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    Luminous Bridal

    4.2 (11 reviews)
    Open 9:00 am - 11:30 pm

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    Services - Luminous Bridal

    Clothing alterations

    Clothing mending and repair

    Clothing reproduction

    2 More Services

    Custom tailoring

    Embroidery

    Luminous Bridal Photos

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    Second trial after the failed first attempt! Still looks like I have christmas tree growing out my ***!
    Mai N.

    If I could give this business a 0 star I would! I have wasted so much time and money trying to work with this business over a year and a half. I should have known from all the 5 stars review and they were all about alterations and not dress making. For brides who are looking for a custom-made wedding dress, please be aware and finish reading my story, a true wedding dress nightmare! First of all, all my bridesmaids dresses were messed up so badly. They were ended up in different shops for alterations! This lady claimed she was a seamstress; however, I truly question her credential! She used the cheapest possible NON-STRETCH fabric for lining on all of my bridesmaid dresses. The measurement was so off that it was not fixable. She told an 11 years old (my junior bridesmaid) that her boobs had grown in the course of 3 months, and...that was why her dress wouldn't zip...Several shops have turned us down, refused to fix the dresses because they either did not think it was alterable, or just simply disgusted by the work.  Now, let's talk about my Bridal dress. Words can't possibly describe the horror I went through. Please see pictures of my requested look and the many trial and errors I got from this place.  Up to 2 weeks before my wedding, my dress was still not completed. This lady has canceled my appointments many times ON THE DAY OF the appointment. The last cancellation was when I showed up at the shop. She whispered to my bridesmaids she did not finish with my dress, and not ME....... Her excuses for not finish my dress on time was because " I WAS TOO PICKY"! and "I KEPT CHANGING MY MIND". First of all, my mind was never changed, and if I wasn't picky I wouldn't find someone to custom-made my dress... She absolutely has no clue in customer service, and did not practice the saying "customer is always right"; instead she did the opposite of accusing me changing my mind, changing my appointments, and many more. She also tried to force her left-over fabric on me and advertised it as a "beautiful" color for my bridesmaid dress!!! That's not all. Two weeks before my wedding, she told me I could no longer pick up my dress, which I paid in full for! Because I request alternation on one of the bridesmaid dress at no cost, or a full refund. This particular bridesmaids dress was not fixable, and turned down by multiple shops (please see pictures). At first, she refused to give me a refund, claimed that "no refund in our contract". We signed NO CONTRACT. Then, she offered $100 refund... The dress costs $160.. What would I do with a $100 and an ugly dress???!!!! When I did not agree with the resolution she suggested, she told me I could no longer pick up my wedding dress, and need to return all dresses to get a full refund!  She started to SHAKE!! Yes SHAKE!! and said I was abusing her and how she was an OLD lady.....Well.. as you could imagine, my next move was ......to take my unfished dress and left because I PAID FOR EVERYTHING IN FULL (big mistake, never do that!) and my wedding was in 2 weeks. I just wanted to be done with her...She then told me "I KNOW WHERE YOU WORK!!!" . Guess what!!! After threatened me, she called the COP on me and accused me of STEALING the dress (which I paid for)! Shortly after, the cop showed up, I showed her the transactions of payments since the lady never provided a receipt. After the first proof of transaction, she whispered under her breath that I already paid in full.  The cop then had NO IDEA if I paid for my dress in full, what were we all doing there?! Needless to say, I left and never intended to come back. This lady also share with me that there was another girl wanted my dress and she would be making it...So whoever you are, I wish you the best of luck. PAY WITH YOUR CREDIT CARD so you can file for dispute!! She started to request for VENMO and ZELLE in the past 4 months. I am really questioning the legitimacy of her business and all these 5 stars reviews.

    Before: Rumpled fabric at the back

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    1 year ago

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    2 years ago

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    Luminous B.

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    7 years ago

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    5 years ago

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    Luminous B.

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    6 years ago

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    3 years ago

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    Luminous B.

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    3 years ago

    Horrible! Ruined my wedding dresss and gave no menu back! I had to buy a new dress two weeks before my wedding.

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    Luminous B.

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    5 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    Ask the Community - Luminous Bridal

    Review Highlights - Luminous Bridal

    Sara was recommended to her by the sales woman at the bridal Boutique where the dress was purchased.

