If you are looking for home security, VIP Security is the way to go. They are very professional and efficient. They arrived on time and installed six cameras for my house. All of the work was clean, and they helped me walk through the setup on the TV. They did high-quality work, and all of the cameras were installed perfectly. read more

I had heard such great things about this company. As a scared mom whose daughter's car was broken into in her driveway last night, I want to make her safer. I don't know why this company is so uninterested in helping a scared young woman. I would have paid whatever they wanted, changed monitoring companies, agreed to every recommendation they made. When it's your child there are no limits. Marsha, the owner, seemed more interested in finding reasons why the company wasn't right for me than actually listening to what I wanted and was willing to pay for. As soon as she found out I have an existing security system, she just kept telling she can't touch it (I bought equipment myself, not company supplied) even when I tried to tell her that I am open to changing monitoring companies, not locked into a contract, she kept saying we can't help you, call your monitoring company--it was like she was so busy telling me no that she wasn't listening to me. I WOULD NOT RECOMMEND service not at all what I expected Mark me really disappointed read more

I built a major addition to my house and my general contractor used VIP security for all of the low-voltage wiring (network, security, and sound). Larry was the lead installer and was detail-oriented, professional, and did excellent work. Although they are based in Belton, I live in central Austin and they come to Austin often. I especially like that Larry anticipated possible future uses and, with our permission, ran additional cable for those uses. Sure enough during the next couple of years we ended up needing to use that additional cabling when we switched from DSL to cable modem and when we changed our security system from telephone-based to network-based. Because of the forward-thinking design, we were already wired to handle those new uses. read more

Honest and Easy to Deal With: "VIP Security is an exceptional company that not only installed an attractive and user friendly security system in my home, but it was at a very affordable realistic price. Before I decided to call VIP, I researched other offerings online and found many "Free" this and that, but I know deep down that nothing is free and "you get what you pay for". VIP Security was very professional, prompt, timely, and sincere to what I really needed in a security system. The guys that came to install the system were very respectful and answered all my crazy questions and didn't leave until they knew that I understood how to work the system- Most importantly, I didn't feel like I was dealing with a cable guy trying to up-sale me for a bunch of things I didn't ask for. These key points are what I value most and I am glad I found VIP Security." --Michelle Hagerty, homeowner read more