The BEST In every way..caring, knows what they are doing in…read moreevery aspect of care! Prices are fair..so glad to know this honest Vet office. Waylon our coon hound loves Dr Hale.

I have had no less than seven different dogs and one cat treated at this Vets. Have had extensive…read moreservice by Vets in other states and we are both in the medical field so knowledgeable of most procedures and conditions. This Vet (Mark Hale) has always shown professionalism, courtesy and concern even after many years interaction with my somewhat challenge personality. He is always patient and kind. His advice and treatment has been excellent. He is not afraid to do a referral or offer prescriptions or advice outside of his practice. We have had him perform numerous dog dental cleaning on all ages without incident. So you have to wonder the persons REMARKS from CALIFORNIA and take it with a grain of salt. I have complete confident in Doctor Hale. My only issue is that he ONLY treats dogs and cats and not other exotics, But I don't blame him.

I brought my dog to Crossroads seeking a second opinion after frustration with my existing vet. As…read moreI feared, the situation was worse than I'd been led to believe and required more aggressive care. While we started trying to get things under control, the clinic was excellent about calling to check up on how my dog was doing. They were great about getting us in frequently (with and without appointments) to monitor progress. Ultimately, things had progressed too far, leaving only one real choice. Dr. Dooms spent extra time discussing the decision I had to make and letting my cry. She was even able to recommend a traveling vet that did at-home euthanasia and tried to find out their availability that day. Her kindness and empathy was such a stark contrast to my previous experience. I wish I'd come to Crossroads sooner because it would likely have made all the difference. While Crossroads may be more expensive than some clinics, you absolutely get what you pay for, and my four-legged loved ones deserve only the best.

I've taken my best friend here since our first week together. He gets some very bad ear infections…read morebut I do my best to keep them infection free. A few years ago we went through several months of treatments and hundreds of dollars with being told he would lose his hearing and he'd have to have his ear canals removed. Happily he still has his hearing and I've continued to treat his ears without the Vets assistance. Recently we returned to get his shots updated and address a skin condition which has worsened. The Vet immediately addressed his ears, talked about fleas and ticks, and a need for Appoquel allergy medication. No shots updated, a shampoo that hasn't helped, ear infection treated but since has returned, no change in his skin condition and the bill was over $250. Needless to say we are not returning to a Vet who would rather do only what they think over the wellbeing of the client and owner. BTW, my dog has no fleas or ticks and never has and doesn't need $100 a month allergy medication that did NOTHING! Most of the other staff are excellent and do a good job. I would make a suggestion to the Veterinarian, listen to your clients, seriously you're not in my home and get to see how I care for my best friend and assumptions about his care along with not listening to "I prefer more natural remedies" is why we won't be returning.

CONTACT US IF THIS HAS OCCURRED WITH YOUR PET! Spraggs just killed a 1 year old dog after…read moreinjecting him with anesthesia and a pain medication...without any proper blood work! READ THEIR 1 STAR REVIEWS! it was just posted only 6 days ago! it's exactly how their lousy, incompetent "tech" also killed my akc Shih Tzu, just weeks before the death of this puppy! Mine was to be a simple nail trimming! They killed my little toby boy by dosing him with surgical-level anesthesia, and in my case, a NON-DISCLOSED, NON-APPROVED, UNLNOWN PAIN MEDICATION! The TECH LIED and NEVER DISCLOSED THE FACT that he INJECTED my toby boy with PAIN MEDICATION and WITHOUT MY PERMISSION! This same TECH was trying to MASK THE HORRIFIC PAIN HE KNOWINGLY CAUSED to toby's body, AFTER CUTTING ALL OF TOBY'S NAILS IN HALF! RIGHT THROUGH THE FLESH ("QUICK") (SEE ATTACHED PICS) HOW MANY MORE beloved 4-legged family members HAVE TO DIE to hold them fully-liable for their calloused behavior, improper procedures and decieving their clients!!??!!

They are great ! They always get you right in when needed . The Vet and techs are kind and help…read morewith whatever you need.

Dr Pfander and his amazing wife Jeannie have been my Vet for pretty close to 40 years. They are…read moreAMAZING and take PHENOMENAL care of my babies. I have had a LOT of ups and downs with my beloved dogs & cats. And Dr Pfander has ALWAYS done everything he could for them. I trust them more than anyone else! They are THE BEST THERE IS!!!

Dr. Mike is so wonderful with our pets. I say pets meaning babies. We had to put our little dog…read moredown recently. He was so good walking us through the entire process step by step. Even to the point he let us make the decision that it really was time. I would feel quite good recommending Cottage Vet to anyone for care of your babies. It is also family owned and operated. I do like that. Thank you Dr. Mike

Absolutely the best people to help in one of the most difficult situations. These ladies are…read moreabsolutely phenomenal at their jobs. Kind, gentle, patient, and caring.

Years ago I had this wonderful doctor and assistant come help send my dog to heaven. They are…read morepatient and very compassionate. I'm sure she'll remember my Charlie. A 13 year old coonhound mix born with a huge lump/bone on the top of his head. I fed Char Char his peanut butter and then waited for his angels. Next was his beautiful sister McKenzie and cousins Sissy and Max. All in Heaven now, happy and healthy She was a God send throughout these years. Thank you.

Make the call, it's a compassionate vet and beautiful place. Been going for over 5 years.read more

Been in business over 20 years! Great Staff! Great veterinarians! Easy location for Springfield,…read moreOzark, or Rogersville.

Well we had to make avail of their services late last night due to our fur baby who had a severely…read moreinjured leg They took her to the back & gave her IV fluids, pain medicine. They also put her on a heating pad as she was could. The Dr. came in and explained everything to us & due the severity of the injury which was probably caused by a coon that she would end up losing the leg & not having a good quality of life, we were absolutely devastated hearing this news. Even if we had the money to go down that route we felt that the unselfish thing was to take her out of the horrible pain she was in! So she died in my arms & was now not suffering. We were given some options for her remains. We chose to have her cremated with her ashes coming back to us & then we would put her in this beautiful pink urn we found. She will always be in our hearts and she will be in our home to share her spirit that will live on forever in our hearts. We want to thank everyone who helped through this very difficult process as it meant the world to us. If you have any pet emergencies I highly recommend these amazing animal lovers who do whatever is right for the families of the fur babies that are put into their care! Thanks to all & we will take 1 day at a time to mourn our loss. You all are AMAZING human beings From the bottom of our hearts, Chris & Mike Headley

UNCARING IN A TIME OF EXTREME DISTRESS. When my sister, whose Doberman was a patient, informed this…read morevet she scheduled an in-home euthanization (dog has bone cancer), he chastized her for not following HIS preferred course of treatment. Nie offered no in-home service, only CRITICISM instead of COMMON SYMPATHY as my sister struggled through palliative care. Be prepared for pressure to spend lots of cash for his alternative care plans when in fact your dog is dying and needs hospice care instead. For shame, Mr. Nie.

Dr. Nie is THE best vet. I had been looking for a vet who paracticed holistic wellness,…read morechiropractic and acupuncture along with conventional medicine. I'm a huge believer in taking care of yourself and your pets along the way rather than waiting for an illness to arise. I have learned so much from his teaching. He knows what he's doing and spends plenty of time with my dogs. The new diet "Answers" that he distributes is fantastic. It is raw and fermented and the best food out there. My two dogs are thriving on it. If you think you are feeding a good diet you will find that you have been wrong all along. Once you start with him you will wonder "why didn't I know about this sooner?" That's the thing everyone says that I meet there! Andrea Eddy