When you purchase the system everything seems good the system is great but they always want to sell…read moreother products... so listen and harassing the customers I hate it. The system itself is great the sales people who rash consistently that's the part makes me feel like I hate I got it.

This is the worst company imaginable! I signed up with a person who told me the service was only…read more$9/month "so affordable " wax said multiple times. BUT I was charged $51.56/month from Vivint and $21/month to citizens bank for the equipment. Which is not to rent!! I went to cancel because I am selling my house and was told I had to pay off the loan for the equipment which was $987!! Everyone beware of this scam!! I reported Vivint Smart home to the better business bureau for fraud! On top of all this the service was fine but there were so many times where it appeared the house was compromised and I spent time reassuring the Vivint people the house was secure. Equipment didn't even work properly!

If you are looking for home security, VIP Security is the way to go. They are very professional and…read moreefficient. They arrived on time and installed six cameras for my house. All of the work was clean, and they helped me walk through the setup on the TV. They did high-quality work, and all of the cameras were installed perfectly.

I had heard such great things about this company…read more As a scared mom whose daughter's car was broken into in her driveway last night, I want to make her safer. I don't know why this company is so uninterested in helping a scared young woman. I would have paid whatever they wanted, changed monitoring companies, agreed to every recommendation they made. When it's your child there are no limits. Marsha, the owner, seemed more interested in finding reasons why the company wasn't right for me than actually listening to what I wanted and was willing to pay for. As soon as she found out I have an existing security system, she just kept telling she can't touch it (I bought equipment myself, not company supplied) even when I tried to tell her that I am open to changing monitoring companies, not locked into a contract, she kept saying we can't help you, call your monitoring company--it was like she was so busy telling me no that she wasn't listening to me. I WOULD NOT RECOMMEND service not at all what I expected Mark me really disappointed

If I could give them no stars, I would. Customer Service is of no help, alarm goes off randomly and…read morethey can't explain why. Systems loses connection and they just say, well we don't see you had an alarm. Hello!! That's an issue If I'm paying you to monitor my home for security. Spend the money and go with ADT

The service provided by James is excellent. Just be prepared to deal with someone very energetic,…read morewhich is understandable since he handles a high volume of requests all by himself. Even though they don't offer multiple options for the same services, the ones they do provide are exactly what you need. It's worth noting that Killeen is growing rapidly, and with so many new residents moving in, their services are perfect for those who need to get all their utilities connected quickly. In my case, as part of the offer, we received a free cell phone for a year. Right after leaving the store, my wife accidentally misplaced it with the box. We only realized once we got home. The next day, I reached out to James by text, very worried. Without hesitation, he called me back and took care of the situation. In the end, I recovered the phone intact, but what really stood out was how James handled everything, with total commitment to customer service. Also, as soon as I connected the box at my house, I had internet. As simple as that. Kudos to James and Spectrum service. Five stars for the internet service (the one I signed up for) and five stars for customer service.

If you are new in Killeen, this is the place to go. Chuck Bell will hook you up with the best…read moreservices at the lowest price. He also knows experienced and fair priced contractors for all your home owner needs.

A couple issues, sold me what Tom wanted not what I wanted and I'll take ownership of that's…read more Installed in 3 rooms, living room, backyard and den. Utilized a piece of my equipment with what they provided. After a couple weeks the den stopped working. Came out, tech said it was wired wrong and corrected. Charged me $100 for service call. After I pushed back said I would be credited that I have not seen. A week later den is not working again. Just be careful

We have used Tom and his crew over the last 8 years at two different properties and it is an…read moreabsolute delight to work with them. What sets Tom apart are his commitment to customer satisfaction and attention to detail. He identifies your needs and works with you to get you the system that you want. He is very transparent and there aren't any "last minute" surprises. The installation process is always a breeze, and everything works without a hitch. Also, they don't just install the system and leave; whenever we've had to make changes / modifications they have always been there. Truly outstanding!!

I called up Technik Enterprises for my security system because I love buying local! This company…read moredelivered more than I bargained for when I called them! I wanted some hard wired security cameras since WiFi seems to always be spotty these days. They not only gave me great quality cameras that I can view from my TV, I can also view them remotely from my phone. This company also installed a really cool alarm panel that displays my photos when not in use, a keyless entry lock on my front door, and I can remotely open and close my garage door.. I'm gonna ask them back soon for the carbon monoxide detector since we have a fire place, hopefully a sensor on my driveway to tell me when someone passes it, and connect my monitoring system to my irrigation system and my outdoor lights to make them remote as well. So impressed by what this company and its owner can do and how professional they are on the phone and on the job!!

Technick Enterprises has been our security company since we moved to Austin almost four years ago…read more Their prices are more than competitive and their service is first-rate. I like the fact that they are a relatively small local company, because that means that customers get excellent personal attention to their individual situations. I also like the fact that, unlike many of the large national security companies, you are not presented with and required to sign one of those long contacts with often deceptive small print. The people at Technick are straight-shooters. I trust them with the security of my home, and I cannot recommend them too highly.

Great Security Company and great products as well as service! I have known this company for a long…read moretime and has always done great installs and services. Would Recommend!

Scam Scam Scam. This…read morecompany is a complete scam I would suggest not using them. I was a TriStar costumer for many years until I had a break in and found out this company is a scam as my home isn't connected to a monitoring call center even when I've been paying them for years. They scam austin residents by charging monthly monitoring service fee but they don't provide a monitoring service, other words, they don't connect your home to a monitoring call center. I only found out that my home security isn't working after I had a break in and they failed to deliver the only thing they are paid to do and that is security monitoring. Basically TriStar collects monthly dues but never actually connect your home to a monitoring service. They collect money for no service. After a quick email exchange with the owner he confirmed and admitted that my home isn't connected to a monitoring service yes continued to charge me monthly and isn't willing to credit my account or fix the monitoring service. The owners (husband and wife) are flat out rude and disrespectful to their long time customers. They blamed me for why my home isn't connected to a monitoring service while I am paying them to monitor my home. They claim that they told me that my alarm was not working two years prior (no record of the communication) however they thought it was ok to continually charge me monthly fees when they know they are not providing the security service they claim to provide. If you are running into the same issue with this company please reach out to me. Feedback to exiting or future customers: I would highly suggest business and home owners not to use this company as I really think they are a scamming austin residents. They will collect your money but in reality will not provide and real service. If you want to keep your family or business safe try to use a legit home security company. Feedback to the couple owning this company: I would really suggest that you put your customers first, listen to what they are telling you and do everything you can to retain them. You blame your customers for the service you are paid to provide but you don't. And last, collecting money from people when you don't provide the service you are paid to do and told your customers you will provide is fraud.

I wasn't able to experience the company's services, but I appreciated the promptness and…read moreprofessionalism Kirsten provided during our consultation.

From the owner: Strike is a family oriented military background/retired federal peace officer security company. We…read morepride ourselves with strict procedural compliance and 110% customer satisfaction.