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    Suburban Cleaners

    3.7 (14 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Suburban Cleaners

    Clothing alterations

    Clothing mending and repair

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    Lyly V.

    I went In there today to drop off two dry cleaning shirts and 3 pairs of jeans to be fixed. The man who's name shows as KC on all my receipts appeared to be under the Influence, and let me explain why I came to this conclusion. He kept slurring his words, he couldn't type on the keyboard, he was swaying and falling all over the place and at no point did he ever speak in a full sentence to the extent that I could understand him. After discussing the fact that it would be cheaper for me to go get my zippers and just pay the service fee of getting them put on for 6 dollars each versus 16 dollars each, I told him I'd go get them. When I came back roughly 25 minutes later it took him another 10 minutes to look up my information because he couldn't type on the keyboard and he then charged me 49.50, when I told him he had told me I'd be charged otherwise he took the 5 dollars I paid for my zippers and discounted 5 dollars. I asked him why he told me something different 30 minutes ago. Mind you there are now 4 people waiting, and he said he was not even there 30 minutes ago. I was standing with him already ten minutes and I even showed him the receipt of the two shirts I just dropped off with him and all he kept saying was "i wasn't here 30 minutes ago" i showed him the time stamp 1:40 and his name and he was basically saying i was lying!!! i asked him what time is it now? he said 2:12.. I said that's about 30 minutes ago. And he kept denying we ever spoke In front of everyone! I will NEVER go to this cleaner again nor will my family or neighbors. We live just down the street from this place and even though it looks nicer than it did be before this KC person is not suited for the job and has terrible customer service abilities. His inability to barely speak or stand made it appear as if he were under the influence and it was VERY unprofessional and made for an extremely uncomfortable experience.

    I'm being blamed for something your supposed cleaners done

    Just want to let everyone know what happened to my clothes when I took them to SUBURBAN CLEANERS. They are completely ruined and the manager/ co owner says they were like this when I brought them in and that is a lie. Wow I couldn't believe he told me they were already like this. God know what they looked like and I would not make a fuss if it was already like that. So please be advised that when you take your clothes there at SUBURBAN CLEANERS on 337 E. Bayview blvd and tidewater Dr. Norfolk VA they will mess your clothes up with all kinds of stains and blame you for it. When I got my clothes back the cashier guy noticed them after they were suppose to be cleaned and they were worst than when I brought them to get ' cleaned'. And rude man who I spoke to on the phone blamed all them stains on me well shame on you and I hope everyone reads this and take your clothes else where unless you want them ruined and blamed for it. How could he live with himself knowing he was telling a bold face lie blaming me. Stay far far away from that cleaners if you don't want your clothes destroyed. Very unprofessional, rude and a terrible cleaning business. I don't know how they are still in business with the way my clothes looked. I wish I could upload pictures of my destroyed clothes so the world or who every looks at this review page cause I don't want the same thing to happen to you. I promise I will let everyone everywhere know my horrible experience with 337 E. Bayview blvd location Norfolk, VA 23503. Suburban Cleaners behind 7/11 facing Walgreens.

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    Photo of Gil T.
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    4 years ago

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    5 years ago

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    6 years ago

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    8 years ago

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    Photo of Kelly O.
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    7 years ago

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    6 years ago

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    7 years ago

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    7 years ago

    I love this place! Best price if on a budget. 24.00 to clean a wool coat with fur around hood elsewhere but they only charged 8.00! Ahhhhh!

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    7 years ago

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    5 years ago

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    9 years ago

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    8 years ago

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    13 years ago

    Excellent job, saved my white dinner dress uniform! Would highly recommend their service and is very reasonably priced!

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    11 years ago

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    Miller's Shoe Repair & Alterations - Love and thanks for us all

    Miller's Shoe Repair & Alterations

    (19 reviews)

    No need to toss your Birks when they are worn to pieces. They resole Birkenstocks with brand marked…read moresoles. I've walked the US in these bad boys and they were able to replace them making the shoe look new! Great value and great for the environment I'll be taking my families alterations and shoe repair here in the future! Thank you!

    I went to this location to have something fixed that was a little unusual, but I was recommended to…read morego to a shoe repair place. So, I took my carry-on travel bag to Miller's Shoe Repair & Alternations. The backstory. To avoid having to carry it with me while traveling, I had checked the bag. Unfortunately, when I got to my final destination, the zipper that was on the bag was not there. The zipper was still zipped up, but the zipper was missing. I only had the bag for about three months, so I figured I'd see if someone could fix it. Getting back to Miller's, they took a look and advised me what was needed in order to fix the bag. They didn't guarantee if they could fix it, because of the zipper type. (Yah, I learned something new about zippers.) They told me they would try and see what they could do. They charged me and I was given a claim ticket to come back in a couple of weeks. I got back and it was fixed! I was highly impressed by their ability to fix the issue, and I appreciate them setting the expectations that they might not be able to after explaining to me why. They are very knowledgeable and a great place to go to in order to get timely work done. They are located in Ward's Corner, so they are local for anyone who lives in that area.

    Suburban Cleaners - sewingalterations - Updated May 2026

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