A Wonderful Experience at Island Flats in Downtown San Diego…read more I recently had the pleasure of staying at Island Flats in San Diego, and I cannot express enough how amazing my experience was. From the moment I arrived, it was clear that this was no ordinary place - it was a haven of hospitality and warmth. I was greeted by the incredible manager, Tamatha, whose amazing enthusiasm and genuine care for her residents set the tone for an unforgettable stay. Tamatha went above and beyond to ensure that my time at Island Flats was exceptional. She was always available to address any concerns or questions I had, and her attention to detail was truly remarkable. Her passion for creating a welcoming environment was evident in every interaction, making my stay all the more enjoyable. The receptionist, Bobbye, deserves special mention for her exceptional customer service. She was incredibly helpful, offering invaluable suggestions on nearby attractions and always greeting guests with a smile. Her professionalism and knowledge of the area truly enhanced my overall experience. Island Flats takes security seriously, and it's all thanks to the wonderful security personnel, particularly Kirk. His vigilant presence made me feel safe and secure throughout my stay. Kirk's friendly demeanor and dedication to maintaining a secure environment added an extra layer of comfort, leaving me with complete peace of mind. The amenities at Island Flats were nothing short of exceptional. From the moment I stepped into the gym, I was impressed by the cleanliness and well-maintained equipment. The gym provided all the necessities for a healthy workout routine, allowing me to stay active and maintain my fitness goals effortlessly. One aspect that truly stood out was the secure parking lot. As someone who values the safety of their vehicle, having a secure parking space was a relief. Island Flats takes great pride in ensuring the security of its residents' vehicles, offering a hassle-free experience that added to the overall sense of tranquility during my stay. Location-wise, Island Flats couldn't be more ideal. Situated in the heart of downtown San Diego, it provided easy access to the vibrant nightlife, amazing restaurants, and nearby grocery stores, all within walking distance. I truly felt immersed in the energy and excitement of the city, making it a perfect base to explore everything San Diego has to offer. My stay at Island Flats was an absolute delight, and I highly recommend it to anyone seeking a memorable experience in downtown San Diego. The only reason I left SD is to become a caregiver for my mom in another county. In short, Tamatha's exceptional management, Bobbye's helpfulness, and Kirk's dedication to security were just a few of the reasons why I felt so at home during my time there. The cleanliness of the amenities, the well-equipped gym, the secure parking lot, and the incredible location only added to the overall charm of this remarkable establishment.

Island Inn is a hotel/low income housing/micro apartment…read more My husband and I lived here for a year and seven months. We moved out on 8/4/19. I don't know how anyone could give Island Inn 5 stars. One of the reviews is from someone who stayed for a very short time and a couple are from 3 years ago and 7 years. Maybe things have just worsened in that time. The good: Most of the employees are helpful and nice. Tina and Cesar are awesome! About half of the tenants are nice, polite, good people. The units are relatively cheap. We were paying $245/week. *The costs and inconveniences far outweigh the cheap rent. Everything else: Elevators: One of the elevators is out of service about once a week and it's usually the only one that goes to the garage. There is only one elevator that goes to the garage. Tenants play this stupid game where if that elevator is going up and it stops on their floor they won't get on it until it's going down....even though they have to get on it at some point anyway. It's wastes everyone's time. It's why it sometimes takes forever to get an elevator. Tenants: Half the tenants in the building have no concept of manners. If you are waiting on the front desk person, they will just go to the side of the desk and ask to get their request in first. Some will also, get on the elevator before anyone can get off. People have played loud music on the patio, left the patio door open where bugs can get in, and left their trash in the hallway. The Laundry Room: In order to do your laundry, you have to buy a laundry card and load it with cash. I've had the machine eat my cash and have used it on unknowingly broken machines. A couple of the driers wouldn't dry the clothes even after two dry cycles. Someone stole our laundry even though there are cameras in the laundry room and I was never able get it back or even find out who took it. Tracking down the manager after this and trying to get them to go through footage to find the person took forever. Even after "checking" the footage, apparently they couldn't find out who it was. After this situation, I had to watch my laundry. So, I took my laptop and sat at the table. I had a verbally abusive old woman try to bully me out of my seat and when I refused to give it up she verbally harassed me until her laundry was done. Parking: Parking is expensive at $42/week. The spots are really small and they allow cars to park with a motorcycle behind them. It's already very difficult to park. I've been scolded a few times by a maintenance guy for "driving too fast" and going to wrong way. Unfortunately, parking in some of the spots requires going the wrong way and even backing in. Electricity: I couldn't use my stovetop cooker and my microwave at the same time or the electricity would go out. Internet: The apartment "comes with" internet and cable, but our unit didn't get a great signal and we had to spring for paid internet. Mini fridge: The mini fridge doesn't keep food like a normal fridge does. My food was spoiling in about 4-5 days. In order for you to keep anything frozen, you have to crank the freezer up almost all the way, but then you'll find your freezer items get freezer burnt very quickly. Pest Control: Plan on having to leave your apartment for a couple hours and taking your animal with you once a month midweek midday for pest control. Paying Rent: They are switching to online system soon, but you have to physically go down to the front desk and hope someone there can help you. Only certain people are allowed to take rent payments. If they aren't there or if they are on break, you're out of luck. You can't pay after 10pm either. Maintenance: Our bathtub was patched 3 times, because it had cracked and was leaking into the apartment below us. Even after three patches, Island Inn refused to fix the bathtub properly even after they had brought in someone for an estimate. Maintenance told me I couldn't take a bath anymore. Lease: They tried to be sneaky and change the lease terms on us. They had residents sign when they stopped by the front desk. I asked to take it home and refused to sign it. It had a lot of ridiculous rules like not being able to cook on a stovetop. Deposits: Make sure you get receipts if you turn in items that you don't want to have in your place like sheets, tv, etc. They don't write anything down. Also, keep all paperwork on deposits, because I almost didn't get my refund for the deposit I put down for the garage key fob, when I was checking out.

