Terrible place do not go here if your actually care about your pets. Couldn't even get simple…read morequestions answered.

0 STARS!! This place has now k*lled TWO of my dogs and showed zero grace, sympathy, respect,…read moreanything in return. Years ago they ov3rdos3d my teacup chihuahua with his vac!nes. Today (05/29/26) I took our beloved miniature dachshund in at 8:30am to get neutered and he was k*ll3d instead. At 9:30am we were called and told that the sedation went fine but his test!cles hadn't dropped so they needed our permission to "find them" because it cost $100 more. They said there were no pros or cons to continue or stop the surgery so since we were under the impression he was already put under, we agreed to let them go ahead with it and we would pay the extra money. The vet did not run proper tests on my dog beforehand or check his heart, which was enlarged (found out after d3ath), and put him under in which the anesthetic k!ll3d him. If they would've taken 1 simple step to check, our sweet boy would still be al!ve and well. They also waited over 5 hours to call us around 1:15pm to even tell us the news and when we showed up less than 5 minutes later, he was already cold and stiff. While being very dismissive, defensive, degrading, heartless and down right rude to us, the lady who called us at 9:30am argued that she "never said they had him sedated on the phone" which is an absolute lie. The vet was so defensive and said he did everything he could. We were then told that since his test!cles hadn't dropped, the surgery wasn't even needed because he was more than likely infertile. Then why'd they do it?? Why didn't they tell us that on the first phone call?? He shrugged his shoulders and didn't have an answer then. I asked about the huge time gap from 9:30am-1:15pm and he said "he tried calling us at 11am and it didn't go through" so in his case he didn't get an answer so he waits another 2 hours? We never got any other calls besides at 9:30am and 1:15pm. When asking for all records and receipts to be printed off, they argued until they were blue in the face that our dog had NEVER been there, that's also not true. He'd been multiple times for vaccines and routine things. They finally found 1 singular visit in their records but none others. The vet was also adamant about sending the x-ray that was done after death, instead I took a photo of the computer screen which shows a time stamp of 10:04am. My dog was long gone before they said anything to us so they could make up a story, they were prepared. They still tried to keep our deposit and make us pay for the cr3mation or we another option given was we could just do a mass cr3mation and toss him out. When I declined (after going back and forth to try to keep our money), they tried making me leave with my cold, stiff dog, in a dinky towel in front of their fully jammed packed waiting room. It was sad, embarrassing, degrading, heartless, and downright inhumane of how we were treated. DO NOT go to this place if you want to keep your animals alive. I'm not the only bad review and I also know they have deleted other bad reviews. Keep your babies safe, do not go here no matter the circumstances. HORRIBLE EXPERIENCE!!!!!

I wanted to express my sincere appreciation for Dr. Jane Flathers and Angel Animal Hospital. I have…read moreused other veterinarians in Springfield but Dr. Flathers stands out as the best. I had two dogs before this dog whom I took to other veterinarians. The contrast between previous veterinarians and Dr. Flathers was pronounced. The last veterinarian did not appear to be as thorough in her examinations, her equipment malfunctioned on our last two visits and she seemed to be unable to confidently diagnose my dog's health issue. Every time I have seen Dr. Flathers I have been very impressed with her knowledge and diagnosis of my pet's problems. I would highly recommend Dr. Flathers and Angel Animal Hospital. I appreciate Dr. Flathers' superior knowledge, abilities and genuine concern for the pets she treats and their owners.

Liars and scam artists. Paid to $72 scheduling fee was shown a price of $138 at the end told them I…read moreonly have $140 to spend including the $72 I already paid they told me that the $72 would come out of the $138 and then charged me the $138 then they say well you signed there very shady very very shady. Do not go here.. They're gonna respond and instead of saying, sorry there was a miscommunication they're gonna say that since I signed and it's on video that it doesn't matter. Very upsetting because I like Dr. Flathers, but this place is a scam. I was very clear about the two things I wanted and they were not clear at all about the things they added terrible terrible business practice Shameful I am sure they're happy they got their 80 bucks and lost a customer for life.

I do not write reviews but I had to write this one. I had my cat boarded there for about six days…read more I left her favorite pillow for her to sleep on. When I went back to pick her up, I was ask to come back to put her in her carrier. I could not believe how horrible the cages were. I saw her pillow on top of some things and it was never put in the cage with her. The cages were so small the pillow would not even fit. Susie was so upset when I got there to pick her up. She was screaming like I had never heard before. My heart was broken. It took many days for her to get back ti normal. She will never be boarded at Ozark ever again. I know there are better places than Ozark Vet. Dr. Wade Bridges.

