The manager William Brown interrupted my urination as I had my service dog on a leash in hand…read moreyelling at me to produce my service dog papers and I said after I'm done urinating and then I showed him the ID and then he said I was too rude so he wasn't going to serve me and to get out and he started swearing at me. And then a Russian lady Clerk was saying dogs are unsanitary and I disagreed. I asked the guy if he was a Christian and he said oh that explains why you're the way you are and he said you believe in someone controlling you? I said have fun in hell and I told him I was going to make complaints so I've reported on Google. I contacted customer service for Wendy's and I'm here so everybody go to Burger King instead if you come to Brattleboro Vermont, they love dogs there.

As someone who is both vegan and gluten-free, I've found that fast food options are incredibly…read morelimited, and unfortunately, Wendy's is no exception. While I appreciate that some sides like the baked potato and salads can be customized, it's disappointing that a company as large and influential as Wendy's hasn't made more effort to provide inclusive options. I would love to see Wendy's introduce a veggie-focused entrée, such as a plant-based burger, that could be made both vegan and gluten-free. Additionally, having a gluten-free bun or menu filter when ordering would go a long way in making the ordering process easier and safer for those with dietary restrictions or allergies. I understand that implementing these changes can be more expensive upfront, but I genuinely believe that offering more inclusive choices would attract a wider customer base and increase overall business in the long run. There's a growing demand for plant-based and allergen-friendly meals, and I hope Wendy's considers being a leader in this space. Just some food for thought--from someone who would love to enjoy Wendy's more often if given the chance!

They totally ignored me. I asked for help with the phone app and they just walked away. They don't…read moregive a crap. I waited 40 minutes to order 2 cheese burgers. The app no longer lets you pay at the store I guess and I am not entering my cc number to the flakey app. I also loked into their kitchen. People wiping their mouths and noses etc....Friggen gross man. I am glad they did not serve me or even try to. It was like I was invisible to them. Also the few times I tried to use the drive thru they would not serve me because my motorbike was according to them, not big enough.... I will never go to this restaurant again. Rude people and all they care about is online orders. I even seen a door dash guy leave because they did not get the order right.... DO NOT GO HERE.

Employees so nice and awesome. They were smiling and happy. Very quick and efficient service that…read morewas key to our experience but the friendliness factors was the best.

my friend ordered from here on the way home from a school trip and everyone but her had eventually…read moregotten their food after probably 20 minutes. We all were supposed to leave at 545, so we asked them how much longer. They were rude and said they understood but it was clear they didn't because they kept ignoring us when we asked how long it was going to take since we still had a long car ride until we got home. my friend ended up losing her money and didn't even get the food because it took them in total over 40 minutes to not even start her order and their customer service was terrible.

Worst. Waited in line for drive up for ever and just as we were reaching the speaker (20 min BEFORE…read moreCLOSING) they just shut the lights off. NEVER GOING BACK.garbage staff.

New year, new review…read more Popped in after a morning of skiing New Year's Day and place was packed for lunch! I didn't mind as I was in no rush. As I waited in line I enjoyed conversations with both the people in front and behind me whom all have never been before. The joy and excitement on their faces as they made their way to order was priceless. As for myself, a small mac to help start the new year strong for total lbs sold (81k in 2024) and a small pulled pork. Wanted to order some other things but my refrigerator is full at home, so another time. If this will be your first time, just be aware of parking could be very busy as there's not much. Both ways before pull out of parking spaces as well. Main road can be a cluster at times. I also recommend getting lots of little things rather than a little of a lot. You can always come back for more!

A local had suggested this spot as a favorite roadtrip stop, and it is now my new favorite too!…read moreLimited parking and togo lines were long, but service was quick. There are 2 lines - deli and sandwiches. Great selection of Vermont-made snacks, drinks, and souvenirs as well. I ordered: - Macaroni and cheese ($4.29 per 1/2 lb) made with Vermont's Cabot cheddar cheese - very creamy, cheesy, and had a perfect texture. - Maple BBQ Pulled Pork ($5.99 per 1/2 lb) - very juicy and moist - Turkey Sandwich - had this the next day and it was still tasty. Not dry at all. All were very flavorful and delicious! Highly recommend visiting ~ I can't wait to be back :)

"have it your way"…read more More like "do the opposite of what the customer asks". You don't want mayo? How about double. You can't eat cheese? How about double. Happens so often I've given up completely.

Was just there ten minutes ago went to drive through some guy asked if i wanted to donate to the…read morejimmy fund i said no and then a young woman came on and told me i had to wait to order i waited at least five minutes and left there food is not worth waiting for. These stores need to realize we are not required to buy from them and its us the public that keeps them working . Its almost as if because i said no to donating that they wanted to penalize me for saying no and making me wait. I may be wrong but it doesn't matter this waiting crap is for the birds

