Fantastic service from Eduardo at Septico! He did an excellent job cleaning and maintaining my…read moreseptic system, but what really set him apart was how much time he spent explaining everything to me. After living in my house for 5 years, I learned more about my septic system from Eduardo in 2 hours than I had the entire time. He was professional, responsive, honest, and gave me a price upfront that's exactly what I paid--no surprises or funny business. He gave me genuine advice on how to keep my system healthy and running strong. A true professional and a genuine businessman. I'll absolutely use him again and highly recommend Septico!

Very nice and very knowledgeable. This was the first time having my septic tank pumped always have…read morebeen on sewer. Eduardo was easy to work with and will be the person I hire the next time I need my septic tank pumped. Thank you and see you next time. Overall cost was comparable to other, first time going through Yelp projects as well and was smooth!

My experience with this company was fantastic, and quite a relief after receiving a quote from…read moreanother Yelp highly rated plumbing contractor in Issaquah. The first quote I received was the price of a small, used car to repair a freeze damaged underground water line to my shop. The break was within 1 foot of where it daylighted from underground. At the price quoted, I was debating whether to repair it at all. I then got a quote from MV Plumbing, and it was 15.8% the amount of the other. That is not a typo, or 15.8% discount over the other quote, it was literally 1/6th the amount of the other company. Not sure if they used a different approach to the work or not. They showed up at 8:00 AM, and left at 8:50 AM, so you know they did not misquote the work to be done. I had installed a water meter, so could immediately verify the repair was proper and not leaking. Anyway, this is my 'Go To' plumbing company for sure, and another lesson in why we all need to get more than one quote whenever possible.

Called Dave for a leaky turn on valves for my washer. Decided that I may as well have them replace…read moremy kitchen faucet at the same time. One guy showed up and replaced the two water faucet jobs. He then replaced the kitchen faucet and the hot and cold faucet nobs under the sink. Had everything moved and cleared out for both jobs. He was almost done when 3 other guys showed up and wandered around my house. It took an hour to do the job. They brought the kitchen sink faucet. They then charged me 800.00$ gave me no receipt and didn't leave the box the faucet came in so I had no idea how to take care of it. I checked prices on the internet, even the Seattle plumbers do not charge that much He's done three jobs for me and it's always top dollar... so if you can afford this guy and don't mind paying cash and not getting a receipt, he's the one.​​

Things started out great! Fast response time. They were able to come the next day to pump me out…read more Showed up in the window provided. Upon arrival he told me that he would pump both tanks out. We had a misunderstanding on what I was paying for, but was resolved. Understand that if youre septic has 2 chambers, effluent side and scrum side, this will most likely be more than the standard rate. That was my misunderstanding. I didn't read my septic details well and was off on the amount of sewage that needed to be pumped. SSB got me pumped out and clean. Thanks SSB!. These guys really care about a getting a good review and it shows. Tidy, clean, and nice folks!!!!

SSB provides excellent service. Quick to respond, timely service, and punctual. We've used their…read moreseptic pumping for a couple of years and wouldn't change.

Timely Professional & knowledgeable…read more Affordable Great customer service Can't say anything bad. Will use for next cleaning.