No appointment needed. Ha!!…read more Called in with an emergency. Cat falling over, trouble breathing and can't walk. There answer? Try to find someone else. We're too busy. Time to find another vet that can take care of my animals when crisis hits.

Stay far away from this clinic. Sterilization is not done properly during dental procedures. My dog…read morewas diagnosed with phlebitis from the IV test at a new clinic. I went to healing paws per a recommendation from a friend. The phlebitis occurred during a dental cleaning (that Dr Betty pushed hard for income). Initially went in for a broken tooth which she decided not to pull. I received care from a better vet in a different zip code and I'm so glad I did. My dog has a serious infection caused by incompetence from a vet clinic who will gladly fire you as a client once they're under fire with the law. Be cautious.

After my pup, Daisy, had been sick for a few days I decided it was time to make her an appt. I…read morecalled Healing Paws and they gave me an appointment within the same afternoon which was very relieving. They were super friendly and detailed at the front desk, even offered a beverage while we waited. Carmen took us back and was so kind & very gentle with Daisy. I didnt have to wait too long during her exam, and they checked in with me & explained everything so I could understand it. They also double checked to make sure I approved every charge & gave me options to fit my budget. Very satisfied overall!

Dr Reid is the best vet ever!!!! Well priced and exceptional care. I highly recommend!!!read more

my dog had tumors. I took her to the regular Vet. & 3 months later to an Emergency Clinic - no one…read morecould figure out the problem. I feel God led me to Dr. Reid. he knew exactly what to do. he is genuinely a kind man with expertise & knowledge. the staff & Dr. Reids assistant are wonderful hard workers & they are perfect with pets. the best way I know how to sum up my experience with the Animal Health Center is Dr. Reid is an old school professional, a country Vet. who has everything right there, all the best tools & testing resources, along with his compassion for pets - well, He is the Doctor you want for your pet. Anthony Stewart (Tony)

We couldnt be happier with the staff and the vet, that took care of us today. Our kitty,…read moreButterscotch has been having some issues, with UTIs, he had an appointment today. On the way there, Butter got sick and pottied on himself. The staff gave him a bath, cleaned up his carrier, he got in quickly, was seen by the vet quickly, checked out quickly. The staff and vet are extremely understanding, and loving towards our baby. My experiences with this clinic are great, Thank you for helping us , to help Butter.

I took my Mothers dog in to have it groomed. Before doing so, a quote of 35 to 50 dollars was given…read moreto my mother. When I picked the dog up, the young lady told me it would be 60 dollars. I told her that they had quoted 35 to 50 dollars. Her response was the dog had mats which would be 10 dollars more. I am no genius but it seems like the quote should have been 35 to 60 dollars depending on the condition of the dog. They should have stuck to their quote. No apology for their misquote. As far as the grooming, it was groomed. Looked good. Piss poor business practice. This is the second time they have pulled the bait and switch on her with their grooming department!

This is a puppy mill. I did walk to grounds before the owner came out and chastised me. Hundreds of…read moredogs for breeding. They asked for a review BEFORE receiving a pup.

My heart was over joyed to meet these amazing animal lovers and visit their farm…read more They have a gorgeous ranch in central Missouri! Everything was clean, well kept and the animals were happy and healthy! Call to visit the puppies and see the Emus! We are extremely happy with our little boy, Satchel Paige, and highly recommend these breeders! They provided great support materials, supplies to get us started and spent time with us before and after adoption so we knew how to best care for our new baby! The Havanese Hybrids are Velcro dogs who prefer companionship of their human above all else. Prepare yourself, those puppies look like darling Muppets with their soft hypoallergenic hair! Precious friendly temperament! The owners handle the puppies and socialize them from the day they are born! You will receive a well loved dog who is confident, healthy and happy!

So far I've been calling since 11:30AM my appointment starts at 1:44pm and even at 1:10pm I can't…read moreget a hold of them because they are having a "staff meeting" and are closed they moved my appointment up without me knowing it was suppose to be July 6th not may 6th

I was extremely anxious bringing my cat, frankly more nervous then my cat, but she did so good and…read morethe entire staff was so patient and kind with her, will become our regular vet!

The manager for the location is very helpful, I didn't catch her name. But she saw to the concerns…read moreI previously had. The VCA is honestly great for making an affordable payment system for clients via care club.

First time here and the staff was wonderful!! Dr Rachel Labby was so clear in the situation with…read moreour little Yorke and such a relief that she had no Addison disease. She prescribed just was needed and assisted us with our budget. Misora Baptista