I was referred to an ENT specialist by my primary care doctor since he couldn't figure out what was…read morewrong with me. I called the Cayuga ENT medical office and the assistant was very helpful. She helped me to schedule an appointment for the next day. Their office is located within the Cayuga Medical buildings (near the Ithaca mall). Although the buildings are well labeled I would seriously recommend to use the gps bc they all look alike. Also there are two entrances the back one (coming from Triphammer Rd) is the right one. Once inside the office the waiting wasn't long. After about ten minutes I was transferred to a medical room. A few minutes later Dr Cryer arrived. He listened to my concerns, examined me and sent out for labs to be done. While I'm still waiting for the results, it was a good experience and I would definitely recommend this place if you are in need of an ENT.

Aggressive billing practices. Suggest you keep track of the time the doctor spends with you for…read morethe office visit and ask what code they are billing before you leave. Google CPT codes for office visits for the guidance on what level of visit should be charged based on nature of visit, complexity of issue and time spent. Also - review to ensure there are no extraneous diagnosis codes which could lead to extra charges.

I am a person with a lot of medical conditions and see a lot of doctors. So it's easy to pick out…read morethe real deal doctors who take in your whole body and other medical conditions vs a doctor who just tosses medicine. I was referred to dr Pulli from my primary. Dr Pulli is the real deal. He's an amazing doctor and takes time to listen to concerns and explain things. I loved him so much that when my son was having reoccurring sinus issues I schedule him for a visit with Dr. Pulli. He was amazing with my five year old. Dr Pulli talked to my son and listened to his answers even if In typical five year old fashion it was long winded. I felt very at ease with our conversation and course of treatment for my son. Also the nursing staff and receptionist were extremely friendly and nice. The nurse talked to my son like he was her own. It makes my heart happy. My Son loved he was able to get a sticker on the way out. Highly recommend

Dr. Pulli was my ENT for years until I moved out of the state. Once I moved back, I knew who my ENT…read moredoctor would be. I think goodness he was still accepting new (old) patients. He is a great doctor. Highly recommended. The staff is great too !

Very efficient and professional No beating about the Bush…read more Dr Reynders tells it like it is No bullshit. Best way for me anyway.

Very caring took time to evaluate and understand concerns…read more Office pleasant accommodation

There is a new person up front, I believe it was Hailey? She was so sweet and accommodating. I have…read morenever seen someone interact with children so well even with a room full of people and a long line. Just want to give her a shoutout because she was amazing.

Dr. Liu is a wonderful, very professional doctor. My daughter has many ear infections, and when we…read morewere referred to him by our pediatrician, we were very happy. He did her tubes and all of the infections stopped. His office staff is very professional, helpful, and courteous. I have also taken my 3 year old son to see Dr. Liu for ear infections and sinus infections. The doctor and his nurses and staff were so helpful with the children.

Very comforting surgical experience. Staff is always friendly, Christine is fantastic. I felt very…read morewell taken care of by both Drs. Goyal. These surgeons make me feel secure in their abilities and I couldn't have hoped for a better surgical experience. I can't speak to results yet but the experience was high end for quality. I would recommend without hesitation.

From the owner: Dr. Goyal is a specialist in treating nasal and sinus conditions. He has over 15 years of…read moreexperience in performing nasal, sinus, and skull base surgery. Over that time, he has treated thousands of patients with problems like nasal congestion, chronic sinusitis, nasal polyps, recurrent sinus infections, nasal septal deviation, and sinus tumors. He is able to offer patients the most modern and effective treatments for their conditions. Most procedures are performed without nasal packing.

