Pius was super kind and helpful. He adjusted the straps on my wedding guest dress and it looks…read moreamazing & fits like a glove!

Great service , quick and timely - easy to work with. cash only but gave me a heads up.read more

Always a great experience at my favorite cleaners of all time - the New SOS on Irving Park! I…read morerecently had snaps added to a coat that originally had no closures, and now it looks and fits so much better. The lady who helped me (wish I knew her name!) and Jason, the owner, recommended snaps instead of buttons since the fabric (mostly nylon) was so delicate - and they were absolutely right. It turned out perfect, the price was fair, and I couldn't be happier. Whether you need expert dry cleaning or tailoring from a skilled seamstress, this is hands down the friendliest and most efficient cleaners in Chi-town!!

New SOS Cleaners not only provides dry cleaning services, but also quality alterations. Friendly,…read moreaccommodating customer service.

I have never written a review of anything in my life but I really wanted to shout out this shop…read morethat just finished altering my wedding dress. My dress was a way too big in some places and snug in others but also had a lot of detailing that makes it difficult to hem or alter. I was very stressed about getting it altered. On my first appointment, Niki walked me through everything she was going to do step by step and explained in detail what it was going to look like and answered all of my 1 million questions on what she was going to cut, what she wasn't going to cut where she was going to buttons, etc. Throughout the process, she happily addressed all my concerns at every appointment. You can tell Niki takes great pride in her work and I love that. It fits me like a glove now and I'm thrilled with how it came out! The people at this shop are so warm and friendly and make you feel right at home. I would absolutely recommend them to anyone who needs a dress altered. Mine felt like it was going to be impossible to get right because of the details and construction of the dress but Niki really came through. Just make sure you bring in your clothes with plenty of time to alter because Niki cares deeply about the quality of her work and she won't want to do a sloppy rush job on your garments! And really, isn't that exactly the kind of care you want from your tailor? 10/10 would recommend!

They do a good job but are very expensive. It cost me $225 for alterations but the work was goodread more

The nicest people!!! I was recommended here by a friend and it was so welcoming! Highly recommend…read moreand will be back

Sew Special did the BEST job on my wedding dress! It was a massive undertaking but they absolutely…read morenailed it for a fantastic price and added a beautiful bustle. Great quality for the price. Cannot recommend them enough!

High quality tailoring and a very friendly owner, this is where we go for all of our tailoring…read moreneeds.

I want to start off with that I didn't end up getting my coat tailored here, and I am sure they…read morewould do an amazing job if I had. This review is more about pricing as transparency. I went in with a wool trench coat that needed a hem, taken in at the waist, and sleeves shortened. She said $150 just for the shoulders to be done, $150 for the hem, and total would be about $500. I had forgotten the price of what the hem was so I asked again, and she changed her mind and she said $200 just for a hem... she changed it from $150 to $200. The coat itself was $270, and it as quoted $500. So I left. I went to another tailor with excellent reviews and she quoted me $80 for all 3 things. Again, I'm sure they would do an amazing job, but I did not like how I was being scammed and this deterred me from ever going back or recommending them to anyone.

Local family-owned business. Good quality work and good turnaround time. It's worth the money to me.read more

I have used KM Cleaners for over 5 years after bouncing around between different dry cleaners for…read moreyears. With other dry cleaners, I would have issues with the quality or communication. Not at KM Cleaners! They are very detailed, friendly, and provide excellent service. Their tailoring is impeccable. They can turn around cleanings the same day if you get it in early. I've used them for personal needs and business needs and everything has been great! I highly recommend them and have never had an issue.

I brought my dress for a vow renewal last minute for alterations and they were very helpful and…read moreaccommodating for my needs. They did the alterations quickly and beautifully. I will definitely use them again for these services.

Sew & Glow did an excellent job with my wedding dress alterations--I would give 5 stars based on…read morethe work alone. However, my experience varied greatly depending on the staff member, and my final appointment brought my rating down a star. Positives first: the woman who helped me during my second and third visits was amazing--kind, encouraging, and truly made the experience special. She complimented my dress and shoes, asked about my wedding, took photos for me, and I even saw her sweeping to keep the fitting room space clean. She also carefully explained the bustle. Unfortunately, my final visit to pick up the dress was frustrating. There was confusion locating my dress, and while it was eventually found using my receipt, it was stressful. When trying it on, the bustle initially looked incorrect, and I had to reference photos from a prior visit to help fix it. I was also accidentally pinched while the detachable bow was being attached, and it was initially placed incorrectly. The dressing room also was not swept and seeing dark hairs on the floor and pins from a prior customer was unsettling. When I asked for guidance on storing the dress in the garment bag (which I had paid to have steamed), I was given no assistance. Additionally, my dress was placed in a fitting room that was used by another customer while I was paying, which felt unprofessional. At checkout, I felt rushed to leave while waiting for my Uber, and there was no acknowledgment or well-wishes when I left, which was disappointing given the significance of the purchase. The alterations themselves were well done--taken in at the sides, straps adjusted, bust tightened, hemmed, and steamed--for $700, which matched the original quote and seemed reasonable compared to other shops. Overall, it was great alteration work and there was definitely one standout employee. But the inconsistent customer service--especially during my final visit--impacted my experience.

Expert alterations at a reasonable cost! I brought my dress in need of repairs & alterations. I…read morewent to two other tailoring stores first, and neither of them could do the repair.

Excellent tailored clothing with a wide selection of fabric and styles. One advantage of tailor…read morebased custom clothing shop is that they can easily make the small adjustments to get the exact fit.