I think all the companies here in Lewes, DE is full of defecation!…read moreSuburban Propane had placed two new tanks or repainted ones in the back of my house with the same old meter that should be in a Museum!

I retired from Suburban propane many years ago with the HR department. I recently visited Bethany…read morebeach to purchase some property. Two suburban propane employees were at the house next to us . I went to the property next door to ask a few questions.One gentlemen was sleeping in his truck with the motor running . The other ignored my husband and I . Neither one of those gentlemen had a uniform on. No name tags on their shirt and no company logo . I then followed the gentleman over to his truck and wanted to ask him what the code was in this area with an undeground tank . I walked around his truck that looked like it never had been washed. Had political stickers on the front and the back Of the truck meanwhile someone wrote FJB on the door panel . NOTE the other technician was still sleeping in his truck and had no idea of what day or month it was when I finally asked him to move his truck in front of our property. I will be reporting this to Whippany as soon as I can . I would be embarrassed as a manager of this CSC that employees represent my office

Mrohs Gas has been our provider for over 15 years at our home and many more when we had the grocery…read morestore. We have never had a time when our tanks ran empty or near empty and their technicians are top notch, polite and clean. We had a friendly Labrador, and although we brought her in when they came to refill the tank, they always made sure the chain link gate they used was closed when they left so Lacey could go out without us having to make sure her 'escape route' was in tact. I have appreciated their efficiency and standards, 5 star all the way.

I hired Mrohs Gas to recommend and install a ductless heating and air conditioning system at my…read more1960's beach cottage in Fenwick Island Delaware. This job was quite a challenge as it is a very old beach cottage. They gave honest advice and proposed a Fujitsu system with 5 units inside the house. They had challenges in getting this system installed, including going under a wet house to run the coolant lines to the opposite side of the house from the main outside unit. They did this job with great care (because of the old exterior), knowledge of the system, and professionalism of the installation. It is beautiful and has provided an extension of our season from early in the spring through to late fall. We are extremely happy. We thank them for their dedicated professionalism.

Excellent company, excellent service!! John W and Perry R were just here to install a new gas…read moreappliance. They called before they showed up, we're quick courteous and cleaned up!! Couldn't have gone any better!! 5 stars!! Pat P

I have been with the company for 18 years. I woke up today with no gas. It's 20ish degrees today…read moremind you. I call Sharp Energy in Georgetown and they said we were on delivery hold and had to pay $239. I paid it immediately. Was then told that I wouldn't receive a delivery now for 5-7 days!! I asked why wasn't I notified and they said I was through automatic phone call to an old number and that it's my responsibility to update the number. I asked to be notified through email for any issues or invoices and I changed/updated my number years ago. I spoke with a Supervisor, Rena White, who basically said there's nothing they could do but possibly charge us an additional $300 for an "off route" delivery. This is how an 18 year customer is treated!!! Shame on you!! No prior issues paying our bill. I pay weekly and if they updated the number in their system properly this would have never happened! Shame on you!!

Great service and great prices for refilling propane tanks! Their Memorial Day sale is also…read morewonderful to get tanks filled for cheap!!

Professional and most helpful. Learned something new about my propane tank refill tooread more

I was so pleased to switch to Compass Energy after having used another large propane supplier for…read moresome time. I went from constantly feeling ripped off and like "just another account" to feeling appreciated and cared for. Andy Cannon came out and got us set up with our new service personally and was incredibly thorough and accommodating. My husband and I just really appreciate this company and the all around stand up job they do. Thanks Compass!

Compass Energy from Laurel De installed a new AC unit incorrectly causing water stains on two…read moredifferent ceilings. I had to file complaints with the BBB and the Business Consumer Alliance and the FTC Complaint Assistant and finally the Department Of Justice (Kent County) before the issue was resolved. It took multiple phone calls and emails and a total of 4 months to receive a check to cover the damage. My advice is to use another company if you need a new AC unit.

Positive shout out to Pep-up/Tri Gas Oil for keeping my house and mainly safe. Yesterday the…read morepropane tank started a loud and serious leak in the back yard. Fire dept called etc, The company dispatched a service tech immediately and fixed the leak by replacing parts. This could have been a very different situation and it turned out well. Thanks to pep-up for fast service.

I use to work at Tri Gas when Lee Mac was alive. I have always ordered oil for my house for 37…read moreyears that I've lived here. The account is under my husband's name, I tried to order oil this morning and was told I can't because my name is not on the account. Tri Gas has gone to HELL. Lee Mac has rolled over in his grave.

Pep-Up doesn't exist anymore. They were bought out by some Tri City something or other and I was…read moreimmediately charged a tank , worse they dinged my credit card without notice and that cost me bank fees. Pep-Up was a friendly little company , these people are awful...

STAY AWAY from them! RIP OFF COMPANY!…read morePoor Customer Service...no response or call backs. Ended service with them after 8 years due to excessive extra fees! Fees never stopped, expected a credit for gas in tank at pickup...whatever credit we had was used as they charged $125 to pick up their tank from our home! Never a final statement with any explanation or exactly how much gas was in tank. THEY DON'T EVEN DESERVE ONE STAR!