Designed to discourage anyone from dining in. Maybe it's too much to expect a McDonalds to offer that at this point, but it's still disappointing. You have to order at a kiosk, you can only pay with cash, ordered "for here" but still received it "to go", didn't get the happy meal toy that was advertised. What's to like? McDonald's sucks! read more

Food was basic McDonald's food. I ordered a chicken nugget combo for my kid. The order taker was rude. The cashier taking my money, literally did not say a word, not would you like ketchup... thank you, nothing. The drive thru line was extremely slow. I only stay because I promised my kid a treat. read more

McDonald's - Fast Food Near Me - St. Louis, Missouri

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Went through the drive . I am not coming here again because they are so slow. We waited 20 min. Just to give the order. Many cars came and went away without ordering. I was told by someone that this place was slow. McDonald's management should be able to get the place to run like they want it to. I won't eat here until they have heard that the restaurant has changed. read more

Big Mac meal came with bread only no topping/meat/sauce. quarter pounder was so raw and bright red all throughout read more

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I'm writing this review for the McDonald's on Bayless Avenue in Lemay. This McDonald's is one of the worst places that I have been to. On Sunday, September 7. I waited in line, no exaggeration, for 25 minutes Before I even got to order. I could not get out of line because I was in the lane. There were a lot of people who got out of line and left. I ordered a big Mac with no middle bun, but obviously they didn't hear me when I said no middle bun Because the middle bun was still there. Plus, it was supposed to be super , I got a large fry but a medium Sprite. I went to McDonald's today September 10, for my grandson and it took us 20 minutes to go through the line and we were only the third .. At least this time they got my big Mac right, no middle bun. But I ordered two large Sprites I got one large Sprite and a large water. This McDonald's it's awful just plain awful! I will go out of my way to go to another McDonald's before I go to that one ever again. read more

Just ate breakfast here this morning and no sooner than I got to work everything came back up and had to go home. Never coming here again just careless asf. I wonder y'all giving out ecoli like candy. I hope your kids get cancer read more

JUST CLOSE ALREADY. Just close. Never open it seems, always on a shift change. I can't even say anything about the food because I haven't been able to order. Lights are always on, Drive thru open, you wait in line for too long for someone to inaudibly say 'blah blah blah shift change not taking orders' read more

I stopped by just to get a tea. As I sat in the drive-thru line, I realized I didn't have my purse. I started scrounging for coins, and came up with $1.20, just enough for a $1 special large drink, plus tax. I asked if I could get a half cut, which is 1/2 sweet, 1/2 unsweet. The order taker said sure, and said my total was $1.50. Uh oh. I asked if the tea was not included in the $1 special. She said if I get a half cut, she "[has]to charge me for the sweet tea." I guess at this McD's, sweet tea costs more. I said I couldn't afford that. I was about to say just give me I sweet when she said don't worry about it. Aww. Thank you. I came with another quarter, I was short a nickel. I was surprised to see such a low number of stars when I came to Yelp to say what great hospitality that was. I will come back. read more

McDonald's - Inviting lighting, and well-maintained building. - Fast Food Near Me - St. Louis, Missouri

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52 minutes from the time I pulled into the drive thru to the time they handed me a completely wrong order that was stale and cold. They are so lazy, clueless and so slow. read more

McDonald's - Trash everywhere and completely unsanitary. - Fast Food Near Me - St. Louis, Missouri

total surprise! 11:30, friday lent. the line moved fast, the custom order was correct, and food was FRESH! YES, folks, quick line, correct order AND fresh. Triple whammy. Fresh and hot fries, fresh and hot fish sandwich add shredded lettuce, the bun wasn't stale and good attitudes. Whomever they had in there was a great team and if only it were like this all the time they would have a lot more business and much better ratings. Well done you guys. read more

