The nails turned out OK in the end, but the experience of being at the salon was what lowered this…read morereview. The treatments were $200 total (two classic manicures and two classic pedicures). Due to the service we received and the less-than-impressive results, I would not recommend this salon to someone looking to get their nails done in Sun Prairie. When I arrived, they seemed to have over-booked themselves, as they didn't seat us for over 30 minutes. During the pedicure, I asked for a French tip design, which ended up being a pink polish that dried bumpy with a shaky white line along the top. The water was initially lukewarm, and we were left sitting with it for another 30 minutes. As I mentioned, I initially booked 2 classic manicures (not gel). We were both convinced into switching to gel polish instead after we asked for designs, as the techs said that the designs would turn out better with gel. I asked for a small design (stars on two nails), and the designs ended up smudged and looked sloppy, which the tech refused to correct when I asked. After the tech was done with my friend's design and the polish was curing under the lamp, she experienced pain due to the heat and quickly withdrew her hands. The tech was rude when this happened and seemed frustrated and impolite despite her expressing pain. We both ended up with polish all over our hands, which the techs did not remove or acknowledge. Although the people behind the front desk, who I believe were the owners or managers, were very polite and thanked us for being patient, the techs seemed rushed, were rude, and were upset when asked to make corrections. The nails look OK from a distance, but as the person wearing them, the quality is underwhelming. If the mani/pedis had been higher quality, I would have been willing to look past the issues. However, with the subpar service, long wait, and disappointing quality of the treatment itself, it was simply not worth the $200 I spent.
