My first pump with Sterling! Russell came out today and gave me beyond stellar service. I know…read morenothing about my septic and because of that I don't feel secure about it. But!!!!!! Russell not only pumped my tank, I mentioned I had root issues- he said I got you. He educated me, showed me how to do a drain field test myself and answered a bunch of pending questions that I've always had. Russell is professional, kind, fast, transparent and so easy to work with. I truly feel like Sterling should be every septic owners go to. They haven't failed me once and I am a picky customer. If I'm paying, I do expect good service but Sterlings service is STELLAR! 5 stars all day long.

Can't say enough good things about these folks, particularly when it comes to customer service. Had…read morewhat I thought was a pump issue, discovered at 3:00 PM on a Friday. Initially, Sterling told me that there would be no one available until Monday morning, but offered me info on another company if I wanted to check with them instead. But then, within the hour, they figured out a way to get the last of their guys who was still out in the field over to my place for a diagnosis. Guy was here in under an hour. What's more, to make sure everything was well and truly addressed, the boss himself stopped by on his way to a birthday party to offer a little oversight, hands-on assistance, and some on-the-job staff training. Sterling ended up pumping my tanks, which was fine, but there was no charge for the extra service call, which was even better, and everything was resolved by 6:00 PM. These folks could have easily said, sorry, can't do anything until Monday, and I would have understood. Instead, they went the extra mile for a good customer - and now they've ensured that they'll keep that customer for many years to come. That's the way to do business and I thought you Yelpers would want to know.

Fantastic service from Eduardo at Septico! He did an excellent job cleaning and maintaining my…read moreseptic system, but what really set him apart was how much time he spent explaining everything to me. After living in my house for 5 years, I learned more about my septic system from Eduardo in 2 hours than I had the entire time. He was professional, responsive, honest, and gave me a price upfront that's exactly what I paid--no surprises or funny business. He gave me genuine advice on how to keep my system healthy and running strong. A true professional and a genuine businessman. I'll absolutely use him again and highly recommend Septico!

Very nice and very knowledgeable. This was the first time having my septic tank pumped always have…read morebeen on sewer. Eduardo was easy to work with and will be the person I hire the next time I need my septic tank pumped. Thank you and see you next time. Overall cost was comparable to other, first time going through Yelp projects as well and was smooth!

Things started out great! Fast response time. They were able to come the next day to pump me out…read more Showed up in the window provided. Upon arrival he told me that he would pump both tanks out. We had a misunderstanding on what I was paying for, but was resolved. Understand that if youre septic has 2 chambers, effluent side and scrum side, this will most likely be more than the standard rate. That was my misunderstanding. I didn't read my septic details well and was off on the amount of sewage that needed to be pumped. SSB got me pumped out and clean. Thanks SSB!. These guys really care about a getting a good review and it shows. Tidy, clean, and nice folks!!!!

Waking up to water backing up into the shower and coming out of the toilet is every homeowner's…read morenightmare, and that's exactly how our day started. With the septic system completely backed up, we couldn't even run the dishwasher. To make matters worse, it was during a snowstorm and on a weekend. We called that morning, hoping someone might be able to help, and this company absolutely delivered. By 1 PM they already had a crew at our house servicing the septic tank. Considering the conditions and that it was an emergency weekend call, the price was incredibly reasonable. The two technicians who came out were fantastic. They were professional, efficient, and clearly knew exactly what they were doing. They handled a stressful situation with calm confidence and had everything working again much faster than we expected. A special thank you as well to the owner, Mario, who made sure we were taken care of even though it happened to be his birthday. That level of dedication to customers really says a lot about a company. If you ever need septic service, I would highly recommend them without hesitation. They've officially earned a permanent spot on my emergency homeowner contact list.

I recently had a problem that I attempted to correct myself and ended up needing help. My toilet…read morehad a leak because the wax ring was old and falling apart. So naturally, I did some research and ended up contacting Zoom Drain. They wrote me back immediately and were able to send out Jeremy Linson to come out and give me a quote, it was a little spendy, but worth it due to his technical proficiency, expedience, and willingness to spread some knowledge, plus I got hooked up with a minor discount! A big shout out and thank you to Zoom Drain and your tech Jeremy, if I have issues in the future you guys will be my first contact! Thanks You

Did not get the job done, left my side yard with inches of muck and mud and my garage door was…read morecovered in mud. When I brought it up, I was basically called a liar and that the crew left the work area in great shape. Took me hours to clean up their "great shape". Would not recommend.