I've lived in this building for two years, and the experience has been nothing short of frustrating…read moredue to constant harassment and unfair treatment by management. Throughout my lease, the leasing office has repeatedly accused me of marijuana use in my unit with absolutely no evidence. I've never been issued a lease violation, no neighbors have come forward with any direct complaints, and no one has ever found anything in my unit. Still, they continue to make baseless assumptions and treat me like a problem instead of a resident. What makes it worse is the complete lack of fairness and consistency. As my lease is coming to an end, the same management team that has spent the last two years harassing me is now reaching out to ask me to renew my lease yet they refuse to allow me to transfer to a different available unit in the building. I was told that if I want a different apartment, I would have to move out entirely and reapply like a brand-new tenant. No flexibility, no appreciation for being a two-year resident. Just a cold "no" with zero willingness to work with me. That makes no sense, especially after fulfilling my lease and paying rent on time for two years. This kind of treatment feels incredibly unfair and discriminatory. The management's behavior shows they don't care about long-term tenants, only control and convenience for themselves. The apartments themselves might be decent, but the way the leasing office treats people especially long-term tenants is unacceptable. I hope a supervisor or someone higher up sees this and reaches out to help fix this situation. I should be able to transfer to an available unit without being forced out.

Interested renters BEWARE!! This is your classic bait and switch. We visited this property and were…read moreimpressed by the self guided tour of the Model unit. We signed lease and payed deposit only to show up on day one with moving truck from 500 miles away to a unit with an overwhelming smell of cigarettes. The manager named "Jericho" tried so hard to convince us the prior tenant who lived there for 9 years was not a smoker and the smell was "wood" although he was unable to name the source. I firmly believe he would lie about other things. In addition, the microwave is installed 8" higher than industry standard making unsafe conditions for my 21 year old daughter at 5'1" tall. Oh, and the water in the shower just trickles out making it impossible to use. So when I reached out to the community Manager, Victor, with my concerns hoping to move to the same unit on a lower floor 3 days ago, my texts were ignored. What a terrible management team. Shame on me for not doing more research on this unethical group of people trying to falsely promote these units that are not fit for human living conditions. Btw, don't fall for these 5 star reviews likely written by bots

10/10 what you see is what you get. Maintenance is on top…read moreof it. Whenever you open a ticket they take care of it in less than 24hpurs. 3 big elevators for 8 floors is more than enough

The leasing team here made my application process smooth. They were communicative and helped make…read moresure I got everything I needed to move in as soon as possible. Looking forward to living in downtown!

We did our tour with Jose Pantoja and he was amazing! He let us know all the costs, showed us…read morearound the apartment buildings, and was very accommodating and friendly! Highly recommend requesting Jose Pantoja if possible when you tour these apartments.

