Andy Cummings and his crew outdid themselves with the quality of their workmanship and service…read more From start to "finish" everything was top notch and the results are beautiful - highly recommend Cummings Hardwood Floors!

As many folks hopefully do prior to embarking on a daunting project like hardwood floor refinishing…read morethroughout their home, we scoured online reviews to learn more about vendor options. We then met with several...ultimately choosing Cummings Hardwood Flooring. As I begin to write this review, I glance back over the earlier reviews (2020-2023) we originally found for this company...and can honestly say...NOTHING HAS CHANGED since those earlier postings. Our original meeting with Andy to obtain an estimate was refreshing (inclusive, respectful and knowledge-sharing). His team, as promised, arrived when he said they would. They were exceedingly respectful of the fact that I work from home (and wore earbuds rather than blaring a boom box and shouting). They seemed very organized, worked well together, and cleaned as they went. They completed the project in less time than estimated ("because Mike was on the job..."). Their style and workmanship are clearly deserving of a 5* rating...and we would highly recommend Andy and his team at Cummings Hardwood Flooring and use them again. The only thing we would encourage folks embarking on this type of project to do is invest the time to learn as much as you can about wood, textures, styles, colors, etc. The end product on our floors was much lighter - both in color and in finish - than anticipated. From our perspective it would have been helpful to have seen some type of color/finish samples to better understand the nature and results of the work being proposed. Clearly our bad...not theirs!! :)liz and alan

We hired Contreras for a couple of quick, small projects in our home - drywall patching, hanging a…read morecurtain rod, and installing eye hooks in some ceiling studs. From start to finish communication was quick and thorough. We received a great quote and were able to get on the schedule for the next day. The crew arrived on time and worked with both speed and quality. They cleaned up after themselves before leaving and were very respectful. We will definitely hire Contreras again.

I had a very disappointing experience with Collen of Contreras Builds when I hired the contractor…read morefor touch-up and painting work on part of my exterior walls. In the painting project, I provided high-quality paint and caulking, and Collen's quote was higher than another I received. I chose him expecting better-quality work, as he promised. Unfortunately, the opposite happened. The painting was done unprofessionally and resulted in extremely poor quality. The contractor rushed through the job, painting two colors simultaneously without taping, which caused colors to overlap along the dividing lines. He also skipped the sanding step entirely, leaving uneven surfaces with rough patches, missed spots, and areas overloaded with paint that formed drips and bulky textures. Many gaps between wood beams were left unsealed, as shown in the photos. The contractor also made a careless mistake on the entire west wall--staining the narrow sides of the beams with the wall color, ruining the intended original color pattern and making the beams look flat and mismatched compared to the rest of the exterior house walls. Yet, Collen refused to fix the mistake. I also had Collen quote $310 to replace a water-damaged wood beam at one damp exterior corner of my house with a composite board for better water resistance. After removing the original wood beam, the wood board behind it also showed some water damage with two soft, wet spots. Collen instructed his worker to cover the damage with the front beam. Proper repair steps should include either replacing the damaged part or removing loose wood, treating it with wood hardener, and filling holes with epoxy or wood putty. Collen refused to replace it, so I scraped out the soft wood and let it dry while his worker was on a break. Later, the worker said that Collen instructed him to only put thin tape over the damaged board, leaving the holes unfilled. Collen also used a cheaper OSB board, which has poor water resistance and was not the agreed-upon water-resistant composite material--essential for this moisture-prone spot. During the two days they worked here, I provided boxes of water, baked a pizza, and asked if anyone needed a snack. I was friendly with the workers and thanked everyone throughout. However, Collen was often rude, disrespectful, and insulting--sending messages such as, "you wanted cheap work on a pile of shit house." He wanted me to replace all the exterior trims and parts (so he could make a bigger profit). On the second day (their last day on site), he repeatedly pressed for payment before the project was finished, even though I had already paid a deposit before work began. In the middle of painting that morning, Collen suddenly pulled the crew off the site. He then texted me a series of unprofessional and intimidating messages, including: "If the invoice can't be paid at 3 p.m. being reasonable, we will leave then do what we need to do." "I will take this to court which will cost a lot of money and my invoice will be out the door new pricing." Despite my assurance that he would receive the remaining balance once the project was completed, he continued to threaten me: "You can pay your remaining invoice right now but we are not doing anything more. If it's not paid then I will pursue with my report with my lawyer." "I will have my lawyer reach out and worse comes to worse we will file a lien with the city." Three hours later, Collen sent two workers back to rush through finishing the painting. I paid the invoice in full at 5 p.m. They left without the promised walk-through and did not complete the contracted work, including painting the soffit. The painting project only involved the west side and part of the north side of the house exterior. Although it was originally agreed to complete the north wall up to the garage door, Collen had his worker stop two-thirds through and demanded an extra $750--on top of the $1,870 already paid--to finish the job. This demonstrates his manipulative tactics and lack of integrity. Collen's claim that I was "hostile" is completely false. During the less-than-two-day project, despite Collen's unprofessional, rude, and bullying behavior, I remained friendly with the workers, thanked them throughout, and reminded Collen to be positive and constructive. After I posted my honest review, Collen retaliated by posting a false and defamatory review on my business site, claiming my home is "completely rotting"--which is untrue, as I regularly maintain and repair it. His statement that "Your neighbors did in fact reach out to us to let us know you cause problems with almost everybody" is entirely fabricated and clearly intended to damage my reputation. The above examples reflect only part of the unprofessional conduct and poor workmanship I experienced in this case with Collen. I hope no other customer has to experience the disappointing service I did.

