Bread was over cooked and even looked burnt, after I got my hot sub heated it turned into a brick and became uneatable. Not the first bad experience but probably the last here. read more

Subway - A burnt Spicy Italian - Sandwiches Near Me - Alpine, California

Decided to have something different for lunch. We don't normally eat at chain spots, but wanted a quick sandwich. The girl working this morning 4/23/2025, needs serious lessons in customer service. Had I been the one paying for lunch, I would have walked out. My friend asked about the new nachos and she replied "The Doritos nachos? Yeah what about them?" The store only offered white, wheat, or jalapeno bread. The store only offered 3 types of sliced cheese. It just wasn't a good experience and the poor service made me not want to go back to this location for sure. read more

The food is not fresh and the places are dirty and so are the employees. Bad service it has really gone downhill. We go to Jersey Mikes now.

Sandwiches were fine, but the two woman workin today both seem to absolutely hate their jobs. Very short, no friendly conversation, even a how are you, nothing. Opened my sandwich to see the sauce from the previous customers sandwich all over mine when the knife and gloves touched my sandwich. read more

Kind staff, clean location. They tend to be a little understaffed, but they still make a dam good sandwich. It's a good stop in alpine, but subway has gotten so EXPENSIVE!! read more

**** *** Jared!!! & the bread tastes like plastic ( not yet confirmed) :((( Nothing tastes different even tho youve paid BIG $ to tell us it has- nope! read more

I never leave a review for a Subway because everyone knows what to expect when going to a Subway, HOWEVER, the customer service level at this subway was beyond what I've experienced at any other subway that I had to make a mention! You're genuinely greeted upon walking in and the attention to detail when making your sandwich felt like a "non-chain" fast food restaurant. They even serve your sandwich in a small basket when eating in which I thought was another great detail to not feel so rushed. Anyway, it's subway at the end of the day but with GREAT service! read more

I have to update my review, I don't know if they changed management or just hired better employees but this place has gone from zero to hero. Food is good, employees are friendly and I'm loving the new sammie selections. read more

The purple haired old lady is rude , unhelpful, unknowledgeable . I have been going there for a while now and I will no longer be going and have told all of my alpine neighbors to do the same. I wasted money and was not able to get the product I wanted. She offered no apology, no refund, just a rude "well I don't make them". Subway must be the only place she could find a job, because god knows nobody else should ever hire her. read more

Courteous and helpful staff, very kind and made the best sandwich ever all their meats and veggies are fresh bread fresh clean store I highly recommend you go there and great prices and low calorie options, very glad that I chose this Subway in Alpine today I will be back thank you again to the young lady that made my sandwich! I wish the owner would bring back the cucumber drink but that's okay still very satisfied 100% read more

We have ordered from the app the last 2 times and both times the order has been wrong. Paid for extra meat and avocado and didn't get it. The first time they mixed up the sandwiches. You are better off going in and watching them make it. read more

Food is not what it used to be, you used to be able to see the ingredients on a sandwich and the last four times it was looking sparse. I got four leafs of spinach one tomato when i asked for veggies and it's been the same for a while. I got double everything too....Don't waste your money. You'll leave the same way you came in hungry. read more

Order from the mobile app and this is the Second time they have got my order wrong. So if you want your order correct apparently you need to go into the store so they can physically hear what you want. This makes me sad this subway used to be really good and just on the last few months has it been lacking. read more

You know, I never a fan of sandwiches until I came here. The first few times I came here wasn't even for the sandwich, it was the people, the sandwich artists that had me coming back for more. The sandwich artists here are nice, young, respectful & outgoing, they seriously had me coming back even when I wasn't a fan of sandwiches. I am now a sandwich lover for life after coming here so often. Bailey, Madi, Reese & Trinhity truly are the closest you'll get to great customer service. Thank you for all the amazing sandwiches! read more

Amazing staff, always make my sandwich how I like it! Never had any issues and the veggies are always good looking.

Love this subway. I order both online and in person and this is by far my favorite subway. David and the staff are great and always striving g for top customer satisfaction. Not to mention the subs are delicious. read more

Extremely nice and prompt staff. The woman who helped me was very kind and helpful when it came to helping me make my sandwhich as well as throwing in some suggestions which turned out to be fantastic. If you go to a subway, this is what it should be like! Thank you guys!!! read more

It's hard to find friendly service & good food, this place has both. Irene was very kind & efficient. I called in my large order & it was filled in less the excepted time & sandwiches not only looked wonderful they tasted great! This Subway was clean & fresh baked bread smell is wonderful! If ever you take a drive out east don't forget to stop in & grab a sandwich or salad from this location! read more

Call ahead is WORTHLESS!!! Never ready. Or when it is as u pick the time. Soggy old. Always an excuse. If you can't provide what u Are advertising.....don't do it. Business success # 1 Epic failures. read more

I love coming to this place. Excellent service they always remember how my wife likes her food. Everyone is always friendly and the place is spotless. Me and the wife eat here regularly. I recommend this location over the rest. Thank you guys for the great experience. read more

This spot never ever has sandwiches ready when you order in the app. I ordered 30 minutes in advance and they still hadn't even started my sandwiches. Alpine is not that busy at all so i'm not sure why. Plus they don't honor the commercial advertisements for buy 2 footlong get one free. Why are they exempt? I won't be coming to this location again. read more

Two subways in the same one mile long town. Which should I go to? Doesnt matter - they are both cookie cutter. Same deals. Same selections. This one happens to offer outside seating and the convenience of a few extra establishments around it whilst the other seems to serve the person getting off the freeway and the business center it is in. read more

If you are looking for a healthier fast food alternative then you can never go wrong with Subway. This Subway appeared to be pretty clean and everything looked fresh from my side of the window except for the lettuce. They young lady that took my order was fast and friendly. read more

Went there today place is clean and the meatball sub I had was great good deal with a lemonade and chips.