I was treating at this practice with Dr. Stec for 15 years. It's been 5 years since my last visit…read moreand I had no idea that he is no longer part of the group (website still has Dr. Stec listed as provider. I had an issue with my ear and they were able to see me the next day, but as a new patient with Dr. Mariotti. I was in the exam room and it was disgusting! The walls are in disrepair, there is a big promotional banner for hair plugs (in an ENT office- not sure how these 2 things are related), but what was gross was significant amount of dust on both the counter and the instrument table. I swiped my finger on the tool table and it left an impression from all the dust, which leads me to believe these tools are also unclean and not sterile! Dr. Mariotti comes in and I explain my 15 year history with my ear, he did not have my chart for review and asked several questions that he could have easily found answers to in my file. He made several negative comments about Dr. Stec, which I found unprofessional and disconcerting, given their past partnership and with whom I had a trusting relationship for many years. His remarks were off-putting. He was very sure of himself, spoke to me in a condescending manner, treated me like I don't know anything about my own history. Dr. Mariotti's negative comments about Dr. Stec, his lack of familiarity with my medical history, and his condescending manner left me feeling uncomfortable. I would not recommend this practice anymore! I would not recommend Dr. Mariotti for any consultation or any treatment!

What a disgusting facility filled with miserable staff. No wonder they are miserable though, having…read moreto deal with Mariotti. I have no idea how there are any 5 start ratings for this ENT. They must all be for the other Doctor. Basically I was verbally abused by a Dr. who is impatient and completely childish. Don't waste your time going here, you will sit on ripped chairs from the 1960s and get smacked with a bill for absolutely no service. Nothing looked clean, including the instruments. Dr's ego got in the way of giving me an actual diagnoses. I truly feel bad for the people who go here regularly, they obviously don't know what great health care standards are.

I went the the 360 Linden Oaks ste 220 location yesterday, my first clue to their incompetence…read moreshould have been the signs up everywhere that aggressive behavior will not be tolerated. There's a reason. My ear has been plugged since December 11th. My primary said I should go to an ENT. When I called for an appointment, I specifically said that my ear is plugged, at one point perforated ear drum that had drained a bit but was still plugged. Was told I had to have a hearing test first, why you ask? Because you said you have hearing loss. Doh, my ear is plugged, I also have tinatus which is much louder now, I just want my ear unplugged. Must have hearing test first, it's protocol. So I go, why are you here? Plugged ear. Audiologist, why are you here? Plugged ear, they told me I had to have a hearing test first, all I want is my ear unplugged. Test done, she starts to explain the results and I tell her I really don't care, all I want is my ear unplugged. See the quack who starts to explain the test results and I tell him, don't really care, I just want my ear unplugged. Looks in my ear, yes the perforation has healed. I tell him I've even done the plug your nose and blow to try and unplug it. Well keep on doing that. I looked at him and said that's it? Yup. Grabbed my purse and walked out. He sent a letter to my primary letting him know that I'll be following up with him, not a snowball's chance in hell. Avoid this place. Waste of time and money

My closest friend was having issues with her tonsils and needed to get them removed. Naturally, I…read morewent with her to send her off into surgery. We checked in, and the process was smooth and comforting. When you walk in, the smell of old cigarettes slaps you in the face, but other than that, the waiting room is serene and clean. We waited a little, then the nurse called my friends name and didn't say anything to me. This was her first major surgery, so she was naturally a bit nervous. They started prepping her for surgery and both of us were left wondering when we were going to say "goodbye" or even just a clarification of what was happening. The nurse only came out to tell me my friend needed help with something. Turns out, she needed to take off all her earrings before surgery, which was not communicated to us at anytime before arriving. The earrings had been put on by the piercer at the jewelry shop and were very difficult to take off. After about 20 minutes, we pried the earrings off. It definitely would have been more painless and less difficult to have been notified earlier. After the earring debacle, I just stayed with her in the prep room while the IV was places and other various prepping procedures were administered. We then had the chance to say goodbye before the actual surgery. All in all, the experience was quite nice. The staff and the nurses were very pleasant!! Would definitely recommend.

Friendly, Smart and helpful staff Comfortable office area…read moreVery thorough when it comes to follow up I've gotten allergy shots here and I've also had my sinus cavities checked through a CT scan, they did a good job relieving me of any allergy / sinus related issues

Dr. O'Shae is great, good crew. I love these guys. If you're looking for the real deal - go here.read more

Dr O'Shae is an exceptionally good doctor. She is very knowledgeable and has a culture of listening…read moreand caring in her practice that I have never found in doctor's office before. I especially appreciate her moderate and rational approach to things like viruses, antibiotics and vaccines for children. She has given wonderful care to my two sons since they were born and to myself as well.