Online order, completely WRONG, wasn't started until I arrived 3 minutes after designed time,…read more prepared completely WRONG. Staff didn't care, and store was FULL of flies. NEVER AGAIN Went back 27 minutes before closing, door locked Worker said "what's wrong with your order I replied it was wrong and I want a refund He replied in threatening tone need to "watch your tone, we ain't given you no refund" This is amazing how hateful and rude their personnel is. I sealed the order in a bag, won't touch it because I don't trust the people working there Please don't expose yourself to this abuse

I placed a mobile order at 1:24 and did not receive my food until 1:54. I sat inside for about 15…read moreminutes waiting in the to go area, assuming my order would be brought out or placed where mobile orders usually go. Nothing ever showed up. I finally went to the counter, and the employee looked at me without saying anything. When I told her I had a mobile order under my name, she turned to another employee and asked them to check on it, again without acknowledging me directly. The second employee then pulled out my order, which had apparently been ready but was never placed in the designated mobile pickup area. There was no communication at all, and I had no way of knowing my food had been sitting there. By the time I got it, my sandwich was soggy. I travel for work and eat at Firehouse Subs often when I am on the road, and I have never had an experience like this before. It was honestly disappointing. What is the point of mobile ordering if it is not being used correctly? This completely defeated the convenience it is supposed to provide.

Made a stop to Newk's for dinner recently and I will say I need visit more often. The lunch time is…read morevery crowded but it was very calm and peaceful for dinner. It was clean and a delightful environment. I had the club wrap which was amazing! I ordered online and it was ready when arrived a few minutes later. The pasta salad was not as impressive. I will pick a different side next time. I picked up a pizza as well for my Mom which looked great but I didn't try it. One of my favorites about Newks has always been the large plastic drink cup. Of course I saved it for reuse! Lol

Always satisfied when I come. I have tried the lobster bisque with a chicken and bacon sandwich,…read morechicken pesto sandwich with chips and a strawberry salad with spicy shrimp pizza. Food is always good and comes out in good timing. The strawberry cake is delicious as well! Parking can be annoying if during rush hour but overall great place to eat downtown.

I've ordered from here several times and the food has always been great! Jose went out of his way…read morewith my order and delivery today, and it was outstanding!

Don't underestimate this popular chain! They offer great sandwiches, soups, and a fabulous salad…read morebar. I'm especially impressed with this location in Hoover. The staff is always friendly and helpful, and the dining area is consistently clean. They also do an excellent job keeping the salad bar, drink station, and soft-serve area clean and well maintained. I'm a big fan of ordering the combo with a half sandwich and either soup or salad. The portions are generous enough that I can usually bring home leftovers. One of my favorite combinations is the half muffaletta with the spicy seafood gumbo. Yum! And the salad bar is awesome. The staff does an excellent job keeping it clean, well stocked, and filled with fresh ingredients. There's a great variety of toppings, so it's easy to put together a salad exactly the way you like it. Overall, this is a reliable choice for a good meal, generous portions, and consistently friendly service. Don't overlook it just because it's a chain!

Hands down the best Manhattan in Birmingham! Sauces and Suds…read moreis an absolute blast. The environment is fun, upbeat, and exactly what you want for a night out. The service was phenomenal--attentive without being overbearing. Pro-tip: Don't even look at the menu; just ask the bartenders to make you their signature drink. I did, and I ended up with the best Manhattan I've ever had in my life. This place is doing everything right!

My husband and I were traveling from out of town and needed a quick stop for some dinner. This…read moreplace was in a great spot, looked welcoming and seemed like it could be good. Prefecing that reviews we read really highlighted the environment and the good ambiance. I think maybe you come here for beer and not for food in our opinion. Our Experience: First the prices on the menu did not reflect the true price. A bit disappointed in the food quality here. The kitchen sink salad was very obvious a pre bagged salad with a few pieces of chicken added and very old diced tomatoes. My husband got the patty melt and again- a bit disappointed in flavor. He said it tasted like a plain ground beef patty. Lastly, the server seemed to rush us even though we were the only other customer in the restaurant. Right after we ate some of our food, she came over and just held the check out to us. No comment or anything. It was a bit odd.

