This review is against their Fayetteville, NY office in Northeast Medical Center, same business,…read morejust a satellite office. My primary physician here is Dr. Flanagan and I couldn't be happier. He is a very caring and knowledgable care giver. He listens to all of your concerns and addresses them with relevant and detailed medical information. As a child I didn't have allergies and then my twenties happened and I developed then, bummer. After a skin test they developed my serum and I went in weekly for about three years. The Fayetteville staff is excellent, safe and efficient. You show up, swipe you ID card and have a seat. The tech calls you back, verifies your shots and confirms it's really you. After the shot they make you wait 20 minutes to make sure you don't have anaphylactic reaction. Again, they leverage technology for this safety check so the tech comes out to you at the 20 minute mark to make sure your throat didn't close up. The billing is smooth as it can be for a doctor's office. I have changed insurance three times and they accepted all three carriers. The front office staff knows claims and process so they keep things moving smoothly. (Sharon is great!) Recently I have moved out of state and have continued to get my serum from them so I don't lose my progress. There have only been two issues, specific to the back-office, one with shipping and the other with medical records release. Escalation to a supervisor and a few phone calls have fixed both. I am still giving them five stars because I have probably had 50+ seamless visits so I can give them a pass on two minor hiccups. Additionally, I think they are the best allergist shop in the area and they successfully leveraged technology to enhance patient safety and efficiency.

The other doctors might be better, but I was unfortunate enough to be scheduled with Dr MacNairn…read more Her bedside manner was rushed, rude and dissmissive. She refused to do any of the testing or treatment my pcp had referred me for and instead focused on criticizing his diagnosis. Then she left in the middle of the appointment to go answer a phone call from another patient and never came back. Atrocious all around.

I have a cold I haven't been able to get rid of and I am between primary care physicians so I went…read moreto urgent care. I went around lunch time and expect to have to wait a long time. They got me in in 5 minutes and were very professional and thorough. I was there longer than I expected but I feel I got excellent medical care. I highly recommend this urgent care.

0 stars. The worst. 3rd degree burn on my hand. Triage nurse never even glanced at the wound…read more Shuffled me off into some back room for 2 hours. was never treated. I had to leave disgusted but had to laugh. That's some service

I had allergy and asthma testing the nurses were friendly and attentive. They were super…read moreprofessional and helpful as their work day came to an end. It seemed they figured everything out in one visit and shared multiple payment options and rebate type ideas. I called with follow up questions and they responded promptly.

Very caring took time to evaluate and understand concerns…read more Office pleasant accommodation

There is a new person up front, I believe it was Hailey? She was so sweet and accommodating. I have…read morenever seen someone interact with children so well even with a room full of people and a long line. Just want to give her a shoutout because she was amazing.

The office recently moved to Cedarwood Office Park, and has never been better suited to the trade…read moreof helping those with allergies. The new floors are fantastic, the space is better, the seating more comfortable, and it's generally a better experience. As per usual, the staff are typically very friendly and courteous. I definitely recommend this group to anyone needing treatment for allergic rhinitis or asthma. I've been with them for three years, and will be as long as necessary for treatment. I recommend Dr. Quaidoo for newcomers.

From the owner: AAIR has been providing top quality care of adults and children with asthma, and all forms of…read moreallergy since 1985. Our board certified doctors and providers are specialists in Allergy and Asthma Care. We take pride in offering advanced, comprehensive forms of diagnosis and treatment based on evidence based medicine, which is individualized to each patient's unique needs, and strive to minimize medication requirements. We specialize in treating a full spectrum of allergic conditions. AAIR also offers an infusion center for convenient infusion therapy for multiple medical specialties, and offer cutting edge asthma biologic therapy, as well as immunotherapy (allergy shots). We have office locations in Brighton, Perinton and Canandaigua

I have always had a great experience with Allergy Care and Dr. Khoury always takes his time and…read moreexplains everything to me. I