Dr. John is very caring and polite. He is an outstanding surgeon. He removed massive polyps in my nose with little discomfort and gave me great care with follow up appointments. I look forward to seeing Dr. John, Bethany, Danielle and the office staff at every appointment. read more

This is one of the smartest ENTs in the area. He found Non Hodgkin lymphoma in a friend that another ENT wouldn't even check for. This is a great Dr. read more

He has ruined the Quality of my life! It has been since March 19th 2016 since the surgery I had with John Coniglio. He has reduced the quality of my life. Because of his surgery I have pain in my neck, Pain in my throat, ear pain, and numbness in my neck and have difficulty swallowing my food. I will have this for the rest of my life. I had a lesion on my tongue. The MRI showed that the lesion was cancer and was confine to my tongue. He removed my lymph nodes from my neck for a precaution. He never discussed the side effects of this to me. Had I known the pain I have been enduring since my surgery I would have never have had this done. He also removed a gland next to my throat.. Why he removed this was never explained to me. To me he is nothing but a second rate surgeon. I had never had any pain in my face or never had this problem swallowing my food. When I complained about the pain I was having he stuck a tube down my nose down to my throat and told me there was nothing there. He said it was in my head. He said he has been doing this for a long time and I was imagining the pain. They did nothing to help me. I now am going to have this pain for the rest of my life. John Coniglio has ended the quality of life. I'm constantly going to the pain center at RGH for shots in my mouth to try to limit this pain. I wish I was dead so this pain would stop. It isn't worth living. He did this to me. I don't care how many years he has been doing this, all I know is the pain John Coniglio created, People are warn. Don't trust this Doctor. Don't bring your children to him. If he wants to operate on you get away from him. Don't believe him when he tells you he is the only one who can do this like he told me. It was the biggest mistake of my life. I am now paying for it with pain. Don't trust him. The doctors at RGH where just going to remove the lesion on my tongue. He told me that he was the best qualified for cancer. He said the doctors at RGH were not as experience as him. What a mistake I made to listen to him. He wanted to remove one side of my thyroid. NO WAY!!. He is a mistake. I only wish this John Coniglio can endure the pain I have for the rest of his life. I can't understand all this positive feedback. I took that in consideration and look what it got me. Pain, and nothing but pain. I should have listened to my primary. I should have gone to the ENT'S at RGH as suggested. I don't care what his demeanor or his bedside manner is. Please, if you have had a bad experience, whether it is through surgery or anything else, let people know. Go on Google and tell people what John Coniglio has done to you. Warn people about this second rate surgeon. THE HEAD AND NECK CENTER IS A JOKE!!! DON'T TRUST HIM!! HE WILL GIVE YOU NOTHING BUT PAIN FOR THE REST OF YOUR LIFE!! read more

I am a 33 year old male with no adverse medical history. I was referred to Dr. Coniglio by my Orthodontist whom recommended consolation for potential tongue thrust. Though the orthodontist indicated that it was unlikely, he wanted me to get a second opinion regarding the potential need for a glossectomy from the "specialist". The Head and Neck Center indicated that they would be interested is setting up an appointment regarding the matter. My experiences with Dr. Coniglio and his staff were that he was unknowledgeable of the condition, dishonest in his billing practices, unprofessional in his referral methods, arrogant in his recommendations, and then later spiteful in his attempts to collect funds not owed by me as his patient. Office visit occurred on August 22, 2017, with about 25 minute's total time in the doctor's office with under 10 minutes total time in direct contact with Dr. Coniglio. His initial response to my inquiries were that he had no experience with tongue thrust at all. He looked down my through, made some rudimentary examinations, and indicated that he didn't think surgery would be a good option and that my speech was fine. He indicated that he may speak to another doctor regarding the matter and call me at a later time. On August 31, 2017, Dr. Coniglio called back indicating that he recommended that I speak to a speech pathologist. The response did not make sense to me as a patient and was different than what he indicated during our face to face consultation. I was contacted by his speech pathologist on September 13, 2017 via referral but did not follow up because there would be no medical benefit. Allowing for another doctor to call me was unprofessional of him and done without my permission. When I was billed by Dr. Coniglio I was billed for a service rather than for a consultation. The difference would disallow contribution from my insurer for the visit because it was treated as a surgery and the total was under my deductible and left me with 100% of costs. Copayment was clarified with the office PRIOR to the visit that the visit was a consultation should have cost $30 which is what I paid up front. This was fought for several months and was reprocessed several times by the insurer and was ultimately not going to be covered due to the doctor office coding. The dispute involved multiples phone calls between Dr. Coniglio's billing specialist Jenny, my insurer, and myself. I have found correspondence with Jenny to be always rude both to myself and also her dealings with the insurance company during three way calls. Despite the fact that the insurer was willing to reprocess the codes, Dr. Coniglio's office refused to do so despite the fact that there would be minimal financial difference to the office. The billing office screens every single call and always returns calls after you reach out to them likely because billing issues occur rampantly within the office. Dr. Coniglio himself called me twice in one day at work on January 13, 2018 after I indicated that the New York State Insurance Commissioner and State Attorney General would be contacted. He indicated that the status of limitations had passed to revise the code and indicated that the burden was on me (despite the same day indication that my insurer would reprocess it). His exact words were that it wasn't a lot of money and that I should be able to pay it out of pocket anyways based upon what I do (as a CPA). John's final words on the phone were that I should expect extra mail because he was going to take me to collections. The lack of professionalism and medical expertise of both Dr. Coniglio and his staff were inexcusable. I have found Dr. Coniglio to be both arrogant and incompetent in his own line of work at the same time. Personal phone calls from him were vindictive and unprofessional. I perceived his referral to the speech pathologist as a misguided attempt to network rather than treat a problem. My visit and subsequent dealings with Dr. Coniglio were a waste of time and I would recommend avoiding his practice. read more

Let's see. I waited for an appt for them to tell me they didnt have the right stuff to see me so they did a procedure (nose tube) that wasn't covered under my insurance then I waited weeks for them to read CAT scan results so I could be cleared for a surgery. The staff was rude and made m go pick up documents and drive them back to their office. Then I get a bill saying I owed $280 and they dont take credit cards so I couldn't pay with my health savings cc. So I called my insurance company and an trying to get this covered and the dr sent it to collections before 90 days. Just ridiculous. read more

This good man saved my life! Had a bump on my neck. I went to see him after going to two hacks. He did a needle biopsy and called me the next day at 7pm. I'll never forget him giving me the bad news that it was cancer in such a caring but confident that it was going to be ok manner He got me into the operating room quickly and spent over 7 hours working around my facial nerve to get the tumor that was the size of a golf ball out without paralyzing half of my face. He then took lymph node samples to make sure it hadn't spread that my insurance wouldn't cover but did it anyway at no cost to me. It was such a clean procedure I didn't need any follow up radiation, chemo and barely a scar so no plastic surgery either. But just a little dent behind my ear as a reminder to make me thankful after all these years for his skill, professionalism, and CARING. I'd recommend Dr, Coniglio over anybody in the country for surgery. He has a perfect malpractice record. You people are totally out of line. read more