Here's an important update on my last review. During a big move like ours, issues came out like…read morelost pieces or damage to a drawer. We called Nick the business owner and he sent William to repair and restore the damaged furniture. His service after the move is awesome, you can tell that customer satisfaction is very important to him, very rare nowadays. Impressive!!

Experienced a great move today! The movers were very polite and moved QUICKLY! Arrived in the…read moremorning and were done before noon. The pricing was very reasonable and affordable. I highly recommend and will definitely use them again!

I've been with them for approximately 3-4 years. Rented one of their 10x10 units. It was initially…read more$180/month. They only do month to month which was a first concern. Not willing to do long term leases at all. Within 6 months of renting from them we got our first increase by $50/mo. This kept going up and with increasing frequency to where we were getting two notices a year of increases as "market" adjustments. We got in the mail a few days ago a new of course increased rate now up to $432!!!! As of today we have turned in our notice of vacancy and have gotten a new storage unit. Same 10x10 size with Climate control. Price.....$189. Basically back to where I was a few years ago. Be very very aware of this place. The new place I'm at now only goes up once a year!!!! Additionally they have so many cars and boats parked that it's impossible to get a spot near your unit. You have to park in the farthest away spots from the door. Very happy to be getting out of there and saving almost $250/mo.

Do not rent from SROA. All they do is raise your rates every three months. They raised my unit by…read more60$ starting the month of November then turned around and raised my unit ANOTHER $90 for the month of December. Ludicrous. Over $400 for a 10x20 unit. When they are only charging $173 for a 10x 30 unit. The same 10 x 20 unit is going for $119 FROM THEIR OWN WEBSITE. When you ask why the rate increase they say it's the going rate but literally there is not one storage facility within at least 50 miles that doesn't even charge half of what they are charging me. And when you call all they say is they can't do anything because it comes from corporate. So only rent from them if you want to be scammed.

Extra Space Storage at Gran Park Way is a great storage facility. It is easy access, clean &…read moresecure. Doreen is absolutely the BEST! She goes above & beyond to help you. Very satisfied!

Very clean very professional staff I would highly recommend this storage! Convenient location!read more

Zaxivette and Alex are the best. Very knowledgeable and people friendly. I had several storages to…read morechoose from but I'm keeping this one!!! Thanks for your service today.

My experience with Shannon on the phone is beyond disappointing Her customer service skills are…read moreextremely poor, she is very unhelpful, rude, and dismissive of basic concerns. Communication was lacking, and it felt like resolving issues was not a priority. I would not recommend this location if you expect professionalism or support. Rates are increased constantly even when you are told the rate will not change. Rating this experience does not warrant one star, but you cannot post without at least one.

Jensen Beach storage is the most affordable and convenient place to store whatever you need! Nancy…read moreis one of the most helpful and kind people and she can help you find your perfect unit for what you need done. The price is super affordable on all the different types of units they have. If you're looking for storage for business or personal look no further than Jensen Beach Storage!

DO YOURSELF A FAVOR, STAY AWAY FROM THIS PLACE. Ever since Southern Star bought this Jensen Beach…read morefacility, every single change, from pricing, access to the unit (new locks with combos no one knows), and absent office personnel, has been detrimental to the customer and the experience. I will be shopping all alternatives to this facility, I am done doing business with your company

G re at customer service! Well lit and convenient for me and the wife. Planning on getting another…read moreunit too

Katie is great. Communication is lacking with a lot of businesses these days. It is never a problem…read morewith Katie.

They've been raising my payments every month or two without a warning. My payment has gone up a lot…read morein the last few months without any kind of warning. My payments have gone up almost $100 a month on top of paying a little over $300 a month. If you wanna be confused where a bunch of extra money is going every month this is the place to store

If you're ending your lease, do it in a way where you have proof of notice and not just them. Make…read moresure to contact them again when it should be officially cancelled. If they have any problems they will just bill you another month instead of letting you know about it. I paid 2 extra months because of that. Lesson learned I guess.

Great service by Frank. I was referred by a friend and was told management was good here. They were…read morecorrect. Service was quick and the manager Frank was most accommodating and we found we shared a common background. Facilities were what I was looking for at a good price. I look forward to utilizing there facilities.

Lilly was amazing very helpful with the process of getting my storage unit highly recommendedread more

Great prices, great family, clean and well maintained facility! Best in Martin County! Hidden Gem!read more

So had an appointment today between 12:00-12:30. I got held up due to delay in my first…read moreappointment and train- hence arrived closer to 12:32. Office locked-no one on site. To me- an omen of what would happen if there was an issue. Looking elsewhere!

Spoke to a nice young man named Derek who guided me through the process of renting a unit. He is…read morevery knowledgeable and I'm quite sure an asset to the company. That is what you want in business. Someone who will be helpful and address your needs. That's Derek!! Ty