Great knowledgeable staff delivers a great customer experience! Always find exactly what I'm…read morelooking for and the tailoring never disappoints.

Not much to say. I needed a bowtie for a wedding, and honestly, I had completely forgotten about…read moreit. Luckily, I remembered just in time and was able to find Richards. This store is an elegant bi-level showroom that offers upscale fashions for both men and women, along with shoes and accessories. The person who assisted me was wonderful, friendly, attentive, and made the entire experience smooth and enjoyable. The price to find a mens clothing store when I needed it at most, was invaluable.

Love the selection of men's button down shirts. Fresh patterns and great quality! Nice to have a…read moreselection in European and original sizes. Very helpful staff.

Shop at Westport. Better selection and better staff. Greenwich has an old woman running it. And she…read moreis just plain slow and awkward.

The brand is quality and everything I've bought I must say I have no complaints whatsoever , I'm a…read morebig saltwater person and this wear was exactly what I was looking for . For the store in Greenwich they are just amazing especially the store manager , she knows me by name as I walk into the store and always know exactly what I'm looking for . I've used the short hills store as well which is also great but for the convenience i now go to the Greenwich store . Great service and just regular nice folks !!! J Hudson

The only place I would buy a suit. The service is impeccable and attentive. They treat you with…read morerespect but in a non-stuffy fashion. The suits are absolutely stunning At a very reasonable price for the quality and look. They not only look great but feel great. Easy parking. I recommend making an appointment online.

I purchased a dress shirt from them about a year ago, and I have worn it no more than three times…read moresince then. Recently, I attended a nice event and noticed that the cuff hem was coming apart. Given that this is not a cheap store, I expected higher quality and better service. When I approached them for assistance, they refused to assist me and then suggested I buy a new shirt if I wanted to. They didn't even think about how I could be a returning patron and could purchase more in the future. You can see from the picture that this is a quality issue. I expect a much higher level of quality and service when shopping at a store like this. When I initially bought my suit from them, after tailoring, it took me three return visits to have it fit correctly. If I were you, I would seriously be worried when shopping at this store. I see a large number of negative responses online about them.

I used to go to the West Village Rag & Bone, but thought the salespeople were kids & just not…read moregreat. I love Rag and Bone and I finally had a salesperson that's as great as their clothes. If you're in the Greenwich store see ANGELA, she is such a doll; funny, friendly and ultra knowledgeable about the products. I tried on one of their classic calfskin leather jackets and she quickly figured out I needed to go a size down. Also, a $1K gorgeous jacket that fits great was on sale PLUS another 30% off. It ended up being HALF the original price. Also, she knew immediately what I needed and got my favorite knit TShirts from the stock room AND gave me a 20% discount on an item that's NEVER on sale. Thank you Angela, today was one of the best shopping experiences I've ever had....

I am more used to the NYC Soho location, so when I found that they have a store location in…read moreGreenwich I was pretty excited. This store is much larger in size, which makes it easier to shop vs the NYC location. I have never found it to be too busy, which given their prices Is not surprising. The customer service is pretty good as well and they would help you with sizes and recommendations. The quality and the styles of their product is what this brand is about. A bit darker look in general, but trendy nonetheless. Their clothing has been comfortable, and the one bag I bought my daughter from here, gets several compliments.

Love this store. This is definitely preppy and fits well with the New England vibe, but the fabric…read moreitself is extremely durable and their colors are always exciting. It is a chain, specially in this part of the country and you see them in all the prominent towns. Prices are steep, but the quote holds on and they do have sidewalk sales during the summer where you can get better bargains. One note of caution, their sizes run bigger so if you are a large, medium maybe a better fit here.

I'm shocked to see all the negative reviews. We love their clothes and the material is super soft…read more We recently ordered again and somehow had it shipped to an address we haven't lived at in over 5 years. I emailed and within 20 minutes they returned my email and are shipping them out again to our correct address. They didn't have to do that, it was our mistake but they were generous enough to fix our mistake with 20 minutes. Bravo Vineyard Vines! **edit - AND they overnighted them: amazing'!

I visited Indochino over the weekend with my fiancé to take a look at suits for our wedding…read more We made an appointment for 5 and thankfully made it in time. If you're not familiar with Greenwich Avenue on the weekend, make extra time to find parking. We were greeted by John (the one and only employee here). He was so down to earth but very knowledgeable with suits. He gave us a breakdown on customization and what he recommends. He was very honest with us about everything and let us know about the tailor down the street. This being said, he told us to come back earliest would be mid-September and latest would be at the end of October due to measuring. They want to get the exact fit so you don't need alterations. We will definitely be coming back to get his suit here. I brought up Men's Wearhouse but we both agreed that Indochino was cheaper in price but the suits are so much nicer and more unique due to customizing everything. We're looking forward to the process later in September!

