I don't have to hold the hand of the staff at Chief Mac's. They understand uniform regulations and…read moredo great work. I hand them what needs to go on and they swap it out for me for the best prices with 50 miles, often faster than I was prepared to return for it. Just don't forget to bring exact change.

Went in two weeks ago to drop off service coat and blouse. My husband went today to pick it up, all…read moreranks were sewn on correct besides one sleeve which was upside down. Don't know how this slipped past but very disappointed

I got a bridesmaid dress online for my brothers wedding and the website botched my measurements. I…read morewas worried if they were able to fix it because the dress was so big. Once I got the call it was ready, I was nervous to try on the dress. When I put it on, i felt like a different person in the dress! It showed my figure and reminded me why I wanted the dress in the first place! Emma's alterations saved my dress and saved me money because I didn't have to buy a new dress! The one I had was perfect after I got it back :) If you're looking for an affordable place that does a great job, this is the place for you!

Very friendly and excellent service with fair prices. Much better than chief mac's. I will be…read morebringing all of my future business back to Emma's!

She is amazing! I had a vision of a gown for a special event and she is creating it for me! I will…read morepost a picture from the event next month.

Sarah got me looking incredible for my wedding day. She even managed to work with my filipiniana…read moresleeves because they would not sit on my shoulders right. She never worked with my kind of sleeves before but she found a way and they fit perfectly for my wedding day. Sarah and her assistant are extremely sweet, professional, and extremely transparent about the changes they do and what they are charging you for. Book with them! I swear you won't regret it!

No need to toss your Birks when they are worn to pieces. They resole Birkenstocks with brand marked…read moresoles. I've walked the US in these bad boys and they were able to replace them making the shoe look new! Great value and great for the environment I'll be taking my families alterations and shoe repair here in the future! Thank you!

I went to this location to have something fixed that was a little unusual, but I was recommended to…read morego to a shoe repair place. So, I took my carry-on travel bag to Miller's Shoe Repair & Alternations. The backstory. To avoid having to carry it with me while traveling, I had checked the bag. Unfortunately, when I got to my final destination, the zipper that was on the bag was not there. The zipper was still zipped up, but the zipper was missing. I only had the bag for about three months, so I figured I'd see if someone could fix it. Getting back to Miller's, they took a look and advised me what was needed in order to fix the bag. They didn't guarantee if they could fix it, because of the zipper type. (Yah, I learned something new about zippers.) They told me they would try and see what they could do. They charged me and I was given a claim ticket to come back in a couple of weeks. I got back and it was fixed! I was highly impressed by their ability to fix the issue, and I appreciate them setting the expectations that they might not be able to after explaining to me why. They are very knowledgeable and a great place to go to in order to get timely work done. They are located in Ward's Corner, so they are local for anyone who lives in that area.

Beware she is a scammer after doing a very lousy work on my gown she will tell you she will fix it…read moreand then will charge you triple the amount she invoiced you without prior notification. When I told her she did not inform me first she hot mad. Never again, do not go here.

They did an amazing job sewing things my navy dress white top they did it in 2 hours for no extra…read morecharge they also accept card if your in the military highly recommend!

Connie is very professional and provides fast and friendly service! She tailored my wedding dress…read moreand other items to perfection!

From the owner: Expert In All Types Of Clothing Alterations!read more

This is my go to for all alterations. Service is awesome and they do great work. I'd recommend them…read more- no job is too big or too small.

Dropped off 8 of my husband's pants to have the zipper replaced (expensive pants with cheap…read morezippers). She thoughtfully showed me the different zippers they had to replace the current one with. A week later, the pants are like new. Not only did she do an amazing job on the zippers (exactly like the original and you wouldn't be able to tell they're replaced), she hemmed some of the pants that were missing the hem. She was very thoughtful, skilled and courteous. My new go to tailor.

I recently received a phone call from the owner noting my discontent. He explained what he felt…read morewere his shortcomings and how he believes he has rectified them. He then asked if I would consider returning and offered a small discount on my first order. THAT is customer service people! I am happy to say I am back at Suburban Cleaners, my neighborhood cleaners for as long as they will have me. Thank you for the call it meant a lot.

People are nice and it's close to my house but their hours are incredibly sporadic. They also bear…read morezero resemblance to the hours posted. It's frustrating to go time and again only to find them closed in the middle of the day.

I took three long sleeve shirts in, 2 to make into short sleeve and one just needed a button sewed…read moreon. She shortened the sleeves on ALL the shirts, so my $80 shirt that needed a button was cut to make it shirt sleeve. She was in a hurry and paid no attention to her written instructions on the receipt. So I have a ruined shirt and she did not want to offer any compensation saying she could not afford it. Eventually I got her to write a check for $20. Do not trust this shop with anything you value.

Long story short, save yourself a lot of frustration and go somewhere else. In summary: forgot…read moreabout my items, when I showed up rushed the job to where I had to get it redone elsewhere, incorrectly performed work on a second item twice, slow turn arounds. Detailed explanation below: I dropped off two items, a fabric briefcase that needed a patch sewn onto it and a jacket liner that needed a zipper replacement. There was another reviewer who took issue with pre-paying for services. I don't necessarily agree with that, as it is fairly normal for small businesses to require payment up front. This does, however, become an issue later on in this saga. Owner stated services should take two weeks. Two and a half weeks later, I return to the shop only to have the owner state she does not remember me (I presented her my receipt). Eventually she finds my items only to realize that she had completely forgotten about them and had not even started the work. Asks me to come back. This is the first indication I had that I should probably take my business elsewhere, but again I had pre-paid so this was not an easy option. Upon returning to the shop, she had completed my briefcase work, but again needed me to return for the jacket liner. It was obvious she had rushed the job just to get it done, and within a week the stiches started falling apart. She had rushed it to the point that there were significantly less sitches in the patch than were needed and I ended up having to take the briefcase elsewhere to have the work redone. In regards to the jacket liner, I returned a week later (now 3.5 weeks after initial drop-off) only to find that she had installed the incorrect zipper type. Being a jacket liner, it required a reversible zipper. She installed a traditional zipper which was both incorrect and made the jacket liner unusable as an actual jacket liner. I returned the liner to her at which point she stated "oh you want a reversible zipper? I will need to special order that. It will take one week to arrive and then two weeks to sew it on." I asked for a new receipt because I had a suspicion she would not remember me otherwise. Three weeks later (6.5 weeks after dropoff) I return for the jacket liner a third time. She, as predicted, did not remember me and told me I had already picked up my items even though I had handed her my reciept. She eventually found my jacket liner and once again the wrong type of zipper was installed. She then proceeded to argue with me despite me reminding her that she specifically said that she needed a week to order the correct reversible zipper. At that point, I just took my items and left. Save yourself the trouble. Go elsewhere. Norfolk Tailor at the MacArthur Center has worked out extremely well for me in the time since my debacle with Mina's Sewing Shop.

I have a leather Trench coat with a missing button imported from England. I searched the nearest…read moreTailor shop near me and came up with Norfolk Tailor. Glad I did. The service was polite and swift. No time wasted. Repairing my button look as if I had just taken my Trench coat out the box. And the quality, well, like I said it looks brand new. I've had other damage leather materials no one would touch. Norfolk Taylor didn't hesitate. Also thought because it was a leather coat it would be expensive to repair even though it was just a missing button. Only $10. Dollars. Definitely a savings. Thank you, Norfolk Taylor.

Very nice and gave me the perfect taper and length on my pants. They'll help you look your best!read more