Dr. John is very caring and polite. He is an outstanding surgeon. He removed massive polyps in my…read morenose with little discomfort and gave me great care with follow up appointments. I look forward to seeing Dr. John, Bethany, Danielle and the office staff at every appointment.

This is one of the smartest ENTs in the area. He found Non…read moreHodgkin lymphoma in a friend that another ENT wouldn't even check for. This is a great Dr.

I went the the 360 Linden Oaks ste 220 location yesterday, my first clue to their incompetence…read moreshould have been the signs up everywhere that aggressive behavior will not be tolerated. There's a reason. My ear has been plugged since December 11th. My primary said I should go to an ENT. When I called for an appointment, I specifically said that my ear is plugged, at one point perforated ear drum that had drained a bit but was still plugged. Was told I had to have a hearing test first, why you ask? Because you said you have hearing loss. Doh, my ear is plugged, I also have tinatus which is much louder now, I just want my ear unplugged. Must have hearing test first, it's protocol. So I go, why are you here? Plugged ear. Audiologist, why are you here? Plugged ear, they told me I had to have a hearing test first, all I want is my ear unplugged. Test done, she starts to explain the results and I tell her I really don't care, all I want is my ear unplugged. See the quack who starts to explain the test results and I tell him, don't really care, I just want my ear unplugged. Looks in my ear, yes the perforation has healed. I tell him I've even done the plug your nose and blow to try and unplug it. Well keep on doing that. I looked at him and said that's it? Yup. Grabbed my purse and walked out. He sent a letter to my primary letting him know that I'll be following up with him, not a snowball's chance in hell. Avoid this place. Waste of time and money

My closest friend was having issues with her tonsils and needed to get them removed. Naturally, I…read morewent with her to send her off into surgery. We checked in, and the process was smooth and comforting. When you walk in, the smell of old cigarettes slaps you in the face, but other than that, the waiting room is serene and clean. We waited a little, then the nurse called my friends name and didn't say anything to me. This was her first major surgery, so she was naturally a bit nervous. They started prepping her for surgery and both of us were left wondering when we were going to say "goodbye" or even just a clarification of what was happening. The nurse only came out to tell me my friend needed help with something. Turns out, she needed to take off all her earrings before surgery, which was not communicated to us at anytime before arriving. The earrings had been put on by the piercer at the jewelry shop and were very difficult to take off. After about 20 minutes, we pried the earrings off. It definitely would have been more painless and less difficult to have been notified earlier. After the earring debacle, I just stayed with her in the prep room while the IV was places and other various prepping procedures were administered. We then had the chance to say goodbye before the actual surgery. All in all, the experience was quite nice. The staff and the nurses were very pleasant!! Would definitely recommend.

The staff is extremely rude. The doctors are extremely rude and cold. They overcharge they do test…read moredon't tell you what they're going to cost and just tell you you're basically faking it.

From the owner: Whether you're suffering from swimmer's ear, tonsillitis, or another condition related to the ear,…read morenose, or throat, you deserve specialized support. Fortunately, the experienced team from the Rochester Otolaryngology Group in Rochester, NY, will take care of you. For four decades, the practice's ear, nose, and throat doctors and head and neck surgeons have been committed to their community's health and well-being. The five board-certified ear, nose and throat doctors from the Rochester Otolaryngology Group have decades of experience improving patients' health so they can attain the quality of life they deserve. From hearing disorders to nasal and sinus problems, these experts are proficient in diagnosing and treating conditions that optimally suit each person's unique needs. The practice also staffs friendly and experienced physician assistants, audiologists, and nurse practitioners that help ensure all patients receive the individualized support and attention they need. From young children to the elderly, these ear, nose, and throat doctors have the skill and experience to serve a broad range of patients. They provide specialized services such as pediatric and general otolaryngology, endocrine surgery, and facial plastic surgery. They also help treat conditions including dizziness, hearing loss, sleep apnea, and cancer of the head and neck. For the highest quality ear, nose, and throat care in Rochester, look no further than the Rochester Otolaryngology Group...

This place has better prices($500 cheaper) than my previous hearing aid review. They include 3…read moreyears of batteries and the manufacturer that I chose had an option of 2 accessories to choose from that the previous place didn't offer to me. They are nice and a family business.

Staff is always friendly here. They are helpful in what you are being seen for. I've been coming…read morehere for years. They are affiliated with Rochester Regional Health (Unity Health).