The Labcorp at 2233 Post Street is One of the Best!!! One of my friends recommended this medical office. The workers are all Professional, Efficient, Experienced, Competent, Patient and Kind! I've been to some medical clinics in the past where technicians try at least 2-3 times on my arms, hands, butterfly technique,... and they still aren't able to get a blood sample! It's painful and extremely frustrating! The Professional Experienced Labcorp Technicians at 2233 Post Street are always able to draw a blood sample from my arm on the First draw! They're the Greatest!!! Thank you! read more

The 2233 Post location always seems to be buzzing with frustration & angsty energy for the many years I've been getting blood drawn there. The people behind the front desk are always frazzled & abrupt with everyone around them (patients & coworkers). I have always thought that perhaps it's because they're busy, however my experience yesterday points to the source of the angst being the people behind the front desk. Yesterday was the first time I had an appointment at the 7am opening. I got there at 6:45am & checked in electronically. I was out in front waiting when the door opened. The male person behind the front desk was already barking at people. I let him know I checked in electronically & was ready. He said "Your paperwork is over there", pointing to a window between reception & the blood draw room. I assumed that meant that someone would call me in when they were ready for me. I sat in the waiting area, and saw my name on the monitor as checked in. Other patients were called in. When my name disappeared from the monitor but no one had called me back, I went to the front desk to inquire. The male person was busy, so an Asian woman asked what I needed. I explained that I had checked in online, saw my name on the monitor & then it disappeared. I wanted to make sure I wasn't missed. She asked for my name & told me I didn't have an appointment at that location. I showed her the email confirmation & my order. She said I hadn't checked in then, asked for my ID, grabbed it out of my hand, took it to the kiosk in the waiting area, checked me in there and came back. At that point, the male person asked what I was doing, and said "I told you, your paperwork is over there", pointing to the window next to his desk. I said "I don't know what that means. I was waiting for someone to call my name." Both of the people behind the desk then yelled at me that it meant that they were ready for me. I calmly told them that it would be helpful if they would express that clearly, as I don't work there and don't know that the position of paperwork means I should go back into their HIPAA-protected work area. This entire exchange happened in front of what was now a full waiting room. Another patient trying to get help from the male person behind the front desk said to me "Wow, I can see how this would be pretty frustrating." My response was "They would benefit from giving people clear instructions." At that point, the technician took over interactions with me. He was very calm, friendly & chill. He apologized for the behavior of the people at the front desk, and acknowledged that the guidance they gave me was very vague. The rest of my appointment was great. My tech was easily the most skilled at blood drawing. He had to take about 15 vials from me, and I literally felt nothing. Not even a pinch. We had a lovely conversation. I was very grateful for the contrasting energy he brought to my experience at this location. It felt almost as if he & the other techs were trying really hard to counter the rude people up front. The two front desk people could use training on clear communications, and working with people respectfully. People are not getting lab work because they're in great health. This is a population who is often navigating challenging health stuff. Encountering was appeared to be self-imposed disorganization & lashing out disrespect is a pretty awful & entirely avoidable situation. My lab tech deserves recognition / a promotion for both his technical skills, but also the untrainable power to connect with the humans he's working with, respectfully, calmly and kindly. I've been to the Labcorp Mill Valley location & the vibe was super easy & mellow. None of the angst of 2233 Post Labcorp. It doesn't have to be this way. Lapcorp needs to start managing the people behind the front desk. They either need to be wildly retrained & replaced entirely. I've given this full review to Lapcorp when they requested feedback today. And I invited them to reach out to me to further discuss. I'm not holding my breath. In the meantime, I'll make the super inconvenient & more expensive trip over the bridge to Mill Valley going forward. The location convenience of 2233 Post Labcorp isn't worth getting verbally abused by the front desk staff. read more

Extremely rude staff, front desk lady working on 8/13 around 12-1pm was rude not unwilling to help. I asked to check in she sighs and shows frustration, pointed me to another direction without asking for name. Staff responsible for drug test unwilling to give wait time status after I check in with him, and he didn't even bother asking for a name. Came with an appointment at 12pm and had to waited 55 minutes. Care quality was horrible . read more

I went in to get routine bloodwork ordered by my doctor and the nurse who drew my blood was doing a horrible job. She stuck the vein and then was moving the catheter around as she was swapping the vials and left me with a very sore arm. 4 days later my arm is bruised and I have blood leaking from broken capillaries. read more