Before we said goodbye for the day, a group of my friends wanted dinner... but it was too early for…read moredinner. Enter Fast Eddies, a place that let you decide your food. For the kid: ice cream. For a snack: a hot dog. For me: A lobster roll. Sure, why not? I read the reviews beforehand and that was the going prize. I can offer the following. * Ambiance: It's outdoors. The sign says you have to order outside, but then you can ask to sit inside. That rubs me all kinds of wrong. If you are differently abled and you need an indoor seat, you should be able to just go take it and they should come serve you. Hoping they have a workaround for that. * Service: Took longer than I thought. One of my friends told me that she sighed when he ordered a hot lobster roll right after I did. My friend before me ordered a cold one. What, are they running out of lobster? Is cold preferred in Vermont for some reason? * Food: The only saving grace. Look, the ice cream comes from multiple sources. I've seen this before, and the sources are taped to different windows as you walk around the building. Nothing homemade, but you can ask who makes which flavor if you really wanted to. I don't know if the lobster roll bread was all natural, but it tasted wonderful when toasted. The roll itself was chock full of lobster, something you don't expect to find in the inland New England state. I was thinking 4 stars, but that's just for the food. Unfortunately I think this place needs to be a little more customer-forward. They do a good volume of business and maybe that's made them a bit salty over the years - focus!

We have been here a few times on trips from New York to New Hampshire. It is a wonderful quick stop…read morefor a delicious bite to eat. You order at the window like you would an ice cream stand. There are picnic tables outside and also some seating inside. They have an extensive food menu including burgers, chicken, seafood, and several vegetarian options. They also have homemade ice cream, which is delicious as well. What drew us to this place was their seafood. There aren't a lot of places in New York to get great seafood. We have had their lobster rolls and fried clams, and both were amazing! The prices are reasonable for the quality and size. All of the workers are very polite and friendly. Wish it wasn't so far away from me!

Traveling for business. Did not want to eat at a chain restaurant. Looked on YELP for suggestions…read moreand came across Titos Taqueria. It was a mile from my hotel. It's like a Chipotle but taste & quality better, in my opinion. The gentleman who took my order was personable, asked questions & made an awesome bowl to go. Will definitely come back the next time I'm in Brattleboro VT

Consistently good healthy food. A quick way to get a complete meal. I've been a customer of Tito's…read moresince he started with his cooler at the side of Western Avenue.

Ask for onion free burger due to Dr orders. Came out with onions. They remade one…read more The Thursday night trivia was so so so slow. Need a more upbeat and energetic MC. Probably won't return on Thursdays.

They say at the 99, you'll always come back for more. And after many years, I finally did come…read moreback. We recently had a large group lunch here. It was fairly well accommodated - we got four tables of 6 to ourselves and organized as needed. As a longtime 99 connoisseur going back to my college days, I had an idea of what to expect here. I offer the following on each point. * Food: A weak 4 stars. I had two apps. The mozzarella moons were overdone and a little underfilled but not bad in terms of taste. Right amount of dipping sauce. I also went for seafood stuffies - a pair of stuffies instead of one stuffie + chowder (lunch special). That was disappointing, as the stuffie was mostly stuff and very little clam. I've been to a good number of places in Greater Rhode Island that serve it up right, chock full of chopped clam. But overall food tasted great, I tried a couple of leftover fries and those were solid, and there were no leftovers. * Service: A bit jumbled. Orders all around us were not sure which table they were going to. A couple of times we were asked around about a dish none of us ordered. Now, everything we did order came out correctly, so there's that. And they kept my water glass filled. * Ambiance: The typical. A little limited by the hard barriers between tables, but plenty of room for 20+ people. I just feel like with the slow death of "old casual" restaurants like Applebee's, TGI Fridays, Houlihan's, and similar, 99 is more of the same and next on the block if they don't make a couple of changes. I'd rather pay an extra dollar or two to have my food not only taste good, but be packed with the ingredients I love. I'd rather pay an extra dollar or two to have quick, reliable service. Dear 99: Be more like the Cheesecake Factories and LongHorn Steakhouses of the land.

Ownership changed 10 months ago. My wife and I hadn't…read morebeen there for quite a while based on my previous 2 star review. But we decided to give it another chance last night. OMG what a pleasant surprise. They have significantly upgraded the interior. It is so welcoming and relaxing now. The menu has changed. They have such a nice variety of starters that can easily be shared. The mains are numerous. Plus they had 5 specials. Yes, 5 additional offerings to choose from. Quantity and quality of the food is impressive. The price points for all the menu items were very reasonable. I made a point of commenting to the two people tending the hostess table. My point was to compliment them on how impressed my wife and I were with the positive changes. Pam, the owner, was very interested in hearing the positives and any areas for improvement. If you haven't been there in a while, you need to go again for a pleasant evening. My wife and I will definitely return!!!

On our recent spring break journey out east from Indiana we were driving through Vermont and we…read morerandomly stumbled across this place. The food is SO good. The staff is very friendly and took great care of us. The location on the water made for a beautiful, serene, peaceful lunch. Would define go here again.

Good enough place as any to stop and get gas. Prices were the norm for the area as I had noticed…read more Inside seems a bit small. Employees were really upbeat and joking with one another making for a good experience inside. After filling up my car I had to use the facilities. They are located outside and you need to have a key to enter. The key is kind of hard to lose as it is attached to a rather large item. The bathroom was a bit to be desired, but you have to remember you are not in there to do business...well, I mean you are, but not business business. Made for a good stop. Was able to fill up my car tank, empty my tank, and buy a few items and got back on the road.

Great people, great food, and great prices. Putney road is full of fast food places but this tiny…read moredeli is so much better. The food is always fresh and the staff is always so friendly and upbeat. Building doesn't look like much from the outside but it is worth going in and checking it out.