spare, stop by this McDonald's - the slowest drive thru McDonald's in history.

Don't go to this McDonald's, because tell me why I just found a bone in my Hot and Spicy McChicken?? 2 bites in I bite onto a hard object, later tried bending it and found it had no ability to bend. Wouldn't recommend unless you want to crack a tooth. If I could give it 0 stars I would've but worst McDonald's. read more

McDonald's - Bone inside of a Hot and Spicy McChicken - Burgers Near Me - St. Louis, Missouri

pretty good food, pretty good service, pretty good ambiance, their food is okay but we don't go very often

Used mobile app. Walking in they handed me my order. The fries were perfect hot and fresh. The quarter pounder was the best one I've had in 30 years. I'm always disappointed when I get one they are always like warm or cold this one was fresh off grill perfect . Thank you best Mc Donald's in Saint Louis read more

This has to be the worst McDonald's out there. The slooooowest service imaginable. Orders are almost always incorrect no matter the size of the order. Food is stale and tastes like it's been made for hours. Always a terrible experience. An easy do not recommend. Close this dump down. read more

Took 20 minutes to get our food, when they were both just 6 piece nuggets, they closed at at 11 instead of 12 which I don't understand why, they just locked the doors with no warning and turned off all the lights while we were waiting for our food read more

Took my money didn't give me my order refused to give me my money back, then hung up on me when I called about it

The food was great and the service was efficient. I didn't have to wait long at all. I do have one complaint. Most of the time that I go, I am not able to find a clean table. It's not that dirty but it just has a decent amount of crumbs on it. Also, there is a lady who mumbles the whole time while taking your order. She doesn't open her mouth that much when she's talking which makes it hard to hear her. Other than that, I would definitely recommend! read more

This place sucks. They never are open like their hours of operation state. Their employees are rude, and my order is wrong half the time! Just find somewhere else to eat and save yourself the headache. read more

Worst McDonald's literally ever. Waited at the drive thru window from 10:20-11:00. Finally got up to the window after three cars being helped in the other lane. And the kid walks up to the window eating. Mind you the drive thru hasn't moved in over 40 minutes. This is absolutely crazy to me. I have worked in the industry all my life and never seen a corporate fast food joint run so terribly. I have never in my life wrote a bad review but quite literally downloaded yelp in line to write this. Don't waste your time. read more

I ordered two sausage, egg, and cheese bagels. It's took 17 minutes from the time I paid until the time I received my food. When I got home, there was no egg on the bagels and the food was so cold the cheese hadn't melted. Ridiculous. read more

The owner called me and we had a good talk. She was kind and caring. She has a difficult situation as do all restaurants with getting people to work. It's difficult to hire. It's difficult to get people to show up. And the ones that do may not be up to par but at least they showed up. I think the experience I had may have more to do with a comment on today's workforce rather than on this particular McDonalds read more

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Worst McDonald's ever...this place gives a whole new meaning for fast food. This place needs new management because the service is horrible. I would rather drive out of my way than go back to this place! Sat in the drive thru for 30 minutes and couldn't back out because of the line! read more

Horrible!! Rude staff and the manager is even worse. Refused to take orders on a Sunday during lunch, staff seemed that they just couldn't get things done. They were not short staffed. I have never seen a manager cuss out customers waiting to order and waiting to receive their orders. Will not patronize this location again. read more

This McDonald's need to be closed. It's a guessing game of whether or not it's going to be open. It's not okay to turn your drive thru menu lights on if you're not open and have us sitting there like idiots because your one or two people inside don't want to take any orders, one car driving off after the other after 10+ minutes of trying to wait patiently. Joke's on us, no one was going to take any orders in the first place. Why do you do that to us? "Nobody wants to work" well pay your people more or something, we all know you don't pay a living wage. They're taking McDonald's wage neglect out on us the customers and it's bull. read more

Terrible Drive Thru Service. They have had one drive thru lane blocked for Days! Today was awful! Once people got up to the microphone to order, there was lots of arguing with the order taker! Several cars just drove off after attempting to order!! But when we got up there, we could not hear the order taker! We asked her to turn up the volume, but she did not. The money taker had a difficult time (really) trying to figure out how to make change from a $10.00 bill! She even apologized (thank you). But the real problem was the person giving us our food at the second window just threw the bag at us. No thank-you or anything but slam the window shut! The rudest I have ever been treated at any drive thru. We were not the problem! We did wait patiently and we're wondering why people were gunning their engines and diving off madly! Now we know! Won't be returning there! read more