TLDR; Do not hire Lily's /A1 septic unless you enjoy being scammed and overcharged…read more My property was in need of pumping & septic inspection for real estate sale. I was told there was an extra fee because my particular type of system required a camera scope. After booking the initial service, I get a call back from them stating that I also needed an updated as built drawing. They said that if I didn't do this, it could create potential hold-up or red flag for the county. I'm guessing for this scam what they do is look at the google maps aerial view of your property and compare it to the most recent as built on file. I was told they normally charge $350 for this service but since I was already paying them for other services, I would get $50 off. woohoo, so generous. I also didn't quite know what the drawing entailed and if any special county filing was included.I was skeptical but I let it fly. Two guys show up for the pumping. The buff tank top guy from the website and a smaller dude with tobacco in his cheeks. Apparently more of the system needed to be dug up for the inspection. My husband does all of the digging and they kinda tell him where the stuff is. He gets the d-box exposed and the smaller dude, (Nathan, I think his name was) says that our d-box needed to be replaced as it was deteriorating and he couldn't give us a passing inspection without it. He quotes us $1500 and says he will come back and do it tomorrow morning. I'm obviously shocked to my core as my original estimate for services has now more than doubled. There's no way I'm paying this without a second opinion. So I call a few local, reputable septic companies for a second opinion. One company referred us to the man that they contract out for d-box replacement. I call that guy and it was our lucky day, he was doing something else in our neighborhood and could stop by right after. He confirmed that the d-box needed to be replaced. He also informed us that is a $200 part and we should not allow them to perform the work at the quoted price. He could come back the next evening with parts to help us finish it. Obviously at this point, I am livid. It's already annoying to be paying $1500 for a service that took less than an hour to complete. But then to try and pull a fast one on us like that? Nope. I called the main line right away. I said hey your guy told me i needed a d-box and it was going to be $1500 but I have this other septic company telling me it's a $200 fix. WTF. The receptionist, Tyler, is like well it requires a lot of digging and tried to justify it and also explains he doesn't really know much. I was like okay well my husband did ALL of the digging so there is very minimal labor involved. He was like well you can try asking the field guys but I can't really do anything about the price. So I call Nathan multiple times. And he doesn't answer and his voicemail is not set up. How convenient. I was calling to cancel and tell him to not show up. He shows up later than he was meant to the next day. Unfortunately, I was not home and this guy was dealing with my husband. Bless his soul, my husband is a sweetheart and the nicest person on the planet. People love to take advantage of that. He bullied my husband into agreeing to allow him to do the work for $500 off of the $1500 d-box repair. He convinced my husband that the other guy wouldn't have been able to do the d-box repair for us if he was licensed. He was in fact licensed but my husband wasn't the one speaking with him or the other septic company so he didn't know. My husband didn't want any more complications or hold-ups with the sale of our property so he just let him do the repair. 45 minutes later he was gone. The cherry on top really was that he charged us all that money and didn't even backfill the stupid hole when he was finished. Ah yes, SOOOO MUCH labor involved. I waited a week and had to reach out to them because I hadn't received a report or anything yet. Again, I was LIVID when I saw the updated as built drawing. All they did was reuse the old drawing and scribble out the things that were no longer there. I'll attach a photo of my $300 artwork so you can see the quality of work they'll provide you. What a freaking joke this company is. I will continue to blast this dishonest company on every platform available. I have informed my real estate agent to stop recommending them to her clients. I will make sure anyone in the neighborhood seeking septic services knows who not to call. I honestly don't even know how they are running a successful operation. They are obviously benefitting from taking advantage of people who don't know better because let's be honest, septic systems and inspections are not general knowledge. Shame on you. This was a very expensive learning experience and I hope this review helps you avoid the same mistakes.

My first pump with Sterling! Russell came out today and gave me beyond stellar service. I know…read morenothing about my septic and because of that I don't feel secure about it. But!!!!!! Russell not only pumped my tank, I mentioned I had root issues- he said I got you. He educated me, showed me how to do a drain field test myself and answered a bunch of pending questions that I've always had. Russell is professional, kind, fast, transparent and so easy to work with. I truly feel like Sterling should be every septic owners go to. They haven't failed me once and I am a picky customer. If I'm paying, I do expect good service but Sterlings service is STELLAR! 5 stars all day long.

Can't say enough good things about these folks, particularly when it comes to customer service. Had…read morewhat I thought was a pump issue, discovered at 3:00 PM on a Friday. Initially, Sterling told me that there would be no one available until Monday morning, but offered me info on another company if I wanted to check with them instead. But then, within the hour, they figured out a way to get the last of their guys who was still out in the field over to my place for a diagnosis. Guy was here in under an hour. What's more, to make sure everything was well and truly addressed, the boss himself stopped by on his way to a birthday party to offer a little oversight, hands-on assistance, and some on-the-job staff training. Sterling ended up pumping my tanks, which was fine, but there was no charge for the extra service call, which was even better, and everything was resolved by 6:00 PM. These folks could have easily said, sorry, can't do anything until Monday, and I would have understood. Instead, they went the extra mile for a good customer - and now they've ensured that they'll keep that customer for many years to come. That's the way to do business and I thought you Yelpers would want to know.

