Professional and compassionate therapy! The staff are experts in their fields and will work with…read moreyou to find a solution.

Heather and Donna are by far the best!! They have exceeded all of my expectations and I have left…read morefeeling much better. They have patience and take the time to work on the areas that need care. Definitely a friendly environment! I felt as though I knew them for years during my first session! I cannot thank them enough!!

I had to come to physical therapy here after taking a fall on the ice. I really hurt my shoulder. I…read morehad a few different therapists Tiffany, Katrina, and I believe Melissa. They were amazing took time to explain things to me and really helped me feel better faster than I would have if I tried to do it on my own. They were really kind and supportive. I would go back there for sure if I needed physical therapy again.

Office experience at the after hours urgent care was abysmal. First the fact that they are now…read moreallowed to require a credit card be kept on file always is ridiculous. Requiring a credit card to see a pediatric patient with an immediate injury, even though the patient has had 100% verified insurance in their own system, and you also have a very good PPO in network with them (or so they say) is just ridiculous. and if you ask them not to keep the credit card info in their system for privacy reasons, they simply say well then we refuse to see you. Even if you offer to pay cash. That is very suspicious. That is also not doing the best thing for patients. This needs to change. I have the right as a patient to check my insurance EOB before being charged on my credit card and ****Stop acting like this is a retail business*** it's a medical facility. Please stop treating Patients like a commodity or just a business. You should not be in the medical field as owners of a clinic if this is how you treat and see your patients.

This review is for the therapy division at this location. The therapists are great and show you…read morewhat to do to get back to good. The trouble started today, as they called to let me know I missed my appointment. Trouble is they sent the schedule to me back in October. My appointment was not at the time they called for, not to mention the day was wrong also. When I called back to let the desk person was telling they changed my schedule, why not tell or better yet ask the patient if that would be okay. I am going there tomorrow to get all this junk fixed.

Athletico in Western Springs in an exceptional place for physical therapy. I have had two ankle…read morefusions and now am currently rehabbing a knee I just underwent surgery for to have 4 benign cysts removed and I was also bone on bone and had stem cells injected. All the staff is very friendly and courteous as well as knowledgeable. But I cannot say enough about Jim Matela. I have rehabbed with Jim through all my surgeries and after both ankle fusions I was able to get back to my normal activities of working out 4-5 times a week (weight lifting, elliptical, cardio kickboxing, indoor/outdoor vball, etc) without any pain or discomfort. I'm now currently 3 weeks post knee surgery and halfway along in my recovery and know there is no way I would be so far along without working with Jim and rehabbing. Jim truly has an understanding of how the whole body is connected and interacts making for full body recovery. Many PT places I have been to in the past (and there have been many since overall I have had 6 ankle surgeries and a labral hip repair) would only focus on the injured area and go through a very rinse and repeat approach with everyone. This not only made recovery time lag, it hindered recovery. By Jim focusing on everything that is also connected to the injured area recovery time has been accelerated and I've made a full recovery each time and my expectations were exceeded for what I was capable of doing again as far as my activities. I cannot recommend Jim enough, he is outstanding in his knowledge and approach.

Cannot recommend this location of Athletico enough! Had a brief intake assessment last year…read morethinking I could rehab my knee injury on my own time which , of course, was a false narrative. Walked back in (no Dr. referral needed) two months ago and received excellent treatment by all employees. Jim Matela was my primary PT and I also worked with other PTs all highly skilled. They have the important ability to combine clinical expertise/application with a remarkable human element encouraging you to truly move toward health and wellness. Thank you Athletico Western Springs for leading me back to health!