    Mentioned in 6 reviews

    Read more highlights

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    Glamour Closet

    (355 reviews)

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    River North, Near North Side

    we had an excellent experience at Glamour Closet. I had no expectations (or plans of leaving with a…read moredress) when we arrived but my goodness did you exceed them all!!! From the vibes walking in to the simplicity of the process, organization of the store to customer service, pricing to expertise, I truly couldn't have asked for anything more! Thank you to Krystina for putting up with my mom, my sister, and myself as we played dress up and ultimately made our way to THE one. The countdown is on to 03/12/2027! we don't have many vendors but I will be telling everyone I know that Glamor Closet is worth the trip to Chicago. the total cost of my dress with shipping was $1515 and she needs next to no alterations!!!

    Service is not kind here. From the moment we walked up my family and I were given attitude. I was…read moreso excited to come here and that quickly changed. It just didn't feel like an inviting environment. Also, website says "full service" bridal shop but in no way is this one. They don't help You get in the dress or give any suggestions? Couldn't find my "stylist" the whole time I was there. P you pick all the dresses yourself which I get but truly so odd. the dresses themselves feel outdated and expensive for what they are. Their overall quality doesn't feel good but you can tell it's really off the rack. Lot of rips, missing hardware, armpit stains, and makeup. I found a beautiful dress (for a better price and beans new) and had an incredible at Jenny yoo. Can't recommend other places enough

    Winnie Couture - Winnie Couture Chicago Flagship | Bridal Salon | Bridal Shop

    Winnie Couture

    (42 reviews)

    $$

    Old Town, Near North Side

    Just a note here - we scheduled an appt for this location in old town area of Chicago. We got a…read moremessage confirming and everything. Then, we got a message at about 2:20 - which I assumed was our reminder and I didn't open it. Then we walked to the shop and it was closed!!! I then opened the reminder and it said we were already 20 mins late and would be charged $75 for the missed appt. My friend called them immediately and we found that they had temporarily closed the Chicago store and were routing appointments to the NORTH CAROLINA store. This is why they thought we were late. Once we realized the issue - the woman on the phone was very apologetic and explained that the appts were getting rerouted but that it was a mistake on their end and they were very sorry. They refunded the fee. I am appreciative of this - but they really should have something to keep us from booking somewhere that isn't open. We wasted three hours of travel time and prep on a busy day. Boo. I'm sure the dresses are pretty though - that and the easy fix and apology upped the rating.

    I HIGHLY recommend Winnie Couture for your bridal gown!!!!…read more All the wonderful reviews about Jessica are true! she's a true professional and you can tell that she truly enjoys what she does and she's very good at it. After purchasing my bridal gown, I walked away feeling like I was floating, all smiles and I don't have a single regret. Prior to my visit I shared my preferences and I'm happy to say that when I walked in Jessica had already pulled a lot of dresses for me to choose from. What I think I enjoyed most about working with Jessica is that she listened to me, gave sincere suggestions and provided honest feedback instead of pushing what she thought would be best OR just agreeing with me. End the end, I said YES TO THE DRESS and chose what I consider to be one of the most beautiful gowns I've tried on and I knew instantly it was the one. Jessica, thank you for making this a wonderful experience for me!

    Mignonette - custom Valencia Gown from Mignonette Bridal

    Mignonette

    (75 reviews)

    $$

    DePaul, Lincoln Park

    I think this might be closed. I emailed a few times over the past couple of weeks and have gotten…read moreno response, and tried to make an appointment online but the link is broken. Bummer!

    Before I met Kpoene, I was dreading getting my wedding dress altered. I had a pre-worn dress with…read moreintricate lace that was at some parts the right size and at others 3 sizes larger than me. Kpoene tackled a major challenge of bunching that was happening under the bust. She helped lessen it by adding boning, which made the top more structured and somehow also more comfortable. During the wedding I never felt the need to pull my dress up (a feat in and of itself). Also, when the outcome of one fitting wasn't quite right at the bottom of the zipper, she graciously had me come back outside their normal hours so that she and Ariana could make sure it was perfect. Most important to me is that Kpoene made the experience memorable and enjoyable - not just for me, but for my best friend, mom, and sister. I felt that any of my concerns were listened to, and we really had fun throughout. Thank you Kpoene! Having gone through the wedding dress alternation process with friends over the years, my experience was night and day to their mostly stressful encounters. Kpoene is funny, thoughtful, and knowledgeable. I definitely lucked out with Mignonette Bridal. Additional pros: - High value for your dollar. - The store is comfortable and the decor is just perfect (part vintage boutique, part Anthropologie, 100% inviting). - If I hadn't already bought my dress, I would definitely have wanted one of her custom pieces. They are so unique and beautiful! - Kpoene is always on time and it was easy to schedule appointments around my work obligations. - Easy parking and not too far from the Paulina brown stop.

    Luminous Bridal - bridal - Updated May 2026

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