Stuth Septic - Honest, Reliable, and Now My Go-To…read more I first found Stuth Septic during COVID when my usual company couldn't make it out for my regular 5-year service. These guys responded immediately, showed up on time, were competitively priced, did exactly what was needed, cleaned up thoroughly, and didn't try to upsell or change anything last minute. Total pros. Fast forward to this year--my local group was booked out for weeks. One quick call to Stuth, and they had me scheduled within two days. When the tech arrived, there was a small question about the quoted price. He was super pleasant, called the office on speaker with me right there, and we resolved it in minutes. Just a simple update to their gas surcharge map--no big deal, and he apologized for the confusion. Once again, service was fast, non-disruptive, and professional. They've officially become my regular septic service. Easy to reach, always on time, fairly priced, and staffed with some of the friendliest, most service-oriented techs I've worked with. Let's be real--no one wants extra "crap" when getting their septic system serviced (pun intended!). These folks are honest, fair, and reliable. Even if you've been using the same local company for years, give Stuth a call. You'll be glad you did.

I just wanted to give a big shout out to this company. Amazing customer service in the office (…read moreChristina) and out in the field. I've used them several times for septic pumping services. The prices are very reasonable. I would definitely recommend this company for septic issues. Save yourself some time by calling them first, you won't be disappointed.

I recently had a problem that I attempted to correct myself and ended up needing help. My toilet…read morehad a leak because the wax ring was old and falling apart. So naturally, I did some research and ended up contacting Zoom Drain. They wrote me back immediately and were able to send out Jeremy Linson to come out and give me a quote, it was a little spendy, but worth it due to his technical proficiency, expedience, and willingness to spread some knowledge, plus I got hooked up with a minor discount! A big shout out and thank you to Zoom Drain and your tech Jeremy, if I have issues in the future you guys will be my first contact! Thanks You

Aw man I was seriously very impressed. Their tech Jordan was just an overall friendly guy, super…read moreknowledgeable, not only answered my questions but was fine with watching them do the pumping. I'm a curious homeowner and I want to be involved on work at my home. We waited for the actual pump truck to arrive but it took only about 20 min. He had the covers up and was assessing how full it was in the meantime. The 2 guys from the pump truck were very friendly. They all work well together. At the end I went over the charges one at a time bc if I'm spending thousands on my home, I want to understand and approve of the numbers. He didn't mind at all. It took about 1.5 hours for the service give or take. They didn't leave a mess behind and our inspection papers will be filed. I can't say enough good things about this company. The office staff messaged me thru my yelp project which sent the convo to my phone via text. Receipt is emailed along with photos. Straightforward. Easy. Simple. One word of advice that if you decide to stay outside to watch and learn and look into the tank to see the before and after you will feel nausuous. I didn't feel it until after when I went back into the house. I won't be eating munch today. Call them for septic needs!!!!

Very good service. My system had a fault and was due for pumping. They came out same day. Since I'd…read morecalled in morning they didn't add a same day charge was nice. The pump crew was on time, good communication with text messages. Did good job. Later they diagnosed the fault, found a faulty float sensor and replaced it. Prices were fair and seemed reasonable. I appreciated they behaved professionally and looked it, they had uniforms. Highly recommended.

Came home on a Sunday to find the high level alarm going off on my septic tank. I managed to get an…read moreappointment the next day around 7pm and couldn't have been happier with the service Josh and his assistant provided. Josh explained everything he was doing and told me what items I could service myself, which you rarely encounter. It turns out the previous owners had it wired incorrectly and there was also corrosion at the connections due to caustic gases coming up through the conduit. Josh was very thorough in his troubleshooting and left no stone unturned. They wrapped everything in about an hour and I felt confident that the work was done right by a seasoned professional for a fair price. I can't recommend PSS enough.

I highly recommend Anthony and the team of Septic Response for their care and timeliness…read more We had the Septic alarm going off on a weekend. I found them on help and contacted them. Anthony called back shortly and gave me some recommended next steps. He kept me in the loop to assure me of what to expect. His crew came by in a couple of days to find an issue with the pump. They replaced it promptly. We also had them flush the drain field piping. Subsequently, we had a circuit breaker issue. They gave me a reference to an electrician, and we got that fixed shortly. The key thing that stood out throughout my experience is the care Anthony showed toward the problem. I valued that care the most. That was A+.

Septic Response saved the day when water was geysering in our yard this February. Our old company…read more(who we were under a maintenance contract with!) completely missed a clogged filter just a month before. Septic Response came out fast, fixed it right, and took the time to explain everything--something the other company never did. And not to mention great pricing, Super professional, honest, and helpful. We've officially switched our business to them. Highly recommend!