Every time I come I'm warmly welcomed. 99% of the employees are friendly and helpful. I've only experienced one male employee who, after being asked for a "butterfly" needle, proceeded to jab it in my arm. And after I flinched, asked if I was okay. Other than him, I've have nothing but positive experiences with them. In fact, there is another LabCorp which is 1/2 the distance from my house, but because of said interactions with these employees, I'll continue to go to this one. After all, I've been coming to this particular location for years. read more

In this era of not being able to get an online appointments for months, I truly appreciate the efforts at the Noe location. I needed labs for my pre-surgery requirements and the earliest appointment was two months away. I did a walk in at the Ocean Avenue location and the wait was four hours long and packed with people. I decided to take a chance at Noe since I was fasting, and they were able to get me in right before their 11:30 am lunch break. The sign outside says it's "appointment only" but if you check in at the machine inside and say you'll wait, they may be able to do it if not too busy. The female phlebotomist was also working the front desk and was very kind and patient. She was personable and didn't lose her cool despite the influx of patients. I really appreciate her squeezing me in. The other male worker was processing the labs in the back as they do that on site. He was hustling too. This location is much less stressful than others. Appreciate their hard work. read more

This is the 6th time (3 for me, 3 for my physician husband) that the Noe St. Labcorb has had major staffing or customer service issues. For the previous 5 visits, we tried to make appts online, but there were none available for 4+ weeks and when we tried to walk-in and wait for a no-show's opening, we were vigorously dissuaded from waiting by who appeared to be the senior phlebotomist in the office. We did wait on each visit (we couldn't wait weeks to do the bloodwork) and we were seen within 1-1/2 hours, which was fine. Today, when I arrived at 7:10am, the office was closed and there was a notice posted saying they were closed for the day unforseeable reasons. This location used to be terrific pre-pandemic, and now it is totally unrealiable and disorganized. The office is so well located to serve outpatients from Davies Hosp, the Castro, the Haight, and surrounding neighborhoods as it is so accessible on foot and via the N Judah. I hope management solves the staffin issues here. read more

The phlebotomists are having to cover the front desk and do all the administrative work. Nice people but terribly inefficient. Unfortunately, not much choice for blood draws. read more

Do not recommend this location. If you want a good one with better, faster service, the one on ocean is way better. It is a bit busier but they work fast even with walk-ins. Walked in, first thing I asked was if I had an appointment. I looked around, there was but one person in there. I explained to them that I had prepaid. Tall lady took me to get blood drawn, which took faster than usual. I immediately knew something went wrong. She also said our systems are down (never happened at the one at ocean). Fast forward, never received my full results. Usually they post them in 1-2 days. So I'm sure they didn't complete the bloodwork. It's been way past that AND I already got bloodwork done at the Ocean location and full results have been posted. Be wary. These ladies don't know what they're doing. read more

There always professional and make me feel like they care. The employees always are great at taking blood. Doesn't hurt.

The people who work in this office are nice, despite having a lot of issues to deal with. They're often understaffed, their computer systems go down often, they often can't handle walk-ins, and their hours can be inconvenient (they close early and take a long mid-day lunch break). But the biggest hassle I have is with the parent company and the overall Labcorp policy of being unhelpful with billing issues. Ever since I went from a company health insurance plan to Medicare B/plus supplemental, I've had to haggle with Labcorp over the blood tests for my annual physical. They always make me sign a form saying that I'll pay out of pocket for items not covered by Medicare. I end up signing the form because I've already been fasting in advance of the test, I don't want to go home and start over without getting the tests done, etc. and then months later this absurd Labcorp practice comes back to haunt me. All of these routine annual tests SHOULD be covered by Medicare, but every year, Labcorp claims that some of them are NOT covered, and then MONTHS after I got the blood drawn and after my annual physical, Labcorp pops up again and demand money from me. Then I have to spend many hours going back and forth between my doctor's office, Labcorp, and Medicare trying to get them to pay for these simple, routine blood tests that should have been covered. However, due to company apathy, incorrectly filled out paperwork at the doctor's office, bureaucracy, and inefficiency, a simple blood test turns into a huge time sinkhole for me. It would be great if Labcorp trained their staff (or changed their policies) to be more proactive. How about giving helpful information to the customer, like "Tell your healthcare provider to use this code ["XXXXX"] on the form, which means that the test is medically necessary, and will therefore be covered by Medicare"? This is their core business -- why can't they help patients who obviously have health insurance get their simple blood tests covered? Instead of wasting everyone's time for months afterwards: the patient, the doctor, the unmotivated Medicare processor, etc. why not just solve the issue up front? Proactivity would save a lot of time and money for everyone. From now on, if I HAVE to go to Labcorp for a blood test and they pull this stunt on me again, I will simply refuse the test. Even if it means I had to fast for a day in vain. I don't know if there's a better, more client-proactive place to go, but this one isn't it. read more

