I wanted to express my sincere appreciation for Dr. Jane Flathers and Angel Animal Hospital. I have…read moreused other veterinarians in Springfield but Dr. Flathers stands out as the best. I had two dogs before this dog whom I took to other veterinarians. The contrast between previous veterinarians and Dr. Flathers was pronounced. The last veterinarian did not appear to be as thorough in her examinations, her equipment malfunctioned on our last two visits and she seemed to be unable to confidently diagnose my dog's health issue. Every time I have seen Dr. Flathers I have been very impressed with her knowledge and diagnosis of my pet's problems. I would highly recommend Dr. Flathers and Angel Animal Hospital. I appreciate Dr. Flathers' superior knowledge, abilities and genuine concern for the pets she treats and their owners.

I don't know what happened to Dr. Flathers. I assume it's all about the $$$$ (Maybe to pay for the…read morenew bldg?). She does a good job with my cats but the fees are ludicrous. $90 to schedule an appointment. If you cancel within 24 hrs that fee is non-refundable. My own doctor doesn't charge that much. They charged me $15.22 to use my credit card. Said that it takes extra steps to use that card. This is after I asked, the day we were there, if that was a fee from the business or my CC company. The receptionist told me she didn't know but thought it was the CC company. Well I called my CC Co., and, NOT!!! My bill was $392 for about 45 min and a little inflammation in my cat. Well they just lost my business and my 2 cats as patients. Also I was told someone would be calling to check on, how my cat was doing. Two days later and nobody has called. This morning when I was inquiring about the fees, nobody even asked how he was doing.

It all happened so fast. Fine on Monday, Tuesday felt large irregular hard lump, made vet…read moreappointment for tomorrow. Wednesday lump was mushy and large. Dr Robinson was pretty sure it was cancer but when the needle aspirant went onto glass slide it looked like pus. Under microscope saw only a few bacteria, otherwise just dead WBCs. Home with antibiotic and anti inflammatory. She's had no fever. Thursday lump is much bigger. Chest X-rays ruled out pneumonia or some such. Home with another antibiotic. Friday she had a loud swallow, I knew that ment breathing would be next. Decided with Dr. Robinson to go ahead with surgical investigation and lance it somewhere. Dr Robinson put BB under but had to use a much smaller tube for intubation than with dental last year. When she saw the tonsil, it was much bigger on the inside, it was obvious cancer. Weighing quality of life--being newly deaf, blind in one eye, foggy in the other, aching with joint pains, or left to die trying to breathe?!!--Oh, no. We went in to say goodbye, then my BB went on to sleep on some really good drugs. Dr. Robinson was near tears, very tender and caring, still made it no easier. It all happened so fast. It was so hard. My little Black Beauty Tomato is much happier now, she can see with both eyes, hear as good as ever, and is running easy-fast keeping up with her siblings she just met!!! ‍ All the staff at Healing Paws Veterinary Hospital were so kind dealing with us all week. Drs Robinson, Beatty, and McFarland were so gentle and supportive with 'BB'. So respectful and kind. I can't say enough. Thank you, thank you.

Stay far away from this clinic. Sterilization is not done properly during dental procedures. My dog…read morewas diagnosed with phlebitis from the IV test at a new clinic. I went to healing paws per a recommendation from a friend. The phlebitis occurred during a dental cleaning (that Dr Betty pushed hard for income). Initially went in for a broken tooth which she decided not to pull. I received care from a better vet in a different zip code and I'm so glad I did. My dog has a serious infection caused by incompetence from a vet clinic who will gladly fire you as a client once they're under fire with the law. Be cautious.

We've been here lots of times now for everything from euthanasia for an elderly cat to new kitten…read morecare and it's a wonderful practice. I love how they take us right into an exam room so our pets don't get stressed out from waiting in the lobby and all of the vets and veterinary assistants we've seen here have been caring and thorough. They're helpful and efficient and have earned our trust. Highly recommend!

They were gentle, BUT.. everything else was a nightmare. They never ever delivered prices the same…read moreeach person has a different price for everything. And if I hadn't kept on my toes they would have double charged me several times I don't recommend anybody go there. Plus I feel like they knew my my cat wasn't going to make it and I feel like they just kept him alive, to extort money. I want a refund, honestly.

Dr. Hessman has been working with all five of my animals for several years now. He always comes…read moreprepared for our furbabies. Recently, he came to help out with my yorkie and treated the Princess most royally, with a little medicine for her skin and a steroid shot for little miss... and then - we recently got a kitten who appeared to have caught a cold from our older cat. The cats butted in with a little respiratory condition, and he really helped the cats right out! Thank you, Dr. Hessman, for your love and kindness to our furbabies! You are wonderful with our babies... Love, Zeus, Gabby, Bear, O'rien, Magic, & Willow Oh and Theresa & Terry Keown

I highly recommended Dr. Hessman. He has taken care of my cats and dogs on numerous occasions. He…read morerecently surgically removed a very large growth on my little dogs leg. My dog is doing excellent, and is back to being himself. Thank-you Dr. Hessman!

