I've used 2 Sons for a few misc plumbing projects now and had good experiences with each…read moreengagement. Their staff (phone staff and on-site plumbers) are professional, communicate well and get the job done. I should call out though that you might be able to save a few $ if you went with an independent but that's kind of the case for most home repair/servicing companies. I've never used them for Electric and/or HVAC so I can't speak to that.

This company has changed. And not for the better…read more A week ago I called to schedule an appointment for a leaky faucet in my house. An AI voice answered the phone, asked me why I was calling, told me it was going to look up my account details, said it had a problem and that someone would contact me to follow up, and then hung up on me. A few hours later I got a text from "Cameron". I complained to "Cameron" about the experience I had from the AI phone answerer. "Cameron" apologize and told me that such an experience would frustrate him too...then "Cameron" decided to be transparent with me and tell me that he was in fact AI as well and "his" real name was "Carson". We went back and forth about 6 times to explain the problem I was having and to set up an appointment. Then "Cameron" told me that the time we worked out wasn't confirmed yet and that someone would be calling me to confirm the time. Thanks, "Cameron". This was Friday around 4:00PM. THE NEXT MORNING, a human being (I think) texted me from the same number to confirm the appointment. After I let them know how unhappy I was with the AI scheduling service, a human (I think) did call me and apologized for it. Then, on the day of the appointment, the technician arrived an hour and a half after the 12:00-16:00 window we had set up. I had to call them at 16:30 to ask if the technician was coming and they told me he would be there soon. When he did arrive, in the middle of me making dinner for my family, he told me that the faucet would need to be replaced and that it would be $750 (!!) in labor to fix it. Then I was charged $83 for his time (which I guess would be rolled into the service). So, in the end I still had a leaky faucet and I was out $83 with the option to pay $670 to replace a faucet (plus the cost of the faucet itself). For that price, I'm just going to do it myself. Then the spam texts started coming from "Cameron" asking about the estimate. I got one every day until I told it to stop texting me. This company used to be great but I'm going to be looking around the next time I need a plumber. Please ditch this stupid AI system. Please don't charge your customers if you're extremely late for your own four hour window - especially if the diagnosis takes five minutes and is "I can't fix it - replace the faucet".

Unbelievable. First time I ever experienced a plumber not charging a zillion dollars for a minor…read moreincident. Dave came right over, fixed the water pressure issue we were having, in a few minutes. And incredibly, didn't overcharge. Amazing. I'll never call a different plumber.

Leaking faucet in the bathtub. Plumber came, did nothing (did not even change an o-ring). Charged…read more$200. Left.

On New Years Eve our kitchen sink began leaking and we had dinner guest coming over to celebrate…read morethe New Year. You can imagine the stressful situation. Cahill Plumbing was referred to us by another plumbing service that wasn't able to help us out so quickly. I called and thankfully they were able to come and fix our problem in less then 2 hours. I'm very thankful, our New Years evening party was a success because we were able to us our sink! Thank you Cahill Plumbing.

They charge $400 an hour! I had a leak on a 2 inch pipe n was charged $1159…read moreThats totally outrageous

Jacob, came to our home. I find him to be very nice and good person. He did speak and work in a…read morereal professional fashion! He performed the job very quietly and dis an EXCELLENT job. I would like him to come to our home, every time we need plumbing work or help!! Thanking you Sincerely Anil Bagai

I had emailed Homeservice last night @ 9:20.....received an email within 15 min...& was able to get…read moresomeone over by 8:30 this morning. The worker, Jacob, was right on time & quickly went to work repairing the age old clogged drain issue in kitchen sink. He worked hard & was able to get everything working perfectly. Appreciated his transparency about pricing along with trying to save me $$$$ wherever he could. He was very personable, professional, & cleaned up everything!!! Certainly will call this company again if needed...& ask for Jacob!!

I was very happy with this company from the office staff to the salesperson and especially the…read moreplumber who installed the new garbage disposal. It works like a charm and I'm so happy with it.

I had a great experience with Ally Plumbing and their technician Donny…read more My tankless water heater which they installed 8 yrs ago was not performing well for either hot water or radiant heating. Donny was extremely thorough in identifying the issue and diagnosed that the unit I had was not the right size for my home. In addition the piping was inefficient and not up to code. They offered to refund the prior install, designed a sleek solution with a new combi boiler and somehow managed to make everything fit perfectly into the very small mechanical room in my home. This was a complicated install made even more challenging by the small space, but Donny's workmanship and problem-solving was excellent. They were able to accommodate my schedule, finished on time and were collaborative with me throughout the process and helped me land on a solution and price that I was satisfied with. My home has never been this comfortably heated in the winter before while not compromising on hot water in the bathroom and kitchen. I highly recommend Donny and Ally Plumbing for quality work and a team that truly cares about doing things the right way.

