I took my mother to see Dr. Jason Shrouder-Henry and his team, and they were very accommodating and…read morenice. He recommended that my mom undergo an MRI before addressing her other concerns. Fortunately, they had an MRI available at another location. However, when I went to see the scheduler to schedule my mom's MRI, that was where we experienced the most disservice. The scheduler assisting us was Sara, and she was the most condescending, insulting, and arrogant person I have ever met. First, she called my mom's name, and I told my mom that I could speak on her behalf to get the appointment scheduled. Sara replied with an annoyed tone, "I need the patient. I have questions for her to answer." I explained that I handle all my mom's scheduling and that she gives me full consent to assist her. Sara responded, "Why do you know all her history?" So, I asked my mom to come up just to get it over with. Then, Sara asked if my mom spoke English, and my mom answered "Yes." Sara responded with an insulting look and said, "Do you speak English... WELL?" My mom pointed to me and said she would tell me if there was something she didn't understand. Then, Sara asked my mom what her primary language was, saying it was needed to arrange for a translator. She continued asking question after question, which both my mom and I answered. Afterward, Sara asked, in a condescending tone, "Are you going with her to the MRI appointment?" I said yes, and she replied, "Okay, because I don't know how good our translators are." Then, Sara said the earliest appointment she had available was on the 28th, which was a Friday. If that didn't work, she had Saturday available. I told her I would prefer Saturday, as I work Monday to Friday from 7 a.m. to 4 p.m. She responded in a condescending and insulting tone, "No, not Saturday. Erase that. She can only go Monday to Friday because she needs a translator." I explained that my mom understood the language, but Sara insisted, "No, she needs a translator. Forget I said Saturday. She cannot go on that day." I reminded her that I would be accompanying my mom, especially since she had asked if I was going, as she wasn't sure how good the translators were. Despite this, she insisted that my mom could not go on the Saturday appointment. I finally told her to forget it and that we would go with an outside provider who could accommodate us on a Saturday. I don't understand why my mom couldn't go on the Saturday appointment when I can translate for her. It wasn't my mom's first time having an MRI--she had previously had MRIs of her brain and neck. I don't understand why she was making such a big deal out of it. I thought Sara would help us make it work, but instead, we felt mistreated and insulted by her actions and words.

My 1 year old had an injury, and I had to come with all 3 kiddos (under 4), and the waiting room…read morestaff was really nice to us and even offered the kids a sucker. Then, the nurse who took us back, was so smiley and accommodating to our large group. the radiologist who took the X-rays was so good with the kids while I had to help my 1 year old. Also, everyone got stickers! The doctor was so good with him, amd friendly! he explained the X-rays and gave us care instructions. We had a great experience, and I would recommend.

This team works magic! We currently have 3 out of our 5 family members seeing Kimberly and we are…read moreall very happy with the results. One is rehab from shoulder surgery, the 2nd is on going healing and strengthening from high school sports injury and the 3rd is me, 49 year old mom with weak hips and core limiting my ability to be active and strong. I highly recommend Achieve and their wide range of tools they have available to support healing and strengthening. We used to go to a different Physical Therapy clinic and it was an old school basic approach that left us with no results. In summary, we love Achieve and highly recommend all of them.

I had an excellent experience. The therapist, Kimberly, gave individual thought to my goals and to…read morewhat treatment should be applied. I did achieve my goals! the clinic ran on time and was efficient.

Tore rotator cuff more by sending to therapist before surgery. Visited another surgeon Surgery is…read moredone. Didn't like Chdik bad personality.

I highly recommend Dr. Steven Chudik for shoulder surgery. I recently had mine and satisfied. He…read moreis very knowledgeable, professional and explained everything from the get go. All his staff are very approachable, and accommodating. The place is clean and no waiting time, you will be immediately called right on your appointment time. Shout out to the whole team, excellent care!!!

Dr. Park is a wonderful, educated, informative, and charismatic surgeon. He was great to work with…read moreand helpful. Despite all of my questions and challenges to his recommended recovery, he worked with me patiently and was supportive throughout my recovery. He was my surgeon a year ago out of an Olympia Fields location and unfortunately, his staff there was not pleasant to interact with.

While I acknowledge being 15 minutes late to my first appointment, the additional 1.5-hour wait was…read moreexcessive. At my second appointment, I arrived on time and still waited over two hours. More concerning is the consistent lack of communication and accountability. I've had to chase down basic paperwork for weeks, and most recently, a document I submitted nearly three weeks ago has still not been completed--despite being told it would be handled the next day. I've followed up multiple times via phone and email with no response, despite claims of a 24-hour turnaround. This level of disorganization and lack of responsiveness is unacceptable.

I have been coming here for physical therapy and all the therapists are amazing! One on one therapy…read morewhere they make you feel heard and cared for. If I ever need therapy again I will 100% be coming back to here.

Excellent follow-up care and convenient labs. The doctors are excellent and the notification for…read moreappointments are very helpful.