We've had issues with our home's original hardwood floors since we moved in with splinters and…read morecracks. We finally decided to repair them and reached out to ASA- they gave us a no-nonsense quote for installing new floors and did so with a fast turnaround. We couldn't be happier with how they turned out and love the final product.

These floors didn't look this good when my house was built in 1931! They look just stunning. We…read morehad the floors refinished but also new wood laced in to cover the no-longer used HVAC floor vents and for the most part you can't tell. We had a problem, that was not the crew's fault, when our fridge ice maker line leaked after the application of the first finish coat. They were great and got it taken care of, re-sanding and refinishing the affected areas. The only issue was communication, especially early on. Be sure to coordinate with the managers so that the plans have been communicated to the crew before the work starts, and stay in touch with the managers. Once I engaged with them it was quite responsive , and most importantly the work is fantastic. We will be enjoying these floors for decades.

The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

Let me share with you my experience,…read more Walter their salesman came out to give me a bid Once he found out that Home Depot had done the estimate already, he just used the amount of boxes which was about 80 for the estimate. He did no measuring or anything else. He was gone in about 10 minutes. (I needed only labor as I was purchasing the material from Home Depot.) Once we agreed on Price to have all the existing solid wood baseboard, removed the new floor put down and the baseboard put back. I agreed to the job. Pricing; I agreed on 50% down and 50% when the job was completed to maintain some control of the final product I'm very glad I did this. Their policy is to get 100% upfront, which I never recommend anyone for any service, ever do. The very next day after agreeing on terms with Walter, I got a call asking for 100% of the money I told this lady that's not what we agreed to and she said well that's what we normally do and I said you better call Walter. I'm gonna cancel the job. She did came back excepted 50% Overall, the subcontractors that came out from a company called Sun sunshine floors did a pretty good job putting in the material But it's the follow up , putting doors back on , getting trim put back on that was a real headache and took me almost 30 days to get done and also a threat of a complaint to get what I considered to be a very reasonable discount about $370 off my bill In the end, I fixed the existing problems myself because it was too much of a headache after they finally agreed to give me the discount Finally, a reminder again if you use this company, do not pay 100% upfront you'll have no control over the job over anything that needs to get fixed and you'll be working on their timetable, while they have all your money ------- Part 2 It's smart that Kelly took down her first knee jerk response to my above comment since is was inaccurate and not well researched. "Telling me I agreed not to leave public comment in agreement for the discount" -that was true if you accepted my generous offer.... the first go round. I'm going to guess that she finally got around to actually reading.... the 2nd email with my threat to file a complaint with yelp. Poof.....gone and replaced with boiler plate sorry we messed up and we should have done better. " Kelly, I wish you would have taken seriously my first initial complaint to your company and really taken the time to call me and find out what happened, Sincerely apologize, accept my generous offer and maybe even go a bit farther to make me happy and satisfied, If you had done so, we wouldn't be having this stupid engagement in the first place. Even after all that, I do hope you have a Merry Christmas and a Happy New year.

We are so happy for hiring Express Hardwood & Flooring to sand our hardwood kitchen floor and to…read morechange some damage wood boards in our living room because they made a great and neat job. Fernando who we contacted for the job was very helpful coordinating everything , Roger did the sanding which looks so pretty after taking all the precautions to avoid the dust coming out of the kitchen and Kevin Santos, the wood installer was super nice and did an amazing job removing the damage boards and installing new ones! Congratulations to the best team! I would highly recommend this company !!

There is no confusion. How are you going to help? Are you going to help my kids breathe again? You…read morehave made our lives hell. Close your business down so you don't hurt any more people, that's how you can help. Your salesman dismissed us. Your refinisher kept saying the dust will not go there, knocked down the extra protection we had in place and left an awful mess. Your team blocks reviews in other places, thankfully people can be warned here.

Cannot praise the team at Custom Flooring Specialists enough! Ari came out and talked us through…read moreall our carpet and tile needs, we went into their store and worked with their sales team to pick out materials, and Michelle was so communicative with us, once we accepted the quote, immediately got us on the books super fast. The actual team who installed the carpet was awesome, Riley was great to work with when installing our new baseboards, Luis did an excellent job on our bathroom tile, and Roger went above and beyond to make sure everything went smoothly. Truly you can tell these folks care about your project and their quality of work. Incredibly impressed with everyone involved. Will definitely be using them again when we change the rest of our flooring in our home. And would absolutely recommend them to anyone along the way!

Everyone at Custom Flooring was great to work with and the end result was just what we were looking…read morefor. Michelle is great, very easy to work with as well as her entire team. Thanks!

the gentlemen that came to install my flooring were efficient and very courteous! my floor looks…read morebeautiful!

Larry was fair and professional from the very beginning. His crew was fast and did a great job…read more There's nothing more you need from a flooring company.

I needed a door seal fixed (Before and after below). I…read morecalled Jim on Saturday evening, he answered, and he said he could fit me in Monday afternoon at 1pm. He said $xx.xx on Saturday, but Sunday I got it in my head I was gonna help make this go faster and took up the carpet and was able to make a fairly good seam (‍). trying to lay the room back down I discovered I was two inches short on the opposite wall! So i waited for Jim hoping he would be forgiving of my further interference. He was and didn't say anything to up charges. Integrity and clarity is what he had. I paid generously ($xxx.xx) and would again; he gave two hours of his time, to fix my blunder, at a rate less than the fuel he came here on. that speaks volume to his character.

Called and spoke to him THREE times. The first two he told me he would call me back to schedule…read more The third call we made an appointment and I took off work to wait for him. He never showed up and I am four blocks from his warehouse... while he came well recommended maybe that was from his earlier days? Disappointed.