My experience was exceptional. I'm a single female and never felt like they were getting one over…read moreon me, they walked me through the steps and that's exactly what happened.

William jumped in and completed a complete fixture swap out at our folk's home in Maple Valley - 2…read moretoilets, 5 faucets and a sink disposal. He took time to do all the little things when he could have been in a rush... the turn around time was quick, and everything was wrapped up the same day. The work was excellent!

Good work, excellent efficiency, and great communication from Otter plumbing! We had to get all of…read moreour pipes replaced and we are really glad we went with this company. Mike and his guys did some great work!

My toilet was running, I sent Otter an email and they responded right away and had an opening the…read morenext day , they showed up in the window time frame , we're polite and courteous, and professional. Evaluated my issue and gave me a reasonable quote. Had my toilet repaired within the hour. I highly recommend them. They are also a local company to maple valley which is important to me.

tl;dr: Fair pricing, quick, reliable and professional work, kind personalities…read more After being forced to snake my drains every couple of months, the galvanized pipes in my 60 year old home finally decided to call it quits and I decided it was time to replace them. I started getting estimates from different companies, and Wyatt from Piper's came out to see the scope of the work. Whenever hiring contractors I try to understand beforehand the work involved with the hypothetical if I had to do the work myself, that way when walking through the project with the person giving an estimate it helps me figure out the rough bound of what I think the project should cost in labor and materials and to help me catch if there's additional "work" or costs that get put into the bid. With this in mind, when Wyatt walked through the issues he saw and roughly the work involved to fix the issues, it was nothing but an accurate assessment. I felt comfortable bouncing ideas of what made sense to try and tackle in the scope of the repair and what might be unnecessary as there was no real sense of an upsell, just what seemed like honest, professional opinions. Time is money for lots of these companies, and sometimes estimates get rushed which happened in some of the estimates I received; but not with Piper's. They took the time to understand what my priorities were, what constraints there were, and give fair realistic suggestions. After accepting what I believed to be a very fair bid, they were able to schedule the work and came exactly when they said they would. My plumber was Wyatt with a secondary helper - both did a fantastic job and were great at what they needed to do, so only praise there. They were respectful, used shoe covers and moving pads so as to not track dirt on my carpet, cleaned up all the debris from the work, and showed great care in their work. They also were considerate of my requests to minimize the cuts into the drywall and whereas many other bids told me it was necessary to cut drywall in three different rooms for the work they took on the extra inconvenience and were able to keep all the cuts contained to just the bathroom. Time will tell how well the work holds up, but as of now I have the utmost confidence the work will last.

I truly appreciate your professionalism and providing a FREE assessment. The guys who came out to…read moreassess the leaking bath tub issue recommended we get it all glued up with a new gasket. Then I had another Plumber come out to look at it and told us this is NOT NECESSARY. He tightened the drain plug /overflow screws and that fixed the leaking problem. The water was just leaking in between that gap from overfilling the tub. But I'm giving you 4 stars because he DID advise me that I didn't need a water heater flush yet since it's only a year old. And he advised us we could easily do it ourselves, when I told him my husband and son work for SPU in Seattle. So your Plumber's honesty, professionalism and quick response to our call has earned out trust for future calls. Thank you.

The company was fast to get me a quote and could have performed the service the same day except for…read moremy HOA. The install ended up exactly on schedule and installation crew was friendly and they did great work. I have no reservations recommending this company to replace your broken water heater.

Our water heater failed the same day we both came down with Covid in early December. Due to us…read morebeing quarantined, we struggled for almost a week without hot water. We had scheduled another company to replace our water heater soon after our failure, and we knew we had to wait due to quarantine. Out of nowhere, the next day, they canceled their appointment with us, saying only that our technicians are injured. I looked on Yelp and found Water Heater Doctor. I called & discussed our situation with Patrick. After sending him some pictures of our existing water heater and home layout, he gave us a very fair quote over the phone for a high-quality Bradford White electric water heater and scheduled an appointment for the next morning after we were out of isolation. Patrick realized we needed a hot shower ASAP! Luke, the installer, and his assistant arrived as scheduled and installed the new water heater within 90 minutes. Good to know some companies still have this level of professionalism and customer service. We will be recommending Water Heater Doctor to all our friends.

Just an update here - we used these guys again yesterday. That's the third time they've provide…read moreabsolutely STELLAR service. They are responsive, give free estimates, and the work on a nagging issue was taken care of in around an hour. I know we can trust the work will be done right the first time. They are really our go-to plumbers!

They came in and assessed the problem as well as made recommendations for future upgrades…read more(everything I. The house is original, 20+ years old). Fixed the issue, cleaned up and gave a fair price. Very professional. They had a lot of appointments available.