My mother had a total hip replacement, anterior approach, by Dr. Louis last fall. He came highly…read morerecommended by my mother's physical therapist Mary at Fyzical Therapy and Balance Center in Naperville. My mother had her surgery at Good Samaritan Hospital as that is where Dr. Louis does his procedures. It's not their local hospital, they prefer the more modern Elmhurst Hospital, but it was fine. The staff was good to her and she did well. Dr. Louis came out to talk to my dad and I while my mother was in recovery to give an update and answered all of our questions. His surgical nurse had also texted us mid-procedure to let us know all was well. My mother's recovery has been fantastic. She will be 83 next month and is back to Zumba, line dancing, dog walking, and doing all her usual chores and activities. Her pain is completely gone. She plans to use this new hip for another 20 years.

From the owner: Dr. Steven Louis is a fellowship-trained, board-certified orthopedic surgeon. A graduate of…read moreNorthwestern University Medical School, Chicago, he specializes in the areas of orthopedic trauma and joint replacement. He is a partner at Hinsdale Orthopaedics and practices out of Advocate Good Samaritan Hospital in Downers Grove, as well as Adventist Hinsdale Hospital in Hinsdale, IL. Dr. Louis is recognized as one of Chicago's Top Doctors for Orthopaedic & Trauma Care.Learn more about Dr. Louis.

Office experience at the after hours urgent care was abysmal. First the fact that they are now…read moreallowed to require a credit card be kept on file always is ridiculous. Requiring a credit card to see a pediatric patient with an immediate injury, even though the patient has had 100% verified insurance in their own system, and you also have a very good PPO in network with them (or so they say) is just ridiculous. and if you ask them not to keep the credit card info in their system for privacy reasons, they simply say well then we refuse to see you. Even if you offer to pay cash. That is very suspicious. That is also not doing the best thing for patients. This needs to change. I have the right as a patient to check my insurance EOB before being charged on my credit card and ****Stop acting like this is a retail business*** it's a medical facility. Please stop treating Patients like a commodity or just a business. You should not be in the medical field as owners of a clinic if this is how you treat and see your patients.

This review is for the therapy division at this location. The therapists are great and show you…read morewhat to do to get back to good. The trouble started today, as they called to let me know I missed my appointment. Trouble is they sent the schedule to me back in October. My appointment was not at the time they called for, not to mention the day was wrong also. When I called back to let the desk person was telling they changed my schedule, why not tell or better yet ask the patient if that would be okay. I am going there tomorrow to get all this junk fixed.

Apparently the facility started a new database today and changed their name. They are now called…read moreIllinois Bone & Joint Institute so information had to be re-entered. Not a big deal and not even time consuming. The disappointing issue was after 3 years of returned visits to Dr. Miller, the only advise he had for me was "let's put a different bandage on it (literally and figuratively) and watch it" and purchase a wider shoe." Seriously? My toe is sending shooting pain across my foot and up my ankle. Apparently speaking louder to me will make me believe the pain in the toe is not the issue. Very unproductive visit, so after 3 years of co-pays I am seeking a 2nd opinion elsewhere.

Not a good employer! If the owners only know how employees are trained, they seperate you like…read morecattle, and tell you don't talk to one anorher or ask questions. They don't train you, you watch videos for hours..Wake up Hinsdale Orthopaedics!!! Your training sucks.

I can not say enough good things about SmartLife Medicine and Dr. Vogt! I can't get over the…read morepersonal attention, the help and relief I have received with my many aches and injuries over the past few years. I saw Dr. Vogt recently for a combination of hip and groin pain. He didn't want to just treat the pain, he wanted to figure out what was causing it. He ordered imaging for me and talked directly to the radiologist to better understand the report so he could help me figure out how to best treat it. He's awesome. A+++ rating!

Dr. Vogt is a very good doctor. He has fixed a few of my ailments. But his front desk staff could…read morebe nicer and more polite to the patients who are spending a lot of money to come without the possibility for many of insurance coverage.

Dr. Mody is amazing. Our entire family has seen him for various musculoskeletal problems and…read moreinjuries over the past 15 years. He listens, is always right with his diagnosis and if he can't fix it in a nonsurgical approach, will refer to his huge network of ortho surgeons. His office staff is always professional and courteous. Highly recommend!

I didn't have a great experience here. Dr. Mody seems like a nice guy but I'm not sure after doing…read morea post mortem on the experience that it was good. I came in for a moving injury on my shoulder a while back. He did an x-ray at his location and said that it didn't seem like there was a tear, maybe just less cushion between my joints. He decided to schedule MRI as "an abundance of caution". However, He didn't recommend a basic MRI, he recommended an arthrogram which in hind sight, seemed unnecessary. He recommended a local hospital as is preferred partner, and it was awful. The MRI cost me $700 and took about three hours versus a outpatient Quest Diagnostic type location that should've been 100 bucks and an hour. I never received the MRI results from the hospital. I recently received a bill from Dr. Mody's office for another $200 for my initial visit. I have yet to return to even go through the MRI results, partially because I don't have them (thanks Advent La Grange for wasting more time I don't have) and partially because this seems like a bill at all costs type practice. I refuse to go back if it's going to cost me $200 when any other specialist under our health plan is a $50 copay. Note- I gave them my insurance upfront so this shouldn't be a $200 + $600 MRI for a sore arm.