Jose was really helpful and answered all the questions we had. the apartments are really nice and…read moreso are the staff in general

Brandon was SO awesome! He showed us all over and spent so much time answering all of our questions…read moreand if he didn't know he found out. :)

UPDATE: After posting this review, I contacted Diega management directly and provided additional…read morecontext. Earlier on the day my vehicle was towed, we had actually been contacted by the building and specifically instructed to move the car to the guest parking and NOT the guest/future resident parking area. We immediately complied with those instructions, only for the vehicle to be towed later that same day over the permit date. I also provided photos taken the same and following day showing multiple vehicles parked without any visible permits, which only added to my concerns about inconsistent enforcement. Unfortunately, management's response felt automated and impersonal. Rather than considering the specific circumstances or how easily this could have been resolved with a courtesy call, the response focused primarily on reiterating parking rules. I understand rules exist for a reason. My issue is with how this situation was handled, the apparent inconsistency in enforcement, and the complete lack of consideration for an honest mistake that resulted in a $440 expense.

Recently made my way back to view these apartments because I may need to relocate to the area and I…read morecan see there was a clear improvement on the property as a whole. Props to maintenance and the rest of the team there

I live at F11 for more the 5 years. Came here in 2019 and it…read morewas amazing since day one. I love everything about my apartment and the building. Top notch appliances, hardwood floors, amazing shower, really the highest living standard in downtown San Diego. The building pool is cozy and fun. The GYM is great and equipped with everything needed for good cardio and weights workouts. The management and maintenance teams very responsive and always willing to resolve any issue that might come up. I highly recommend to check it out.

I moved in February 2026 and intentionally waited to write this review. Every new building has its…read moreups and downs, and I wanted to give the community enough time to see how management handles situations and addresses unexpected issues. Let's start with the areas that could use some improvement. The rooftop has a large TV screen for residents to enjoy, but unfortunately, it has been broken since I moved in. I've been told several times that it would be repaired, but it still hasn't been fixed. My previous building, Radian, also had an outdoor screen, and when it stopped working, it was repaired within a couple of weeks. So, I know these types of issues can be resolved relatively quickly. The second area I would like to see improved is the cleaning of the common areas. In my experience living in other luxury apartment communities, the floors and shared spaces were cleaned at least every other day. More consistent cleaning would help maintain the overall appearance and experience of the building. Aside from those two things, I really don't have any major complaints. Any other issues I've experienced have been addressed and resolved within a couple of days, which I really appreciate. Now for what makes this building truly special: the people who work here. The leasing team is always friendly, welcoming, and willing to help whenever they can. They strike the perfect balance with residents--friendly enough to make you feel like part of the community without ever being intrusive. The concierge team is also in a league of its own. Triana, in particular, has gone above and beyond for me on countless occasions. He consistently goes beyond what is expected of him, remembers my guests, and greets them as warmly as he greets me. Whenever I experience even the smallest inconvenience, he is quick to step in and help. Overall, The Lindley is an amazing place to live. While there are a couple of areas where I think improvements could be made, the exceptional staff and the sense of community truly make this place feel like home. I'm genuinely happy to call The Lindley my home.

