It all happened so fast. Fine on Monday, Tuesday felt large irregular hard lump, made vet…read moreappointment for tomorrow. Wednesday lump was mushy and large. Dr Robinson was pretty sure it was cancer but when the needle aspirant went onto glass slide it looked like pus. Under microscope saw only a few bacteria, otherwise just dead WBCs. Home with antibiotic and anti inflammatory. She's had no fever. Thursday lump is much bigger. Chest X-rays ruled out pneumonia or some such. Home with another antibiotic. Friday she had a loud swallow, I knew that ment breathing would be next. Decided with Dr. Robinson to go ahead with surgical investigation and lance it somewhere. Dr Robinson put BB under but had to use a much smaller tube for intubation than with dental last year. When she saw the tonsil, it was much bigger on the inside, it was obvious cancer. Weighing quality of life--being newly deaf, blind in one eye, foggy in the other, aching with joint pains, or left to die trying to breathe?!!--Oh, no. We went in to say goodbye, then my BB went on to sleep on some really good drugs. Dr. Robinson was near tears, very tender and caring, still made it no easier. It all happened so fast. It was so hard. My little Black Beauty Tomato is much happier now, she can see with both eyes, hear as good as ever, and is running easy-fast keeping up with her siblings she just met!!! ‍ All the staff at Healing Paws Veterinary Hospital were so kind dealing with us all week. Drs Robinson, Beatty, and McFarland were so gentle and supportive with 'BB'. So respectful and kind. I can't say enough. Thank you, thank you.

Stay far away from this clinic. Sterilization is not done properly during dental procedures. My dog…read morewas diagnosed with phlebitis from the IV test at a new clinic. I went to healing paws per a recommendation from a friend. The phlebitis occurred during a dental cleaning (that Dr Betty pushed hard for income). Initially went in for a broken tooth which she decided not to pull. I received care from a better vet in a different zip code and I'm so glad I did. My dog has a serious infection caused by incompetence from a vet clinic who will gladly fire you as a client once they're under fire with the law. Be cautious.

We have an English Bulldog puppy who has been seen by Dr. Mallard and Faith since we adopted him…read more He started to experience some problems and Dr Mallard has acted as our advocate with the MIZZOU veterinary school. He is very knowledgeable, caring and calming (to us) and always takes as much time as we need to understand everything that is going on. We live 1.5 hrs from the clinic and wouldn't dream of changing doctors! Dr Mallard's assistant Faith is awesome as well. She communicates with us and never fails to promptly return our calls.

I have taken multiple pets here over a year or so for reproductive health screenings and semen…read morecollection. This clinic is wonderful! Staff is awesome! The building itself is clean, and up to date. Just goregous. Staff is helpful, friendly and very caring. Prices are fair and even significantly LOWER! Than other clinics for certain services. I am a professional dog trainer and I travel the contry worh our 24 performing dogs. They are my pets and best friends and they come first. I drive hours out of my way just to visit this clinic and staff. I've had several amazing experiences with multiple staff members, this place never disappoints! I HIGHLY RECOMMEND!

Super clean, friendly staff great doctor. Quest definitely felt safe and cared for…read more Thank you!

Dr. McIntyre is extremely rude. We took our kitten there to get spayed and ended up having to take…read moreher back because her stitching area was bulging. He said she was too active and I needed to keep her still. I don't think he has ever owned a cat in his life because if he had, he would know it's impossible to keep cats from moving around-especially females. I have had 4 other outside cats spayed a few years ago before we moved to this area and we NEVER had any trouble with their healing like we have with this situation. The worst part though was how inconsiderate, pushy, and condescending he was. He treated me and my husband like we were idiots. He never even acknowledged our daughter who is the owner of our cat and gave the kitten shots right in front of her without warning. It's a shame because the office staff there are all extremely nice and they did their best to make us feel welcomed. However, we will never be going back due to the lack of respect and manners Dr. McIntyre had. If you don't like being treated like shit, I suggest looking for a better place to take your animal.

The absolute worst place you could take your animal. When you need your vet the most is when your…read moredog is injured or sick. I have been taking my dog there for years and he was injured and attacked by another dog. When I called to get him seen they said they did not have the time. Do not take your animal there and expect to be seen or helped when you need them the most. They don't care about the welfare of your animal only about the bottom line.

This animal clinic is a distance from my house. I use Fairgrove vet, but every time I use them they…read moreare fantastic! My old man Zeus sliced his paw open and they got him in on a Saturday. My vet wasn't available. The vet there is so kind and knowledgeable. They are very well priced. I used her once when I was younger, my puppy was poisoned by a neighbor and they did everything they could to help her. They even sent me home with some donated medicine, to help with my limited college budget. I lost my puppy. I didn't call and tell them, they found out someway and sent me a card. It really helped with my grieving and showed me that they do care. I highly recommend them.

The BEST In every way..caring, knows what they are doing in…read moreevery aspect of care! Prices are fair..so glad to know this honest Vet office. Waylon our coon hound loves Dr Hale.

I have had no less than seven different dogs and one cat treated at this Vets. Have had extensive…read moreservice by Vets in other states and we are both in the medical field so knowledgeable of most procedures and conditions. This Vet (Mark Hale) has always shown professionalism, courtesy and concern even after many years interaction with my somewhat challenge personality. He is always patient and kind. His advice and treatment has been excellent. He is not afraid to do a referral or offer prescriptions or advice outside of his practice. We have had him perform numerous dog dental cleaning on all ages without incident. So you have to wonder the persons REMARKS from CALIFORNIA and take it with a grain of salt. I have complete confident in Doctor Hale. My only issue is that he ONLY treats dogs and cats and not other exotics, But I don't blame him.

Make the call, it's a compassionate vet and beautiful place. Been going for over 5 years.read more

Been in business over 20 years! Great Staff! Great veterinarians! Easy location for Springfield,…read moreOzark, or Rogersville.

Well we had to make avail of their services late last night due to our fur baby who had a severely…read moreinjured leg They took her to the back & gave her IV fluids, pain medicine. They also put her on a heating pad as she was could. The Dr. came in and explained everything to us & due the severity of the injury which was probably caused by a coon that she would end up losing the leg & not having a good quality of life, we were absolutely devastated hearing this news. Even if we had the money to go down that route we felt that the unselfish thing was to take her out of the horrible pain she was in! So she died in my arms & was now not suffering. We were given some options for her remains. We chose to have her cremated with her ashes coming back to us & then we would put her in this beautiful pink urn we found. She will always be in our hearts and she will be in our home to share her spirit that will live on forever in our hearts. We want to thank everyone who helped through this very difficult process as it meant the world to us. If you have any pet emergencies I highly recommend these amazing animal lovers who do whatever is right for the families of the fur babies that are put into their care! Thanks to all & we will take 1 day at a time to mourn our loss. You all are AMAZING human beings From the bottom of our hearts, Chris & Mike Headley

I brought my dog to Cindy as a . Can't say enough good things about the experience from puppy star…read moreall the way to where we are today. She has all the knowledge and can show you all the skills. You put in the work and you'll have a wonderful dog. It's canine communication 101! Thanks for all of your help Cindy.

My dog and I have been able to go through classes from puppy star to most recently advanced CGC…read morethrough canine connection. I'm so thankful to have worked with Cindy. My dog has gone from fear of being around other people and dogs to loving to be around people and more confidence around other dogs. I definitely recommend canine connection!