Stick with the drive thru. If you dine inside, you must use the self-serve kiosk to place your order. I can't imagine how frustrating this is for people who haven't used a restaurant POS before. There's also nobody to help with the kiosk if you have a problem. The staff will avoid eye contact with you at all costs, lest you ask a question or need something. I gave 2 stars because the food is pretty consistent and they have a few staff members who can rock that drive thru line. Oh, and when I walked my kids to their car and tried to go back in, the crew had locked the lobby because there were too many customers waiting for food. Lastly, I killed a roach in the bathroom. Between pest control and placing my own order, I am expecting an invite to the staff holiday party! read more

Every business is doing their best during Covid, but this restaurant has always had issues. Their drive thru is slow and inconsistent. Always has been. They aren't even overly nice and pleasant to make up for the lack of quick service. They are in a prime location and shouldn't experience these issues. It hurts my heart because I love McD's! read more

The workers are so lazy and sit outside smoking and don't take our orders because they wanted to smoke instead of working. The food is always cold and just thrown into the bag. Hire actual workers and not people who do less than the bare minimum. read more

Had the manager there try to actually fight me because one of his employees let me in the dining room while it was closed. Granted, it's 3:00pm on a Sunday and I had no idea the lobby was closed. Horrible service and very disrespectful employees. read more

Since I last visited they updated this location. So on an extremely rainy day I got the bright idea to give this location another try and I ended up waiting 30 minutes to get to the pay window. I paid for my food and drove to the pick up window. After getting my drink I spaced out and drove off without my food. I immediately realized what I had done and pulled back around to the side door. It was locked so I called and spoke with the manager to ask if someone could bring it to the door. She told me I needed to get back in the car line which was really long. I said I already waited 30 minutes the first time. She said "it was your fault that you drove off without your food." She was really rude. After all, I was at the door and my food was paid for. I ended up leaving without my food. I didn't have 30+ minutes to wait and I was disgusted! I have honestly never been treated like that by a manager in the food service industry. I don't normally write reviews about chain restaurants. After all I don't have high expectations, but this location is truly the worst! read more

Let me start by saying I'm not one to write reviews, especially if it's negative as I'm easy going and understand things happen, but this wasn't that. I spent all day and night cleaning and decorating and finally around 3:30am decided I need to eat, and this is the only 24 hr place around. Exhausted, I driver here relieved to finally eat. The lady answers drive thru and says the system is down so they can't take orders until 4am. I was told this at 3:25am. I asked why can't she do cash? And she said system is down they can't. Bull shit. I guess she didn't realize I was a manager for McDonald's for 5 years, an overnight one sometimes too; and I KNOW for a fact they can and are SUPPOSED to do cash orders. On top of that, if the system was already started, there's absolutely no way it would take another 35 minutes to restart for the new day. She lied to my face and it was probably for lazy reasons. Regardless, overnight shifts should not be turning business away like that. The system has nothing to do with taking a cash order by adding up the item totals. read more

It's a McDonald's. You generally don't enter one with high expectations but in this case be prepared to be disappointed regardless of what your expectations are. This location has had consistent issues with order quality, accuracy, and service over the past few years. If you do choose to patronize this location, a few tips. 1. More than any other location or restaurant I've seen, ALWAYS double check that you received the right condiments, sauce, or salad dressing. Even if it's on the receipt I guarantee you that 9 times out of 10 it's not in the bag. 2. If you eat inside, make sure you ask for everything you need at the counter because there is literally NOTHING but napkins that are self serve and once you sit down it's occasionally a struggle to get anything else from them if you go back up. The issues which plague this location seem to be related in great part to the lackluster leadership and overall incompetence of the franchisee (P&P Restaurants). read more

Horribly horribly slow. Been in the drive thru for 45 minutes now. Never again. I don't know I even bother. The people here are incompetent

I had the WORST experience at the McDonald's on Bayless Ave. in south St. Louis county today. Ordered for curbside pickup on the app. Order was placed @ approx 3:30pm on a Wednesday which I wouldn't think of as a busy time. Arrived @ 3:55pm & entered my parking spot # and waited. And waited. And waited. After 25 minutes I attempted to go inside, but the doors were locked. Eventually another unhappy customer that managed to get inside let me in. No one was @ the counter & when yet another unhappy customer asked for a refund he was told they couldn't refund money from a mobile order. Eventually a manager appeared from the kitchen. He apologized & said they were training 3 new ppl & it wasn't going very well read more

