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    Stuart Weitzman

    3.0 (2 reviews)

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    6 years ago

    Helpful 7
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    4 years ago

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    Footnotes Shoes

    Footnotes Shoes

    2.8(12 reviews)
    3.4 mi
    $$$

    I have to say I am FURIOUS with the way things have been handled here. I ordered a pair of shoes…read moreonline for a photo shoot close to 2 weeks ago. They arrived and were incredibly small (even when purchasing them in a larger size as the site directed me to). So, I sent them back for an exchange. I received an email (no reasoning either) stating that I was being refunded for LESS than the amount of the shoes and shipping combined. They didn't attempt to contact me at all. When I called, they stated that they had none of the shoes left in any color in the size I had asked for. Why was it so hard for them to write that in the email? (bye bye star #1) So, I went online to see what they had that would be comparable. They had the exact same shoe in a fabric instead of leather. Why didn't the salesperson suggest this to me on the phone? Did they give a cuss about making a sale? No! (bye bye star #2) So, I call to ask them to simply exchange the shoe I returned for that one (which they had in the size I needed). They said they would, and the gentleman on the phone also said that he would refund me the shipping charge back to my account because it was an exchange. This NEVER HAPPENED. (bye bye star #3) This is when it got ugly. It was now a full week later, and I still had not received the shoes. They didn't send me any tracking information at all. When I called to tell them that the shoes were useless to me by now, they told me that there was nothing they could do about the missing shoes because they had been signed for. "I didn't sign for them, my delivery man didn't sign for them.. where the cuss were these shoes? And, what the hell do you mean, there's nothing you can do about them? Don't you have insurance?" "I'm sorry mam, but we don't take out insurance on anything under $500". (bye bye star #4). If it was possible to give them 0 stars, I would. The last star went away in my eyes when she left the phone to talk to a supervisor who told her that they could take things up with UPS and POSSIBLY get me a fraction of my money back. So, no matter what, I was paying for this mistake. They obviously didn't want my business from the get go. I should have stopped dealing with them from the moment they were out of the first shoe I needed. I cannot believe I am eating the full cost of a pair of shoes because I was stupid enough to trust a shoe company like Footnotes. I love shoes, and would have been a great customer for them, be it for business or pleasure, but I will never do business with them again!

    They do not stand by their products. I do not a retailer that does not stand by their private…read morelabel products. I purchased several pairs of shoes recently and they were not willing to even discuss a solution for one of the pairs that are completely uncomfortable and unwearable. They said go to the shoemaker and see if they can help you.

    2nd Ave Thrift Superstore - Nice vinyl section of the store

    2nd Ave Thrift Superstore

    3.4(77 reviews)
    4.4 mi

    I consider this the best thrift store in the area; not only is the selection huge, but the prices…read moreare unbeatable. They have huge sections of clothes (women/men/children), shoes, housewares, small appliances, media (video/music/books), toys, games, and even a small section with furniture. The prices are MUCH better than what I had recently seen at a different store. They do have a parking lot, which gets fairly busy, but I've always found a space. To drop off items for donation, you can just bring you car to the front of the shop, and there are large plastic bins where you can place your items. There is usually an employee there who can advise you, and can also give you a slip to fill out for tax deductions. Tip - If you do drop off items for donation, they have been giving out coupons you can use in the store too. We were able to get an additional 20% off this way!

    O if I could, used to be a wonderful store with nice luxury goods fair prices. Maybe two years ago…read moreemployee theft hauling suitcases full of luxury goods, the managers son. The company somewhat intervened.Since this time basically has overpriced junk. Fake items hundreds of dollars, they are not authenicators. Jewlery is a pathetic joke fake luxury $400. and up over $1000. People customers pay off employees to obtain authentic. Buyer beware please......I do not like to see the public/people exploited

    Photos
    2nd Ave Thrift Superstore - Lurkers congregate near the warehouse door, blocking shoppers, throwing footballs and starting arguments.

    Lurkers congregate near the warehouse door, blocking shoppers, throwing footballs and starting arguments.

    2nd Ave Thrift Superstore
    2nd Ave Thrift Superstore

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    Stuart Weitzman - shoes - Updated May 2026

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