Quickly replied to me to setup an appointment for my refrigerator/freezer that was not cooling…read more Showed up on time, was very professional, knowledgeable, and even cleaned the appliance filter. The filter had never been cleaned since I purchased it over 7 years ago. It was 2 inches thick with dirt and pet hair. I will definitely use Appliance Cowboys for any future appliance issues. Great job!

They could send a text or Respond but the only person I got…read morea response from doesn't come to my area in Pearland and I know he's good. I used them on the north side. This company did not respond.

Came to see about trading in my Apple products and possibly replacing them. I was helped by Ryan…read morewho was extremely helpful, knowledgeable about the Apple products, and even Best Buy's warranty and membership programs. Overall a great experience and would recommend

I recently had a string of items which have malfunctioned, and the first one was my laptop. I've…read morebeen looking at getting a new one but finally was forced to commit. I ended up with an Asus ROG Zephyrus G16. The purchase and support of what I was getting was clear and got what I wanted. I ended up purchasing an extended through the Geaksquad and they spent the extra time getting the whole thing set up. Coincidently no long after I purchased my laptop my motherboard on my dryer went kaput. I've had that dryer, Whirlpool, for 20+ years that they don't make the electronics in it anymore, so I went back to Best Buy since they pretty much have everything. There I found, with the help from their sales agent, the correct size and functionality. You pretty much can get everything you need from them. It seems this Best Buy location pretty much can help you with any electronic and home item purchase. And they now sell even barbeque pits for purchase, really! Even if you're not in the market to purchase anything it's nice to check out all the items they sell for future availability.

Roland Mitchell is a top notch inside sales guy. He knows…read morethe inventory and the appliances. He is a solutions oriented guy and makes sure the customer understands the purchase. Factory Builders Store has great people like Roland, not computers taking care of their customers, back to the future! Glynn Mireles CBRE, Inc. Senior Vice President Industrial Tenant Representation 281 782 0465

Carlus is amazing! Created different appliance package to accommodate almost all price point. He…read morewas even to create an appliance package that can compete with most packages you can get a Lowe's. The whole team is amazing and look forward to continue working with them... thanks for adding sparkling water to the offerings

I purchased two toilets and want to say recent but that's not the case, because I purchased them…read moretwo months ago and have just received the full order. Something that should normally take no more than say 10 business days took as I said two months. Really! The whole time I had to do the follow-up and chasing down the sale rep as to the status. So, what happened!? Well my original order was for two, but only was was placed or ordered. An error on their part, and can't explain what happened. Then the other toilet was ordered and the toilet arrived but the tank came with broken lid, so that had to be ordered. Then they ordered that and that was hung up in Dallas and they said a big mess. You get the point! Just a major sh...t sh...w! Don't think I'll be going back because the customer service sucks with a capital S, cause I ended up doing the service reps job! Personally I should give them 1 star, but the price offsets the hassle, but not really. Highly recommend when you place the order you have it sent to them for receiving and not direct to your home, because then you'll have to deal with the manufacturer rather than let Pacific Kitchen manufacture defects or broken items.

Pacific Kitchen & Home is affiliated with Best Buy, but they will claim they are not a Best Buy…read morecompany (at least this is how the sales guy expressed to me). I really like Eric Brooks, he was a great salesman. Problem is that his management is terrible. They promised they meet/beat competitors pricing, but when I brought valid competitors pricing based off of either the website price or website price and a coupon I had from moving (Lowe's/New Egg/Best Buy/and several others), his management said they would not honor it. They worst part is they said it in a very condescending manner. The lady reminded me of either the Wicket Witch of the West or the David Spade "no" goat commercial. The male manager was a guy who probably learned management skills at a JuCo and thinks he is ready for C-Level Position @ a Fortune 500. If you don't want to match prices, don't offer that service, or put only the companies and manners of how you match it on a banner so consumers are not wasting their time. Also, you could say it in a more hospitable manner. Their loss, of about $7,000 in sales & a 5 years warranty plan. Went to Lowe's today and they took excellent care for me at the price I was trying to get Pacific Kitchen & Home to just try to match for the best Washer Dryer Samsung sells. I was still unsure of which Samsung French door fridge I wanted, but Lowe's even had an open box Fridge that was in perfect condition that was just opened today so I snatched that one up. About a a $4k fridge for about $1,800. Thanks Pacific Kitchen for messing up our sale so Lowe's could take good care of me. Lowe's 5 year plan was even cheaper than the Pacific Kitchen's plans significantly for all 3 appliances. I would give 0 stars for the experience if that was an option.

Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

False alarm but service was perfect! Analyzed the issue and gave me great instructions to prevent…read morethe issue again! Fair and reasonable pricing! Great guy!

I had a terrible experience at this Home Depot, and even now I can't believe it. This happened a…read morelittle over a month ago when I needed to make a purchase and a return. I had a pack of screws that I realized were the wrong size. I had bought several other items, so I handed the screws to the employee. When I looked up, he had already opened the pack and started counting them. It was a two dollar pack of screws, and as someone who has been a Home Depot cardholder for more than seven years, I've never seen anything like that. I asked him was he counting the screws for return and he said yes. I told him this had never happened before and asked why he was doing it. He said it was because he could. Long story short, I ended up returning the screws and refusing to finish my purchase at his register, especially after he insisted that I slide an item over to him even though he could reach it himself. I went to another counter to complete my purchase. Overall, this was the worst experience I've ever had at Home Depot. All this over a two dollar pack of screws. Unbelievable.

Tried to cancel an order that never arrived when it was expected and I was not permitted to. The…read morecourier, who has deliverd to my address many times claimed, falsely, the address was incorrect. The good news is, I will call the bank to make sure the payment is reversed since I never recieved the merchandise and I will never have anything deliverd by that clownshow again. Going forward I will pick up the merchaindise in person and bring it home myself. HD cannot be trusted to deliver their own merchandise, nor use a reliable courier. Nor do they stand behind their own delivery dates, but instead leave their customers to the whims of an outsourcesd, incompetent delivery service too moronic to know how to read a map or street signs or large numbers on a mail box. What a joke. Just amatuish BS.

We have an ice maker that is a true pain in the neck. We don't use enough ice on a daily basis so…read morethe machine runs and runs. Albert came to clean and service it and suggested a way that I can quit fighting with this ice maker. He was super efficient, very personable and very easy to work with. He is a great representative for Uptown Appliance. thanks

BUYER BEWARE Complete and total rip off almost criminal!!…read moreWe gave them an opportunity to repair our Frigidaire refrigerator Without removing any panels or inspecting any internal components, they quoted a repair of $2300.00 we declined We requested a quotation from a different repair company and received a complete diagnosis that included , removing panels and inspection and subsequent repair for $840. Same diagnosis, 1/3 of the price BUYER BEWARE

I am an interior designer. I'm designing a new home for my client and worked with Chadney to select…read moreall of the plumbing. I can't say enough about Chadney. She is a wealth of knowledge about plumbing brands and finishes, responds to emails and phone calls promptly and worked VERY hard to keep my client in budget. I will definitely work with her again on future clients. Chadney truly made this experience fun with her vivacious personality. She always greets us with a smile and has a lot of patience with changes. I would highly recommend Baths of America for your plumbing, appliance and hardware needs. Call Chadney she's the best!

Great follow up by Michael Tran. He has been a great value to our remodel. Very knowledgeable…read moreabout all his products.