The Strut Center is great: they offer free STI testing. Sexual health for the queer community is certainly something that's top of mind for me and recently I participated in the final AIDS/Lifecycle, a 7-day fundraising bike ride from San Francisco to Los Angeles. The money raised during this bike ride, directly funds initiatives that the Strut Center offers and I'm proud to see my fundraising dollars invested in such important causes. read more

I'm a patient at Strut Magnet. I saw SFAF workers ridicule a silver-haired long-term survivor. Worse, the SFAF workers said they were targeting the man because he's white and they're bipox - like they had a free pass? If the opposite happened, the SFAF workers would be dismissed. Other workers saw it and did nothing. Does SFAF give workers a free pass to target individuals for being of white? We're born this way. read more

I'm experiencing a lack of interest on the part of Strut/Magnet and I've been a client of theirs for 5+ years? I'm not receiving prompt return of calls. Someone was going to look into finding me a clinic closer to home - haven't heard anything. Then a manager leaves a 14 second message with their personal cell number. I phoned to leave a message at 6am on Sunday morning not knowing it was a personal number. I thought I was dialing their office number. Who leaves their personal number when it's business related?? Unbelievable. I'm sure no one will phone. read more

Been going here since at least 2014 The staff and care team are helpful, attentive and effective. They return your calls or emails with concerns timely. They are also open on Saturdays which is great for those of us who cannot make it during the week. read more

I go there for the art openings and open mic. I always have a great time! The art exhibits are enriching. They provide health services, too.

Amazing facility with exceptional staff! Provides group and individual counseling. This is a place you go if you need help! Highly recommended. read more

They have really long wait times and they are not a very inclusive place. In case you show up 10 minutes late for unavoidable reasons, they will make you wait for an over an hour and even then there's no guarantee for an appointment and a lot of walk ins are accepted before you. read more

Deeply inspiring visit. My technician was Michael and he was extraordinarily kind, knowledgeable, and fast! I was waiting months for an appointment elsewhere and Strut was available within a week. Similar to someone else -- considered trying to volunteer while getting my blood drawn because it was so efficient, caring, and effective! read more

Amazing institution with a wonderful staff, dedicated to a great cause. A gem right in the middle of Castro.

They never pick up did an exam and never got my results don't go here they won't give you the results waste of time

Assembly line medicine I used to get PrEP here, but not anymore. They don't treat you like a human being. I went in for PrEP after what was admittedly an uncomfortable dry spell. I did not need all of the swabs because I had not any any... activity... that would necessitate getting tested. My previous doctor (which was owned by AMAZON) let me decline any tests that I didn't need. But not this one. This rude nurse required me to go through uncomfortable swabs that, SURPRISE, all came back negative because I had not had any exposure whatsoever. To put it bluntly, if I'm not enjoying the fun of getting laid, I shouldn't have to go through the misery of these tests. read more

A highly supportive clinic that provides comprehensive and cost-free services to all individuals. The clinic's services are characterized by their exceptional speed and organization. read more

For this place to be one of the very few clinics for the gay community, it's NOT properly managed. Just to get a appointment feels like you're taking part in the hunger games and don't even think about securing a appointment slot. They're booked up for months. One is better to just seek help from their primary physician or SF General. For a clinic that handles STD testing and treatments, this is NOT the place to go. They seriously need better management overall. read more

Care and caregivers here are EXCELLENT. But they do everything they can to make it difficult to assess care. No appointment system anymore so arrange your day around trying to be seen as a drop in. Get a ticket then come back later to set an appointment then a third time to attend your appointment. read more

Waited over 3.5 hrs as a walk in just to be told they couldn't see me. Literally could have just gone to urgent care and get treatment I needed. Went there because I felt it was a safe place for me as a member or LGBTQ community. Can't comment as to quality of care because wasn't treated but their managing of walking is the worst I've seen. This place was so understaffed by clinicians that someone couldn't come out to at least say go somewhere else we don't have time for you. Don't come here if you have an urgent matter. That type of false representation of care should be reviewed by some city oversight agency . Wasted my entire evening and now I have to go to an ER and possibly wait another 3 hrs to be seen. Thanks for nothing Strut. read more