Labcorp - Bruising - Laboratory Testing Near Me - San Francisco, California

I went to this Labcorp location for a pre-employment drug screening and was extremely disappointed by the lack of accessibility for disabled customers. The restroom was so small and poorly designed that I could not safely bring my cane inside. As a result, I fell in the restroom. Afterward, the lab technician informed me that I would need to return in 3 days, stating he was not willing to give me another attempt that day. I am genuinely concerned that a medical laboratory does not have basic ADA-compliant accommodations for patients with mobility needs. Accessibility is not optional--it is a requirement, especially in a healthcare setting where patients may already be vulnerable. This experience was unsafe, dismissive, and unacceptable. I hope Labcorp takes accessibility seriously and addresses this issue so others do not experience the same situation. read more

Went to this facility today for my blood draw. I am still displeased that all the SF LabCorp facilities close at 3:00 PM (forcing me to come back again today). How do they expect the average working person to get lab work done? The hours force us to miss time at work. The wait time in the morning is longer because most people need to go first thing to get to work - since they can't come later in the day. That said, the persons at this office were reasonably friendly and efficient. The gentleman who did the blood draw is clearly experienced and there was no pain or bruising. 4 stars for the service - minus 1 star for closing at 3 pm. read more

They are extremely rude here. Especially the man who takes urine drug screening. So far there's been five people before me and he hasn't failed to raise his voice with any of them. read more

Time for my annual lab work. Came here today around 9:30am. Checked in at Kiosk and in less than a minute the front staff called me to get my lab work paper and verify my insurance. Within 15 minutes I am done. I love this place so much. Great customer service. :) read more

Labcorp - Front entrance 10/17/24 - Laboratory Testing Near Me - San Francisco, California

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The phlebotomist Emely is the best worker and highly professional. She made my day. Her golden hands virtuosically did the job. I was impressed, because before her nobody could take my blood test so easily and without pain. read more

Labcorp is useful, clean and efficient. They have an automated checking system. They do accommodate walk-ins. First time I went I had an appointment. Next time there were no scheduled appointments available online. I had asked them if they do walk-ins . The answer was yes. I went at 7am. No appointment. Wait time was about 40 minutes which is not unreasonable. Staff if very efficient read more

Went here for a lab my primary care provider wanted done. There's never enough lab techs working and always a bunch of people waiting in the waiting room. LabCorp is the worst and badly managed. read more

Yet to ever be seen on time here. On top of that when they finally get to you the staff is rude and unpleasant and don't give an iota that you've been waiting for 30 min past your appt. Wish I didn't have to use this location but it was the only one with availability. THE WORST STAFF SERVICE! Labcorp should train them on how to interact with the public read more

Worst, most dysfunctional place ever. I have been drug tested for employment a dozen times and this was the worst experience ever. -The website has the incorrect hours for drug testing -The phone number also lists the incorrect hours for employment drug screening -I showed up twice during the ostensibly correct hours, and they told me they actually were not doing drug testing during those hours -I tried to make an appointment since they refuse to honor their hours -their next appointment was 12/8 - lost the job because of their incompetence Thanks labcorps read more

Totally disgusting disservice. This is not the first time something like this has happened to me there. I found this time especially revolting. I made an appointment for 10:30 in the morning and received confirmation. When I checked in at the kiost it said my waiting time would be 2 1/2 hours. I went to the desk and told them, they said they'd call me. At 10:45 I went back to the desk and they said I had no appointment. I showed them an email. Then they couldn't find the orders from 2 doctors. The doctors office had assured me they were sent in. I fasted for this as well as stopped vitamins for a week earlier, and avoided some favorite foods. I stopped going to Quest for similar reasons. Only the 2 to choose from. My last time at this place of convenience for me. One star is too much for this place read more

Drop-off takes forever, this is ridiculous! 45 minutes is too much for just leaving specimen

This location is a mess. The reception desk is behind a tiny window with two staff members crammed into the office. Not only does this create a blockade at the window, it also means the staff are openly discussing customer testing, billing details and personal details right in front of other customers at the window and broadcasting it to the waiting room. Serious HIPPA violations. read more

