Sarah customer service rocks! She is always willing to go the extra mile to make your dreams a reality. And she did that. She was able to make my dream dress come to life. I had lost so much weight it was a bit roomy. Other than that she is a wonderful seamstress. Thanks again, Sarah. read more

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It's obvious that Sarah is an expert at her job! I brought in a dress with asymmetrical sleeves that was too big and a pair of jeans that were too long, and Sarah worked her magic to make them fit perfectly. She knew exactly what needed to be fixed and shared insightful suggestions. The turnaround time was really fast, with both items ready in just 1 weeks. Sarah is also committed to customer satisfaction. She wanted to make sure that the dress fit without causing any creases, so she took the time to get it just right. When it was still a little too big, she offered to make further alterations for free and had it ready the next day. Highly recommend! read more

Luminous Bridal - Dress - Bridal Near Me

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I visited Sara at Luminous with my friend who was getting married. Sara was recommended to her by the sales woman at the bridal Boutique where the dress was purchased. From start to finish, Sara's attention to detail, service and overall professionalism was amazing. So much so that I decided to have her alter the dress that I planned to wear to the wedding. She did an amazing job and I received compliments the entire time!! I definitely recommend visiting her for any of your alteration needs! She does amazing work! read more

Luminous Bridal - Sara did an amazing job and even added the belt that was purchased separately. - Bridal Near Me

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If I could give this business a 0 star I would! I have wasted so much time and money trying to work with this business over a year and a half. I should have known from all the 5 stars review and they were all about alterations and not dress making. For brides who are looking for a custom-made wedding dress, please be aware and finish reading my story, a true wedding dress nightmare! First of all, all my bridesmaids dresses were messed up so badly. They were ended up in different shops for alterations! This lady claimed she was a seamstress; however, I truly question her credential! She used the cheapest possible NON-STRETCH fabric for lining on all of my bridesmaid dresses. The measurement was so off that it was not fixable. She told an 11 years old (my junior bridesmaid) that her boobs had grown in the course of 3 months, and...that was why her dress wouldn't zip...Several shops have turned us down, refused to fix the dresses because they either did not think it was alterable, or just simply disgusted by the work.  Now, let's talk about my Bridal dress. Words can't possibly describe the horror I went through. Please see pictures of my requested look and the many trial and errors I got from this place.  Up to 2 weeks before my wedding, my dress was still not completed. This lady has canceled my appointments many times ON THE DAY OF the appointment. The last cancellation was when I showed up at the shop. She whispered to my bridesmaids she did not finish with my dress, and not ME....... Her excuses for not finish my dress on time was because " I WAS TOO PICKY"! and "I KEPT CHANGING MY MIND". First of all, my mind was never changed, and if I wasn't picky I wouldn't find someone to custom-made my dress... She absolutely has no clue in customer service, and did not practice the saying "customer is always right"; instead she did the opposite of accusing me changing my mind, changing my appointments, and many more. She also tried to force her left-over fabric on me and advertised it as a "beautiful" color for my bridesmaid dress!!! That's not all. Two weeks before my wedding, she told me I could no longer pick up my dress, which I paid in full for! Because I request alternation on one of the bridesmaid dress at no cost, or a full refund. This particular bridesmaids dress was not fixable, and turned down by multiple shops (please see pictures). At first, she refused to give me a refund, claimed that "no refund in our contract". We signed NO CONTRACT. Then, she offered $100 refund... The dress costs $160.. What would I do with a $100 and an ugly dress???!!!! When I did not agree with the resolution she suggested, she told me I could no longer pick up my wedding dress, and need to return all dresses to get a full refund!  She started to SHAKE!! Yes SHAKE!! and said I was abusing her and how she was an OLD lady.....Well.. as you could imagine, my next move was ......to take my unfished dress and left because I PAID FOR EVERYTHING IN FULL (big mistake, never do that!) and my wedding was in 2 weeks. I just wanted to be done with her...She then told me "I KNOW WHERE YOU WORK!!!" . Guess what!!! After threatened me, she called the COP on me and accused me of STEALING the dress (which I paid for)! Shortly after, the cop showed up, I showed her the transactions of payments since the lady never provided a receipt. After the first proof of transaction, she whispered under her breath that I already paid in full.  The cop then had NO IDEA if I paid for my dress in full, what were we all doing there?! Needless to say, I left and never intended to come back. This lady also share with me that there was another girl wanted my dress and she would be making it...So whoever you are, I wish you the best of luck. PAY WITH YOUR CREDIT CARD so you can file for dispute!! She started to request for VENMO and ZELLE in the past 4 months. I am really questioning the legitimacy of her business and all these 5 stars reviews. read more

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Not only is Sara amazing at what she does, she is also so welcoming and kind. She knew exactly how to fix my dress and was very quick. She said she does any type of alteration not just wedding dresses so I will be back for any of my alteration needs. read more

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As a mother of the bride, I can't say enough about my experience at Luminous Bridal. Sara offered many dresses for me to look at and when I chose to have my own altered, she couldn't have been more accommodating. Her knowledge and expertise helped me transform my dress into a spectacular look. She was so easy to work with and listened to my wants and needs. Each fitting was always a pleasant surprise as she completed each alteration in such a short timeframe. She even altered an extra garment that I surprised her with. I highly recommend Luminous Bridal and will take a few more items to Sara when I return from the wedding. read more

Horrible! Ruined my wedding dresss and gave no menu back! I had to buy a new dress two weeks before my wedding.

Would highly recommend luminous bridal to anyone looking for a quick fix, or major alteration. My bridesmaid dresses turned out beautifully and the turnaround time was very fast! read more

I rarely get my clothes dry cleaned or tailored, so looking for a place to tailor my work clothes seemed like a daunting task. Luckily, I found Luminous International! Sara is kind, works quickly and efficiently, and knows what she's doing. I needed suits tailored for work and she did a perfect job! The suits are fitting, comfortable for serving, and also look fantastic on me now. I had these tailored in September, and they are holding up very well 6 months later. Thank you again, Sara! read more

If I could give Sara a 10 star review, I would! From start to finish (9 appointments for my bridal gown), she was meticulous, understanding, and absolutely caught my vision. I came in with a blank canvas of a dress, and she artistically transformed it into EXACTLY what I wanted. She added appointments just so she could get it perfect and never charged me for her extra labor. I sent all of my bridesmaids here too and they loved her and looked fantastic on our wedding day. I would never trust anyone else with a bridal gown. GO TO SARA! read more

Sara is incredibly gifted and a perfectionist, working with absolute precision and imagination. She tailored both my own wedding dress and my bridesmaid dress for my sister's wedding, and both fit like a glove. It's clear Sara knows how to work with all sorts of fabrics (crepe, lace, gauze, silk -- if a wedding dress is made of it, she's got it!). She's also very patient and kind, and truly listens to your ideas and concerns. I recommend her work as a designer and tailor without reservation! read more