I was impressed with how easy it was to set up, come in, and receive both of my monkeypox vaccinations at Strut. The nurses (Steve and Andy, if my memory is correct) were professional and pleasant, and thoroughly answered my questions. Dylan, the front desk person was super-friendly and very patient and helpful with my registration. I have minor cognitive issues from a coma several years ago, so initially had some trouble navigating the sign-in tablet and he was genuinely kind in walking me through it. It's great there is this sexual health resource so accessible right in the center of the Castro. In terms of a clean, organized environment, personal service, and interactions with staff I could not have asked for anything more. Thanks! read more

no star is my actual rating. poorly thought-out system for getting tested. at this clinic if you are working daytime or cannot get to their front door at 9 a.m. you are out of luck. that is the only way to be seen and tested. like a herd of cattle trying to get a lottery ticket. this non-profit should be investigated to see if it is fullfilling its stated objectives. they are only serving a tiny minority of non-working people and make no accomodations for anyone who cannot be at their front door at 9 a.m. for their version of a black-friday sales event. the sf aids foundation seems to be operating a clinic for the ease of the employees without any regard to serving a wide swath of the community where this clinic is located. read more

Stonewall can't be beat for the drug counseling service it offers also here at the San Francisco AIDS Foundation's presence in the Castro. Magnet is your go-to STD testing facility and various no -profits hold events in the slight third floor mixed use space. The building has the best views in the Castro from a roof deck and it went though an expensive design process. That's the good part. The bad is that the space lacks the clubhouse feel of the 1035 Market location where those receiving services can also hang out. Strut doesn't want to encourage loitering. It can't afford to do so. It's understandable but a bit sad. It's a beautiful building but much of it sits empty waiting for the next fund raising meet and greet. read more

I was pleased to learn Strut kept evening hours because I work late. I walked to a counter on their lower floor and stated why I was there; the person behind the desk replied, "Why do you guys always come an hour before we close?" I was directed upstairs. I walked upstairs and noticed the waiting area was empty with the exception of what appeared to be an employee working on a laptop. I approached the check in counter and stated the reason for my visit. The person behind the desk appeared inconvenienced by me, typing while I spoke and only making eye contact when I asked him to clarify their reason for refusing to see me. This is the conversation: "Everything is closed down now." "Oh, okay. But you're open until 8?" "Right, but you should have made an appointment or come in another day." "You're open on the weekend?" "Yeah, but we're really busy then, too." Note again please that the waiting area was empty and that they close at 8 and I was there a few minutes before 7. The person behind the counter made no attempt to help me. Instead, they dissuaded my visit altogether. When I proposed an alternative, they replied, "Well, you'll wait long there, too." This was a terrible experience on many fronts, which is most upsetting because I have worked professionally with some of their medical providers--all great practitioners awfully represented by an inhospitable frontline staff. I expected more from this place. read more

As I am a person with a disability & an advocate for people who face discrimination, I report that I was denied an appointment at Strut/Magnet yesterday afternoon (5/25/2021). I have TBI & Epilepsy. My skull has many scars on it from a Cranioplasty surgery. Even though I had scheduled a medical care appointment to occur at 5:20, I was waiting there till 5:45 PM. With the Human Rights Commission, I will file a complaint. The Independent Living Resource Center on Howard Street between 4th & 5th I will inform them of the discrimination I faced. I will also inform the Mayor's Office on Disability. Supervisor Rafael Mandelman's office will be informed of the discrimination I was dealt at Strut. Cleave Jones & Larry Kramer would be greatly disappointed in Strut. read more

Strut is the kid from high school who thinks he's SO popular. And you take him home and it's so dinky - the service is so dinky. BUT they spend so much time talking about how important they are to the community!! My alternative recommendations: Alliance (also in the Castro) provides the same services at no cost WITH NO LINES. City Clinic provides better service with mild lines. I take my health and safety very seriously as should any LGBT person living in a big bustling city like San Francisco because, frankly, we're all high risk, it's San Francisco. And during the weekend, when City Clinic was closed, I turned to Strut, and I felt the PrEP navigation team placed me at greater risk. I'll never go back. read more

