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    Alliance Physical Therapy

    5.0 (2 reviews)

    Services - Alliance Physical Therapy

    Physical therapy

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    6 months ago

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    RUSH Physical Therapy - Naperville - Route 59

    RUSH Physical Therapy - Naperville - Route 59

    4.4(20 reviews)
    1.6 mi

    When we started at Rush Pediatric Therapy, our 4-year-old son was non-verbal and severely delayed,…read morestruggling to achieve milestone that most of an 18-month-old level per CDC milestones. After his initial assessment, the team agreed he needed 30+ hours of weekly ABA therapy to support his development. Unfortunately, Rush consistently failed to deliver. Despite the agreed-upon plan, our son never received more than 17 hours per week, even during summer sessions it was decreased even further down to just 13 hours. Early intervention is critical for autistic children to build essential skills in communication, cognition, and social development, as emphasized by every autism support group we've joined. Rush's inability to provide the recommended therapy hours has hindered our son's progress. Worse, Rush made recommendations that seemed contrary to his best interests, such as reducing his weekly hours after he missed a few days over a couple of weeks or allowing their therapist make medical diagnosis when they have no training to diagnose medical conditions. This lack of commitment and follow-through has been deeply disappointing. We expected a center dedicated to supporting autistic children to prioritize their needs, but Rush fall far short of that standard.

    Samir and his amazing team here at Activa have been with me through enough unfortunate accidents to…read morelast a lifetime! Originally, I came here after a motorcycle accident that resulted in a completely torn PCL. This made me unable to live not only the extremely active lifestyle I was used to (lifting, krav maga, and rock climbing), but to even walk without pain. Halfway through treating my knee, I was rear-ended by a drunk driver, resulting in whiplash that has taken almost an year to treat. Through it all, the Activa team helped me navigate my treatments and were there for me as emotional support as well. I never doubted my full recovery despite its length--Samir and his team ensured I followed up with an orthopedic doctor if I was extra anxious about something. I am extremely thankful that I chose Actinva as my PT clinic and always enjoying coming even if I talked trash to the team's face. Thanks for everything guys!!

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    RUSH Physical Therapy - Naperville - Route 59
    RUSH Physical Therapy - Naperville - Route 59
    RUSH Physical Therapy - Naperville - Route 59 - Therapy room Activa PT

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    Therapy room Activa PT

    Duly Health And Care - Duly Health and Care Logo

    Duly Health And Care

    1.0(2 reviews)
    0.1 mi

    I have a hard time walking and standing. The receptionist was on the phone - and I hear people in…read morethe back and I try to get their attention. She is standing behind a big monitor and I can't see her face. She moves the monitor and tells me I'm on the phone incredibly. Then she calls me up to the desk and I say I can't really walk well and she says she has to register me- again very rudely. And I hobble to the desk and gives her my drivers license and she says she doesn't need it then she asks me my name.. which was on the driver's license.... I tell her she is so rude. She still sits behind the monitor. I get called in to get my blood drawn. And I'm telling the techs what happened. She walks in and I say to her can I ask you a question. She rolls her eyes at me. I tell her I was going to ask her if she was having a bad day to give her grace and with that attitude I can't. Unbelievably rude. The techs were incredibly kind. Don't go there on a Wednesday morning because you might get her too.

    The therapists at Duly were very good. My complaint lies with their billing department. Every…read morepenny of our bills were paid but they have made an error and sent me to collections. I only found out there was an open balance when I went to another doctor for something unrelated. I have tried for 4 weeks now to get someone one the phone to discuss this issue. I have emailed them proof of the cleared checks etc. It is impossible to get someone to call me back. When you do speak to someone they say "someone will contact you in 7-14 days", that never happens. Never in my life have I been sent to collections and again, the bills have been paid. I will refrain from going to Duly doctors from now on.

    Alliance Physical Therapy - physicaltherapy - Updated May 2026

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