I wanted to express my sincere appreciation for Dr. Jane Flathers and Angel Animal Hospital. I have…read moreused other veterinarians in Springfield but Dr. Flathers stands out as the best. I had two dogs before this dog whom I took to other veterinarians. The contrast between previous veterinarians and Dr. Flathers was pronounced. The last veterinarian did not appear to be as thorough in her examinations, her equipment malfunctioned on our last two visits and she seemed to be unable to confidently diagnose my dog's health issue. Every time I have seen Dr. Flathers I have been very impressed with her knowledge and diagnosis of my pet's problems. I would highly recommend Dr. Flathers and Angel Animal Hospital. I appreciate Dr. Flathers' superior knowledge, abilities and genuine concern for the pets she treats and their owners.

The best staff, Dr. Flathers just makes me feel perfectly at ease trusting her with my best friend…read more:-)

Dr Pfander and his amazing wife Jeannie have been my Vet for pretty close to 40 years. They are…read moreAMAZING and take PHENOMENAL care of my babies. I have had a LOT of ups and downs with my beloved dogs & cats. And Dr Pfander has ALWAYS done everything he could for them. I trust them more than anyone else! They are THE BEST THERE IS!!!

Dr. Mike is so wonderful with our pets. I say pets meaning babies. We had to put our little dog…read moredown recently. He was so good walking us through the entire process step by step. Even to the point he let us make the decision that it really was time. I would feel quite good recommending Cottage Vet to anyone for care of your babies. It is also family owned and operated. I do like that. Thank you Dr. Mike

Terrible place do not go here if your actually care about your pets. Couldn't even get simple…read morequestions answered.

Everything about this place is excellence. The docs, the staff, the prices and the care. They were…read moregreat to get Bandits broken leg splinted. Will always be our go to vet going forward. Thanks AMC!

So far I've been calling since 11:30AM my appointment starts at 1:44pm and even at 1:10pm I can't…read moreget a hold of them because they are having a "staff meeting" and are closed they moved my appointment up without me knowing it was suppose to be July 6th not may 6th

I was extremely anxious bringing my cat, frankly more nervous then my cat, but she did so good and…read morethe entire staff was so patient and kind with her, will become our regular vet!

nothing but good experiences here. the vet tech are personable and love dogs. the vets are humane,…read moreunderstanding and kind. I have taken two litters there for well puppy exams as well as needing to put down an old dog with terminal cancer. highly recommend this business for routine vet care as well as end of life issues.

My dog died as a result of treatment or lack of treatment from this clinic. He was suffering from…read morean auto immune disease and had a prostate infection. He was very sick and I explain to the doctor that I didn't think it was good for the surgery. She assured me that it would not be a problem and that this was the cure. When I went to pick him up he was in a coma and having seizures. She said it had nothing to do with the anesthesia and that my dog must have been epileptic. He died later that night in an emergency clinic. I later learned the dogs with immuno diseases have a higher risk of seizures when on Anesthesia. If this vet would have been more educated or done her homework my Titan would've been alive today.

Took my cat here recently and experience was excellent. I'm not sure Lucy would agree as she…read morehates leaving the house to go anywhere. The people were great and I was in and out pretty quick. Would highly recommend.

I choose to take my dogs to this vet because it was close to our house. He has seen all my animals…read morethere. One day I went to the counter to pay our bill. She said I need to add $35 times two for our dogs missing an appt before. I said what are you talking about. She proceeded to tell me and I said that was incorrect, I called up there and an older lady answered and took my call when I cancelled. She use to always be there. I called and cancelled a while back because we were on vacation that week and I told her that on the phone call that we are unable to keep this date. It looks like it never got cancelled. I was made to pay that along with our bill. I was upset over having to pay for something that was not my fault. I did call my husband at work. He meets me there and we both went in there. He told them the exact same thing. But we already called on our part and she must of never put in the notes in the computer or it forgot. We called tonight about an important issue about a dog trying to want to produce early. Then they got my name and put me on hold forever. She came back on and said they could not see us there anymore because of the issue last time. How is this fair to us? Dr Weddle here must not really care for animals they way he should. If he had a heart he would've seen him with no question. I would never recommend him for anything!!!

the lady who saw my dog wasn't much of a vet. She was afraid and just overall didn't seem to know…read morewhat she was doing. I never went back, ever! DO NOT TAKE ANY ANIMALS HERE..........

TL/DR: RIP Cypress. If you like to be involved and informed with your pet's care go elsewhere. If…read moreyou want to be charged for ridiculous, inappropriate vaccines that decrease quality of life when your puppy is already dying go here. Full: Went to MVC to examine a puppy with a growth on his gums. Between making the appointment and getting seen the growth became severe. The vet took one look and gave almost certain prognosis of death without radiation. I declined biopsy and radiation and consented to x-ray. When they came back they said x-ray was useless and stood by the original prognosis. I told them I would consider a short course of antibiotics in the unlikely chance it was bacterial infection. She said if it was a bacterial infection the antibiotic would turn it around it in 2 weeks, and if it was cancer he'd likely be dead in that timeframe. I told them I definitely didn't want to vaccinate since he was already fighting for his life. She then informed me that she gave him vaccines without my consent while she took him back for the x-ray. I expressed my dismay and she was defensive and unwilling to acknowledge my position and right as a pet owner to make informed decisions. I left the clinic and within 30 minutes the otherwise healthy, energetic pup started violently vomiting and couldn't stand up. I called the clinic and talked to speak the manager. I explained the situation and my concerns. She was equally dismissive and saw no problem nonconsentually vaccinating a sick pup with an almost certain prognosis of death. I told her he took a 180 degree turn of health within an hour of getting the vax and asked if they would consider putting my vet bill ($125) towards euthanizing him (more than $300). She declined. I asked if they'd refund the vaccines. She declined. I asked her to send the pup's medical records to me. She declined. They were not only unhelpful but also rude and unprofessional. The pup had to be euthanized elsewhere almost immediately since he never recovered the dramatic health decline following that vet visit. I was able to obtain the vet records from MVC via the other vet we transferred him to. That vet and another I consulted with were appalled at the behavior of MVC and had strong opinions of negligence and unprofessionalism. I filed a complaint with the BBB and the MVC now alleges that they vaccinated the puppy in front of me and that they did not charge me for the vaccines. This is a blatant lie and an attempt to avoid liability. Making a mistake is one thing, but these people are willing to go to great lengths to make sure they get paid regardless of what's best for animal and owner. Emily Johnson DVM and Lynnette Cook should be embarrassed of their unprofessionalism and lack of ethics. Update: I was still established with their large animal vets for emergency farm visits. They blacklisted me as a client without informing me and wouldn't call me when I had an animal in need.

Warm and welcoming staff and knowledgeable, attentive, and caring vets. I highly recommend.read more

I brought my dog to Crossroads seeking a second opinion after frustration with my existing vet. As…read moreI feared, the situation was worse than I'd been led to believe and required more aggressive care. While we started trying to get things under control, the clinic was excellent about calling to check up on how my dog was doing. They were great about getting us in frequently (with and without appointments) to monitor progress. Ultimately, things had progressed too far, leaving only one real choice. Dr. Dooms spent extra time discussing the decision I had to make and letting my cry. She was even able to recommend a traveling vet that did at-home euthanasia and tried to find out their availability that day. Her kindness and empathy was such a stark contrast to my previous experience. I wish I'd come to Crossroads sooner because it would likely have made all the difference. While Crossroads may be more expensive than some clinics, you absolutely get what you pay for, and my four-legged loved ones deserve only the best.