Overall, I had an okay experience. The staff was friendly and eager to be helpful, but the overall process for walk-ins was poor. TL;DR: Make sure you allocate a lot of time for the whole experience, regardless of whether you have an appointment, but especially if you're coming in as a walk-in. It would have been a bit less frustrating if the process were more clearly articulated on the website, so that I could have had the right expectations and then planned better. But even if it had, it wasn't well handled. I had to come in at 9am to grab a number. Then I came back at 10am to stand in line to sign up for a walk-in slot, and the number I had grabbed wasn't particularly useful. Nobody else in line seemed to have a number. Then I came back again for a 12:30pm appointment. Even though I was early, I wasn't seen until after 1pm. At no point did I understand when I was supposed to skip the line, if at all, despite having numbers and appointments. read more

Catty gay men working there too interested in writing me on grindr instead of helping me out. They reject a lot of people her for services if u say one wrong word or don't fall under their requirments which are strict. The worst part is there is no walk ins and the appointments are not 100%, they are walk in based appointments and u can still not be seen if u make an appointment if they are busy. read more

I was the only Asian patient who was waiting for result but it doesn't mean my name is Chong! Stop racial profiling 2017. That was extremely uncomfortable! read more

This clinic has been a life saver for me on multiple occasions for multiple reasons. The services provided are quick professional and appropriate for your financial situation. The staff is very friendly and understanding. This clinic does it's best to make the world a better place and in the process has certainly helped me. 5 stars all around! read more

Not very happy right now. Made a appointment online 3 weeks ago. Showed up today and they did not have me listed and nothing aval. Today. They said they could tell me at 230 if had an opening at 230 . I would have to wait 45 minutes to be told if they had anything today. I am not hearing a lot of good things about the new Strut. I was going to volunteer but I think I need to rethink it. After a lot of thought I tried volunteering here, filled out an application and and months later I get a email saying, Strut is very popular, we and our application process is highly competitive and we will not be going through with your volunteer application. I am not sure what qualifications you need to have but I have a degree and have worked in the medical field for over 15 years. I would not suggest this organization as a place to volunteer. read more

Such a great resource for the community. I came here for my STI testing and felt very comfortable talking openly about my life. I've also talked to some of my friends in the community that have nothing but great things to say. Know your status in a safe place like Strut. read more

This is not for ALL of Strut organizations, just a ONE part of it: BRIDEMEN is a cliquish organization as displayed by their Academy Award event. I volunteered early, it's a popular event. But the organizer Michael Donofrio picks out who gets to go. So all his friends on the 'wait list' bump off people on the legit list. How gay you say? This is my response: I joined this group and came to the orientation in December, the "Academy of Friends" was the first event I signed up to do. I signed up early, and was not on a wait list. I was called out of town on an emergency yesterday and hadn't been able to check my email until this evening. It seems that at the last minute Bridgemen's organizer Michael Donofrio decided to send me this somewhat bitchy email: "Hi Paul, I hope you are enjoying your weekend. I am terribly sorry to have to do this, but Academy of Friends informed us today that they recruited too many volunteers. Unfortunately we will not have space for you to volunteer at the event tomorrow, but I hope you will join us for another project very soon. If you show up to the event, you will not be on the list and will not be permitted to enter the event. I will be in contact with Academy of Friends next week to express Bridgemen's frustration with how this played out, but for now all I can offer you is a sincere apology. If you have any further questions or comments, feel free to send them my way. Thanks for your support of Bridgemen. Michael D. Donofrio, J.D." When I got back into SF, and to the event, I was allowed in, and as a matter of fact they did need people. But I was dressed for the occasion and didn't want to wear an oversized, long-sleeved shirt and I couldn't work a double shift. I understand it's a popular event. And reading the trail of emails throughout the week, I see how this came about. However, if this is how your organization chooses to deal with people in this cliquish manner. I want nothing to do with any of you. Especially not this Donofrio twat. Please remove me from this group. Note: I joined through Meetup. Don't get me wrong, it seems a great place for middle aged and old men to meet. read more

