Here's an important update on my last review. During a big move like ours, issues came out like…read morelost pieces or damage to a drawer. We called Nick the business owner and he sent William to repair and restore the damaged furniture. His service after the move is awesome, you can tell that customer satisfaction is very important to him, very rare nowadays. Impressive!!

Experienced a great move today! The movers were very polite and moved QUICKLY! Arrived in the…read moremorning and were done before noon. The pricing was very reasonable and affordable. I highly recommend and will definitely use them again!

Amazing service! Reserved & gave me all the info I needed same day to safely hold my stuff! Shout…read moreout to Alex & his colleagues for great service!

These guys are the best... Have my boat there and trailer and it is very secure very close to…read moreSailfish Marina and Sandsprit Park where I can launch

I've been with them for approximately 3-4 years. Rented one of their 10x10 units. It was initially…read more$180/month. They only do month to month which was a first concern. Not willing to do long term leases at all. Within 6 months of renting from them we got our first increase by $50/mo. This kept going up and with increasing frequency to where we were getting two notices a year of increases as "market" adjustments. We got in the mail a few days ago a new of course increased rate now up to $432!!!! As of today we have turned in our notice of vacancy and have gotten a new storage unit. Same 10x10 size with Climate control. Price.....$189. Basically back to where I was a few years ago. Be very very aware of this place. The new place I'm at now only goes up once a year!!!! Additionally they have so many cars and boats parked that it's impossible to get a spot near your unit. You have to park in the farthest away spots from the door. Very happy to be getting out of there and saving almost $250/mo.

Do not rent from SROA. All they do is raise your rates every three months. They raised my unit by…read more60$ starting the month of November then turned around and raised my unit ANOTHER $90 for the month of December. Ludicrous. Over $400 for a 10x20 unit. When they are only charging $173 for a 10x 30 unit. The same 10 x 20 unit is going for $119 FROM THEIR OWN WEBSITE. When you ask why the rate increase they say it's the going rate but literally there is not one storage facility within at least 50 miles that doesn't even charge half of what they are charging me. And when you call all they say is they can't do anything because it comes from corporate. So only rent from them if you want to be scammed.

Extra Space Storage at Gran Park Way is a great storage facility. It is easy access, clean &…read moresecure. Doreen is absolutely the BEST! She goes above & beyond to help you. Very satisfied!

Very clean very professional staff I would highly recommend this storage! Convenient location!read more

Best in service, clean, and secure. Been a customer on and off for years. Whether it was a vehicle…read moregarage or a storage space the overall experience was summed up in peace of mind. The Manager Joseph Pritchard has been there for years which identifies the company takes care of its team and second to see Mr. Pritchard as a consistent front for the company it makes you feel good about the business, the standards remain the same and your storage needs are in good hands.

Great place to store a car or anything else. Staff is friendly, helpful, prompt and easy to get in…read moretouch with. Very straightforward and easy dealings. I highly recommend Stor-A-Way II.

Zaxivette and Alex are the best. Very knowledgeable and people friendly. I had several storages to…read morechoose from but I'm keeping this one!!! Thanks for your service today.

My experience with Shannon on the phone is beyond disappointing Her customer service skills are…read moreextremely poor, she is very unhelpful, rude, and dismissive of basic concerns. Communication was lacking, and it felt like resolving issues was not a priority. I would not recommend this location if you expect professionalism or support. Rates are increased constantly even when you are told the rate will not change. Rating this experience does not warrant one star, but you cannot post without at least one.

They've been raising my payments every month or two without a warning. My payment has gone up a lot…read morein the last few months without any kind of warning. My payments have gone up almost $100 a month on top of paying a little over $300 a month. If you wanna be confused where a bunch of extra money is going every month this is the place to store

If you're ending your lease, do it in a way where you have proof of notice and not just them. Make…read moresure to contact them again when it should be officially cancelled. If they have any problems they will just bill you another month instead of letting you know about it. I paid 2 extra months because of that. Lesson learned I guess.

Place was very clean and bright. Staff was friendly and helpful. Prices for units seemed fair…read more Overall I had a good experience there. Would recommend to a friend.

Prompt, prepared and extremely organized is how I would describe Annette and her team. I have moved…read more20 times over the years and this was the least stressful. The hourly rate is fair so tip these ladies well!

Branden and Annette were fantastic! I seriously could not do this without them. Friendly hard…read moreworking movers. A 10 out of 10