Two stars. Calling this "luxury" feels like false advertising with a rooftop…read more Maybe if this is your first "luxury" building, you'll be impressed. Maybe if you just moved to San Diego and vinyl floors, a high floor and a polished leasing tour scream luxury to you, congratulations -- you may have found your dream home. This place feels like it was designed specifically for transplants who moved to San Diego five minutes ago and haven't figured out what they're paying for yet. Seriously, ask your neighbor if they're actually from San Diego. I'm starting to think the answer is probably no. If you're actually from here, know this market, and know what premium California rent is supposed to buy, the disappointment sets in quickly. And please, during the tour, TOUCH THINGS. The cabinets feel cheap and flimsy. The flooring isn't hardwood -- it's vinyl. Once the leasing-tour lighting wears off, you start wondering exactly which part of the apartment warranted the luxury adjective. A view and a rooftop do not magically turn cheap finishes into luxury. And concierge? An entire experience of its own. The eye rolls, dismissive attitude and general air that residents are inconveniencing the person sitting at the front desk would almost be funny if residents weren't paying thousands of dollars every month to live here. You represent the FRONT LOBBY of a supposedly luxury building. Basic professionalism isn't an optional amenity. I pay my rent. I'm not paying your salary separately. Act accordingly. And despite all that attitude, I've had packages disappear multiple times. Amazon probably thinks I'm running an organized refund operation at this point. Amazon, babe, it's not me. It's the building. Then there's the pool. I laid down to tan and ended up with actual shards of broken glass puncturing my skin. Management came outside, saw what happened and asked if I was okay. I followed up afterward by email. No response. Nothing says luxury management quite like "Are you okay?" followed by complete radio silence. And prospective residents should know that there is literally a HOTEL operating inside this supposedly luxury residential building and sharing amenities. I have no idea whether the broken glass came from a resident, hotel guest or someone else. I just know checking a pool lounger for glass before putting my body on it wasn't included in the leasing presentation. Then there are the elevators, which seem to maintain their own work-life balance. And if you enjoy sleeping, good luck with the surrounding construction. I've dealt with construction noise outside my bedroom while another building has gone up and affected my view. Obviously management doesn't control every construction project happening downtown, but it certainly adds another layer of comedy when you're already questioning exactly what you're paying a premium for. New management has done absolutely nothing to improve my opinion of this place. Communication and follow-through have been disappointing, and judging by the resident group chat, dissatisfaction with the building isn't exactly a niche hobby. Prospective residents: research Greystar yourself. Don't rely on a beautiful leasing tour, and don't rely solely on this review either. Read reviews. Read public records. Research the company. Then make your own decision. Luxury isn't an adjective you slap on a listing because the building is tall. Luxury is quality. Luxury is service. Luxury is security. Luxury is professionalism. Luxury is feeling comfortable in the home you pay a substantial amount of money for. This building charges for the word and delivers the aesthetic. If you're a transplant who just wants to say you live in a downtown San Diego "luxury high-rise," perhaps you'll be perfectly happy. If you actually know San Diego and know what genuine high-end living feels like, shop around. Save yourself the gorgeous tour and subsequent character development. Two stars. One for my apartment. One for the view I have. Concierge and management can fight over who earned neither.

The good: Great amenities, pool, sun deck, bowling, bbq area…read moreetc. Good location downtown close to the Padres stadium and friendly staff. They have units facing into the courtyard which eliminates the street noise. Pretty standard pricing for the area. The bad: The building was kept cleaner when I first moved in, my hallway started to smell like urine. The building allows pets but they need to clean the carpets more often or replace them with flooring that is easier to clean. As noted by other reviews they will charge enough to keep the security deposit for standard wear, illegal in California but they do it anyway since most people won't waste time in small claims court for $600.

One Star I've lived…read morein this so-called "luxury" apartment complex in downtown San Diego for almost three years, and the decline has been dramatic and deeply concerning. When I first moved in, the community felt safe, clean, and professional, with many military and law enforcement families. That atmosphere is completely gone. This place originally got my attention because of the long list of amenities and the close proximity to the stadium, but none of that is worth it anymore. The amenities are constantly broken--especially the gym equipment--and it takes forever for anything to get fixed, if it gets fixed at all. For a property that markets itself as "luxury," the level of neglect is unacceptable. Cleanliness has seriously deteriorated. The first-floor carpet was visibly dirty and stained with urine for an extended period before it was finally replaced, and even now there is consistent dog urine in the elevators and stairwells. Common areas often smell and are clearly not being maintained to any acceptable standard. Security has been significantly cut back, and it shows in every way. Storage units in the parking garage are frequently broken into. I personally had property stolen and had to file a police report. Despite this, management showed little to no urgency or concern. I am currently trying to break my lease because I no longer feel safe living here, and management has been dismissive and indifferent throughout the process. Package handling is another major issue. Amazon packages are often held by management in their office for weeks or even months with no notification, leaving residents unsure whether their deliveries are lost or stolen. Noise and safety issues are constant. First-floor alarms go off at all hours of the night, disrupting sleep and adding to the overall sense of chaos. The environment feels uncontrolled, with people openly doing drugs on the roof and homeless individuals throwing rocks at first-floor windows. For the amount of rent being charged, this property fails on every level: security, cleanliness, maintenance, and management accountability. Despite the location and amenities on paper, it is absolutely not worth it. I would strongly caution anyone considering living here to look elsewhere.