We have an English Bulldog puppy who has been seen by Dr. Mallard and Faith since we adopted him…read more He started to experience some problems and Dr Mallard has acted as our advocate with the MIZZOU veterinary school. He is very knowledgeable, caring and calming (to us) and always takes as much time as we need to understand everything that is going on. We live 1.5 hrs from the clinic and wouldn't dream of changing doctors! Dr Mallard's assistant Faith is awesome as well. She communicates with us and never fails to promptly return our calls.

I have taken multiple pets here over a year or so for reproductive health screenings and semen…read morecollection. This clinic is wonderful! Staff is awesome! The building itself is clean, and up to date. Just goregous. Staff is helpful, friendly and very caring. Prices are fair and even significantly LOWER! Than other clinics for certain services. I am a professional dog trainer and I travel the contry worh our 24 performing dogs. They are my pets and best friends and they come first. I drive hours out of my way just to visit this clinic and staff. I've had several amazing experiences with multiple staff members, this place never disappoints! I HIGHLY RECOMMEND!

My 19-year old cat's left leg collapsed suddenly last week. Thank goodness for overnight emergency…read morevets! He was diagnosed with arthritis in both shoulders and is doing better. My only gripe is that it took eight minutes to get acknowledged at the front desk. Eight minutes seems like a lifetime in such a situation. Maybe somebody should be staged there. My furry friend was well taken care of but a caring and attentive staff. Kinda expensive, but no other choices at the time.

Our old Bernese Mt dog became so bad took her here late Fri nite for euthanasia. They refused…read morebecause she cd still walk, excited because of car ride. Took her home, in pain for wkend, our vet put her down Monday. THEY ARE ALL ABOUT THE MONEY...

Today, a very sad one as we needed to put our little Carolina Dog down. I knew deep down it had to…read morehappen soon. The staff, Vet Tech Janet were outstanding, welcoming, helpful and informative. Dr Nicole Scott was the doc destined to be there this evening. They were patient, kind, and sensitive to our situation and professional beyond compare. Dr Scott is the vet we've been searching for, for years. Absolutely wonderful. If we ever adopt again, she'll be our choice in a vet professional. Dr Scott and tech Janet- what a team! Thank you! Cannot recommend them more highly!

The manager for the location is very helpful, I didn't catch her name. But she saw to the concerns…read moreI previously had. The VCA is honestly great for making an affordable payment system for clients via care club.

We love Dr. Zacharias. She always takes great care of our pets who we love like family. She always…read moremakes sure we understand everything she says and checks in on us as needed without delay. So thankful for her!

I moved here from out of state and brought my 3 rabbits. It took a bit, but I found Dr. Zacharias…read morewith Galloway Village Veterinary. She is wonderful REALLY knows rabbits. She and techs ask the right questions, provide thorough and knowledgeable answers. I was worried about moving with my rabbits as I had been taking them to an exotic specialty vet clinic. Dr Zacharias has alleviated my fears!

This vet is the vet to go to if you have a sick cat. He is caring and patient; he clearly loves…read morecats and understands that they are family members. He is also very good for well care, but just want to reiterate that he is where you should take your cat in case of emergency vet care. My first experience with him was with a very sick cat. I called just minutes before closing but he waited the 25 minutes it took me to drive there to see me cat, even though at the time I had never taken a cat to his office. As I was leaving, well after his closing time, another pet owner was coming in with their sick kitty bundled in a blanket. He truly cares. I highly recommend this vet.

Dr. Duncan is THE most knowledgeable veterinarian we've ever been to and he's the only one we'll…read moreuse! He and Becky are so kind, caring, and thorough. They saved out kitten's life and she's now almost 3 and such a perfect member of our family. We are so grateful to The Pampurred Cat and we always will be.

I brought all of my cats to Deerfield Veterinary for a routine checkup, and overall they were…read morefriendly, but I left feeling really dismissed as a pet owner. One of my cats, Kitty, had been itching her ears constantly and slinging water out of them for a long time. She's had an ear infection before, so I knew that's what it was. I mentioned it multiple times during the visit, but they brushed it off and told me her ears were just "a little dirty." I wasn't comfortable with that answer, so I took her to Galloway afterward. They immediately diagnosed her with an ear infection and gave her ear drops, and she's already doing better. It's frustrating when you trust a vet with your pets and feel like your concerns aren't taken seriously. I just expected more thorough care and attention, especially after specifically pointing out an ongoing issue. I won't be returning.

We lost Jesse to stage 4 kidney disease. Thank you for making an extremely painful experience less…read moretraumatic.