This place is AWFUL. They are very bad with treatment appointments. I waited for over an hour to get called in. Dozens of people that came in after me were taken in right away. I guess getting tested is more important than the actual treatment?! Another awful experience with these people. Anyone I know that worked here left because it's such a mess here. Non-profits need to also treat their clients well. Especially the ones that need real help! read more

This is the new San Francisco Aid's Foundation building in the Castro. I come here for groups and services. Magnet has also moved in to this building. The building itself is gorgeous with a stunning terrace on the top floor overlooking Castro Street. The Stonewall Project quite possibly saved my life. This is a place for gay men and I feel ever so comfortable here! read more

Strut - Harm Reduction. - Diagnostic Services Near Me - San Francisco, California

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It was my first time coming here for testing and I felt so welcome by the front desk staff. I was seen promptly as a walk-in and when the nurse drew my blood, it was quick and painless. Two staff members wished me a happy birthday even though it's a week from now. It was sweet that they noticed. read more

Strut is amazing. When I went to get STI testing and labs at a private practice, it was way less integrated, way more of a hassle, and cost me hundreds of dollars (and of course, US healthcare being the way it is, I wasn't aware of the cost before I received a bill in the mail). I really appreciate how clean and new the facility is, and of course, the fact that testing is absolutely free no matter your insurance status, with no solicitation for donations. Just not needing to worry about copays, EOBs, copayments, etc. in a healthcare setting as a patient is fantastic. The staff overall has been great, particularly Emer and Polly! Emer always has a welcoming smile whenever I go and is always super helpful, and Polly has been super efficient and friendly. There are lots of freebies like condoms and lube, and the waiting area is spacious, with new art all the time. I'm sad I can't find Struts around the country, but I'll be back if I come back to the bay. read more

Only drop-ins, so it's virtually impossible to be seen unless you get there when they open. Went twice in two days and both times I couldn't see a nurse. read more

Exceptional and unique place to service the gay community! The building is beautiful and the range of free STD services is a great asset for the community. The new online booking system is a breeze, you can now see your chart on the web or an app, and everything feels more modern and streamlined than the old magnet. Very easy five stars. read more

I'm not sure what is going on in this place, they changed website, name, better building, and they seem to be less community oriented, colder, and it is getting very difficult to get an appointment. STRUT, the building had become the LGBT center of the Castro, but the services need to be re think, and adapt according to the needs of the people. I feel they can improve for STD testing. read more

I love this place as a resource for the LGBTQ community. They offer free acupuncture on Mondays and Wednesdays. Dirk is the acupuncturist on Wednesdays, and he is truly AWESOME! He is so kind and his gentle, soothing manner is more than one could ask for. I look forward to seeing him every week. Thank you Strut, and ESPECIALLY to Dirk. read more

If they wanted to give off a "too cool for the community" vibe then mission accomplished and hey it only cost $15 million. Personally, I would rather see that money put into direct services, you know, to actual people instead of into swanky digs with mullti-level roof-top terraces that look more like a fancy clubs then a health clinic. As a former Magnet client, I for one don't feel comfortable going in there. Feels like a private club including a very unfriendly front-desk bouncer. Luckily, there are REAL community organizations still left in SF that serve the LGBT community and not self-aggrandizing or glamour seeking. I for one will never again donate to the Aids Foundation or AIDS Lifecycle seeing how many donation money has been used. Its pretty disappointing but I guess the new flashy tech-oriented SF needs a new flashy tech-oriented AIDS foundation. read more

Very rude front desk. After making a substantial donation, I asked if I could use the toilet. The person said no. I do not recommend this place to show your kindness as I doubt its clients are getting help. read more

I love strut! Wonderful free service to the community. I think some people come in forgetting that this is a free community service staffed by mostly volunteers and not One Medical. If you think staff are being rude how about you volunteer your time to the clinic and work to make the front desk more welcoming? read more

Just finished a session here with a phlebotomist, counselor and nurse. For those of you giving this place a low rating, I don't understand. Everybody I met with was wonderful and the services are FREE. I'm even consider volunteering my time here. read more