I have to say I was very pleased with my visit to the LabCorp office in SF. The office was very clean and organized and the check in process was easy and efficient. I did not have an appointment so I made sure to get there early (right when they opened at 7AM) Orland was funny and very personable and made the visit easy! read more

This facility is really disorganized and short staffed...the lab technicians are doing the best they can, but they're not able to accommodate the number of people coming in. I had an appointment and sat waiting for 45 minutes while several walk-in's that came in after me were seen. I guess don't even bother making an appointment at Labcorp, they won't be able to keep your appointment anyways. read more

My sense is that most people only review a phlebotomy center when they are disgruntled. I had an excellent experience. The check-in was quick, the people working there were very professional, the place was clean, all good. Of course, I think I got lucky that it wasn't crowded. Sometimes, I'm sure that the random nature of when people drop by will make for a much longer wait. In the future, if I come by and it's a long wait, I think I'll just come by again some other time. And that's what I'd suggest for other people, if possible. read more

In spite of all negative reviews, my experience was very quick and simple. I reserved an appointment at 10:15 for a drug screening, but came around 10:00 and was called on like a minute or two later. The technician gave me some instructions, allowed me to collect my urine sample, then had me sign a few documents. I was out within 10 minutes, maybe even less. I left the building by the time my actual appointment reservation was up! I didn't find it busy as some people have talked about. When I got there, there was only one person in the waiting room and when I left, there were 2. You could probably walk-in and be seen fairly quickly, but to play it safe, do reserve an appointment if you can. If you make an appt, you don't need to wait for a text saying you are ready to arrive, just go in. I never got one and it wasn't a problem. read more

Labcorp is possibly the worst run company I have ever encountered, and the Napa, Villa Ln facility is undoubtedly the worst of the worst. One set of online hours of operation states that the office is closed on Mondays and open the rest of the week.  (My son discovered this as he was about to drive for an hour to the facility).  However, the next day, another set of hours stated that the office was closed on Tuesdays but open on Mondays. And then another set listed everyday. (This sounds like a joke, but it is not.)  Finally, after reading customer complaints about walk-ins, etc we made an appt.  (Apparently, online it says they take walk-ins until 11 but when you get there it's actually only until 10.) . So, we  made an appt. CONFIRMED for Wednesday (which all sources seemed to agree was a valid day).  My son drove for an hour to the clinic; waited his turn only to then be told that the "Oh! ... Employer Drug Tests" weren't available that day and that he should drive for ANOTHER hour to try a different facility!. What a waste of people's gas, money and time!! -  If Sally Sue is out that day, why would there not be a 2nd or 3rd person trained to run that important test KNOWING how many people have to take it? Literally NO ONE in the facility can handle a cup of urine??  (I would ask to speak to management but I don't think there is any management at that facility. Also they literally NEVER answer the phone, although the outgoing message loudly proclaims that someone will return your call, blah, blah, blah. So you cannot get any answers to ANY questions before making the journey.)  They should just stop saying they provide this test.  My son lost wages because of Labcorp; he had to start a week late due to their incompetence.  And he almost lost the new job completely, because the mandatory test had to be taken within a tight timeframe and Labcorp caused him to lose so much time. I will be sending this information to the Better Business Bureau (although I'm sure they already have multiple reports). And if I receive the usual tepid and utterly useless "apology" from the Labcorp robot to this post, I will include a complaint about that in my report to the BBB. read more

This place is a joke. They are so incompetent it's not even funny. The staff is very rude. The main guy loves to talk but gets very little done. It's crowded all the time even with an appointment you wait forever. Don't come here if you can read more

Updating my earlier review, I went in yesterday for some bloodwork. The online reservation system was pretty painless, the staff was pleasant and efficient, and the tech did a good job-very minimal discomfort or bruising. read more

I called to make an appointment, and the guy hung up on me as I was talking. They have the rudest guy answering the phone. They really need to fire him and put someone else who is customer service oriented. read more

I was in and out within 5 minutes. They were very efficient, friendly and professional. I almost did not feel the needle going in! Even though this location is not closest to where I live, I will definitely come back here for my future blood testing. read more

I had to go to labcorp for my annual physical again. This time they said they don't have a working blood pressure cuff and it will take one month to get another blood pressure cuff. The check in process was fine but they couldn't do even take a simple blood pressure test. I had to go to tenderloin instead where they had a blood pressure cuff. II wonder what's new next year. This place is a joke. read more

I had an appointment for a blood draw and was in and out in five mins!! Phlebotomist was super sweet too!

