Here's an important update on my last review. During a big move like ours, issues came out like…read morelost pieces or damage to a drawer. We called Nick the business owner and he sent William to repair and restore the damaged furniture. His service after the move is awesome, you can tell that customer satisfaction is very important to him, very rare nowadays. Impressive!!

What an amazing experience ! Nick owner of DP coordinated a fantastic move. Imagine TWO 26 foot…read moretrucks of precious delicate furniture, antiques, crystal & china arriving in perfect condition ! The crew Joshua, Jonathan, Jaxson & DJ treated everything as though they were moving cartons of eggs. They were so polite kind & considerate. We worked together for two full days. Their attitude was always positive. I was SUPER nervous that something precious to me would get damaged in such a move. Everything arrived in perfect condition. The pricing although not the least expensive of the (4) movers we interviewed, was reasonable & fair. Nick, thank you for sending us such a wonderful moving team ! So refreshing to find people who still take pride in their work & keep their word. DP moving & storage deserves 10 stars ! We would use you again & recommend you to everyone !

The facility is good, although the sliding doors seem to be constantly broken. However, storage…read morefees have increased twice in under a year. Now paying $60 more per month than when I rented it 10 months ago. There's no justification for this, and no reason for it other than greed.

I have been a customer at Prime Storage in Jensen Beach, FL since January 2024, and my experience…read morehas been extremely frustrating. Since signing up, they have increased my rent three separate times in less than a year. The constant price hikes eventually forced me to downsize to a smaller unit just to manage the cost. The biggest issue, however, was their handling of "required" contents insurance. They charged me $17 per month for their insurance, even though they claim to accept homeowners insurance as long as it covers contents not located at your primary residence. My homeowners policy does cover this. I provided my declaration page and additional supporting documentation clearly showing coverage for off-premises contents. I even had my insurance agent email them directly confirming that coverage is extended to storage units. Despite all of this, Prime Storage refused to accept it because the documents did not explicitly use the words "storage unit." That is an unreasonable and overly rigid policy, especially when the coverage is clearly in place. In short, unless your insurance paperwork uses their exact preferred wording, you're out of luck and will be forced to pay their monthly insurance fee no matter what proof you provide. Between the repeated rent increases and the insurance runaround, this company has been a major disappointment. Beware of Prime Storage--they will find a way to charge you regardless of what you do. I would strongly recommend looking elsewhere.

Very quick and easy to reserve a storage space, mostly done over the phone due to Covid. Storage…read morearea is clean, easy access, climate controlled, good security and I've had zero problems! I feel comfortable having my stuff stored with them. Highly recommend!

Allison is just the best! She genuinely cares about the customers and makes sure you get what you…read moreare paying for. I would definitely recommend her and this business!!

Amazing service! Reserved & gave me all the info I needed same day to safely hold my stuff! Shout…read moreout to Alex & his colleagues for great service!

These guys are the best... Have my boat there and trailer and it is very secure very close to…read moreSailfish Marina and Sandsprit Park where I can launch

The people who manage this place should be fired. I've never seen something so disorganized and…read morescrambled. On top of that rude. I'm not one to post negative reviews, as a matter of fact I never have, but people need to be aware.

Great staff, very helpful. Made reservations over the phone, reasonable fee for boat storageread more