I called the owner about redoing the stairs at my house. It was a good-sized job and I was ready to pay for it. We texted back and forth, and each time he asked for more: my address, email, photos, details on what I wanted. I gave him everything.
Then he told me he was too busy and couldn't help until end of summer, even though we'd never discussed timing. When I pointed that out and said end of summer was fine, he backtracked and said he'd send an estimate the next day.
He never did. I texted again a few days later. No response.
He spent all this time collecting my personal information and never even gave me a quote. If you're too busy to follow through, don't waste people's time asking for it. Unprofessional. read more