Mrohs Gas has been our provider for over 15 years at our home and many more when we had the grocery…read morestore. We have never had a time when our tanks ran empty or near empty and their technicians are top notch, polite and clean. We had a friendly Labrador, and although we brought her in when they came to refill the tank, they always made sure the chain link gate they used was closed when they left so Lacey could go out without us having to make sure her 'escape route' was in tact. I have appreciated their efficiency and standards, 5 star all the way.

I hired Mrohs Gas to recommend and install a ductless heating and air conditioning system at my…read more1960's beach cottage in Fenwick Island Delaware. This job was quite a challenge as it is a very old beach cottage. They gave honest advice and proposed a Fujitsu system with 5 units inside the house. They had challenges in getting this system installed, including going under a wet house to run the coolant lines to the opposite side of the house from the main outside unit. They did this job with great care (because of the old exterior), knowledge of the system, and professionalism of the installation. It is beautiful and has provided an extension of our season from early in the spring through to late fall. We are extremely happy. We thank them for their dedicated professionalism.

This company is HORRIBLE. I recently moved to De and have been with Pep Up for 5 months. My average…read morebill was about 25 a month. I just got a new bill and it came to 497.00!!!! I called to question it and was told that they had multiple calls and would look into and call back. I had to call again and follow up. I spoke with one lady who stated that they did not read the meter in December because the guy that reads it, apparently must be the only person in the company that can do it, was ill. Thier explanation began with increase in usage, taking averages from customers in surrounding areas and then tweaking the number then just ended up saying it was just due to the weather. They tried confusing with first talking about the usage then the gallons used the just really kept talking in circles giving absolutely NO legitimate reason behind their calculation or real effort to find a solution. I heard they were a scam but I was hoping that they would at least wait a year before screwing me out of so much money. I am afraid now to see what the next bill will be. I have now reduced my intakes I'm even more probably freeze afraid the next bill will be in the thousands. DO NOT USE THIS PLACE FOR YOUR HEATING SERVICE THEY ARE A SCAM AND LOOK FOR WAYS TO CHEAT YOU OUT IF YIUR MONEY. TAKE A LOOK AT THE REVIEWS THEYBARE TRUE. They should BE INVESTIGATED. I WILL FIND A WAY TO SEE WHAT INCAN DO ABOUT THIS COMPANY EVEN PERHAPS FILE A SMALL CLAIMS JUST FOR THE PURPOSE OF THEM FORCED TO GIVE HONEST ANSWERS AND NOT MADE UP ONES

Called the store to find out price of diesel gasoline. Was told $2.85 (wow cheapest around) Went…read morethere only to find out price was $3.10. Even regular gas was $2.93. Went inside spoke to store clerk, first asked who had been working there answering phones in the last hour. He replied "only me." I explained the misquoted price I was given over the phone. He was rude and said same price for last 5 days. I explained to him that didn't make it right to give incorrect information over the phone. This location has lost all my business in the future. Be careful when calling and double check the price before pumping.

Excellent company, excellent service!! John W and Perry R were just here to install a new gas…read moreappliance. They called before they showed up, we're quick courteous and cleaned up!! Couldn't have gone any better!! 5 stars!! Pat P

I have been with the company for 18 years. I woke up today with no gas. It's 20ish degrees today…read moremind you. I call Sharp Energy in Georgetown and they said we were on delivery hold and had to pay $239. I paid it immediately. Was then told that I wouldn't receive a delivery now for 5-7 days!! I asked why wasn't I notified and they said I was through automatic phone call to an old number and that it's my responsibility to update the number. I asked to be notified through email for any issues or invoices and I changed/updated my number years ago. I spoke with a Supervisor, Rena White, who basically said there's nothing they could do but possibly charge us an additional $300 for an "off route" delivery. This is how an 18 year customer is treated!!! Shame on you!! No prior issues paying our bill. I pay weekly and if they updated the number in their system properly this would have never happened! Shame on you!!

Great service and great prices for refilling propane tanks! Their Memorial Day sale is also…read morewonderful to get tanks filled for cheap!!

Professional and most helpful. Learned something new about my propane tank refill tooread more

I was so pleased to switch to Compass Energy after having used another large propane supplier for…read moresome time. I went from constantly feeling ripped off and like "just another account" to feeling appreciated and cared for. Andy Cannon came out and got us set up with our new service personally and was incredibly thorough and accommodating. My husband and I just really appreciate this company and the all around stand up job they do. Thanks Compass!

Compass Energy from Laurel De installed a new AC unit incorrectly causing water stains on two…read moredifferent ceilings. I had to file complaints with the BBB and the Business Consumer Alliance and the FTC Complaint Assistant and finally the Department Of Justice (Kent County) before the issue was resolved. It took multiple phone calls and emails and a total of 4 months to receive a check to cover the damage. My advice is to use another company if you need a new AC unit.

Positive shout out to Pep-up/Tri Gas Oil for keeping my house and mainly safe. Yesterday the…read morepropane tank started a loud and serious leak in the back yard. Fire dept called etc, The company dispatched a service tech immediately and fixed the leak by replacing parts. This could have been a very different situation and it turned out well. Thanks to pep-up for fast service.

I use to work at Tri Gas when Lee Mac was alive. I have always ordered oil for my house for 37…read moreyears that I've lived here. The account is under my husband's name, I tried to order oil this morning and was told I can't because my name is not on the account. Tri Gas has gone to HELL. Lee Mac has rolled over in his grave.

Pep-Up doesn't exist anymore. They were bought out by some Tri City something or other and I was…read moreimmediately charged a tank , worse they dinged my credit card without notice and that cost me bank fees. Pep-Up was a friendly little company , these people are awful...

STAY AWAY from them! RIP OFF COMPANY!…read morePoor Customer Service...no response or call backs. Ended service with them after 8 years due to excessive extra fees! Fees never stopped, expected a credit for gas in tank at pickup...whatever credit we had was used as they charged $125 to pick up their tank from our home! Never a final statement with any explanation or exactly how much gas was in tank. THEY DON'T EVEN DESERVE ONE STAR!