Momentum Physical Therapy has been great! The PT and his staff are friendly, attentive and…read morepersonable. Marshal (the dog) is on site and super friendly! I look forward to being greeted at the door by Marshal at every appointment! Everyone at this location is great and I have had a really good experience!

Momentum has very good physical therapists, but terrible admin, deceptive billing practices, and…read morepoor operations management. 1. When I first called to make an appointment, I specifically asked if I would incur any out-of-pocket expenses. I was told no and that I had met my deductible after my insurance was run. I was aware that I have coinsurance, but I have never received a coinsurance bill for chiropractors or other physical therapists. 2. When I attended, the physical therapists were double-booked. Generally there was one therapist per about 3-4 patients. I have been an athlete my entire life so physical therapy is not new to me. This is the first time I have been compelled to get my phone out and play games waiting for the PT to complete working with another patient. 3. I received an itemized bill that has different prices for THE SAME billing code. I called to clarify how I had an outstanding balance given that I was told I would not have to pay anything out of pocket. I also asked why THE SAME billing code has different prices. I was told a manager would call me back. They never did. Rather, I received another letter threatening to send me to collections. I called again today and I was told that whoever was supposed to call me back "did not see a reason to." Clearly they care about money more than their patients. The physical therapists are fine professionals, but whoever is running the admin, billing, and operations should be fired. There are physical therapy clinics on every corner in Illinois. Next time I will go elsewhere.

I LOVE this orthopedic center. Top doctors, state-of-the-art equipment, new & clean facility,…read moreefficient operational processes, and one stop shop for imaging, physical therapy, surgery and medical equipment purchase/rental. I had an appointment with Dr. Chala to look at knee pain I've been having for 6 weeks. He did a thorough exam, and ordered an MRI which I got done within 45 min just down the hall. Then I saw him right after the MRI to diagnose the problem and he proceeded to order a cortisone shot and physical therapy. I got the shot before I left the office. Now on my way to feeling much better in a quality and highly effective visit today.

I was quite surprised at how quickly I was moved through the various stages of my appointment. It…read morewas my first time there, and between filling out the new patient form, getting my vitals checked, getting an x-ray, having a check up with the doctor, and scheduling an MRI, I was in and out within 30 minutes. Considering it was very busy that's impressive, hats off to the staff. They all had a great friendly attitude as well. Hard to say "I look forward to going back" when it comes to a doctor's office but in this case I think it's fair to say!

I am 100% pleased with the treatments I have received. I came here with high hopes and I have to…read moresay so far, Ifeel better, I walk better and sleep better. I'm trying to maintain the improvements, Dr Mersinger has made in me. I highly recommend him and his practice. Also important to know is the facility is very nice And very clean

Dr mersinger is the best! He is gentle but effective. I even trust him to crack my neck. He is a…read morekind person and easy to talk to. He listens to what I say hurts and addresses it completely! Dr zhu is a fantastic acupuncturist. She is so smart and helps so much without too much explaining. It's like she just knows!

My friend was here for several weeks!! This place is…read morepristine! The staff is attentive and very caring. When my friend pressed the Call button it took only a few minutes even though this place is "packed!!" The food, well not bad either!

Exceptional Care and Compassion…read more Burgess Square Healthcare and Rehabilitation Center provided outstanding care for my father at every level. The administrative staff was professional, responsive, and compassionate, making a difficult time much easier to navigate. The nursing team treated my father with dignity, kindness, and genuine concern, while the PT/OT staff were knowledgeable, patient, and truly invested in his progress. The social worker was invaluable--guiding our family through care planning and next steps with clarity and empathy. The facility was exceptionally clean, well maintained, and well organized, and communication with our family was excellent throughout. Entrusting a loved one's care is never easy, but Burgess Square earned our complete confidence. I would highly recommend this facility to anyone seeking exceptional rehabilitation and senior care.