I visited Indochino for a custom suit for my wedding more than a year before the date, which I…read morethought would allow ample time to have the suit made and shipped. At that initial visit, I was told that it was a little early to look for a suit, and I should come back 3-4 months prior to the date to plan (mistake number one). Fast forward to about 8 months later (four months before the wedding). When I arrived, neither of the associates seemed interested in helping to select fabrics or finishes. I understand there is some personal preference and style that makes a suit, but I was asking for a bit of help and didn't seem to receive it. When it came to measurements, that was a completely different story (mistake number two). I had come with my partner for the initial selection and consult, and when our suits were delivered, our measurements must have been mixed up a bit. His suit fit relatively well--the pants were a little big, but it wasn't anything that couldn't be fixed easily. My suit, however, seemed to have some of his measurements and some of mine. My crop top vest was probably the most comical item I had received (I'm about 6 inches taller than my partner). We returned to the store and the associate (who was different than the one measuring us) apologized and measured me again. The original suit couldn't be salvaged, so a new suit was ordered. I was assured it would be made and delivered with time to spare (mistake number three). We felt comforted by his confidence though, and we needed white shirts for the big day, so we ordered custom white shirts at that visit also (mistake number four). Five days before our wedding, I hadn't received my new suit and we hadn't received our shirts. FIVE DAYS!! I tried to track the shipment through DHL as well as through Indochino and neither one could locate our items (I can't even remember what mistake number I'm on at this point). Indichino said it was in customs in Ohio; DHL said it never received the item in China! The solution was to wait and hope. Four days before the wedding, the suit showed up at my door. Two days before the wedding, the white shirts showed up. The measurement for the suit was correct, but the white shirts couldn't be buttoned they were so tight...thankfully they were just white shirts! We spent $300+ on shirts and needed run to a local store in the midst of last minute wedding planning. Needless to say, it was all unnecessary. Indochino customer service was unapologetic and didn't offer a refund, store credit, or any other consolation for the mismanagement, additional stress, or ill-fitting garments. I was disappointed in the care I received as well as the overall product. Maybe there are some locations of this brand that offer better service, but I'd stay away from this branch.

The Blues Jean Bar is fantastic! Such a neat concept as it is a speciality denim boutique on wheels…read morethat provides personal shopping events. The Blues Jean Bar party crew comes to you or a designated space and sets up their very own "jean bar" at no cost to you! (with complimentary beer and wine!?!?!) They do trunk shows, pop up shops and corporate and client events. With 40 different brands and styles of premium denim for Men and Women, they make it personal by fitting each guest into the perfect pair of jeans for their body type! Highly recommended if you would like to hold a party in or around New York City. Either for a group of friends to experience easy and personal denim shopping or a creative alternative to a client dinner, there are so many options!

BEWARE !!! DEFECTS on products and NO REFUND just store credits…read more The items bought in BJB store are not refundable even with defects. This is my story: I bought a leather bag in Greenwich, CT store. When I came home I noticed 2 scratches on it, I called the store IMMEDIATELY. They refused to give me a refund pretending that it was the leather aspect. It was not on sale, I paid the full price. I should have been more cautious because while I was buying the bag, I tried blue jeans and I noticed a defect on it. I showed it to the employee and guess what? she put it back on the shelf...

Staff was not accommodating of this customers time. Moreover, an associate stated that an item that…read morewas discounted on the website would be honored in-store only to find out it would not be, according to the manager. The manager was unable to update my information, despite the fact that a jcrew credit card was opened at this store in September.

THEY CLOSE AT 6:00pm. Is it Covid related? Is it a regular hours thing? It is helpful when…read morebusinesses update their info here.

I'm a very satisfied customer since the 1990's. When my knees, hips and feet are feeling painful,…read moreI'll walk into Threads and Treads, explain my problem they will find the perfect fit brand. The owner is very knowledgeable, carefully assessing the gait of the sneaker being fitted. I usually walk in there miserable after using on line retail shops or larger stores where I buy the wrong sneaker and suffer. I walk out of Threads and Treads happy and relieved wearing a new pair of properly fitted sneakers I can wear for fitness for months. I highly recommend this wonderful shop!!! Thank you! Satisfied customer for life!!!!

I'm so glad I chose Small Business Saturday to get my new Sneakers and Insoles! All my info was in…read morethe computer so there was no need for tryons, etc. They even custom-cut the liners! I love shopping at Family-Owned Businesses. They are a great reason why!