They took our fur baby kitty in on an emergent basis and were wonderful with her. Unfortunately,…read moreher condition was unable to be improved. The vet and techs were wonderful with explaining the diagnosis and helping us to make the correct humane decision. They were very compassionate during the process and made a very painful decision easier to deal with. They are excellent vets and I have used them for years and will continue to do so when I am ready to get a new fur baby. Joy H.

Terrible place do not go here if your actually care about your pets. Couldn't even get simple…read morequestions answered.

I wanted to express my sincere appreciation for Dr. Jane Flathers and Angel Animal Hospital. I have…read moreused other veterinarians in Springfield but Dr. Flathers stands out as the best. I had two dogs before this dog whom I took to other veterinarians. The contrast between previous veterinarians and Dr. Flathers was pronounced. The last veterinarian did not appear to be as thorough in her examinations, her equipment malfunctioned on our last two visits and she seemed to be unable to confidently diagnose my dog's health issue. Every time I have seen Dr. Flathers I have been very impressed with her knowledge and diagnosis of my pet's problems. I would highly recommend Dr. Flathers and Angel Animal Hospital. I appreciate Dr. Flathers' superior knowledge, abilities and genuine concern for the pets she treats and their owners.

I don't know what happened to Dr. Flathers. I assume it's all about the $$$$ (Maybe to pay for the…read morenew bldg?). She does a good job with my cats but the fees are ludicrous. $90 to schedule an appointment. If you cancel within 24 hrs that fee is non-refundable. My own doctor doesn't charge that much. They charged me $15.22 to use my credit card. Said that it takes extra steps to use that card. This is after I asked, the day we were there, if that was a fee from the business or my CC company. The receptionist told me she didn't know but thought it was the CC company. Well I called my CC Co., and, NOT!!! My bill was $392 for about 45 min and a little inflammation in my cat. Well they just lost my business and my 2 cats as patients. Also I was told someone would be calling to check on, how my cat was doing. Two days later and nobody has called. This morning when I was inquiring about the fees, nobody even asked how he was doing.

Amazing vet office! They actually care about your pet. Saved the life of my kitten years ago and…read morenow treats all of my animals. I like how you can walk in and get seen the same day or drop off. Highly recommend

Customer service there is non-existent. I was charged $19.00 for claw trimming that I did not ask…read morefor and didn't get. The vet trimmed only one black claw on my dog ...and when I contacted Renee, the office manager, to get a credit she kept arguing with me. She was rude and aggressive, asking me who my last vet was and how much they charge. She finally said she'd call me back which she never did. I posted a review online yesterday..she responded to the review saying it wasn't her; she'd have given me a credit! She told me to call and actually denied it was her...I recognized her voice and I remembered her name. Again arguing, she asked why I waited 4 mo to post a review. She said she'd ask around to find who I'd talked to and call me back or email. She hasn't yet contacted me. The clinic has lost the business of 2 dogs because of this rude, unprofessional behavior of the clinic manager. Imagine treating a retired senior like this. I called back yesterday and was told by the less than friendly receptionist after a long hold...' Renee is on a conference call, she'll call you back (of course she never did.) Notice Wade B.'s review here. We liked Dr. Truitt, but The level of customer service I experienced was completely unacceptable and unprofessional.

It all happened so fast. Fine on Monday, Tuesday felt large irregular hard lump, made vet…read moreappointment for tomorrow. Wednesday lump was mushy and large. Dr Robinson was pretty sure it was cancer but when the needle aspirant went onto glass slide it looked like pus. Under microscope saw only a few bacteria, otherwise just dead WBCs. Home with antibiotic and anti inflammatory. She's had no fever. Thursday lump is much bigger. Chest X-rays ruled out pneumonia or some such. Home with another antibiotic. Friday she had a loud swallow, I knew that ment breathing would be next. Decided with Dr. Robinson to go ahead with surgical investigation and lance it somewhere. Dr Robinson put BB under but had to use a much smaller tube for intubation than with dental last year. When she saw the tonsil, it was much bigger on the inside, it was obvious cancer. Weighing quality of life--being newly deaf, blind in one eye, foggy in the other, aching with joint pains, or left to die trying to breathe?!!--Oh, no. We went in to say goodbye, then my BB went on to sleep on some really good drugs. Dr. Robinson was near tears, very tender and caring, still made it no easier. It all happened so fast. It was so hard. My little Black Beauty Tomato is much happier now, she can see with both eyes, hear as good as ever, and is running easy-fast keeping up with her siblings she just met!!! ‍ All the staff at Healing Paws Veterinary Hospital were so kind dealing with us all week. Drs Robinson, Beatty, and McFarland were so gentle and supportive with 'BB'. So respectful and kind. I can't say enough. Thank you, thank you.