Just got food from.this location this around 9p. May 5 2021. Took almost 30 min to order and get my food!! Not sure of the hold up. No apology from anyone. But then there's the food!!! Fries were cold and I live just a few minutes from there. But what's up with this fish sandwich??? Half a piece of cheese, stale bread....God knows how long this was sitting under the warmer!!!! I tried to eat it but had to throw most of this out. Now praying I don't get food poisoning from this crap!! McDonalds... Do better!! read more

McDonald's - Filet O Fish Meal - Burgers Near Me - St. Louis, Missouri

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This McDonald's truly might be the worst location I've been to. I only come because it's closest to my house. Almost every time I go I wait minimum ten mins. Today I waited 25 mins. My coffee had no cream. One time I was starving after work, and it was like all that was open. It was like ten pm. The worker asked if I was high because my eyes were red. I'm not mad, but I have thought about it like six times since. read more

Over the last year we've gone to the location at 4407 Lemay Ferry Rd probably 4-5 times. On rare occasions we get grab fast food but life gets hectic sometimes. The sad part is that when having to use this location we know there's a 100% chance they will get the order wrong. Every time we've gone to this location it's been wrong and I'm not exaggerating, EVERY time. We know we have to check the bag and without fail they messed the order up. I don't know who checks the orders before they're given to the customers but they are the dumbest people in the work force. When you tell them the order is wrong they act amazed like it's never happened before. Even today they messed up one single value meal order. Ask for a chicken sandwich and got a filet of fish. The ticket on the box even said chicken sandwich. The owners don't care either, hence the employees lack of care. WE MAKE THEM REPLACE THE ORDER AND REFUND OUR MONEY. YOU HAVE TO GO INSIDE AND INSIST ON THIS TO GET IT ACCOMPLISHED OR REFUSE TO PULL FORWARD IN THE DRIVERTHRU UNTIL YOU GET YOUR NEW ORDER. read more

This is the closest McDonald's to me and it's been alright ordering from here. I always do mobile orders and they get it out quick. There was a slight mess up once but it was corrected without a hassle. Food quality wise, it's okay. Everything tastes like you expect it, and I haven't had issues. One minor gripe is the entry to this place. If you're coming up (going north) on Lemay Ferry, the McDonald's is on your left, so you'll have to make a left turn. Except you can't since there is no left turn lane and there's a sign saying no. So you can - Make an illegal left turn anyways and hope no amphibious cop catches you. - Make an illegal left turn and get an earful of angry honks for holding up traffic. - Go straight and try to make a u-turn from the next light. Except this left turn light never turns green so have fun getting old waiting. - Go even further straight and make a u-turn from there. At this point, why bother? Just go home. - Make a RIGHT turn instead into the shopping area. Then immediately make a u-turn and go straight. Plan may get foiled if another car is nearby, or the amphibious cop gets you for "improper lane change". Take your pick, they all work just fine. Results may vary. read more

This location used to be the "gold standard" of Mickey D's, but since the regular morning crew has all quit or retired, the location needs some "sprucing up". They recently renovated and redecorated, added kiosks, and removed the Redbox vending. They aren't keeping it as clean and fly-free as they used to. They encourage using the ordering kiosks with a credit card, but I prefer to order and pay cash at the counter. They need to hire more counter help. It's still cleaner than most in the area, but they need to up their game again. read more

This mcdonald's is terrible. they are so mean and disrespectful, never putting the customer first. Me and my mother were just going through the drive through and when we were taking a second to respond, got rudely yelled at by the drive through worker. once we got our food the person didn't say anything to us and just shut the drive through window. once we got out of the line, my mom started crying read more

So, any one who knows me knows I really enjoy McDonald's McCafe beverages. Most of the time no matter which location you go to they're made ok, some better than others but all ok., so I thought... I went to the one across from my job and I was very disappointed, you can see from the pic it was not even close to looking the part. Not only did it not look good but it was super watery... Anywho thumbs down to this location which sucks cause I work across the street.... read more

McDonald's - a cup of coffee on a table - Burgers Near Me - St. Louis, Missouri

If a business is closing at 11pm then say it online so people don't waste time driving to you it simply isn't hard

so i just went through drive through they calm their system is down when you drive past the widow all the registeres are on ghe closed screen if yall just short staffed or dont want to do your job just say so so they can out people in the store who want to do their job ik im a store manager for kfc read more

Can we not do the re-fried French fries after hours? They're not beans at a Mexican restaurant. Next time I'm going to just block the drive through to get some fresh fries, unless you want to give food out for free. read more