Andy is AMAZING! For the second time since I met him here he is been kind and intentional getting to know my mother and I. He genuinely cares about the customers and always has a kind smile on his face. He makes creating a sandwich an enjoyable experience and I always hope he's here when I come in! Thanks Andy! read more

We love their specials, but not a fan of their daily ones. What I mean is, when they offer like the subway club for $6 all month long, rather than a tuna foot long only on Fridays for their daily special. Staff always happy to ADD a little extra veggies and sauces when I ask for them. They always seem to be in a happy mood while helping each customer design their individual orders. Like their location much better than the other one in Alpine or the location on Las Coaches, Lakeside. Would recommend this location. I don't think you will be disappointed in the customer service. I know they are all designed the same, but service is here seems much better. read more

Picked up 2 large sandwich platters for our Super Bowl Party Feb. 5, 2017 Our guests were so happy when they arrived and saw what we were serving with all our other party goodies. Kyle took my order over the phone. Our party was a success and we contribute our great party to our Subway sandwiches. Thanks again, C. Lovejoy clovejoy@republicvanlines.com read more

Worst service ever. Kid making mine and my little boys sandwiches was rude, got everything wrong and was pissed when I told him to fix it. He put one tiny piece of ham on my little boys sandwich then proceeded to package it up w/ out asking if we wanted lettuce/tomato mayo anything just packaged up a dry gross piece of bread with one piece of ham. He didn't ask if I wanted mine warmed up put one tomato on it and shoved it in a bag. He and the girl he was working with were arguing behind he counter... it was terrible I will not be back. (Note the the manager reading this it was 6:00pm shift on Friday) read more

I'm veteran, I was just told by an older man employee that only the subways in other states participate on the free selected sandwich for Veterans Day promotion. read more

Everyone is friendly and the sandwiches are made perfectly. It looks too good to eat! Always smells like fresh bread when I walk in

My sister and I eat at two places in Alpine.......and this Subway is as good as it gets.. I wish to give kudos' to Andy, and his crew...We get there at 2:00 p.m. daily to get our meal..this is the best Subway in San Diego...Andy is friendly, kind, attentive and courteous...an excellent representation of your food chain.. ALWAYS clean, and fresh...we LOVE coming here to eat! His crew is awesome, and he is responsible I believe for their contagious great service...His customer service skills are top notch...I hope Subway realizes what you have here...this is the cleanest, most friendliest. and fun Subways in town. My sis and I won'tgo anywhere else.. Good job ANDY!! Keep up the good work, and we'll see you again for lunch :D read more

Beware!. My husband went there about seven days ago. He ate the meatball sandwich. About six hours later he was very sick with stomach ache. That night he began throwing up violently. The same thing for the next three days, throwing up about 10 times a day. He finally agreed for me to take him to urgent care. We went to El Cajon for him to be seen. It was food poisoning. The poor guy lost 10 pounds in 4 days. He still looks pretty beat up, but is recovering. Lucky me I didnt eat anything there. read more

I'm mad. No chocolate chip cookies at both Alpine stores!!! On Sunday b4 5:00pm! Usually food is fine but I went for cookies.

Thank you to the subway Alpine. My father was honored today with his name on the veterans memorial wall. We had 31 family members at the ceremony. We ordered food trays from this subway and it was perfect. My grandson has extreme allergies and the sandwich you made for him was perfect. It was eaten quickly and was all the others. Thank you for helping us honor my father who passed a year ago. read more

Tried to call in for a takeout order on Wednesday the 10th of October. I made 17 calls from 6:41 until 6:54. The two girls working there were not busy as my friend was present at the time I was calling. I, in fact, had him take pictures of how busy it was and the 2 employees present. They actually picked up the phone once and kept it off the hook. The owner of the 3 Subways is now down to 2 as he had to close one. You can see why. No customer service, cheap wages he's paying to his employees and revolving door employees. I look forward to his having to close another. Nice franchisee. I have pictures of my calls and employees to present to Subway corporate. read more

I have never received such poor customer service. The workers were rude and the manager, who was there, did absolutely nothing about it. I will never return here again. read more

This subway located in Albertsons shopping center is wonderful with or without cookies. My husband stops by frequently after work to bring Subway home for dinner so I dont have to cook in the heat. Two young men named Bo and Michael have served him in the past and he always compliments their service. We both stopped in last night about 7:30pm before grocery shopping. Michael was on duty. Big smile as soon as we walked in. Welcomed us properly. We took his suggestion on a new ranch chicken sandwich which didnt disappoint. Our sandwich was delicious. Michaels customer service was excellent and the resturant was spottless. Doesnt get any better tan that! :) read more

I have ordered many times in the past years items from the catering menu. Every time my order is done to perfection and with a professional and friendly manner. read more

Their website says they are open until 10pm. They close at 9pm. So annoying. Get with your online info Subway!

Super Clean !!!! Great Service !!! The Subways "down the hill" should be as clean and well run as the Alpine Subway Stores.