My experience with Studio Shed began positively, but unfortunately, it took a significant downturn after we paid in full. Initially, Studio Shed was very supportive with permitting and design, and we felt confident in their services. However, this confidence diminished once we settled the full payment for both the structure and the contractors.
Initial Experience: We purchased the Summit Series model from Studio Shed, which, at around 1,000 square feet, was their largest at the time. Up until the delivery of the structure, everything went smoothly. Studio Shed also provided us with contractors they deemed "highly recommended," which we trusted given our good relationship with them.
Contractor Issues: The contractor, Cadre General Contractors, visited our property only twice. The first visit was for an initial assessment, and the second, which lasted less than 10 minutes, was in response to our concerns about the quality of the work.
When it came time for the siding installation, Cadre sent a worker who was unqualified and had no experience with Hardy Plank siding, despite the requirement for certification. We confirmed this directly with him and the Hardy Plank website. He occasionally brought along a friend to help. Since we don't live on-site and the property is a 2-hour drive from Seattle, we didn't see the siding until it was half-completed. Upon inspection, we noticed significant issues and reached out to Cadre General Contractors. They acknowledged the poor quality but only removed two panels before leaving the site for good, spending a mere 10 minutes there, as confirmed by our security cameras.
Studio Shed's Response: After Cadre deemed the work acceptable and refused to address our ongoing concerns, we presented photos of the poor-quality work to Studio Shed. Unfortunately, Studio Shed refused to provide any support or acknowledgment of the issues. Despite our clear evidence to the contrary, they deemed the work acceptable and made no effort to rectify the problems, leaving us feeling ignored and unsupported.
Resolution Attempts: After realizing our recourse was limited due to having paid in full, we sought legal advice after exhausting all other avenues. A lawyer reviewed our contract and confirmed that pursuing legal action would be prohibitively expensive. Our attempts to communicate with both Cadre and Studio Shed through legal channels were ignored.
Recommendation: Given my experience, I strongly advise against paying Studio Shed in full before the work is completed. Instead, engage a trusted local contractor who has reviewed your plans thoroughly and avoid using Studio Shed's recommended contractors. We felt taken advantage of after paying upfront, and Studio Shed's response to the issues was disappointing. I would not recommend Studio Shed based on my experience. If you choose to proceed with them, pay only a minimum deposit and avoid their recommended contractors. Ensure that any contractor you work with is certified and experienced in the specific work required. I was shocked by the poor workmanship of Cadre General Contractors, and Studio Shed's indifference was surprising. Additionally, I encourage you to have a lawyer review any contracts, as this might save you a lot of money in the long run. After dealing with the initial distress, we began meeting with local contractors to remove and replace the siding, and every single one was dismayed by the quality of the work.
Most Recent Updates: As previously mentioned, we consulted with six local contractors to assess the work and provide estimates for removing the siding, windows, and doors, and then replacing and reinstalling them correctly. After reviewing their past work, customer experiences, and cost, we selected the contractor that best met our criteria. We have accepted a bid of $37,000 to commence work in September. Quotes from other contractors reached up to $60,000, and each contractor independently confirmed that the siding needed to be completely removed to ensure the job was done correctly. read more