The drive thru was backed up so bad we went inside thinking that would be faster. We waited 20 mins inside. We had wanted lunch but dealt with breakfast since we didn't want to wait. With how long we waited, we could have gotten lunch. This is a poorly managed location. All the workers move incredibly slow- no sense of urgency whatsoever. It's called fast food for a reason, but this was absolutely ridiculous. I will definitely not go back here even though it is the closest to my house. Not worth it. I'd rather drive or of my way Update- from 7/22 WOW. I am impressed. It's like they're under new management. They're fast, efficient, correct, and friendly. Not sure what happened but WOW- glad I gave this another shot. Super impressed and glad to see it's turned around. read more

Wasted gas waiting in line for about 50 minutes. Saw people inside, nobody was answering the callbox/ordering machine and we placed a mobile order and they most likely shut off their internet so they wouldn't be able to take it. There was a long line waiting for orders late at night and i bet none of them are going to get any food. Granted it was late asf at night but there were multiple workers. read more

This is ridiculous.. I ordered mobile order... they shut Down the curbside bc apparently walking outside is just too much for them, and now they have locked the doors so I can't even just run inside to pick up my food... I have to wait in this ridiculous drive thru because you all are too damn lazy to do your job. THIS IS WHY YOU ALL DO NOT NEED $15 AN HOUR.. you don't do anything to earn it. Next time do curbside or open a door.. otherwise what is the point of giving people the options? read more

Trash trash trash. You have people waiting in line for 30 min then as soon as they pull up to the intercom you tell them only deliveries while being advertised as 24hr. Trash trash trash. You need to be out of business read more

The shake machine has been down for 5 years. I know this because every single time I've ever went there for a shake it was down for maintenance or cleaning. And it doesn't matter what time of day or night. Stay clear this place if you want ice cream! read more

Yo so I get that your understaffed but the employees are so incompetent I shouldn't have to wait an hour to get a response you guys need to hire a new manager just take everyone's order first then make them wait for the food ‍ read more

This place has really gone bad the employees do not care if they give out the proper food or the correct portions. the drive thru is terrible for speed an accurate orders. read more

It was soooooooo disgusting and disturbing there was gunk everywhere food was mediocre and soda was watered down

I went in the store to order,the floor was so greasey my feet slid out from under me.

The absolute worst! Always awful service with longest wait. I wish I could give 0 stars.

I know it's only kids mainly working here, but DAMNNNNN!!! If you all are the future we are screwed. While we are making our order, the young lady or shall I say little girl sounded so uninterested and when we get up to the window to pay the same little girl didn't acknowledge us. She had her back turned and never turned around, looked like she was on her phone. So we pulled up to the other window, the chick says what's the 3 digit code? We're lime WHAT?!?! WHAT CODE?!?! At this point we're like what in the escape room is going on here. So after the other rude little Disney character FINALLY gets our order right, she then says " Yawl need to pay!" We're like " No, little Miss Moffett needs to pay attention!" Then she gives us cold food and gets an attitude because we want hot food. No apology and then we didn't get our drink and she says WITH attitude "WHAT DRINK?" We at this point are like Lil girl, Lil girl, we are going to pray for you because you are not worth the time I will get for snatching yo garbage paol kid looking ass through that window. Let's just pray for these children because clearly they are lost. Customer service sucks camel nuts. read more

Don't know if under new management or what. The service is very very slow regarless of whether you drive through or dine in. This place is not where I would go if in a hurry. The food is ok typical McDonald;s food. So you know what you are goign to get. read more

I came here to pick up a doordash order and they can't answer their phone, the drive thru was almost thirty minutes to get to the damn box and all the doors are locked. there were several workers just sitting there staring at me thru the door. I myself work in fast food and even if we are busy and the doors are locked i walk up to the person and see what the problem is. i will not be coming back here and spending my money on this location. If you're gonna have a line wrapped around the building and several workers inside, they need to be doing their job instead of just standing there. That is unacceptable. No wonder this place has 1.5 stars and everyone says it's terrible. read more