I panic called McNel's after the alarm went off on my septic system. The office gal was super…read morefriendly and reassuring. To my relief, she quickly looked up our as-builts and got us scheduled for the very next day. The following afternoon, a wonderful gentleman by the name of Randy came out to see us, right on time. I can't say enough about how much of a breath of fresh air Randy was! He was extremely polite, beyond cordial, gracious, helpful, and friendly. He took the time to carefully explain everything to us and patiently answered all our questions. He even helped us find an elusive septic cover that we weren't able to locate. He gave us great advice about how we could protect our system to avoid any possible future issues and problems. It was very obvious that Randy was a family man with excellent work ethics, and who took great pride in his work. Randy pumped out our system, including a section that the previous "other" company hadn't bother to pump out. If I had one word to describe Randy, it woud be "AWESOME"! I am so glad we hired McNel's to service our system. I feel very comfortable and reassured that we are in good hands with them. They will be out again in a few days to replace our failing pump. Thanks Randy for all your help! You're awesome!!

I cannot thank Shawn and his company enough. They were so responsive in a time when we had no time…read moreto spare and we didn't even know we needed his service until the 11th hour. Wow. I'm reflecting now from the safety of many miles. It was a memorable day speaking from a sensory level. Regardless of the gut wrenching details, Shawn came out to our house and helped us button up some details that we didn't know about. They are a reliable group with integrity and I cannot speak to the amount charged. We paid without looking at the invoice and regardless would have trusted them with all the details. This will go down in the win column and we absolutely recommend them.

TLDR; Do not hire Lily's /A1 septic unless you enjoy being scammed and overcharged…read more My property was in need of pumping & septic inspection for real estate sale. I was told there was an extra fee because my particular type of system required a camera scope. After booking the initial service, I get a call back from them stating that I also needed an updated as built drawing. They said that if I didn't do this, it could create potential hold-up or red flag for the county. I'm guessing for this scam what they do is look at the google maps aerial view of your property and compare it to the most recent as built on file. I was told they normally charge $350 for this service but since I was already paying them for other services, I would get $50 off. woohoo, so generous. I also didn't quite know what the drawing entailed and if any special county filing was included.I was skeptical but I let it fly. Two guys show up for the pumping. The buff tank top guy from the website and a smaller dude with tobacco in his cheeks. Apparently more of the system needed to be dug up for the inspection. My husband does all of the digging and they kinda tell him where the stuff is. He gets the d-box exposed and the smaller dude, (Nathan, I think his name was) says that our d-box needed to be replaced as it was deteriorating and he couldn't give us a passing inspection without it. He quotes us $1500 and says he will come back and do it tomorrow morning. I'm obviously shocked to my core as my original estimate for services has now more than doubled. There's no way I'm paying this without a second opinion. So I call a few local, reputable septic companies for a second opinion. One company referred us to the man that they contract out for d-box replacement. I call that guy and it was our lucky day, he was doing something else in our neighborhood and could stop by right after. He confirmed that the d-box needed to be replaced. He also informed us that is a $200 part and we should not allow them to perform the work at the quoted price. He could come back the next evening with parts to help us finish it. Obviously at this point, I am livid. It's already annoying to be paying $1500 for a service that took less than an hour to complete. But then to try and pull a fast one on us like that? Nope. I called the main line right away. I said hey your guy told me i needed a d-box and it was going to be $1500 but I have this other septic company telling me it's a $200 fix. WTF. The receptionist, Tyler, is like well it requires a lot of digging and tried to justify it and also explains he doesn't really know much. I was like okay well my husband did ALL of the digging so there is very minimal labor involved. He was like well you can try asking the field guys but I can't really do anything about the price. So I call Nathan multiple times. And he doesn't answer and his voicemail is not set up. How convenient. I was calling to cancel and tell him to not show up. He shows up later than he was meant to the next day. Unfortunately, I was not home and this guy was dealing with my husband. Bless his soul, my husband is a sweetheart and the nicest person on the planet. People love to take advantage of that. He bullied my husband into agreeing to allow him to do the work for $500 off of the $1500 d-box repair. He convinced my husband that the other guy wouldn't have been able to do the d-box repair for us if he was licensed. He was in fact licensed but my husband wasn't the one speaking with him or the other septic company so he didn't know. My husband didn't want any more complications or hold-ups with the sale of our property so he just let him do the repair. 45 minutes later he was gone. The cherry on top really was that he charged us all that money and didn't even backfill the stupid hole when he was finished. Ah yes, SOOOO MUCH labor involved. I waited a week and had to reach out to them because I hadn't received a report or anything yet. Again, I was LIVID when I saw the updated as built drawing. All they did was reuse the old drawing and scribble out the things that were no longer there. I'll attach a photo of my $300 artwork so you can see the quality of work they'll provide you. What a freaking joke this company is. I will continue to blast this dishonest company on every platform available. I have informed my real estate agent to stop recommending them to her clients. I will make sure anyone in the neighborhood seeking septic services knows who not to call. I honestly don't even know how they are running a successful operation. They are obviously benefitting from taking advantage of people who don't know better because let's be honest, septic systems and inspections are not general knowledge. Shame on you. This was a very expensive learning experience and I hope this review helps you avoid the same mistakes.