Their check in system is really messed up. I have an appointment scheduled for 2pm today and got a text at 12 saying my technician is ready. I ignored it because I was still at home and now I'm waiting in my car after checking in for my 2pm. No response in 25 min. Edit: I think the best thing to do is skip online check in and just go into the lab because once I did they saw me pretty soon! The man drawing my blood was great because I have tiny veins and he was able to find one quickly read more

Extremely inefficient. On three different occasions, they have omitted results or reported erroneous results. They have been convicted of filing false Medicare claims. read more

Went there this morning as a walk in Staff were fantastic! Friendly, helpful, welcoming and very professional! When he took my blood I barely felt the needle go in! read more

To add on to my last review on how bad this labcorp is, my doctor told me they missed a draw for one of the labs so now I have to go to another lab to get more blood drawn. This makes it extremely convenient when you have to fast for your labs and take time off work in the day. read more

Fantastic staff...walked and they were ready to serve me....technician drawing my blood was super fast, friendly and courteous. Thank you. Larry T read more

This place to slow slow slow. They scanned my insurance three times and a waiting for an hour before they could see me. A even made an appointment and I showed up 10 minutes early. These people are extremely incompetent. Beware. Choose another location!!! The person who drew my blood was very nice however read more

Post St. labcorp is always fast in and fast out. Go early when they open. Plenty of street parking.

It's been about 10 years since I last got blood drawn because I hate needles and the nurse poked me a ton of times when she couldn't find my vein, so I was long overdue for lab work. I made an appointment for 7:30 am, and was fortunately the first patient there. Orland was the person who helped me. He counted before putting in the needle, which I liked, and then the blood draw was done shortly after. He only had to poke once. read more

Worst drop off ever, this message is to the manager the lab should have separate drop off line instead of mixing everyone together and make the ppl line up again. read more

These two stars are for no Covid protocols and the center being short-staffed (not their fault). This corporation needs to ensure Covid protocols (disinfection after each patient leaves a chair/armrest and common surfaces) are in place. Also, when something falls on the floor, it should be discarded immediately and not used! People WITH appointments were furious and the mixed messages from the app and the experience they were having. Management needs to ensure more staff are present, that hygiene protocols are followed and that appointments are honored. I am yet to experience one LabCorp that leaves people relatively happy. read more

Very disorganized. Checking-in does not go in order. They call the name whoever they want to. A guy checked in after me got called in first. They need a better staffing or training. read more

Came here for my lab work ordered by MD. After checking myself in, the person behind the counter informed me she could not find my order. She sat and stared blankly at me. That's it. She did nothing to help me and did not check the proper spelling of my name. She told me it was up to me to circle back to the doctor to get it. I called the doctor and yes they sent it and yes it is in my correct name. It is easy to help people but it's is despicable to refuse to even do your job. It was there but aside from jumping the counter to find it I was at the mercy of a completely unprofessional lazy A-hole. read more

When the Brown & Toland Medical Group switched their laboratory services from CPMC to LabCorp several years ago I experimented with several of LabCorp's San Francisco locations. This LabCorp office on Post Street near Divisadero Street was maybe the third location I tried. There are two LabCorp locations along Post Street about 20 blocks apart. This location seems to get much fewer patients than the downtown location. I believe for that reason the waits that I have experienced here have always been rather short. Most of the time I make an appointment through the LabCorp website, but during my two most recent visits I did not and still experienced little to no waiting. I'm certain in my case part of that success comes from visiting during non-peak hours usually around 2 PM or so since on most days I don't start work until 4 PM. The staff here is friendly and professional, and they always answer any questions I might have satisfactorily. I've never had any problem with the blood draws. As recommended by my doctors during the minimum 12 hours of fasting prior to the draw I consume a lot of water making my veins much easier to locate. I've never had any of their technicians have to poke into my arm more than once to draw blood, and once that needle is in I'm always fascinated by how quickly they can collect several vials of blood. Over the years I've used this lab maybe 5 to 6 times so this location is now my go-to whenever my doctors order lab work to be done. I've posted a photo of their front door only because Yelp has this location simply listed as "Lab". read more

Labcorp - This is 1 of 2 LabCorp locations they have along Post Street. - Laboratory Testing Near Me - San Francisco, California