My choice even though there is one a little closer to home. Public transportation is best since it smack dab in a residential neighborhood. My appointments are usually around 10:00 a.m. I've never had to wait beyond my scheduled appointment. Friendly, conscientious and kind staff. read more

Gina is amazing! She runs the front desk like a pro. The lab technician was very nice and professional. But it was Gina that made my experience so enjoyable. Thank you read more

I am sorry others had negative experiences. Didn't have an appointment, got in and out pretty fast. Place is small, but the people working there were nice to me. Easy to find, will be back. read more

No one likes having blood drawn, but I have a strong vasovagal response which sometimes causes me to hit the tiles. I've been here 3 or 4 times and everyone has been very nice and accommodating. Shout out to Gina who was understanding in addition to being an outstanding phlebotomist with a gentle touch. read more

I have been using Labcorp for over 10 years without a problem. I anticipate lines and delays, and schedule enough time for the task. I have never had a problem at any location, until my experience at Noe Street this morning. I do not know where they found the woman at the front counter (tall, large-framed woman with long, brown, curly hair), or how she has managed to keep her job given the specific and precise negative reviews about her posted here. She is rude, disrespectful and unprofessional and has no business having direct contact with customers. Stay away from this location! read more

The rudest woman (long hair, curly/frizzy/badly colored, tan color complexion. She is tall) works here. I actually had read the yelp reviews so I was prepared and extra nice but wow she really was extremely rude and unhelpful. Never ever again will I come back to this location. The reason I described her hair and skin color and height is that at the end I told her wow, you don't have to be this rude and now I understand why there are so many negative yelp reviews. And she responded, how do you know they are about me? What's my name? Of course she does not wear a name tag. So I want to leave no doubt who she is. read more

I've gone here about six times. They are very nice, professional and efficient. This morning I was out of there in 15 minutes! They are the nicest lab people and always treat me well. read more

This place is awful. It took me two weeks to get an appointment. They were completely understaffed. The employees were pissed that they were understaffed. It is dirty. The walls, floors and shelves are dusty, stained and in general look highly unhygienic. As an added bonus, they did not take enough blood, so I have to have all of the tests redone again. read more

I recently went to the Noe Labcorp, my first time visiting any of their locations. My experience was a little mixed. Pros: making an advanced appointment online was really easy. I found one a couple weeks out, early in the morning, making it easy to fast the eight hours before. The check-in process was also easy, as they provide you a QR code in advance, which you can scan at one of their kiosks upon arrival. Also, this location is super convenient if you're in the Haight. Cons: when my turn came up, I went to the back and braced myself for the deed (spoiler: I do not like getting blood drawn). The technician set me up, got the needle in, but...nothing came out. She moved to my other arm, got it setup, and then again...nothing. It wasn't until another technician came out that she had success. Of course, by that time I had three separate entries and was really ready for the experience to be over. I don't know how common this, but it's not something I've dealt with before. Nonetheless, it was not the highlight of my visit. Will I come back here when I need more labwork done? Yes, probably. But if I have a similar experience, I think I'll need to start looking elsewhere in the future. read more

The girls at this location are AMAZING!!! They are appointment only at the moment but worth the wait. I absolutely hate needles but they were very patient and comforting with me. It also is in a beautiful location!!!! read more

I was literally murdered here! 5 stars. Make an appointment they are busy and don't always have the capacity to take walk-ins. read more

The manager/lady at the front desk is the rudest person I've encountered in a long time. She's miserable at her job, annoyed at every customer that walks in, and the two times I've visited the location, I've watched her treat everyone with the utmost disrespect and disregard as if it's them "bothering her." Her horrible attitude & disregard, especially for older people, are disgusting. Although LabCorp clearly promotes & communicates across all channels they take walk-ins, she decides if she wants to take them or not by day or week, so enter at your own risk. Depending on her level of bitterness or "workload," she decides whether she's taking walk-ins or not. If you can avoid this location, I recommend trying another one. read more

Am giving 5 for the staff but 1 for the Office/Budget Management team. The restroom window was so old and not painted ,the chair I was sitting on for collection of blood looked old and rusty. Why cannot there be more cleaner and new interior, isnt that what that would motivate the staff people? Please take care of your staff by taking care of the office that they spend time in . read more

Ugh. WAY overdue for my yearly... So time to take some bloodwork. Super simple. Live in the Castro. Walk-in welcome. Easy, right? Well, no. So now it's appointment-only, sure, ok. I'll just go online and schedule one... Well, not that easy. Site crashes. Repeatedly. Over 10min trying. Clinic's empty. Ask the receptionist about walking in. No, appointment only. Try the site again? Yes, sure, failed, again. Give up. Drive home. Try another location another day. Oh if you're asking about making an appointment over the phone... Guess what? Not even an option. Great Labcorp, just great. read more

