Warm and welcoming staff and knowledgeable, attentive, and caring vets. I highly recommend.read more

I brought my dog to Crossroads seeking a second opinion after frustration with my existing vet. As…read moreI feared, the situation was worse than I'd been led to believe and required more aggressive care. While we started trying to get things under control, the clinic was excellent about calling to check up on how my dog was doing. They were great about getting us in frequently (with and without appointments) to monitor progress. Ultimately, things had progressed too far, leaving only one real choice. Dr. Dooms spent extra time discussing the decision I had to make and letting my cry. She was even able to recommend a traveling vet that did at-home euthanasia and tried to find out their availability that day. Her kindness and empathy was such a stark contrast to my previous experience. I wish I'd come to Crossroads sooner because it would likely have made all the difference. While Crossroads may be more expensive than some clinics, you absolutely get what you pay for, and my four-legged loved ones deserve only the best.

Dr Pfander and his amazing wife Jeannie have been my Vet for pretty close to 40 years. They are…read moreAMAZING and take PHENOMENAL care of my babies. I have had a LOT of ups and downs with my beloved dogs & cats. And Dr Pfander has ALWAYS done everything he could for them. I trust them more than anyone else! They are THE BEST THERE IS!!!

Dr. Mike is so wonderful with our pets. I say pets meaning babies. We had to put our little dog…read moredown recently. He was so good walking us through the entire process step by step. Even to the point he let us make the decision that it really was time. I would feel quite good recommending Cottage Vet to anyone for care of your babies. It is also family owned and operated. I do like that. Thank you Dr. Mike

Had to unexpectedly help a visiting out-of-town family member find a vet to euthanize her dog (who…read morehad been battling a terminal illness for a year, and had taken a huge turn for the worse overnight). The staff worked him into their already-full schedule, and were extremely compassionate towards him, as well as towards his grieving human companions.

my dog had tumors. I took her to the regular Vet. & 3 months later to an Emergency Clinic - no one…read morecould figure out the problem. I feel God led me to Dr. Reid. he knew exactly what to do. he is genuinely a kind man with expertise & knowledge. the staff & Dr. Reids assistant are wonderful hard workers & they are perfect with pets. the best way I know how to sum up my experience with the Animal Health Center is Dr. Reid is an old school professional, a country Vet. who has everything right there, all the best tools & testing resources, along with his compassion for pets - well, He is the Doctor you want for your pet. Anthony Stewart (Tony)

The absolute worst place you could take your animal. When you need your vet the most is when your…read moredog is injured or sick. I have been taking my dog there for years and he was injured and attacked by another dog. When I called to get him seen they said they did not have the time. Do not take your animal there and expect to be seen or helped when you need them the most. They don't care about the welfare of your animal only about the bottom line.

This animal clinic is a distance from my house. I use Fairgrove vet, but every time I use them they…read moreare fantastic! My old man Zeus sliced his paw open and they got him in on a Saturday. My vet wasn't available. The vet there is so kind and knowledgeable. They are very well priced. I used her once when I was younger, my puppy was poisoned by a neighbor and they did everything they could to help her. They even sent me home with some donated medicine, to help with my limited college budget. I lost my puppy. I didn't call and tell them, they found out someway and sent me a card. It really helped with my grieving and showed me that they do care. I highly recommend them.

Well we had to make avail of their services late last night due to our fur baby who had a severely…read moreinjured leg They took her to the back & gave her IV fluids, pain medicine. They also put her on a heating pad as she was could. The Dr. came in and explained everything to us & due the severity of the injury which was probably caused by a coon that she would end up losing the leg & not having a good quality of life, we were absolutely devastated hearing this news. Even if we had the money to go down that route we felt that the unselfish thing was to take her out of the horrible pain she was in! So she died in my arms & was now not suffering. We were given some options for her remains. We chose to have her cremated with her ashes coming back to us & then we would put her in this beautiful pink urn we found. She will always be in our hearts and she will be in our home to share her spirit that will live on forever in our hearts. We want to thank everyone who helped through this very difficult process as it meant the world to us. If you have any pet emergencies I highly recommend these amazing animal lovers who do whatever is right for the families of the fur babies that are put into their care! Thanks to all & we will take 1 day at a time to mourn our loss. You all are AMAZING human beings From the bottom of our hearts, Chris & Mike Headley

Thanks to Dr. Pfander for taking such good care of my dogs for so many years. Also to the staff…read morefor always being so great!

cottage veterinary hospital i belive is the best facility in the springfield and surrounding area…read more mike,reba and jean pfander are the most gentle and professional people i have ever seen in the veterinary profession.mike had to do emergency surgery on my dog (snuggles) and her being 14 years old there was a certain amount of concern but she made it and recovered wonderfully.i would recomend cottage vet. to anyone who wants the best for there pet. david owens snuggles and tinker springfield mo.

The absolute worse customer service! They absolutely never ever answer their phones and then get…read moreupset when u don't cancel! well answer your phone! Then they tell u two hours for grooming and they keep them 6 and never update u and since they don't answer phone u have no idea what's going on! Horrific place to leave your dogs!

It is polar opposite hit-or-miss…read more I've taken my dog in twice for nail trimming. The first experience was great. The staff was friendly, caring, gentle. They used a dremel tool. It was quick. My dog was relatively happy...she does not like to have her paws touched, let alone her nails trimmed. I took her in again today, looking forward to a similar experience. NOT!!! The woman was rough. She was yanking sideways on my dog's front legs. She was visibly frustrated. She used regular nail clippers which took longer. The trim was uneven and not short enough. Because I had such a horrible second experience, I will not go back to see if they were just having an off-day.

We only had our dog a few weeks since adopting him from a shelter. We really didn't know him that…read morewell yet but they did a great job of reassuring us. The facility was clean and quiet. Lots of space for the animals to run around in a group and they also offered to play individually with any dogs that weren't as friendly in a group. Two different choices for boarding rooms. Very reasonable prices. We heard good things from friends also before going there. You can tell they enjoy what they do!

Our vet recommended taking our cat, Cody to Countryside Kennels. We went to check the place out…read morebefore our 5 day trip. Was very impressed as everything was so clean and the enclosure was a good size and also air conditioned. He also got a bath as he had an accident in his carrier on our way there. They put a heater in his enclosure to keep him warm after his bath. Called twice to check on him and they were so kind and considerate. The price was very reasonable for the great care Cody was given.Our cat seemed a little sad when we brought him home. I think he really enjoyed his stay. Will definitely use them again.