I faced a imminent issue with my septic tank, a old 60s tank that is far from the normal. Very…read morelittle documentation about it from previous reports. I contacted 4 plumbers and 3 septic professionals. Nobody could come out fast enough, but Tyler was able to guide me through what to do and quite literally saved us! Excellent company and great staff.

If I could give more than five stars, I would. Travis at A Team Septic is hands-down the best…read morecontractor experience I've ever had. From the first conversation, Travis was transparent, straightforward, and genuinely helpful. He quoted a very competitive price and--this is the rare part--there were no surprise add-ons, no pressure, and no sense that I was being nudged for more money at every turn. For the first time ever, I didn't feel like I was being swindled. Travis was reliable, did exactly what he said he would do, and communicated clearly throughout the process. If you're looking for someone honest, fair, and easy to work with, stop searching and call Travis.

Expert knowledge and always extremely helpful. I've hired them for several projects and Travis…read moreknows what he's doing charges is a fair price and his whole team is great to work with.

Showed up 3 hours late. No call or text until after we called 2x to verify arrival. We did get a…read morediscount of 50.00 and that's why they are getting 2 stars vs 1. THe guy who showed up was stumbling everywhere, spitting all over, then proceeded to tell me "how can you afford to live here? You must be rich. King county is expensive. Then tell me all about how homeless people dont try". I dont want to hear your ignorant comments. Can we actually discuss my septic tank instead? It's only worth going with them if you have over 1200 gallons to pump otherwise do your research with other companies. You lost 2 potential residential customers for the future. We will not be hiring them again.

Called FlowHawks to have my residential tank pumped. It had been 10 years on this tank, so it was…read morevery full. My technician was named "May" and was more than happy to chew through this harder-than-usual job. FlowHawks service was flawless, both in terms of being available on weekends, having confirmations via text message, texting a photo of my technician prior to the visit, and "May" who had a great can-do attitude. FlowHawks got the job done where another company did not. Solid 5-star company!

I explained to Debby at ASPC that the other company said they needed to do a video inspection of…read morethe laterals and then "install riser to grade." I was told that ASPC does not do septics, but would send a crew out to do a video inspection and do limited jetting if necessary. I got a report from ASPC stating, "Pulled septic lid to try and camera from there in order to eliminate entry to house. Tank was full to the top with water. Went into house. Pulled toilet and used camera to see into tank. Line was completely clear. Filled with clean water. No issues except for broken baffle. Re-set toilet seat and tested. Working great. Cleaned up. 'Customer' requested us to do a check on the septic system assessment and bid by another company. Pipes were clean and septic was full of water (rain will do this also) Baffle needs replaced, but jetting is unnecessary." I knew the house pipes were clear, we just had them cleaned. Why after I told ASPC about the report from the other company, specifically referring to the septic, d-box and laterals, would they do an inspection of the pipes from the toilet to the septic and then claim the "baffle needs replaced but jetting is unnecessary?" They obviously didn't listen to my concerns. Two weeks later, the water is backing up again. Seems like the entire drain field had failed and i need a new septic system, to the tune of $10,000. Time to call Debby. When I called the company, Debby said she told me they weren't a septic company. I understood that, but they assumed the role of a septic inspection company when they said they could do the job. My renter was concerned about the toilets backing up again. I needed some answers fast to put him at ease. The company is unwilling to work with me on their charges. They were rude and wouldn't let me explain myself as to why I didn't think the $287.99 was warranted.

The company has been working on the same plumbing problems (ejector pump) , in a timespan of 5…read moreyears they came up 4 times and every time they replace the pump and claim the pump burn out due to tenant putting foreign object into the toilet. This last time they come up , they charge me for 2 persons and the bill jump from 800 to 1300. After checking with my tenant, I found out only 1 plumber is really working and they did not replace the pump. I tried to ask them to reduce the bill and they would accept and put in to collection. A month after they claim they put in a new pump , it fail again and I call a different company to replace and it has been working since then.

They charge $400 an hour! I had a leak on a 2 inch pipe n was charged $1159…read moreThats totally outrageous

Phenomenal work by Cahill's Plumbing! They were at my property within 30 minutes for a drain clog…read more They used a camera to inspect the pipes and found that I need a descaling treatment on my cast iron pipes. Very professional with a detailed invoice. I highly recommend this company.