This lab is local for me and easily traveled to. LabCorp is the laboratory that my insurance authorized for in network care. There are times where I have used this location and everything ran smoothly. Check in is easy and the staff pleasant. But there have also been times when things go very wrong resulting in injury (nicked nerves, rolled veins, needle through veins, large hematomas following painful blood draws ). In the past, I've let it slide or thought I wasn't enough of an advocate in learning what is involved in phlebotomy and taken steps to minimize the chance of injury. Within the past year during a blood draw at this location a young technition claimed she couldn't find a vein (I have large veins easily identified), she rolled a vein and then moved a needle that hit a nerve in my arm. It was extremely painful and I yelled while sitting the chair. She went a got a supervisor who came back and finished the draw. The result was my wrist and pinky fingers were extremely painful to move for six months. I saw two doctors to confirm there was no nerve damage. I did report it to Labcorp corporate and they apologized and informed me that as a patient I always have the right to ask for another technician if I feel uncomfortable with a technicians skills. I also have the right to request a butterfly needle which will minimize the chance of injury. On Wednesday July 12, 2023 I visited to have my blood drawn. When seated I asked the tech if he was well experienced in blood draws and I quickly gave him the background of why I was asking. He stated he has been doing this for three years. He then stopped looked at me and stated he was going to get someone else. A woman (who has drawn my blood on prior visits) appeared from the back room I told her I hope I hadn't offended the prior tech. She told me that she doesn't know what was said out here but no one would be working at that location if they were not experienced. I disputed this and related the incident from within the past year. Her response was, "no that didn't happen, no one told me" and the person who I described to her as the person who caused the injury was no one who ever worked there. I then asked for a butterfly for my blood draw. She looked at me and said no. I asked again and she stated that "butterflies are too valuable and I am not going to use it on a grown man with veins as large as yours". (Hindsight made me realize at this point I should have insisted on the butterfly or gotten up and walked out. Her comment was belittling) Because I needed the blood drawn, my insurance covered no other laboratory services within network and she had drawn my blood before without incident, I sat for the blood draw. During the draw she moved the needle and again it hit a nerve. She wrapped my arm and my goal was to get out as fast as possible. When I got home and unwrapped my arm I have a bruise from the needle stick. My forearm, wrist and pinky are sensitive to move and thus mouse work is uncomfortable. The more I thought about this experience the more it bothered me. 1. If this behavior happened to me it is probably happening to other people who use this location. 2. Blood draws are an invasive procedure. A minor one but still invasive and technicians need to be mindful of that. Especially when a patient may be ill and receiving other invasive treatments and procedures on daily or weekly schedule. 3. The technician who did take my blood was out of bounds in her comments. Butterfly needles are too valuable is a polite way of telling me that I the patient am not valuable. I don't think anyone who leaves a lab or medical facility should leave injured and feeling belittled. I believe the staff at this facility needs some retraining both in their skills and their attitude. I'm sorry I didn't post a review of this facility sooner and add my voice as a warning to the people who posted poor reviews. read more

I went to Noe St. location yesterday. The parking was challenging. I was 10 mins late but the front desk was very efficient and friendly. I waited outside and start to feel anxious thinking about my past blood draw experiences ( Always painful and they had to do it twice because of my vein) then My phlebotomist called my name. He was very friendly and I feel at ease. He looked at my vein so I anxiously asked if he wanted to see the other side. He said this is fine just take a deep breath. WO WHAT? This was my first painless blood draw ever. It was also quick. I had to ask his name (Kyle). I'm impressed. Thank you sooo much. Total in and out time at this location less than 20 mins... super Came home with no bruise for the first time too. Yey! read more

I have come to this location many times as it is convenient for me. After reading previous reviews I was shocked because I showed up with no appointment and was accommodated. I understand they can't accommodate everyone depending on how busy it is, but the ladies at this location have been very efficient and doing the best they can from what I observed during my blood draw. I will continue to come back here, but with an appointment until they decide they can take walk-ins again. Thank you to the ladies at Labcorp!! read more

Very efficient process for my walk-in. Didn't have an appointment, just my doctor's lab order and just had to sign in through the iPad and was taken in immediately (~10AM). Huge shoutout to Tatti(?), she has such great bedside manner and made the whole experience super quick, painless and was super considerate!!!!! 100/10 read more

My go to labcorp. Clean and usually not crowded. Go in and out. Beware their hours have changed so call first. On my day, they closed at 2 pm. read more

I have been there twice and found a nice professional operation. They were friendly and helpful. I would certainly recommend. Their website does need lots of help read more