I have had Katie (Kathryn B) for 2 different therapies and she was fabulous both times. Any time I…read morehad a pain--even seemingly unrelated she had an exercise that made it feel better. She is a fountain of knowledge and exercises and really knows the human body and how to treat the problems you have. And she is willing to go out of her way and spend her time looking up exercises for you to do at home once your therapy is completed. I do not want to need therapy again, but if i do I will definitely be using Katie! Heather Piest

The pediatric therapists are excellent (we've seen several, I've the course of a couple of years)…read more However, the waiting room (where I spend a lot of time on a weekly basis) is pretty excruciating. Today the lights were out in the waiting room and when I asked, I was brushed off. We are all sitting in the dark. Old ratty furniture that always feels dirty. A TV that is usually showing grisly news in a room full of kids. A few old toys and books that seem to have been left here, but always seem dirty. I would have thought that a pediatric PT/OT place would be more conscious of the kids that are invariably in the waiting room. Aside from those few scattered toys and books, sugary lollipops are the only things that are there to make them more comfortable. I've seen parents bring in toys and leave them, just so people have something to make this place less painful. And the big kicker- they're almost always running late.

I've never done PT before in my life, but after a recent injury multiple people recommended I check…read moreout Clarity. From the second I walked in, I felt at home - great environment, friendly staff and extremely knowledgable. HUGE thanks to Beth for helping with my injury and providing me with helpful techniques to expedite my recovery.

Nick and Bethany made an impact quickly! Very comfortable setting. Easy parking. Great front office…read morestaff.

My mom has been seeing PT Michelle for the last 6 weeks for shoulder therapy and she loves her! She…read moreis a great listener and really puts her time and effort and helping my mom out. Her other favorite therapist is Jason too! The staff is wonderful and accommodating.

My 14 year old daughter just finished her physical therapy here and she had a wonderful experience…read morewith Allegra. She was very detailed with each session in making sure the area of concern was focused on and gave my daughter tips on how to maintain her strength too. We received paperwork with exercises to practice at home and even when the sessions ended we received extra at home exercise paperwork as well. The location seems like a big work family and everyone pitches in with everyone's appointments to help out. Very welcoming! We highly recommend this location. Also just want to add that the only thing that was annoying is they bill far out. It's not a location thing though, that's Athletico billing. My insurance would pay their claims immediately but I didn't start getting bills until about a month after PT ended.

These physical therapists are the best I have encountered! Knowledgeable, caring but tough :)…read more Truly a blessing. I recommend them all the time.

Bill P. effectively treated my left knee for limited range of motion and OA. He provided a series…read moreof exercises to strengthen and stretch leg muscles as well as he identified activities (that I thought were helpful) that were actually contributing to pain. Bill explains every aspect of therapy and recovery incredibly well! He consistently provides exceptional care! Bill is also realistic about expectations while remaining positive and hopeful! I highly recommend Bill P. for physical therapy!!!

I've been going here for therapy now and I have to say the staff is great. Bob and Shelley are…read more extremely knowledgeable and are willing to assist in any way they can. Highly recommend these great people

NTS came to our rescue multiple times amid COVID-19 and its many restrictions, and I can't say…read moreenough wonderful things about Shelly and Bob. It started with my mother needing a walker on short notice. Her LaGrange Park doctor recommended two brands to us mid-March, and I worried we'd be challenged to find someone who was open and stocked them. Even amid lockdown, Shelly was more than willing to meet us, fit my mother, and get her on her way rather quickly and efficiently. I was so pleased to find someone in the area. As the weeks went on, my mother's health declined, and I called upon Shelly many times for various medical supplies, and she always came through, even delivering them to my door; that's no small thing when one is sole caretaker for someone with great need. I wound up managing home hospice for my mother, and was so grateful to have NTS in my corner across multiple needs. Shelly either produced a solution herself or recommended a resource for anything I needed, and I will ever be grateful for her service and dedication! I had heard great things about Bob's one-on-one rehab work. I was hoping we would get to the stage of engaging his work. I would not hesitate to recommend NTS, Bob and Shelly for whatever rehab or home medical equipment you need! They were an invaluable resource for someone trying to manage the murky world of home healthcare. Many many thanks!