Dairy Queen hasn't been visited by me since I was a child. I used to love going to DQ after one of…read moremy basketball or softball games. There were specific places I liked for specific sports. Anywho, DQ coupons were mailed to me so I figured why not try them out just for fun. Who knows what kind of nostalgic magic could come about. The staff that took my to go order on my first visit could use some one on one training. She had no menu knowledge and did not appear to know how to fully operate the register. Another staff member came over to assist inputting my order before heading back to her post (they were pretty busy). The initial member continued to struggle at the register with no sign of help from management or a team lead. My order consisted of flame thrower chicken strips with vanilla soft serve, toast and fries. For whatever reason this item caught my eye while scanning the menu. A bacon cheeseburger deluxe (double) was ordered in addition to the above. Chicken strips were pipping hot (major plus) and overall not too bad for a fast food restaurant. DQ gave me a flame thrower burger instead of the bacon cheeseburger I had ordered. I called the store, selected the prompt for a manager and was told to have the replacement made upon my next visit since I was unable to return same day. Fast forward to my next visit. The wait to take my order was lengthy due to limited staff being on the clock at my time of arrival. I brought my receipt, ordered regular chicken strips with gravy, fries and a small strawberry shake for my friend and brought my receipt to have the correct burger remade for me. Shawn's attitude towards the burger remake and her condescending remarks towards her coworker were extremely unprofessional. The way she spoke to him was as if she was scolding a child instead of speaking to a mutual adult was unacceptable. The gentleman remade the burger with no issue. My 6 strip basket was made into a 4 strip basket which I corrected them on when I heard it being questioned. Shawn stated "I don't know, read the ticket, I know I rang it up right". She in fact didn't ring my order in correctly. The strip count of 6 was correct, however, she input dine in instead of take out and a medium strawberry shake instead of the small that was ordered. Upon receiving my order there was bbq sauce and honey mustard neither of which were ordered and no gravy. This was brought up to the staff and eventually fixed. Once I got home... I realized there were 5 instead of 6 tenders and these were puny compared to the flamethrower order. After my visit, I decided to not even call because I honestly didn't feel it would be properly taken care of. My first visit went well and would have had me return even if I did not experience an error in my order. The cashier needed to be trained but wasn't unpleasant. Weird and unpleasant second experience to say the least. This visit alone turned me off to any future visits or recommending this particular store to anyone. ** DQ Fan Relations response: Poor process for complaints/poor experiences to be addressed. I should not have to jump through hoops to connect to a franchise owner.

I love the summer time because my all time favorite blizzard is out, COTTON CANDY! I really don't…read moreeat lots of sweets but I will always splurge when it comes to this! The crunch of the cotton candy bits with the yummy syrup is sooo nice and brings me back to childhood. I will have to say, I was sad that after getting halfway through my blizzard it was only vanilla soft serve. The blizzard was not mixed all the way through and could have used a little more cotton candy bits. Maybe next time I should just pay for extra bits to ensure the entire blizzard is an actual blizzard and not soft serve. I think blizzard prices have gone up a lot and think it's worth it if the blizzard is actually mixed thoroughly!

First Watch redeemed themselves with my most recent order using a bday reward. I've even returned…read moresince and was pleasantly surprised with my visit. The Chipotle Steak and Queso Hash, Roast Beef and Havarti Sandwich, Barbacoa Chilaquiles Breakfast Bowl and Watermelon Wake-Up were all to my satisfaction. The biggest shocker was how much I enjoyed the Roast Beef and Havarti Sandwich. I'm unsure if it was the horseradish sauce or parm-crusted sourdough but I would easily get this again.

Food-- great!! Service-- varies from Usually very good to…read moreinfrequently not good Ambience-- Horrible! Upper management makes the dining experience more like a 5 o'clock bar experience because they keep the level of the upbeat music at a level so that it's louder than all the diners' talking level. On waitress said "That's just the First Watch way". Really? So, which is more important, the music or the enjoyment of the people who spend their money to come and eat there? I'll find a different place for breakfast.

Food was okay. Service was very good. A bit pricey for portion size. A convenient location.read more

YOU NEED TO EAT HERE. I cruise yelp reviews to see if I…read moreshould eat somewhere or not. This is a place you should select YES PLEASE. Let's address the elephant in the room: this place is healthy.... Which usually yields some preconceived notions about how the food will taste. Honey, you need to leave those at the door cause the food is legit. If you did a blind taste test of the food, guessing the macros, you'd never get it right- It's GOOD. Well seasoned, fresh, no kind of stale old health food flavor. They make their own sauces apparently. And these aren't the half hearted attempts like that one time you did Whole30 and tried to make homemade ketchup. These are professional grade. You're gonna be looking for some extra packets to stash in your purse like your MawMaw used to do. Prices are very reasonable, portion size is great, there's outdoor seating. You're able to customize your order easily (add more protein, make it low carb, etc). There's also meals in their freezers you can take home. And they have regular weekly meal plans where you order your food ahead of time, collect your order, refrigerate, and heat it up in the microwave through the week. On this eat-in occasion, I got the turkey burger with sweet potato fries and my friend got the chicken pesto wrap with pasta. It was hot, the service was excellent, and we didn't feel miserable when we left. We will be back here for sure!

I went to Olive Garden in Gardendale yesterday after not going for YEARS... and let me just say, I…read moreowe them an apology Because why was the food THAT good?? Everything was fresh, hot, and seasoned like somebody's grandma was in the back making sure it was right. And the service?? 10/10. My server was so nice and on top of everything, I almost asked if they could come home and help me get my life together too. Between the amazing food and top-tier service, they really showed out. I went in just trying to eat... and left planning my next visit already Safe to say, I will NOT be staying away that long again!

2/25/26 Wife ordered…read moretake out for lunch today. Chicken Parm, and spaghetti with meat sauce. Pasta was over cooked, sauce was sparse. There was not enough sauce to cover the top of the pasta. Wife said the whole meal did not taste fresh to her. The side of spaghetti with my chicken parm had about equivalent to a tablespoon of sauce on it. Salad did not seem fresh, and for a while OG had been giving a single container of salad dressing that isn't enough to flavor the whole container of salad. I know take out isn't going to present as it would in the restaurant, but this take was lacking in several areas. Most likely our last take out from Olive Garden.