If I could give it less stars I would. This used to be the fastest McDonalds hands down in the morning. You get off the highway, order, and be back on the highway in less than 10 minutes. It is ridiculous the wait times and they are completely understaffed in the morning now. I just went through this morning, ordered my food at 5 40, waited and waited, paid at 5 48, waited some more, then at 5 52, I was rudely told to move forward, so the one person working the window could take money from the person behind me and not get the food for the two cars ahead of me. Having to be at work at 6, never would I thought it would take over 20 minutes to get my food. I made a comment in my car about this place needs to hurry up and he yelled I could have my money back. Instead of providing me what I ordered. They can keep the 3.65 and shove where the sun don't shine. I will not be patronizing this McDonald's ever again and I will be making a formal complaint with their corporate office. read more

God awful!! Food was cold. I mean cold. Not warm. McNuggets were shriveled. Poor service. Poor management. Organizing a group protest in front of the store. Dirty bastards. read more

Lisa was awesome in serving my friend and I. Our entire order was correct and fast especially for it being late at night!

Mcdonalds is definitely a hit or miss place, sometimes you find one with a good staff that goes out of your way and gets you in and out in a flash and then there are the other locations that you wish would disappear. this one borders between them. while I have never stepped foot inside this location I have experienced their drive through regularly and I must say its a nightmare. always so long of a wait, I'm attributing that to the fact its right next to the highway. and attracts the freeway business. its one of those places that you really want something, but dont want to wait since its so busy. do yourself a favor drive that little extra distance to one that isn't so crowded and has a little bit better customer service. read more

At 11:30 at night, there aren't many places open to get a meal. However, McDonald's is usually always there when needed.. sometimes. After my boyfriend and I drove to two other locations- the one on Doughtery Ferry Rd and the one in Kirkwood- they were closed even though their website stated 12 AM as closing time. This made us very disappointed so we gave a few other McDonald's a call since they were each only about 15 min from to us. Most that I called were closed despite their listed time online. I then phoned McDonald's on Bayless and the lady who answered quickly was happy to let us know they were open 24/7. With having to wait about ten minutes in the line, it was all worth it because this was the last resort. The food was hot and correct, mostly. I was checking the bag really quick to make sure we got everything and our McChicken was missing but as soon as I notice, the lady at the window handed it to us. Had we drove off, that would've been bad. Our fries were hot on the way home and once we crack into our order, everything was still at a good temp and actually tasted great for a late-night snack. I thank this location for being open, being friendly with us, fixing their mistakes, and making our order mostly right. I've learned to never count on McDonalds to listen to you if pickles aren't your thing. Also expect one nugget less when there's twenty of them. read more

I have been to this location two times for a DoorDash order and they have denied the orders both times. The most recent time I waited in line, along with a lot of other people, for well over 20 minutes just to be told they closed as we pulled up to the speaker. This McDonalds seems to facing a lot of technical issues that is becoming quite the inconvenience for not only people that need to eat but for those who are also working to deliver orders. The management team needs to get their shit together!! read more

I have currently been in the drive through line for 30 minutes. I have never in my life experienced a slower "fast food" place in. And then when I finally got my food, my fries were cold. What is going on here??? read more

This is the absolute worst McDonald's in the history of McDonald's there is no rhyme or reason to how they take orders in the 2 lane drive thru-sit back and enjoy your 30 minute wait as at least 3 cars that arrived after you get there orders taken before you. Once you've finally made your way to the first window you'll hand your money to someone wearing their mask under there nose. But we're not through yet-you still have to traverse the final window where you're guaranteed to be shorted at least one burger if you don't double check the bag. And when you do tell them they shorted you also be prepared to hand the bag back to them so they can rifle through it and knock all the fries to the bottom of the bag. I should also point out that by this time those fries along with everything else are now cold because the drive thru was so backed up your food has already been sitting waiting for you for 20 minutes. 0 stars Do not recommend. read more