Claim to be a exotic vet I have been there twice both times were negative experiences that lead me To believe without a shadow of a doubt they do not have experience with reptiles. First time I went here one of the vet techs freaked out that I brought a snake in I could here her screaming about it (yes vet tech not receptionist) Snake should of been given a enema but I was sent home with a$200 vet bill and a dosage that Dr Sherman said should be ok this snake died over that weekend visit was on a Thursday death was on following Sunday. I decided to give them another chance which was a mistake. Had a rescue I took in with a respiratory infection They wanted to concerts not a culture test I declined x rays they prescribed baytril to be injected daily, I told them I've never done injections before so Dr Sherman said he would show me how, I wait for them to come back noticeably absent was dr Sherman, the vet tech comes in asking me if I wanted to give the injection I told her I didn't Know how but I could watch video later. She reluctantly injected snake while I was there later to find out she did it improperly I called vet after I left and got to a point where I could watch a video and contact another vet for pointers. I then told Dr Sherman what all she did and his response was is the snake dead how is she doing, well New Year's Eve I go to check on her and she is dead .... They may be ok for dogs and cats but idk I do know they are over priced and do not seem to have proper knowledge for reptiles. They also charged me the price of a full 100ml bottle of baytril when i was prescribed under 30ml read more

I was referred to this place by the humane society.the initial visit was ok, the office staff was rude, and my questions went through an assistant through closed doors to the vet repeatedly until the vet did actually come in and restore confidence. Bill was substantially higher than quoted. Second visit was frustrating, in that again the bill was higher than the quote- this time by a little over one hundred dollars. Desk staff was friendly this time, but I did not leave impressed or happy overall, and would not recommend. read more

We and our dogs love them. When your dogs start whining to go in you know that they are good at their jobs. the dogs pull on the leash to go in They were so kind through the process of having to send Belle over the rainbow bridge. We can tell that they love animals and people. read more

They are not in a hurry about anything. Both times I've had to refill my dog's medication it has taken several days. At least this time they were nice about their complacency. I know they're busy, but it's not the first time I've ever been to a veterinarian, but it's the first time I've had to wait several days for medication. read more

Dr. Ellen went out of her way today to make sure my baby cat (16 yrs old) got the medicine he needed. Thank you for your listening and understanding Dr. Ellen. I would recommend Dr. Ellen Ratcliff and Dr. Casey Talbot at Fair grove Vet; they are compassionate and do care about your fur babies. read more