I would like to give Ryan a shout out for his caring and detailed work. I was having jaw pain on…read moreone side and came to Fyzical for relief. Ryan is patient and a good listener. He also explains clearly what he sees and explains why each exercise is important to recovery. I will recommend Ryan to my friends and neighbors. Thank you, Ryan! Amanda, Elmhurst, IL

I did a few months of PT here and loved it. Everyone is warm, friendly, and supportive; you feel…read morelike you've known the team for years. Great customer service. At my last post op appointment with my surgeon, he said to me "your PT did a helluva job getting your range of motion back!" I worked with Mary mostly, some with Austin, highly recommend. Its a smaller business, which I like to support :-)

I scheduled a free 30-minute intro session at the Western Springs location hoping to see if this…read morecould help with overall health and wellness. I am not tight overall, rather hypermobile in most joints; however, I have been seeing PTs and massage therapists for targeted work on the few muscles that are over-worked due to due my hypermobility. I like that Stretch Zone is a drop-in option for days I might be having more pain, so I went to see if I might add this to my treatment options. My stretch-practitioner introduced himself by name and asked if I had an area of the body that I wanted to focus on, so I explained I had neck and left arm/hand pain and wished to focus there. He didn't given his qualifications, but mentioned he'd worked previously in a gym. I had read on-line that the practitioners complete a week-long training and are encouraged to have certifications in personal training and/or massage, but I am not sure if he did. Oddly, there was no medical history taken, which may have been helpful as I have both Ehlers-Danlos syndrome (joint hypermobility) and cancer, but I do not have cancer in my arm/neck, which is where we focused. The stretches were for the most part very basic and performed laying on my back or sitting up on the table. They were not like the targeted stretches provided by my PT or the massage therapists that I see, where they locate and work on the smaller muscles that are in spasm. Mostly he provided general stretches like "upper trap", "bicep" and "tricep". The trunk stretch felt good. Each stretch was performed 3 times, held for a certain amount of time. As my larger muscles are not tight, he was able to bring me to end-range in all joints, so I didn't experience a "stretch" but more of assisted movement, which was fine. Our session started late and the final minutes were used to explain the packages available for purchase- so I only received about 15-16 minutes of stretching, which was enough actually. I was hoping it was going to be more like a Thai massage, which I love, but it was more like just being moved through typical ranges of motion by someone very nice and attentive, but the work was not as precise as I was hoping for. The facility is clean. Free parking. Scheduling on-line was easy. I think if you are really tight and like having someone stretch you, this could be an option for you, but at $85 for a 30-minute session it may make more sense to book a PT or a massage therapist. My practitioner reminded me to hydrate and he recommended that I return weekly for stretch sessions. I will continue instead with my PT and massage therapists, which are more targeted and more cost-effective.

Steer clear of this place! They charged me for two months ($648) after I cancelled my membership…read moreand they have yet to reimburse me even after I escalated to their management via linked in! I had to use linked in because NO ONE ANSWERS the phone, and when I did speak to WESLEY, the branch manager, he informed me my refund would be issued but that was A MONTH AGO! TERRIBLY RUN BUSINESS! You can't ever get a hold of anyone of you need help. My back problems did not get any better while going here - I felt good during the stretch but twice a week sessions did nothing for me. STAY AWAY!

I tried a couple of other PT practices for my knee before finding this place, and honestly, none of…read morethem got me anywhere. These folks were different -- friendly, attentive, and actually delivered real results. Wish I'd went to them first! Sarah, Laura and doctor Hassanein are the best bunch in the are!

This was my first experience ever with physical therapy, and it was a very good one. It helped…read moresolve my lower back pain almost immediately. The staff did a great job of explaining how to do the exercises and why, and were attentive and knowledgeable. I like how they adjust the therapy to the individual. They gave me a few sheets of paper with stretches and moves so that, hopefully, I won't need to return. But, if I do, I know Star Physical Therapy will take good care of me.

My father was here for a short time, recovering after a stroke…read more The facility is very clean and well laid out, and the covered parking nearby is very convenient. The grounds are beautifully kept, and the walking trails are lovely. The staff here is very caring and first rate. They really took time to keep us updated on progress and did so much to help our family. Even the chaplain took time to visit my dad regularly. We were able to attend one of the Sunday non-denominational church services, and the music and message were punctuated by the breath-taking chapel and stained glass window. My father's only complaint was the food, but he was on a very restricted diet. It certainly smelled great in the halls during meal times. I highly recommend this place.

Staff is hands down good. But the have stupid food policy. The food here is crappy. Rather than…read moregetting better you get sick. If you bring food from home. They can't warm it even if the patient is starving. Saying the food is contaminated. The management at Northwestern should serious look into it or people will start selecting Shirley ryan.