This place deserves ZERO stars if that was an option on this website. We hesitantly decided to try this drive thru as they are notoriously known for long lines. We wanted to do two separate mobile orders, but the lady at the drive thru said they can't take two orders. So, we did one order and then dead silence. The lady over the intercom disappears. We wait several minutes, then call for assistance and no answer, while the other drive thru lane is taking people's orders. Two cars that came in after us pass through. We left and are never coming back to this restaurant riddled with rude, incompetent employees. read more

The worst one I've been to in a long time. Ordering at speaker next to impossible. Can't hear her and that's probably how my order was messed up. They ended up charging me for a double 1/4 pounder w cheese, large order fries and large Dr. Pepper when all I asked for was 1 quarter pounder and a lg coke. All this after waiting in line for 25 minutes. Once you're in line, you're stuck there. Didn't realize all the screwups until I left the parking lot. Won't ever go back. read more

I made this yelp account just so that I could write this review on this location. This morning, I was on my way to work and decided to stop here to get food before I clock in. I sat at the ordering board for 10 minutes (one hour after open mind you). This is not the first time this has happened with this location. I do not understand why no one took my order AN HOUR after opening. Nothing was posted online about any sort of reason for this issue. There was no indication that the location would be closed today, which is why this whole situation makes no sense to me. The best part about all of this is the fact that they had about six or seven people in line and not a single one of them was asked to get their order. And I'm sure that, as soon as I left, there were more people that pulled up and had the same issue that I had. So they lost a good chunk of business, not only this morning, but multiple other mornings. It's OK though, I gave my business to another company that actually gives a shit. read more

Sat in drive thru for 5 minutes,finally was able to order. ordered bagel sausage and egg meal got bacon egg meal. Went for lunch last week ordered lunch its 10:35 pay roll up to the next window they tell me the fries aren't done to pull over bad to wait what seemed like an hour, finally someone comes out and says that it would be 15 to 20 min for my offer they were not set up for lunch yet .I only have a half h hour for lunch! read more

Credit card machine was apparently down and they were only taking cash- but no signs anywhere. So we waited in line, placed our order, and THEN they asked if it was card or cash. Ridiculous. Won't be coming back. read more

This was the worst experience I've had at a McDonald's. The workers were all over the place and none of them were taking our order! Multiple workers looked at us but then just walked away! I expected better from McDonalds. read more

Every time I order from here I'm asked to park, no matter the order, today I placed my order, was asked to wait, what seemed an a long time for my food. When it did arrive the soda had no ice, and tasted funny, my order was wrong as well, when I went in to complain the manager had an attitude, made excuses, and did not even offer an apology. Will not patronize this location ever again. Every time I do I'm let down read more

Shittiest service I've ever experienced. Not only did the girl has an attitude, the food was cold. I was the only person in line. Do not go here. read more

My son and I have been regular customers at this location for almost 12 years, and we both like the food. For the most part, the service is good. Recently, however, the restaurant was remodeled, and it's not an improvement. Most of the booths were replaced with tiny tables and very uncomfortable chairs, or long tables with high stools--both of which are bad for those of us with mobility issues. The only problem this new "décor" solves is that they'll no longer have one person per large booth, with computers or newspapers spread out comfortably while groups of three, four or more are cramped around small tables. read more

This used to be one of the good McDonald's, not any more. I have now had two bad experiences in a month.. Today I waited at the speaker while the drive thru person took 4 cars orders from the other speaker. When I said hello, he said "one second" and proceeded to take another person from the other speaker, then another. When I said hello again, nothing... then I heard someone in the background laughing and saying this guy is mad, obviously referencing me. I gave up and finally was able to get out of line after waiting longer. Then I proceeded to the lobby, it was closed but a nice employee (I believe his name was Chris) went inside and asked the manager to speak with me, whoever that was said they were busy. Too coward to come and explain why they completely ignored one side of the line and laughed doing it? I can tell you, they weren't busy managing. Unbelievable really and completely avoidable. read more

After waiting 20 minutes for a simple order I had to go back to the counter and ask the manager where my food was. It was there waiting to be brought out, lord knows how long it was there. Then I asked for napkins because the dispencer was out and I was told that they were out of them. I can't believe a restaurant could be out of napkins. Then I reminded her that the dollar store was across the street and maybe one of the employees could go get some(seemed logical, because there were a lot of people working but only a few actually doing something). If I could I would give this place 1/4 star. My advice is find another Mickey dees read more

The slowest and most inaccurate service I have seen at any fast food restaurant, if you go to the drive through. Go inside for a little better experience. read more