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    Rehab Experts

    5.0 (1 review)

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    Physical therapy

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    13 years ago

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    ATI Physical Therapy

    ATI Physical Therapy

    3.9(9 reviews)
    2.0 mi

    I have actually been using ATI for my PT needs for at least 15 yrs or more. Used to go to the one…read morein Chicago on 63rd St near Central Ave. So I have been receiveing PT at the location in Willowbrook IL. for a broken arm. Been going since December. I have, however, been dealing with what I deem inappropriate behavior and have been doing everything in my power to talk to someone about it. I have reached out to the corparate office and beleive it or not was transferred to a third party entity to report my issues. That third party is located in some thrid world nation!!!! I am to try and explain my issues with someone whose first language is not english! Let'st start there. There is also a significant delay when conversing with this individual due to internet connection or whatever the reason but it is MADDENING and unprofessional. Also, these overses agents speak from a script. There is no real conversation to be had at all. I am going to ATI's flagship location. Location #1. I am in a situation where I do not feel comfortable continuing my healing under the circumstances but I am 10 visits in. Almost $400 out of pocket is my responsibility. I am mere minutes from their Bolingbrook Corporate Office but I cannot get a phone call back from anyone. Not one soul has called me even though I was promised a phone call this past Monday 1/20. I was assured someone, Chad, perhaps would call me 100% and nothing. How is this acceptable????? I am beside myself. I did not go in today for my 12:30 scheduled appointment and no called me despite me making several attempt to call them at 630-455-6630. It just rings and rings and rings then goes to a fast busy, I also called the corporate office at (630) 296-2223. Also no answer at all. I will post this everywhere until I get a response. This is upending my recovery and care. Sad from an entity who is supposed to help with said recovery.

    Just started therapy here, so it may be too soon to write a review. But I have to say, so far I am…read morereally happy with my physical therapist. She is really knowledgeable and I think she is going to be able to help me. The facility is clean and modern looking and in an easy accessible location in a shopping center. One thing I have always hated at previous therapy centers though is the casual "whatever" attitude that physical therapists have towards their patients. Yes, I want to feel comfortable, but please remember that I am paying for your services and not just visiting a friend. I say this because two things happened: First, there wasn't enough time scheduled for my initial visit. The therapist was quick and extremely professional, but she had a lot to do. Unfortunately the next patient arrived while I still had about 1/2 hour of treatment left. My therapist handled it well, but I should have been given more time for the initial visit. Then to make things more difficult, a manager stood in the middle of the office and announced that they were having an impromptu staff meeting... right now. This was at approximately 1:00 PM in the afternoon. My therapist explained that she was with a patient and the manager said, "it will only take a few minutes, this is important!" ... never apologizing to me, or any other customer for the interruption ... and being quite condescending towards my physical therapist. The meeting went on for about 15 minutes, the manager talking about how she had learned new techniques at a seminar that she had to share, something about new bonuses, etc., etc. My therapist tried to continue my therapy as much as she could, but it was really annoying. I am paying for my treatment. Why should I have to listen to a staff meeting? Save it for another time!! I could tell my therapist was embarrassed, but then what can an employee say to a manager? This was so completely unprofessional.

    Bioidmetrics Integrative Medicine Institute

    Bioidmetrics Integrative Medicine Institute

    5.0(1 review)
    2.2 mi

    ​I cannot sing Dr. Monica Cisneros praises enough. What a wonderful, generous and talented doctor…read more I pulled my back on a Saturday and on a whim reached her in the office at 5 pm on a Saturday evening. She agreed to meet me on Sunday morning before my scheduled flight out of town. Her attention to detail, concern, and care made all the difference in my work week. I returned the following Sunday (not typical office hours but she responds to when the patient needs help) and again very methodical and effective treatment. Her office has all of the bells and whistles with gadgets and equipment. What makes her stand out is her empathy and talent. Thank you, Dr. Cisneros, for such an exceptional experience.

    From the owner: Bioidmetrics has specialized chiropractic physicians certified in the latest evidence-based…read moretherapies; offering state of the art facility; advanced laboratory and diagnostic test, and patient's tailored treatments for their biochemical individuality. Advanced credentialing in functional medicine is at the core of our philosophy to address underlying dysfunctions and dysregulations from cumulative biochemical effects or traumas and not limited to musculoskeletal conditions. Our treatment requires integrated medical model not limited to drugs and surgeries but effective interventions: manual therapies (manipulation and soft tissue technique), correctional exercise and rehabilitation, specialized orthomolecular and nutraceutical formulations and acupuncture. Vitamin, mineral, fatty acids, and nutrient supplements helps prevent chronic disease by numerous mechanisms including modulation of gene transcription, improving DNA repair and stability and enhancing metabolic efficiency.

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    Bioidmetrics Integrative Medicine Institute - Dr. Samuel Hage: chiropractic physician

    Dr. Samuel Hage: chiropractic physician

    Bioidmetrics Integrative Medicine Institute
    Bioidmetrics Integrative Medicine Institute - Dr. Monica Cisneros: chiropractic physician

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    Dr. Monica Cisneros: chiropractic physician

    Rehab Experts - physicaltherapy - Updated May 2026

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