Amazingly poor customer service. They are notorious for being rude and if you don't have an appointment and have been sent there by your physician. You will be told to leave. The front desk person should work with animals at a shelter where they wouldn't have to speak to humans. read more

I came to this Labcorp because online they were one of the only locations that had appointment-free hours from 7-11:30 am. However, I walked in at 7:10am and there was a sign on the door that said "today and tomorrow only accepting appointments." This is an inefficient way to operate, someone drives there under the assumption that the information on their website is correct only to arrive and see a paper saying their policy is actually not true? So frustrating. Will not be back. read more

Went in Monday 9am (no app) and staff got my tests done and got me out in 15 minutes! Sean did a great job with the dreaded 'stick' and explained everything he was doing and answered all my questions. Great job Labcorps! read more

Staff are professional and gentle. The location is charming and the area is pretty friendly. read more

I'm a sissy when it comes to getting my blood drawn. Intramuscular shots with 5" needles? I'm ok. Having major surgery, no big deal. But the wooziness I feel as my blood drains into little vials (especially if there are multiples of them) and if the needle wiggles against the vein wall, I turn white and have the beginning of an anxiety attack. (My little 7 year-old boy who accompanied me for this last blood draw saw the distress I was trying to hide, patted my arm and said, "You'll be okay, mommy.") That said, I like LabCorp's convenient location where I almost always get parking nearby (and it's a parking challenged neighborhood, go figure) and the pleasant phlebotomists make it practically painless. Well, most of the time. They seem to take most insurance plans. My insurance company recommended LabCorp over Quest Diagnostics because LabCorp gives my insurance a generous discount - which means a very small/no co-pay for me . read more

When the need is great I thank my guardian angels for their guidance....and the LabCorp staff at the Noe location is the best of the best! They went way out of their way to help me, they were uniformly kind and best of all, I was in and out in under 20 minutes. I am so very grateful. Kudos to this team! read more

I live across town, but am willing to drive to the Noe Valley location every time I have a blood draw. The young ladies that work there are always efficient, patient, and extremely kind. I generally have had all early morning draws and I've never had to wait and have even gotten in and out earlier than scheduled! I've done my glucose tolerance test here also and today, had my 16 month old's blood drawn- literally the best service ever. I don't know your names, but thank you so much for making our an uncomfortable experience bearable and quick! read more

I have used them twice and both times they have been pleasant and efficient. Got there way before my appointment and they were able to see me right away. No complaints whatsoever. read more

Must set up appointment online, but that is pretty usual so no big deal. Got one early morning a few days later. Simple blood draw. Short wait. Effortless, efficient, and quick. 5 minute lobby wait and 5 min in the chair. Results came on time and exactly as described. Precisely what you want from a niche service like this. Definitely coming back as needed. read more

"You must know you're a hard stick." That was the extent of my conversation with the phlebotomist. There was no other communication.... My black/blue and green bruise is in no hurry to go away--it's day 3. The place is dreary, old and lacks any privacy. It's not the cleanest and definitely in need of an update. After registering on-line for a 7:45am appointment, I was directed to an Express Check-in kiosk (when I walked in) by a person sitting at the registration desk. My license wouldn't scan at the kiosk. Instead of offering to help, the check-in person watched me continue to re-type everything in again even though she had no one at the counter and I already walked in with a code for the receptionist to scan because I was pre-registered! Why bother to complete all of the paperwork ahead of time? Strange. read more

I can see management has tried to take into account all the negative experiences people have had over the years and make changes. Alas, this was not so in my experience this week. I arrived at the crack of dawn since I had no appointment. While the receptionist tried to be over-friendly, she did not observe COVID protocols while handling my cards. Also, the blood draw itself was more painful than usual. Not sure why these guys can't get it right. It can't be too difficult! read more

They get the job done but it's never a good experience. I've been about a dozen times and I've had enough. The store is consistently cold and uncomfortable. They are often unorganized and not very discreet. The phlebotomists are unfriendly, rush the process, and handle patients disrespectfully. The last straw was when the phlebotomist actually ripped out the needle and tore my skin (see photo). What the actual...? read more

Labcorp - Needle wound in my elbow - Laboratory Testing Near Me - San Francisco, California

Terrible experience. Filthy dirty. Rude and incapable staff. I have always been referred to CPMC Davies for my labwork, but the doctor sent the order to LabCorp on Noe St. this time. The receptionist was abrupt and rude. The "technician" appeared to not change gloves between patients (one out, next one in, and so forth). He was mostly nonverbal, terse and completely inept at drawing blood - it was painful during and long afterwards. The bathroom was beyond filthy - the toilet, the sink, the floor (ugh!!!). This place should be shut down. And there is no way to contact a corporate office to express my concern - so I am posting this review to warn you! read more