I've been to this store many times during the past three years.
David who works in the book area is a polymath. He's also religious and a Southerner by birth. He's great.
Val works in the merchandise area. She acts tough, but she's really a Sweetie. She complains at times -- but you can tell coming to the store is one of her greatest joys in life. She's surrounded by dozens of workers and shoppers who know her by name and care about her. If her car were to break down, her shopper friends would undoubtedly fan out, pick her up and carry her home in bucket brigade fashion. She'd likely complain a few times, but she would also be smiling and waving at all the cars driving by. Having said all this, if shoppers misbehave, she will "politely" call them out.
Donna is a one of the few workers who has been with the store from Day 1 (along with Book David). She is trained to perform every job and she does them all with aplomb.
Sam is the de facto store greeter.
He knows hundreds of customers' names.
A couple of the regular shoppers (the Bad Actors) have attempted to pay employees to funnel the best merchandise directly to them. I heard from regular shoppers, who have frequented this store longer than I, that this behavior has existed since the earliest days of operation. As you can imagine, some employees have fallen victim to this temptation. Fortunately, management has fired the worst offenders. But the new hires face the same temptations, so I hope management remains vigilant.
Another employee is Alphonse. I've known him for decades, long before he landed in 2A. Sometimes I give him a ride home (he doesn't have a car). I believe he would like a few more hours of work each week, but, for some reason, I believe he is only offered part-time hours. Alphonse commutes into NYC for occasional acting classes. Maybe someday he will strike it big.
And then there's Realia -- dear, sweet Realia. She's the grand dame of the store -- albeit a young one with a figure to match. She once offered to take Val out to dinner. Val suggested Kentucky Fried Chicken. Realia said no and told Val she would take her someplace nice. Val asked if she would spend $20 on her dinner. Realia shook her head and told her she would take her someplace really nice and spend more than $20. Realia started to describe how much she would spend on Val's meal, then she paused several seconds -- presumably she was calculating a proper amount. Realia finally announced she would treat her co-worker, friend to a $600 dinner. I was thoroughly impressed. I imagine Realia will have to take Val out of Irvington, NJ, and whisk her to a 5-star restaurant in Manhattan. I'd like to be a fly on that wall. Realia is one of the workers -- perhaps THE worker -- who follows the company rules most diligently. She does not show any favoritism. If the managers were watching Realia on the camera feeds, they would likely either fall asleep because Realia is so robotic or cheer because her manner is perfectly proper.
Realia is from Georgia -- the state, not the country. When I first met her, I had assumed she was from some foreign land.
Realia must arrive at work before most other employees because her car is almost always backed into an end parking space in the back of the store. Perhaps none of the other employees dare take that coveted end spot -- they likely deem it to be reserved for Realia, the presumptive Employee of the Week, Month, Year, and Decade.
I was going to take a picture of Realia to show everyone, but when I told her of my plan, she laughed and flashed a beautiful smile and asked to be treated like a Normal. I have to honor that request. read more