Stay far away from this clinic. Sterilization is not done properly during dental procedures. My dog…read morewas diagnosed with phlebitis from the IV test at a new clinic. I went to healing paws per a recommendation from a friend. The phlebitis occurred during a dental cleaning (that Dr Betty pushed hard for income). Initially went in for a broken tooth which she decided not to pull. I received care from a better vet in a different zip code and I'm so glad I did. My dog has a serious infection caused by incompetence from a vet clinic who will gladly fire you as a client once they're under fire with the law. Be cautious.

Had to unexpectedly help a visiting out-of-town family member find a vet to euthanize her dog (who…read morehad been battling a terminal illness for a year, and had taken a huge turn for the worse overnight). The staff worked him into their already-full schedule, and were extremely compassionate towards him, as well as towards his grieving human companions.

Recently I had my 2 dogs in for their annual exams and vaccinations. Dr. Reid and his staff gave…read morethem both the time and care they needed. I appreciate their compassion and expertise which have helped me care for several dogs over the years, providing what was right for each one.

We couldnt be happier with the staff and the vet, that took care of us today. Our kitty,…read moreButterscotch has been having some issues, with UTIs, he had an appointment today. On the way there, Butter got sick and pottied on himself. The staff gave him a bath, cleaned up his carrier, he got in quickly, was seen by the vet quickly, checked out quickly. The staff and vet are extremely understanding, and loving towards our baby. My experiences with this clinic are great, Thank you for helping us , to help Butter.

I took my Mothers dog in to have it groomed. Before doing so, a quote of 35 to 50 dollars was given…read moreto my mother. When I picked the dog up, the young lady told me it would be 60 dollars. I told her that they had quoted 35 to 50 dollars. Her response was the dog had mats which would be 10 dollars more. I am no genius but it seems like the quote should have been 35 to 60 dollars depending on the condition of the dog. They should have stuck to their quote. No apology for their misquote. As far as the grooming, it was groomed. Looked good. Piss poor business practice. This is the second time they have pulled the bait and switch on her with their grooming department!

AVOID AT ALL COSTS!!! I would strongly recommend that anyone considering purchasing a puppy from…read morethis company ask very specific questions about the puppy's health and what is covered after bringing them home. We brought home our 9-week-old puppy and shortly afterward discovered that he had fleas. We also learned that he had a yeast infection in his ears and ear mites. This was extremely stressful, especially with such a young puppy, and resulted in an unexpected veterinary visit and additional expenses. When we reached out to the company, we were disappointed with how the situation was handled. Rather than feeling supported after bringing home a very young puppy, we felt dismissed when we raised our concerns and expenses. I understand that puppies can develop health issues and that not every issue can be predicted or prevented. However, I expected much better communication, transparency, and support from the company after bringing home a puppy who was dealing with multiple issues so soon after purchase. The owner specifically said these were "natural" issues that can happen and the ears need to be cleaned out. Why should we be responsible for treating ear mites in our brand new puppy when we were unaware of the medical issues at the time of purchase. This experience was much more stressful than it should have been, and I would encourage future buyers to avoid this place at all costs. I would never recommend them to anyone.

My heart was over joyed to meet these amazing animal lovers and visit their farm…read more They have a gorgeous ranch in central Missouri! Everything was clean, well kept and the animals were happy and healthy! Call to visit the puppies and see the Emus! We are extremely happy with our little boy, Satchel Paige, and highly recommend these breeders! They provided great support materials, supplies to get us started and spent time with us before and after adoption so we knew how to best care for our new baby! The Havanese Hybrids are Velcro dogs who prefer companionship of their human above all else. Prepare yourself, those puppies look like darling Muppets with their soft hypoallergenic hair! Precious friendly temperament! The owners handle the puppies and socialize them from the day they are born! You will receive a well loved dog who is confident, healthy and happy!

So far I've been calling since 11:30AM my appointment starts at 1:44pm and even at 1:10pm I can't…read moreget a hold of them because they are having a "staff meeting" and are closed they moved my appointment up without me knowing it was suppose to be July 6th not may 6th

I was extremely anxious bringing my cat, frankly more nervous then my cat, but she did so good and…read morethe entire staff was so patient and kind with her, will become our regular vet!

Today, a very sad one as we needed to put our little Carolina Dog down. I knew deep down it had to…read morehappen soon. The staff, Vet Tech Janet were outstanding, welcoming, helpful and informative. Dr Nicole Scott was the doc destined to be there this evening. They were patient, kind, and sensitive to our situation and professional beyond compare. Dr Scott is the vet we've been searching for, for years. Absolutely wonderful. If we ever adopt again, she'll be our choice in a vet professional. Dr Scott and tech Janet- what a team! Thank you! Cannot recommend them more highly!

The manager for the location is very helpful, I didn't catch her name. But she saw to the concerns…read moreI previously had. The VCA is honestly great for making an affordable payment system for clients via care club.