Stay far away if you want help with your seniors and still want to stay involved. LCI would prefer…read morefree reign without family involvement. In 5 years we've had a revolving door of caregivers ranging from bad to worse. Unresolved thefts from our home, medications missing, unauthorized visitors and only disinterest and lack of resolution from LCI. Our liaison is immature and generally non responsive. Stay far, far away.

I looked at another reviewers comments who said LifeCare charges "super high fees." Yes, getting an…read moreoutside firm is expensive. So, when a lawyer recommended them to help us take care of a friend as we live out of town, we looked at the fees. Our friend could afford them, so my husband signed the contract as her POA. Then the reviewer said they will sue you if you "don't have money to pay them back." Why did she sign up with them? It's not like the fees are hidden. Did she not make an agreement to pay them back? I found this confusing with misplaced blame. That being said, LifeCare has been a godsend for us. Our friend is visited every week and the care manager is fantastic in checking up with caregivers and the assisted living personnel. He attends to whatever we need of him to help us out. Their nurse came and did an outstanding overall health review with suggestions to make our friend's daily living a better experience (about a 15 page summary). As a result, we are moving our friend to what we believe is a better facility for her needs, AND it is almost $1600 cheaper per month. Now we can re-direct the savings towards more one-on-one part-time care. We, too, experienced sticker shock all around with the state of elderly care in this country, and I'm sure many people could not afford this level of oversight for a loved one. However, our friend can, and we are grateful for the exemplary service LifeCare provides. My recommendation to anyone who has a family member in a facility is to at least contract for the bare minimum so there is an experienced, expert set of eyes to alert you to any issues.

I've been a member of the Hand and Stone massage and facial membership for years. Since I live so…read moreclose to this new location I decided to give it a try. Go see Amanda. She's quite simply The Best. Aside from Being fantastic at her job, she's personable and really takes a deep look at your skin to determine your needs. Go see her, you will not be disappointed.

Their monthly packages are deceptive. They didn't say I had to cancel 30 days in advance. They…read moredidn't clarify the terms of the contract. The lady with the curly hair at the front desk was nice but really messed up on the contract and charges. The manager handled things very poorly when I spoke with him. Just a very stressful experience overall..

Momentum Physical Therapy has been great! The PT and his staff are friendly, attentive and…read morepersonable. Marshal (the dog) is on site and super friendly! I look forward to being greeted at the door by Marshal at every appointment! Everyone at this location is great and I have had a really good experience!

Momentum has very good physical therapists, but terrible admin, deceptive billing practices, and…read morepoor operations management. 1. When I first called to make an appointment, I specifically asked if I would incur any out-of-pocket expenses. I was told no and that I had met my deductible after my insurance was run. I was aware that I have coinsurance, but I have never received a coinsurance bill for chiropractors or other physical therapists. 2. When I attended, the physical therapists were double-booked. Generally there was one therapist per about 3-4 patients. I have been an athlete my entire life so physical therapy is not new to me. This is the first time I have been compelled to get my phone out and play games waiting for the PT to complete working with another patient. 3. I received an itemized bill that has different prices for THE SAME billing code. I called to clarify how I had an outstanding balance given that I was told I would not have to pay anything out of pocket. I also asked why THE SAME billing code has different prices. I was told a manager would call me back. They never did. Rather, I received another letter threatening to send me to collections. I called again today and I was told that whoever was supposed to call me back "did not see a reason to." Clearly they care about money more than their patients. The physical therapists are fine professionals, but whoever is running the admin, billing, and operations should be fired. There are physical therapy clinics on every corner in Illinois. Next time I will go elsewhere.

Was billed for a missed appointment but was never sent a notification email or reminder of the…read moreappointment. In the past I always received notifications and on this specific appointment that I made after coming back from medical leave of 3 months, they did not send an email reminder. They charged $100 and refused to waive it since they neglected to send the initial notification of the reminder. The appointment was made at the office but I was not given any card stating my next appointment date. I tried emailing them asking for the appointment date/time and no response, yet they still want to charge $100. Horrible customer service and billing. DO NOT RECOMMEND AT ALL.

The experience and knowledge of the staff at MHCC is top notch. They have been a voice of reason…read moreand understanding during this challenging time of Covid. If you are in need of support do not hesitate to call this caring and compassionate team.

I would highly recommend this facility. The level of understanding and patience the entire staff…read moregave me was beyond my expectations. Samir K and Stephanie were both my physical therapists and really worked weekly to help me achieve my goals and getting me back to feeling 100%. I suffer from spinal stenosis and had nerve pain down my right arm, with the right exercises and weekly dry needling via Samir, I was improving rapidly. Definitely try this place out, it will not disappoint!!

I cannot say enough about my experience with PT Solutions... especially with Samir Khowaja, my…read morePhysical Therapist. Last year I had my right knee replaced. I live in LaGrange and I went to PT Solutions in La Grange. Samir was my Physical Therapist there. The quality of care that I received was outstanding. Last month I had my left knee replaced. I knew that I wanted to return to PT Solutions for my PT. When scheduling my appointments, I found out that Samir had moved to the Downer's Grove facility. Although the La Grange location was much more convenient for me, I knew that what was most important was working with Samir again. So now I am driving an extra 20 minutes to my appointments to do that. My recovery after surgery has been amazing. Samir is so thorough and listens to my concerns. He answers all my questions and is more that willing to adjust my therapy appointment based on my physical ability on any given day. I so appreciate his knowledge, dedication, and willingness to help. The staff at the Downer's Grove facility is also very helpful and friendly. I tell everyone looking for a physical therapist to consider Samir and PT Solutions...they will NOT be disappointed!

I came here after I injured myself down at our Florida home. It was my hip that was acting up and I…read morewas trying to avoid surgery. My doctor, Dr. Tauchen, recommended their therapy at the same location. I went here and I remembered the therapist, as she remembered me. My treatment started with dry needling and this procedure really helped with my pain. This was just the start as an hour more of therapy got me more mobile. I have seen progress in the few visits and continued workouts at home. My therapist, Michelle, is one of the best therapists I have ever used. She has given me hope to make my fall fishing tournament in Destin, Florida. I always make jerky for these trips and can drop off some of the jerky for my therapist and doctor.

Apparently the facility started a new database today and changed their name. They are now called…read moreIllinois Bone & Joint Institute so information had to be re-entered. Not a big deal and not even time consuming. The disappointing issue was after 3 years of returned visits to Dr. Miller, the only advise he had for me was "let's put a different bandage on it (literally and figuratively) and watch it" and purchase a wider shoe." Seriously? My toe is sending shooting pain across my foot and up my ankle. Apparently speaking louder to me will make me believe the pain in the toe is not the issue. Very unproductive visit, so after 3 years of co-pays I am seeking a 2nd opinion elsewhere.

I LOVE this orthopedic center. Top doctors, state-of-the-art equipment, new & clean facility,…read moreefficient operational processes, and one stop shop for imaging, physical therapy, surgery and medical equipment purchase/rental. I had an appointment with Dr. Chala to look at knee pain I've been having for 6 weeks. He did a thorough exam, and ordered an MRI which I got done within 45 min just down the hall. Then I saw him right after the MRI to diagnose the problem and he proceeded to order a cortisone shot and physical therapy. I got the shot before I left the office. Now on my way to feeling much better in a quality and highly effective visit today.

I was quite surprised at how quickly I was moved through the various stages of my appointment. It…read morewas my first time there, and between filling out the new patient form, getting my vitals checked, getting an x-ray, having a check up with the doctor, and scheduling an MRI, I was in and out within 30 minutes. Considering it was very busy that's impressive, hats off to the staff. They all had a great friendly attitude as well. Hard to say "I look forward to going back" when it comes to a doctor's office but in this case I think it's fair to say!